Top Tools at a Glance
Best for Fast RO-to-invoice workflow | User Review "Excellent repair order writing tool."  TR Troy R. Small-Business (50 or fewer emp.) | ||
Best for Customer follow-ups and retention workflows | User Review "Empowers Auto Shops with Seamless Integration and Clear Communication" JS Joshua S. Small-Business (50 or fewer emp.) | ||
Best for Collision estimating and claims-driven workflows | User Review "Simple and easy to use"  A Verified User Mid-Market (51-1000 emp.) | ||
Best for Easy job tracking for multi-tech shops | User Review "Effortless Data Entry and Outstanding Support" U Verified User Enterprise (> 1000 emp.) | ||
Best for Budget-friendly all-in-one shop management | User Review "The optimal solution if you don't want spend a lot of money" BL Benjamin L. Small-Business (50 or fewer emp.) | ||
Best for Quick estimates and lightweight operations | User Review "Organization and professionalism" TW Todd W. Small-Business (50 or fewer emp.) | ||
Best for Rapid Multi-Supplier Parts Sourcing | User Review "Parts Tech Changed the Game!" RS Ray S. Small-Business (50 or fewer emp.) | ||
Best for Modern digital inspections and approvals | User Review "Shopware" AT Ashley T. Small-Business (50 or fewer emp.) | ||
Best for OEM-grade repair procedures and diagnostics | User Review "I WOULD FIND ANOTHER SOLUTION" DF David F. Small-Business (50 or fewer emp.) | ||
Best for Inspection-to-approval customer transparency | User Review "Autoflow Helps Us Capture Every Detail During Inspections" DP Dwayne P. Small-Business (50 or fewer emp.) |
Collision estimating and claims-driven workflows
Easy job tracking for multi-tech shops
Budget-friendly all-in-one shop management
Quick estimates and lightweight operations
Buyer's Guide: Auto Repair
Read Buyer Guide in Detail
All Auto Repair Tools
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of Tekmetric, highlighting its intuitive UI and seamless integration of features.
Users appreciate the seamless integrations with parts suppliers, enhancing efficiency and streamlining workflows in their shops.
Users appreciate the integrated features of Tekmetric, which streamline operations and enhance overall efficiency.
Users find the missing features in Tekmetric hinder functionality, particularly in inspections and mobile app development.
Users experience inconsistent labor time entries, complicating estimates and leading to confusion during service management.
Users express concerns about insufficient information in accounting reports and wish for clearer details on discounts and activities.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users love the ease of use of AutoLeap, finding it simple to navigate and implement successfully.
Users commend the exceptional customer support of AutoLeap, highlighting prompt responses and knowledgeable assistance.
Users appreciate the effective communication features of AutoLeap, making customer interactions seamless and efficient.
Users find the missing features in AutoLeap frustrating, particularly for stock editing and part integration needs.
Users find parts management confusing and overly complicated, especially with ordering through dealerships and credit card processing.
Users find the limited functionality of AutoLeap frustrating, especially regarding UI navigation and certain essential features.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Shopmonkey's interface to be easy to use, significantly improving organization and efficiency in managing work orders.
Users value Shopmonkey's effective communication, enabling seamless interaction and support for improved customer service.
Users value the responsive customer support of Shopmonkey, ensuring quick resolutions and helpful assistance whenever needed.
Users express concerns about missing features and system performance, leading to frustration and inefficiency.
Users experience frequent invoicing issues with Shopmonkey, hindering productivity and making tasks unnecessarily complex.
Users experience limited functionality with Shopmonkey, noting slow loading and lack of essential features.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the user-friendly features of AutoRepair Cloud, particularly the management tools and quick support response.
Users find the ease of use in AutoRepair Cloud enhances their workflow and simplifies daily operations.
Users value the comprehensive vehicle lookup feature, enhancing repair accuracy and providing essential information effortlessly.
Users face challenges due to insufficient information, leading to confusion in parts ordering and repair workflow tracking.
Users struggle with missing features like disabling options, complex pages, and insufficient instructions in AutoRepair Cloud.
Users find the parts management system complex with insufficient instructions, complicating their workflow and usability.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the ease of use of ARI, simplifying appointment management and client communication effectively.
Users commend the efficient invoicing features of ARI, simplifying operations and enhancing customer communication.
Users love the user-friendly customization of ARI, enhancing their mobile automotive servicing experience effortlessly.
Users are frustrated by the missing features like closing ROs and a more user-friendly markup section.
Users find the poor navigation in ARI frustrating, with clunky layouts hindering efficiency in busy environments.
Users experience slow performance with ARI, especially with multiple invoices, affecting navigation and speed during busy periods.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the ease of use of PartsTech, significantly speeding up their ordering and vendor comparison processes.
Users value the convenient vendor overview and seamless integration with Tekmetric for efficient estimates.
Users commend PartsTech for its seamless integration and significant time savings in managing vendor comparisons.
Users experience inconsistent parts availability on PartsTech, making it challenging to find specific items easily.
Users find the insufficient information on available parts frustrating, often needing to check vendor pages for accuracy.
Users face inventory discrepancies as stores often misrepresent stock availability, complicating the PartsTech experience.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users find Alldata to be easy to use, making their tasks more efficient and simplifying their workflow.
Users find Alldata to significantly improve efficiency, making their tasks easier and simpler to manage.
Users find Alldata to be easy to use, significantly simplifying their tasks and making life easier.
Users report access limitations that arise during the cancellation process, leading to frustration and poor customer service experiences.
Users have reported delayed services and poor support when trying to cancel subscriptions with Alldata.
Users find Alldata to be expensive and challenging, especially regarding the difficult cancellation process and customer support.
Written by G2’s researcher using verified user reviews and product data, with no personal bias.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the enhanced communication capabilities of Autoflow, fostering better customer interactions.
Users value the detailed capture during inspections with Autoflow, aiding in referencing existing damages effectively.
Users value the enhanced customer communication capabilities offered by Autoflow, facilitating better engagement and interaction.
Users face a difficult learning process to fully utilize Autoflow's capabilities, impacting their overall experience.
Users face integration issues with Autoflow and their POS systems, impacting overall performance and satisfaction.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the organized shop management system of Mitchell 1, finding it superior to traditional paper methods.
Users highlight the exceptional reliability of Mitchell 1 Automotive Repair, enhancing their trust in the service.
Users find the access limitations hinder effective remote management and support for multiple shop locations.
Users report payment issues due to tricky billing practices and unhelpful customer service interactions.
Users find the customer service lacking, feeling it's more focused on acquiring accounts than providing support.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the Digital Inspections feature of GaragePlug, enhancing efficiency and accuracy in garage operations.
Users find GaragePlug's ease of use beneficial for automating tasks and managing garage operations efficiently.
Users value the automation features of GaragePlug, which streamline operations and enhance efficiency in managing garages.
Users find the difficult learning process of GaragePlug can be time-consuming, requiring patience for effective use.
Users face a learning curve and potential technical issues with GaragePlug, impacting effective implementation and usage.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users appreciate the time-saving automation of AutoVitals, significantly improving efficiency and operational management.
Users find AutoVitals to be incredibly affordable, offering great value and cost-effective solutions for small businesses.
Users appreciate the affordable pricing and value of AutoVitals, significantly enhancing their business profitability.
Users experience a difficult learning process as employees struggle to master AutoVitals' extensive features.
Users experience a steep learning curve with AutoVitals, as some employees take longer to master its features.
Users find the limited customization in AutoVitals frustrating, particularly with reminder settings for declined services.
This description is provided by the seller.
This description is provided by the seller.
Why You Can Trust G2's Software Rankings
Learn More About Auto Repair Software
What is Auto Repair Software?
Auto repair software is built specifically to help repair shops manage their repair business by providing tools such as point of sale, vehicle history, invoicing, and estimation. An automotive repair business can also benefit from customer service features, purchase orders, accounts payable management, and inventory management, all of which are available features within auto repair software.
Positive team collaboration can be beneficial for your entire workforce, enabling real-time work order updates and more efficient scheduling capabilities. Incorporating an internal live chat function with your auto repair system helps all team members stay on the same page, which can lead to a better employee and customer experience.
Key Benefits of Auto Repair Software
- Provide customers with real-time updates on repair status
- Save unnecessary paperwork with electronic contracts
- More effectively manage inventory
- Cut down on lost time and IT costs
Why Use Auto Repair Software?
Auto repair shops are not typically known for their advanced technology. However, more and more, repair shops and maintenance shops are turning to software to organize their businesses. While the repairs are still done manually, software can be used to ensure that accurate records are maintained, all the parts needed for repairs are in stock or ordered, and that mechanics have all the information and tools they need to complete repairs. Repair shop management software can ensure that repairs run smoothly and on schedule so clients can return to the road as quickly as possible. By implementing software solutions, mechanics can save valuable time while maintaining accurate records of parts and labor to avoid invoicing mistakes.
Mobile Readiness — Mobile capabilities can assist greatly in providing estimates and vehicle updates to customers. Auto repair software with mobile apps can allow users to access and manage company information any time, provided an internet connection is available. This can cut down on time spent at the office doing invoices, as well as help your business provide excellent customer support.
Vehicle Information Scanning — Maintaining proper documentation of vehicles and parts inventory is essential when running a repair shop, especially if you have a high volume of customers on a daily basis. Many auto repair systems feature vehicle identification number (VIN) scanners, taking the errors associated with manual entry out of the equation. Once a VIN is scanned with a mobile device, the customer information is found and vehicle information populated, reducing your need for additional input. If the customer is not on file, the vehicle information can be decoded and entered into the system. This feature saves an enormous amount of time when dealing with customers and allows for optimal repair efficiency.
Customer Retention — Without customers, you have no business, so it’s important to keep customers both happy and returning. By making work easier for your mechanics and maintaining high service levels for your customers, you can ensure that you will not lose business. A mobile app to help easily perform vehicle inspections can make a customer’s visit much faster than it would be otherwise. Repair shop software can also streamline the sales process and provide a labor guide for mechanics so all work is held to the same standard.
Who Uses Auto Repair Software?
Auto repair software is used by the automotive industry within repair shops and small businesses who perform automotive repair jobs. Managers can use the software to manage their workforce and day-to-day operations. Mechanics and other workers can use the software to organize individual jobs by ensuring that they know what repairs need to be performed, what materials or parts are required, and how long the job took once it is finished.
Shop Managers —
Shop managers can use auto repair software to organize their entire shop from back office tasks such as accounting and employee management to client data and invoicing. Managers can see their current inventory, jobs in progress, and available mechanics all in one place. This helps allocate resources accurately and determine the availability to perform new jobs. Managers can also create purchase orders for parts and track those orders in order to estimate how long repairs will take. Increased organization means more jobs can be performed more quickly, increasing the volume of repairs.
Mechanics —
Mechanics can use auto repair software to see what jobs they need to perform that day, the history of the vehicle they are working on, what parts they need, and what parts are in the shop and which need to be ordered. These tools allow mechanics to work more quickly and efficiently, so they can perform more repairs in less time. Mechanics may also be able to access a database of vehicle parts and repair instructions, removing the guesswork and extra research.
Auto Repair Software Features
Cloud vs. On-Premises — In the new world of cloud computing, it is important to consider whether your auto repair software is accessible outside of the office. While the majority of inventory management, customer data entry, and appointment scheduling can be done from the shop, many in the auto repair industry may prefer to have around-the-clock accessibility. When it comes to communication with customers and staff, cloud-based products may be a better option for those on the go.
Invoicing — While many shops may already employ invoicing software, invoicing tools in auto shop management software can streamline the entire business. Especially if the tool also integrates with or contains the features of accounting software. Operations become much easier when a customer can provide a credit card and pay for their service on the spot.
Integrations — Integrations are important, as the software platform you choose will likely need to be linked to billing, accounting, POS, and/or inventory management solutions. While some auto shop software offers extended features for billing, accounting, and inventory management, many do not. While integrations may not automatically connect to the software you are already using, some integrations are easy to set up, provided the software solution is primed to connect to that type of software.
General Ledger — While financial software integrations are not guaranteed, a general ledger will help your business stay organized. In the back office, a digital general ledger ensures that all aspects of the business are accounted for and easily accessible.
