--- title: Simon AI Reviews meta\_title: 'Simon AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 264 reviews by the users' company size, role or industry to find out how Simon AI works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 264 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Simon AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Simon AI, enjoying its intuitive design and smooth user experience. [(43 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710569&qs=pros-and-cons#reviews) Users praise the **excellent customer support** at Simon AI, noting the quick and helpful assistance from the team. [(25 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710854&qs=pros-and-cons#reviews) Users commend the **helpful and responsive support** from Simon AI, enhancing their overall experience and satisfaction. [(20 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710944&qs=pros-and-cons#reviews) Users appreciate the **flexible data segmentation** capabilities of Simon AI, enabling precise audience targeting efficiently. [(17 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196418&qs=pros-and-cons#reviews) Users value the **easy integration** with various platforms, ensuring efficient management of first-party data. [(16 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710656&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Simon AI, requiring training to navigate its complex features effectively. [(23 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195745&qs=pros-and-cons#reviews) Users find the **data management limitations** of Simon AI challenging, requiring SQL knowledge and additional support for effective use. [(12 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195546&qs=pros-and-cons#reviews) Users find the **slow performance** of Simon AI frustrating, impacting their ability to efficiently build campaigns and search resources. [(12 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196113&qs=pros-and-cons#reviews) Users find the **bugs in the UI/UX** frustrating, impacting overall ease of use and campaign building. [(10 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195486&qs=pros-and-cons#reviews) Users face **segmentation issues** that complicate data management and can confuse those unfamiliar with the platform's UI. [(10 mentions)](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196043&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Simon AI ##### 1. Ease of Use Users highlight the **ease of use** of Simon AI, enjoying its intuitive design and smooth user experience. [ See 43 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710569&qs=pros-and-cons#reviews) See Related User Reviews JS Jodi S. Small-Business (50 or fewer emp.) 3.5/5 "Simon" What do you like about Simon AI? Easy to train and teach other employees. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a ##### 2. Customer Support Users praise the **excellent customer support** at Simon AI, noting the quick and helpful assistance from the team. [ See 25 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710854&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a RC Romani C. Mid-Market (51-1000 emp.) 5.0/5 "Great platform and quick response" What do you like about Simon AI? Smooth UI experience, Simon is one of the best platforms I used, it is a complex platform but really easy to use and understand what should I do An ##### 3. Helpful Users commend the **helpful and responsive support** from Simon AI, enhancing their overall experience and satisfaction. [ See 20 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710944&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Most Comprehensive Email Productivity Software" What do you like about Simon AI? user journeys, SMS and paid media, and mail are all built into a single platform. Need help? Their customer service is great. It's easy and quick to a SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you like about Simon AI? The easy integration with Klaviyo, how responsive and helpful their representatives are. ##### 4. Data Segmentation Users appreciate the **flexible data segmentation** capabilities of Simon AI, enabling precise audience targeting efficiently. [ See 17 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196418&qs=pros-and-cons#reviews) See Related User Reviews ![Andrés T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrés T.") AT Andrés T. Mid-Market (51-1000 emp.) 5.0/5 "Very good tool and well integrated" What do you like about Simon AI? I liked the fact you could create the template, choose the segment and deploy. Which allows you to do everything faster without help from another agen ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you like about Simon AI? The interface is very easy to use once your data is in Simon. Segementation is very easy and the integration with SFMC is easy. ##### 5. Easy Integration Users value the **easy integration** with various platforms, ensuring efficient management of first-party data. [ See 16 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=1710656&qs=pros-and-cons#reviews) See Related User Reviews ![Fernanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda R.") FR Fernanda R. Small-Business (50 or fewer emp.) 4.5/5 "Powerful tool for email marketing, with a wide range of features" What do you like about Simon AI? One of the main features of Simon Data is its ability to integrate with different data sources, this allows the creation of personalized email campaig SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you like about Simon AI? The easy integration with Klaviyo, how responsive and helpful their representatives are. ### 5 Cons or Disadvantages of Simon AI ##### 1. Learning Curve Users find the **learning curve steep** with Simon AI, requiring training to navigate its complex features effectively. [ See 23 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195745&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you dislike about Simon AI? Getting data into Simon requires expertise and problem shooting as well as back-end assistance. Simon only allows one primary key which can make integ EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ##### 2. Data Management Users find the **data management limitations** of Simon AI challenging, requiring SQL knowledge and additional support for effective use. [ See 12 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195546&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Easy user interface but requires back-end set-up" What do you dislike about Simon AI? Getting data into Simon requires expertise and problem shooting as well as back-end assistance. Simon only allows one primary key which can make integ ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "CDP" What do you dislike about Simon AI? Some data not available to pull off the CDP ##### 3. Slow Performance Users find the **slow performance** of Simon AI frustrating, impacting their ability to efficiently build campaigns and search resources. [ See 12 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196113&qs=pros-and-cons#reviews) See Related User Reviews ![Kirill D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirill D.") KD Kirill D. Small-Business (50 or fewer emp.) 5.0/5 "Very good" What do you dislike about Simon AI? Loading time, website feels too "heavy". SK Sara K. Mid-Market (51-1000 emp.) 4.0/5 "Makes life easier!" What do you dislike about Simon AI? Sometimes things don't work as they should for no real rhyme or reason. Sometimes things sync more slowly than I would expect them to. ##### 4. Bugs Users find the **bugs in the UI/UX** frustrating, impacting overall ease of use and campaign building. [ See 10 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2195486&qs=pros-and-cons#reviews) See Related User Reviews EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ![Alexus G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexus G.") AG Alexus G. Mid-Market (51-1000 emp.) 3.5/5 "An all encompassing solution if you know how to use it" What do you dislike about Simon AI? Some functionality requires an advanced understanding. Things do often malfunction which makes it hard to accomplish tasks and the tool is definitely ##### 5. Segmentation Issues Users face **segmentation issues** that complicate data management and can confuse those unfamiliar with the platform's UI. [ See 10 mentions ](https://www.g2.com/products/simon-ai/reviews?filters%5Bsentiment_snippet%5D=2196043&qs=pros-and-cons#reviews) See Related User Reviews ![Fernanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fernanda R.") FR Fernanda R. Small-Business (50 or fewer emp.) 4.5/5 "Powerful tool for email marketing, with a wide range of features" What do you dislike about Simon AI? It would be great to have the ability to include more than one segment in the flow builder, so you can include more contacts based on existing segment EP Emmanuel P. Enterprise (\> 1000 emp.) 3.0/5 "Lots of back and forth; feel like we're guinea pigs" What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon t ## Top-Rated Alternatives [ ![Bloomreach](https://images.g2crowd.com/uploads/product/hd_favicon/acd3373828bc7684cdbada5df73826f4/bloomreach-bloomreach.svg "Bloomreach") Bloomreach 4.6/5(775) ](https://www.g2.com/products/bloomreach-bloomreach/reviews) [ ![Twilio Segment](https://images.g2crowd.com/uploads/product/hd_favicon/2cc23fc6f4c2974f7ceb353c91b99af6/twilio-segment.svg "Twilio Segment") Twilio Segment 4.5/5(567) ](https://www.g2.com/products/twilio-segment/reviews) [ ![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ View All Alternatives ](https://www.g2.com/products/simon-ai/competitors/alternatives) ![Julianna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julianna L.") JL Julianna L. Associate Manager of Loyalty & CRM Mid-Market (51-1000 emp.) 11/3/2022 "Great data platform with amazing partners!" 4/5 What do you like best about Simon AI? The team at Simon Data is simply the best. They are always there to support you and help keep your team moving forward. They're experts in what they do, and they're great guides and teachers in the space to help you problem-solve by looking at the issues from different angles. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Simon Data definitely does have great capabilities, but sometimes it feels like I am unable to use the platform to it's fullest capabilities. While no platform is perfect, I would have liked the UI to be a little more intuitive to use. It can be difficult to analyze the data if you're not directly within an analyst role. However, I do know they do their best to teach you as needed so you eventually come to learn the platform more familiarly. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? The platform has great data capabilities. It allows us to really dive deep and understand behaviors from the past and present. That value of that is irreplaceable as a brand. Simon Data also actually located an issue from our partners within another platform, and they have been extremely helpful in helping us resolve that issue with our developers. They're always looking out for you! Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7305302/official_response/edit) Wow - thanks for leaving us such a thoughtful review, Julianna. We're so happy you love working with our team! Current UserValidated ReviewerIncentivizedSource: Seller invite AM Alex M. Senior Product Manager Enterprise (\> 1000 emp.) 2/27/2023 "SimonData for PM's" 4/5 What do you like best about Simon AI? The segmentation capability is very easy to use and can be flexible to all of our use cases. The team are also great and very supporting when we need them. Review collected by and hosted on G2.com. What do you dislike about Simon AI? It would be great to have some insights features that allow for reviewing over time. The insights that SimonData can provide are great but they can only be seen in the present moment. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? SimonData allows us to store lots of customer data for comparison and insights gathering, as well as building complex journeys for email marketing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EP Emmanuel P. Enterprise (\> 1000 emp.) 2/27/2023 "Lots of back and forth; feel like we're guinea pigs" 3/5 What do you like best about Simon AI? The potential for more granular segmentation appears to be there versus the previous platform we were using. This is to be determined. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Lots of bugs and time-out sessions (at least through Segments). Basic things, such as reporting, had to be requested through meetings with the Simon team we're working with or through the ticketing system within Support Center. Features such as Link Activity were not even available to us until recently. There were huge discrepancies between numbers from Segments and Campaign Metrics. This appears to be resolved now; however, now flows that were once showing up in Segments are not appearing. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? My anticipation is that Simon will allow us to be more granular with our segmentation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Heather H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather H.") HH Heather H. specialist Small-Business (50 or fewer emp.) 11/4/2022 "Simon is a must have!" 5/5 What do you like best about Simon AI? All the different features with Simon! Almost on a daily basis, we're looking to see if emails bounced or were opened; when they were opened, we are also able to gauge whether our subject lines are effective at encouraging engagement. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Right now nothing that I think of. SO many great applications for this platform! I couldn't think of a way to improve it at this time, as it currently meets all our needs! Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? We're able to confirm if emails have been received or bounced, saving us the time of resending emails that are presumed missed, and we're able to guide the recipients to check spam or filters they may have for emails than resending. We're also able to identify if an email address needs to be fixed to prevent future issues. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7307216/official_response/edit) Thank you, Heather! We appreciate you. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tiffany R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany R.") TR Tiffany R. Growth Marketing Manager Mid-Market (51-1000 emp.) 11/1/2022 "Great experience!" 4.5/5 What do you like best about Simon AI? I love working with Sami the best! She is so helpful and willing to step in whenever I need her to solve a problem I am having. The process of learning and using Simon has been extremely easy since joining the organization. Review collected by and hosted on G2.com. What do you dislike about Simon AI? There has not been anything I have experienced yet that I dislike. If I had to name something, I guess it would be the learning curve of understanding how to build audiences but Sami and her team make that pretty seamless with their help. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Simon Data is helping me get audiences for FB targeting seamlessly. In this world of IOS14, first party data is king but accessing that is not always the easiest so Simon Data has allowed me to pull this information myself at a breeze. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7293652/official_response/edit) Thanks for showing Sami so much love! We gave her a big shout out and are lucky to have her! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 9/1/2022 "Easy user interface but requires back-end set-up" 3.5/5 What do you like best about Simon AI? The interface is very easy to use once your data is in Simon. Segementation is very easy and the integration with SFMC is easy. Review collected by and hosted on G2.com. What do you dislike about Simon AI? Getting data into Simon requires expertise and problem shooting as well as back-end assistance. Simon only allows one primary key which can make integration tricky for certain data extensions, SFMC allows multiple primary keys. Resolution is very slow when issues need to be escalated to higher level support beyond the support team assigned to our account. Also assigned support team isn't great about giving updates on where the resolution is. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Easy segmentation for team members with limited technical knowledge. Review collected by and hosted on G2.com. Show More 3/2/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alexus G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexus G.") AG Alexus G. Lifecycle Marketing Manager Mid-Market (51-1000 emp.) 5/11/2022 "An all encompassing solution if you know how to use it" 3.5/5 What do you like best about Simon AI? Simon makes it very easy to work across various tools through useful API connections - all within one platform Review collected by and hosted on G2.com. What do you dislike about Simon AI? Some functionality requires an advanced understanding. Things do often malfunction which makes it hard to accomplish tasks and the tool is definitely still developing. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Streamlined processes across our organization. The updated journeys flow has made setting up new email series a lot earlier. Review collected by and hosted on G2.com. Show More 2/23/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite CP Christina P. Digital Marketing Analyst Enterprise (\> 1000 emp.) 11/1/2022 "Seamless Integration to Digital Platforms" 5/5 What do you like best about Simon AI? The best part about Simon is the many platforms it's integrated with for a seamless connection to ensure our first-party data is managed efficiently and effectively, as well as it's ease of use. Review collected by and hosted on G2.com. What do you dislike about Simon AI? In my opinion, I don't have anything I don't like or anything that can be better. I work with this platform because it was company issued by our IT department, and I'm glad it is. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? Having to worry about data not transferring over to platforms is not an issue with Simon. Organizing/versioning out data is easily accessible with Simon Data as your CDP. Being that there is no coding involved and it's cross channel - this alone has solved my past issues with other CDPs. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-7293654/official_response/edit) Thanks for your feedback, Christina! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tymer M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tymer M.") TM Tymer M. Email Marketing Specialist III Mid-Market (51-1000 emp.) 7/13/2021 "Data platform with easy UI and great support" 5/5 What do you like best about Simon AI? The Simon Data UI is simple and easy to use, and their support teams are always quick to respond and help troubleshoot if any issues arise. The platform helps our business analytics team collaborate with our marketing teams to ensure that we can create customer segmentation easily and accurately. Review collected by and hosted on G2.com. What do you dislike about Simon AI? As a marketer, sometimes it is difficult to tell where the data is coming from in the segment builder without having an analyst or someone with SQL knowledge to help walk you through the queries in the datasets section of the platform. That said, I know that recently Simon Data has added functionality that shows you the relationships between segments and datasets, which significantly helps locate where the data is sourced. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? We use Simon Data as a data platform to help move our data and information from our DB/data warehouse into other marketing platforms. We use it not only for segmentation and targeting in our marketing campaigns but also for moving personalized information to provide the right message to the right audience at the right time. Review collected by and hosted on G2.com. Show More Response from Lauren Crupnick of Simon AI [Editedit](https://www.g2.com/survey_responses/simon-ai-review-4859928/official_response/edit) Thanks for your review, Tymer! Please don't hesitate to reach out if you have any specific questions about our segment builder. The team is more than happy to chat through it or take suggestions on improvements to the platform. 8/25/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zinaida F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zinaida F.") ZF Zinaida F. Small-Business (50 or fewer emp.) 2/24/2023 "good for managing the databases of customers" 3.5/5 What do you like best about Simon AI? easy and intuitive design, usually have no troubles finding what i need Review collected by and hosted on G2.com. What do you dislike about Simon AI? Not dislike, but would have introduced alarms for the Facebook audiences that are not getting refreshed for some reason. Review collected by and hosted on G2.com. What problems is Simon AI solving and how is that benefiting you? I personally work with Simon data to manage the audiences we use in Facebook advertising, it is quite convenient that the audiences get refreshed automatically. thats nice Review collected by and hosted on G2.com. 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