--- title: Simon AI Reviews meta\_title: 'Simon AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 264 reviews by the users' company size, role or industry to find out how Simon AI works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 264 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Simon AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Simon AI, enjoying its intuitive design and smooth user experience. [(43 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710569&qs=pros-and-cons#reviews) Users praise the **excellent customer support** at Simon AI, noting the quick and helpful assistance from the team. [(25 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710854&qs=pros-and-cons#reviews) Users commend the **helpful and responsive support** from Simon AI, enhancing their overall experience and satisfaction. [(20 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710944&qs=pros-and-cons#reviews) Users appreciate the **flexible data segmentation** capabilities of Simon AI, enabling precise audience targeting efficiently. [(17 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196418&qs=pros-and-cons#reviews) Users value the **easy integration** with various platforms, ensuring efficient management of first-party data. [(16 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710656&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Simon AI, requiring training to navigate its complex features effectively. [(23 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195745&qs=pros-and-cons#reviews) Users find the **data management limitations** of Simon AI challenging, requiring SQL knowledge and additional support for effective use. [(12 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195546&qs=pros-and-cons#reviews) Users find the **slow performance** of Simon AI frustrating, impacting their ability to efficiently build campaigns and search resources. [(12 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196113&qs=pros-and-cons#reviews) Users find the **bugs in the UI/UX** frustrating, impacting overall ease of use and campaign building. [(10 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195486&qs=pros-and-cons#reviews) Users face **segmentation issues** that complicate data management and can confuse those unfamiliar with the platform's UI. [(10 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196043&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Simon AI ##### 1. Ease of Use Users highlight the **ease of use** of Simon AI, enjoying its intuitive design and smooth user experience. [ See 43 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710569&qs=pros-and-cons#reviews) See Related User Reviews JS Jodi S. Small-Business (50 or fewer emp.) 3.5/5 "Simon" What do you like about Simon AI? Easy to train and teach other employees. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a ##### 2. Customer Support Users praise the **excellent customer support** at Simon AI, noting the quick and helpful assistance from the team. [ See 25 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710854&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a RC Romani C. Mid-Market (51-1000 emp.) 5.0/5 "Great platform and quick response" What do you like about Simon AI? Smooth UI experience, Simon is one of the best platforms I used, it is a complex platform but really easy to use and understand what should I do An ##### 3. Helpful Users commend the **helpful and responsive support** from Simon AI, enhancing their overall experience and satisfaction. [ See 20 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710944&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you like about Simon AI? The easy integration with Klaviyo, how responsive and helpful their representatives are. ##### 4. Data Segmentation Users appreciate the **flexible data segmentation** capabilities of Simon AI, enabling precise audience targeting efficiently. [ See 17 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196418&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés T.") AT Andrés T. Mid-Market (51-1000 emp.) 5.0/5 "Very good tool and well integrated" What do you like about Simon AI? I liked the fact you could create the template, choose the segment and deploy. Which allows you to do everything faster without help from another agen ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you like about Simon AI? The interface is very easy to use once your data is in Simon. Segementation is very easy and the integration with SFMC is easy. ##### 5. Easy Integration Users value the **easy integration** with various platforms, ensuring efficient management of first-party data. [ See 16 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710656&qs=pros-and-cons#reviews) See Related User Reviews ![Fernanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda R.") FR Fernanda R. Small-Business (50 or fewer emp.) 4.5/5 "Powerful tool for email marketing, with a wide range of features" What do you like about Simon AI? One of the main features of Simon Data is its ability to integrate with different data sources, this allows the creation of personalized email campaig SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you like about Simon AI? The easy integration with Klaviyo, how responsive and helpful their representatives are. ### 5 Cons or Disadvantages of Simon AI ##### 1. Learning Curve Users find the **learning curve steep** with Simon AI, requiring training to navigate its complex features effectively. [ See 23 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195745&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you dislike about Simon AI? Getting data into Simon requires expertise and problem shooting as well as back-end assistance. Simon only allows one primary key which can make integ EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ##### 2. Data Management Users find the **data management limitations** of Simon AI challenging, requiring SQL knowledge and additional support for effective use. [ See 12 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195546&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you dislike about Simon AI? Getting data into Simon requires expertise and problem shooting as well as back-end assistance. Simon only allows one primary key which can make integ ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "CDP" What do you dislike about Simon AI? Some data not available to pull off the CDP ##### 3. Slow Performance Users find the **slow performance** of Simon AI frustrating, impacting their ability to efficiently build campaigns and search resources. [ See 12 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196113&qs=pros-and-cons#reviews) See Related User Reviews ![Kirill D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirill D.") KD Kirill D. Small-Business (50 or fewer emp.) 5.0/5 "Very good" What do you dislike about Simon AI? Loading time, website feels too "heavy". SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you dislike about Simon AI? Sometimes things don't work as they should for no real rhyme or reason. Sometimes things sync more slowly than I would expect them to. ##### 4. Bugs Users find the **bugs in the UI/UX** frustrating, impacting overall ease of use and campaign building. [ See 10 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195486&qs=pros-and-cons#reviews) See Related User Reviews EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ![Alexus G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexus G.") AG Alexus G. Mid-Market (51-1000 emp.) 3.5/5 "An all encompassing solution if you know how to use it" What do you dislike about Simon AI? Some functionality requires an advanced understanding. Things do often malfunction which makes it hard to accomplish tasks and the tool is definitely ##### 5. Segmentation Issues Users face **segmentation issues** that complicate data management and can confuse those unfamiliar with the platform's UI. [ See 10 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196043&qs=pros-and-cons#reviews) See Related User Reviews ![Fernanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda R.") FR Fernanda R. Small-Business (50 or fewer emp.) 4.5/5 "Powerful tool for email marketing, with a wide range of features" What do you dislike about Simon AI? It would be great to have the ability to include more than one segment in the flow builder, so you can include more contacts based on existing segment EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ## Top-Rated Alternatives [ ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach") Bloomreach 4.6/5(775) ](https://www.g2.com/products/bloomreach-bloomreach/reviews) [ ![Twilio Segment](https://images.g2crowd.com/uploads/product/hd_favicon/2cc23fc6f4c2974f7ceb353c91b99af6/twilio-segment.svg "Twilio Segment") Twilio Segment 4.5/5(567) ](https://www.g2.com/products/twilio-segment/reviews) [ ![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ View All Alternatives ](https://www.g2.com/products/simon-ai/competitors/alternatives) ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") UL Verified User in Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 8/24/2022 "Easy to understand and use" 4/5 What do you like best about Simon AI? Simon Data has a great UI to quickly filter through segments using a variety of variables. There is also an option to transform variables into a format one needs using Jinja. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Simon data could benefit from improvements in sending the flows. For example, when working with data with multiple columns, maybe an option to upload a CSV file could work better so you don't have to manually input each column. Scheduling and editing flows could also be improved as it takes time to re-send a flow should there be an error. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Simon Data helps in choosing the right target segment for our marketing campaigns with an easy-to-use and understand drag-and-drop UI that even non-technical users can easily pick up. More advanced and technical users may still want more in terms of speed in bulk processing of multiple flows and segments but for the most part, Simon Data is a great solution. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7031116/official_response/edit) Thanks for your feedback-- I have passed it on to our product team! We appreciate it. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Wine and Spirits](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wine and Spirits") UW Verified User in Wine and Spirits Small-Business (50 or fewer emp.) 8/24/2022 "Great people not so great platform" 1.5/5 What do you like best about Simon AI? I loved our Client Solutions Analyst she was always so energetic and ready to try to solve our problems. They were always very open to our feed back and she honestly acted in a more senior role compared to what she was technically hired as. I think the best part of Simon has been the people we worked with. Though the actual product is not up to par our client side has been very great and is always there for us. They were always extremely responsive to our message and were always open to hopping on a call whenever we needed time to connect on a question. Review collected by and hosted on G2.com. What do you dislike about Simon AI? I was not a fan of the actual platform itself. When it worked great it was great but when it would provide errors to us it was not great at all, at some points not even usable. I would say that sometimes our Account Manager made it difficult to get things answered in a timely fashion. I think that was because as we were using the platform different parts of it were being built out. We also tended to get a very slow preview for anything that we tried to build in the email builder it sometimes took us about 10min to load the preview in the email builder. We were also trying to get more utilization out of J2 and its ability to edit the journey without needing to drain like in J1. Though it took us forever to actually get this off the ground and then we ended up having to cancel J2 because of another bug. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? We originally were looking for a platform to house all of our CDP materials. But as we became more used to the platform we realized that not everything was how we originally intended to use the platform. The biggest problem I personally was looking to gain from Simon was the ability to do more with journeys. We wanted more testing capabilities, send time optimization, and even the aspect of A/B Testing. I will say that Simon J2 should've been that solution but for some reason, it was not available to us. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7028955/official_response/edit) Thank you for taking the time to provide this feedback. We're thrilled that you had a great experience with your CSA and the people at Simon. We also think they're great! Errors are always something we strive not to have, so we understand that this is frustrating. We'd encourage you (and all of our clients) to check in on your data architecture consistently so that you can optimize how you're using the Simon platform and avoid those less-than-perfect instances. For example, email preview load time is typically a function of the computation in the segment or personalization logic itself. If data sources switch or datasets are stale then audience logic can become complex thus extending computation time. We appreciate your feedback on Journeys 2. As anyone who signed up for the beta program was informed, we rebuilt our drag-and-drop journey builder from the ground up. Since it is an upgraded feature, it works differently from our previous journey builder that many legacy clients were on; migration to this platform from v1 of our journey builder clients could take some adjusting. Some clients who opted to beta test the feature before it was widely available probably experienced some of those growing pains we originally had that you mentioned! It's now live and available to all clients for use! You might find the documentation below is helpful: [See how Simon AI improved](https://docs.simondata.com/users/docs/dataset-validation) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kelly I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly I.") KI Kelly I. E Mid-Market (51-1000 emp.) 2/9/2022 "Love the Salesforce integration, however, there are some reporting and analytics issues." 3/5 What do you like best about Simon AI? We switched to Simon Data because it integrated seamlessly with Salesforce, which meant we could do most of the segmentation directly within Simon Data rather than our previous process which consisted of a series of manual exports and imports. This integration has enabled our marketers to do a lot of the heavy lifting without super technical analytical and engineering assistance. Review collected by and hosted on G2.com. What do you dislike about Simon AI? They're still working out some reporting tweaks surrounding spam complaints and unsubscribes, and as a result, my reporting process has been a bit more manual. I'd like a bit more visibility on some of my campaign metrics. Additionally, data syncing has been a consistent issue. Review collected by and hosted on G2.com. Recommendations to others considering Simon AI: Do a deep audit beforehand to ensure Simon meets your requirements. List out which segments and journeys you want to run and make sure you're able to run them on the Simon platform. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? -Deeper segmentation for better engagement and conversion rates. -Ultimately higher engagement rates YoY. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-5333052/official_response/edit) Thanks for your feedback, Kelly! One of our goals is to empower marketers to be hands on with data without a technical background so we are glad to hear this. 6/6/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andrés T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés T.") AT Andrés T. Mid-weight Project Manager Mid-Market (51-1000 emp.) 3/7/2023 "Very good tool and well integrated" 5/5 What do you like best about Simon AI? I liked the fact you could create the template, choose the segment and deploy. Which allows you to do everything faster without help from another agency/vendor and saves money to the company Review collected by and hosted on G2.com. What do you dislike about Simon AI? Anything to be honest, I felt it was very usefull Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Helped me not overspending on tasks the company kept internally Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Julia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia R.") JR Julia R. Lifecycle Marketing Manager Mid-Market (51-1000 emp.) 2/8/2022 "Easy to use and comprehend - yet very dynamic and technical" 5/5 What do you like best about Simon AI? I love the ease of use and simplicity of creating datasets, segments, content, and flows in simon, while still being able to create technical and complex campaigns. Our team from simon is also so helpful and always offering support and answering questions whenever we need them! Review collected by and hosted on G2.com. What do you dislike about Simon AI? The reporting BUT we were part of a beta test and hopefully there are some great changes coming very soon! Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Email automation, audience segmentation, UTMS and tracking, field management. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-5327596/official_response/edit) Keep an eye out for upcoming improvements to our reporting and analytics! Thanks for your review. 11/2/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 11/3/2022 "First time CDP Adopter" 4.5/5 What do you like best about Simon AI? Simon's UI has been good to work with, easy to navigate and also click into the SQL if you want to dive deep into the data. The account management team has been supportive and available for all questions and concerns as we get up and running in the tool. Review collected by and hosted on G2.com. What do you dislike about Simon AI? There is some internal terminology you need to learn to navigate, but that is doable and the account team is always available to support. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Simon data is helping us build a true customer master so that we can understand our customers' behavior and preferences. They are enabling omnichannel campaigns to increase revenue and helping us target our ad spending to reduce costs. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7303891/official_response/edit) Thank you for taking the time to leave us such a thoughtful review Current UserValidated ReviewerIncentivizedSource: Seller invite ![Veronica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica R.") VR Veronica R. Content Writer and Marketer Mid-Market (51-1000 emp.) 11/2/2022 "Simon Data -- great for email professionals and their xfn marketing partners" 4/5 What do you like best about Simon AI? I like how Simon Data shows the code and email build at the same time, allowing other marketing professionals to see and have input. Additionally, the testing feature is great and easy to use. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Searching for the preview text in the code is difficult. I wish it was also shown under message details like the subject line! Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? The integrations allow for us to build complex, xfn systems and share data efficiently. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7300417/official_response/edit) Thanks for this suggestion! I've passed it along to the product team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 11/17/2022 "Top notch customer service" 4.5/5 What do you like best about Simon AI? Simon customer service is excellent. We get weekly sessions to connect, ask questions, review performance, etc. Plus, Simon makes data exchange between platforms easy! Review collected by and hosted on G2.com. What do you dislike about Simon AI? It would be great if Simon could be more connected to our CRM rather than using two tools to do very similar things. That also makes reporting a bit more tedious and time consuming. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Simon helps more of our teams pull segmentation they need on a self-serve basis rather than my team having to build out segmentation, export it, send it to the person who needs it, and the upload to the tool they are using. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/2/2022 "Not as user friendly as I would like, but houses a ton of valuable data" 3/5 What do you like best about Simon AI? The granular level of detail and integrations with other systems. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Sync times can be challenging and failing syncs without reason datasets sometimes can. be confusing and not as intuitive Learning curve can be tricky Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? - audience segmentation and analysis - html capabilities - holistic marketing experience from paid to unpaid sources Review collected by and hosted on G2.com. Show More 2/24/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cade C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cade C.") CC Cade C. Paid Media Associate Mid-Market (51-1000 emp.) 5/4/2021 "Simon Data is my favorite!" 5/5 What do you like best about Simon AI? I really enjoy the ease of use with Simon Data. To give some additional context, my team and I use Simon data to manage our customer audience lists for upload to our various ad serving platforms (Pinterest, etc.). Simon Data makes the management of these audiences very easy and exporting these audience lists is a simple 2-click process which at the end of the day makes my role much easier (compared to our old process of pulling this information via an SQL database. Overall, I feel Simon Data to be very straight and to the point, with a user-friendly interface and fast load times on export. Review collected by and hosted on G2.com. What do you dislike about Simon AI? The only issue I've run into while using Simon Data is when exporting our audience lists for upload elsewhere. I've ran into a few instances where I will queue an audience list for export over email and I won't recieve that exported file until quite some time later (10-15 minutes after putting in the request for export). This issue does not happen each time I export our audience lists, but it occurs often enough to be an inconvience. Review collected by and hosted on G2.com. Recommendations to others considering Simon AI: Simon Data is an intuitive CRM that can quickly help create, store and maintain customer contact details. To anyone on the fence, Simon Data is a great way to approach customer email lists - with automatic pipelines to all your favorite ad servs, it is a good tool to have in your tool kit. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? I regularly use Simon Data to export our audience lists for upload to some of our other ad serving platforms such as Pinterest and Google Ads. I am happy to be using Simon Data as I feel it is a much more user-friendly means of pulling this data as opposed to our old process in which we pulled these lists from a database using SQL. Summarily, Simon Data can quickly and efficiently transport large lists of customer data for upload elsewhere. The largest benefit of this is that the process can be automated as well! Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-4720010/official_response/edit) Thanks for your feedback, Cade! We're thrilled to hear you enjoy using the Simon Platform. I've also passed along your feedback to our team about list exports! 5/18/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[AI Marketing Agents](https://www.g2.com/categories/ai-marketing-agents)[Customer Data Platform (CDP)](https://www.g2.com/categories/customer-data-platform-cdp) ##### Explore More [Which content curation vendors have the strongest automated content moderation and brand-safety controls?](https://www.g2.com/discussions/which-content-curation-vendors-have-the-strongest-automated-content-moderation-and-brand-safety-controls)[Which applicant tracking systems do professional recruiters trust most based on real user reviews?](https://www.g2.com/discussions/what-s-the-best-ats-for-companies-running-multiple-open-roles-and-hiring-processes-simultaneously)[What event registration platform makes sense for a small nonprofit or association that needs to sell tickets and manage attendees without a big software budget?](https://www.g2.com/discussions/what-event-registration-platform-makes-sense-for-a-small-nonprofit-or-association-that-needs-to-sell-tickets-and-manage-attendees-without-a-big-software-budget) [Which digital mortgage closing vendors offer the fastest implementation timelines with minimal Encompass disruption?](https://www.g2.com/discussions/which-digital-mortgage-closing-vendors-offer-the-fastest-implementation-timelines-with-minimal-encompass-disruption)[Which location intelligence software provides predictive modeling features?](https://www.g2.com/discussions/which-location-intelligence-software-provides-predictive-modeling-features)[Pros and Cons Details](https://www.g2.com/products/simon-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)