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SimpleHelp VCR

By SimpleHelp

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4.4 out of 5 stars

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SimpleHelp VCR Reviews & Product Details

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SimpleHelp VCR Reviews (5)

Reviews

SimpleHelp VCR Reviews (5)

4.4
5 reviews
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Davis S.
DS
Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Can't recommend anything above SimpleHelp! Its the best for many reasons!"
What do you like best about SimpleHelp VCR?

Ease of Use is at the top of best items about SH!! Its so easy to use and lear too. Highly recommend for any IT businesses. Review collected by and hosted on G2.com.

What do you dislike about SimpleHelp VCR?

No complaints or dislikes. SOOOOO good! Nothing to even nit pick Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"best remote support solution"
What do you like best about SimpleHelp VCR?

Fast sicure and private, possibility to run script and remote monitoring Review collected by and hosted on G2.com.

What do you dislike about SimpleHelp VCR?

the solution is perfect, well supported. we like evrithing Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Best remote support software!"
What do you like best about SimpleHelp VCR?

We use SimpleHelp since 2 years and we are very happy! The support is always helpful and open for new feature suggestions. The software is extremly flexible and does more than only remote support. And the best: the price is unbeatable. Review collected by and hosted on G2.com.

What do you dislike about SimpleHelp VCR?

Not to be believed, but I find nothing to complain about. We are really satisfied all around. :-) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Helpful remote connection tool but a little pricey."
What do you like best about SimpleHelp VCR?

The user interface was simple and it allowed our customers to be in a queue for remote connections. It felt more developed than teamviewer and slightly faster remote connections. Review collected by and hosted on G2.com.

What do you dislike about SimpleHelp VCR?

The price was too expensive and with other free alternatives to use, Simplehelp was no longer necessary for us to use. Review collected by and hosted on G2.com.

JH
IS Director
Mid-Market (51-1000 emp.)
"SimpleHelp is Simple for Help"
What do you like best about SimpleHelp VCR?

Although SimpleHelp requires a bit more setup to centrally manage machines than a simple VNC install, once it's setup it can be deployed and run on and off a company network so you're not limited to local network users. You also have the ability to send out 1-time invites that are virtually client-less with no software left over when done. The cost is very reasonable too! Review collected by and hosted on G2.com.

What do you dislike about SimpleHelp VCR?

When SimplHelp works, it works fairly well. It is a bit more bloated in resources than a VNC client and does lag a little more but it is feature rich so it's a trade-off. Review collected by and hosted on G2.com.

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SimpleHelp VCR