Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Very confusing. Not intuitive at all. Alerts sent right before they are due."
0/5
What do you like best about CERDAAC?

Only good thing I can really say is under assets everything you have maintenance on is displayed Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Pretty much everything. It's not easy to use. Nothing about it is easy to figure out or navigate. Even after being taught it's confusing. The tabs and icons are confusing. Basically everything about it is about the worst maintenance coverage software I have ever used. Review collected by and hosted on G2.com.

Response from Yan Banducci of CERDAAC
Edit edit

We appreciate your feedback, and we apologize for any difficulty you've experienced with CERDAAC. CERDAAC is designed to be user-friendly "out of the box," but its extensive configurability can introduce complexity for particular user roles. Even the accessible views, dashboards and report can come into play.

To enhance your experience, we recommend getting in touch with your company's CERDAAC System Administrator or reaching out to SIMCO’s dedicated support team at software.support@simco.com. They can provide personalized assistance, tailor your access, and address any specific issues you're encountering, making your interaction with CERDAAC smoother and more efficient.

Your satisfaction is important to us, and we're here to help you get the most out of our system. Thank you for bringing this to our attention.

DM
Dylan M.
Mid-Market (51-1000 emp.)
"CERDAAC is a user friendly tool. With a few teaks, it could be better, but overall good."
4/5
What do you like best about CERDAAC?

The most helpful thing about CERDAAC is the email reminder system. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

There are a few functions in CERDAAC, such as the search funtion that does not search all applicable fields, that need refinment. Feedback was given about this at a recent open form meeting. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Good for managing equipment use"
3.5/5
What do you like best about CERDAAC?

Streamline and efficient to use for multiple users across server. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Hard to add edits to things accidentally submitted. Hard to tell if edits to document were actually made or if someone just opened document to view and not edit. Review collected by and hosted on G2.com.

DM
dennis M.
Mid-Market (51-1000 emp.)
"Easy to use. Keeps track of all aspects."
5/5
What do you like best about CERDAAC?

You know at a glance what the calibration status is of all your euipment. WE have hundreds of pieces of equipment. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

It's up to you to enter things accuratly. This isn't really a downside though. Review collected by and hosted on G2.com.

MP
Mark P.
Enterprise (> 1000 emp.)
"A decade of superior Cal/PM database services"
5/5
What do you like best about CERDAAC?

The control and power of the database. Once you understand the functions and capabilities of the platform, you can create a model that will work for your business. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

The interval controls for the next due date. You must work with any robust database and understand and utilize the functions. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"CERDAAC Review"
4/5
What do you like best about CERDAAC?

Well constructed database tool to manage equipment calibration schedules Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Search capabilities seem non-intuitive esp. if syntax not exactly correct.

Not easy to change items marked as missing to active. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Cerdaac Review"
5/5
What do you like best about CERDAAC?

the ability to complete workflows in Cerdaac. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

The fact that you can only do a workflow for one piece of a equipment at a time. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Robust and flexible"
5/5
What do you like best about CERDAAC?

I enjoy practical, customizeable systems. Cerdaac provides this Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Some systems can become bogged down in sub menus if set-up in a seemingly intuitive manner. Has a steep initial learning curve Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Good experience"
4/5
What do you like best about CERDAAC?

User friendly and easy to play around and understand. Friendly and quick response from SIMCO representatives when need in help. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Some functionality is pretty restrictive. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Manageable and resourseful"
5/5
What do you like best about CERDAAC?

You can keep tools up to date for calibrations and get reminders as it gets close to the due dates. It's great that you can see loaded paperwork on the tools that have also been submitted for calibration. Review collected by and hosted on G2.com.

What do you dislike about CERDAAC?

Certain situations require too many steps/paperwork to submit. Also, there are too many tabs to find different information regarding the same tool being looked at. Review collected by and hosted on G2.com.