--- title: SimpleHelp Reviews meta\_title: 'SimpleHelp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SimpleHelp works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 5 scale: '5' date\_modified: '2026-06-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # SimpleHelp Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SimpleHelp but has limited features. Are you part of the SimpleHelp team? [Upgrade your plan](https://my.g2.com/simplehelp/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SimpleHelp has grown from the highly competetive remote support industry where above all we have been providing simplicity both for the host and attendee, and stability. If a technician is remotely helping a paying customer then it is crucial that their support software lets them get their job done efficiently with zero headaches for the often non-technical customer. * * * Seller [SimpleHelp](https://www.g2.com/sellers/simplehelp) Discussions [SimpleHelp Community](https://www.g2.com/products/simplehelp/discuss) Overview by Antony Miguel Show More ## Top-Rated Alternatives [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,554) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![Webex Suite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webex Suite") Webex Suite 4.2/5(18,922) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ ![Adobe Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Connect") Adobe Connect 4/5(974) ](https://www.g2.com/products/adobe-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/simplehelp/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Davis S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davis S.") DS Davis S. Project Manager Information Technology and Services Small-Business (50 or fewer emp.) 4/3/2023 "Can't recommend anything above SimpleHelp! Its the best for many reasons!" 5/5 What do you like best about SimpleHelp? Ease of Use is at the top of best items about SH!! Its so easy to use and lear too. Highly recommend for any IT businesses. Review collected by and hosted on G2.com. What do you dislike about SimpleHelp? No complaints or dislikes. SOOOOO good! Nothing to even nit pick Review collected by and hosted on G2.com. What problems is SimpleHelp solving and how is that benefiting you? Solving real like problems that we face daily as an IT Business that provides support to clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 11/15/2022 "best remote support solution" 5/5 What do you like best about SimpleHelp? Fast sicure and private, possibility to run script and remote monitoring Review collected by and hosted on G2.com. What do you dislike about SimpleHelp? the solution is perfect, well supported. we like evrithing Review collected by and hosted on G2.com. What problems is SimpleHelp solving and how is that benefiting you? Easy platform to give remote support to our shops in the world Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/12/2022 "Best remote support software!" 5/5 What do you like best about SimpleHelp? We use SimpleHelp since 2 years and we are very happy! The support is always helpful and open for new feature suggestions. The software is extremly flexible and does more than only remote support. And the best: the price is unbeatable. Review collected by and hosted on G2.com. What do you dislike about SimpleHelp? Not to be believed, but I find nothing to complain about. We are really satisfied all around. :-) Review collected by and hosted on G2.com. What problems is SimpleHelp solving and how is that benefiting you? Remote Support, Monitoring, automated Tasks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about SimpleHelp? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SimpleHelp ](https://www.g2.com/products/simplehelp/discussions/new) GU Guest User What is SimpleHelp VCR used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-simplehelp-vcr-used-for) [ View all Discussions ](https://www.g2.com/products/simplehelp/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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