Silna is easy to learn and use, and is very helpful with eligibility checks, benefit information, and requesting prior authorizations! Great team and they always reply quickly. Review collected by and hosted on G2.com.

One thing I would love to see is being able to request payor discovery at any time to confirm COC. Review collected by and hosted on G2.com.

What I like most about silna is they are always willing to help when our company has an issue. The team makes sure to provide support and the process of benefit checks more efficient. Review collected by and hosted on G2.com.

The only downside to using Silna is sometimes the benefit checks might be slightly different than a patient's insurance plan but I don't mind because they resolve the issue right away. Review collected by and hosted on G2.com.

Thank you Silna Health for offering such an amazing easy to use product. Insurance verifications are no longer a complicated headache. The product is straight forward, the customer service is excellent and any challenges have been handled with immediate attention. So happy our entity decided to use your services. Review collected by and hosted on G2.com.

When we initially started using Silna Health, I recommended adding a few more line item instructions that would make the process a bit more self explanitory. I was met with open arms for making these slight adjustments to be even more user friendly. Nothing negative to say about the software or the customer service. It has been a smooth experience. Review collected by and hosted on G2.com.

The team that we work with are very thorough, kind and efficient. The owners, Jeff and Sagar are great people who worked closely with to make sure that they were providing us with top notch product and service. Review collected by and hosted on G2.com.

Nothing! They excepted any feed back or critism we had and would work hard to resolve any issues in a timely manner. Review collected by and hosted on G2.com.

I enjoy having a team that works with me. The communication between everyone that we are working with is great. We always hear back and in a timely manner as well Review collected by and hosted on G2.com.

The only thing I wish they also did was gather doctor orders from clinics. But with more time on our hands, it is not hard for our team to reach out! Review collected by and hosted on G2.com.

The Silna Platform is straightforward and intuitive. We typically don't like to add new platforms to our staff's plate; however, Silna's is so easy to use we didn't hesitate to introduce it to our employees. I greatly appreciate the transparency on the platform to see where in the prior authorization process our clients are. Everyone on the Silna team is consistently professional and accessible, making them a great team to work with. Review collected by and hosted on G2.com.

There is nothing that we dislike but we would love to see them add on a billing component to the platform. Review collected by and hosted on G2.com.

The best things about Silna Health is how convient it is and how well the customer support is. The portal is very easy to navigate and has many features to use. Review collected by and hosted on G2.com.

We use Silna health very often and have yet to find something we dislike. Review collected by and hosted on G2.com.

Jeff and Sagar are the most helpful! They have been great getting our company set up wtih insurance authorizations and verifications and their team is very knowledgable. They have made the implementation and process very easy on our team. They are also very reasonably priced. Review collected by and hosted on G2.com.

Because we use a system they were not initially familiar with, there have been questions about where to find certain pieces of informaiton but once that was ironed out, the process continued to be very, very smooth. Review collected by and hosted on G2.com.

The platform is clear, straight forward, simple and easy to navigate. Review collected by and hosted on G2.com.

Would appreciate clearer communicaiton lines. Review collected by and hosted on G2.com.

I like that they are fast and accurate and most of all that if you have a question or concern you can contact them directly and they will help you throught the process. There is no audio response or another country that there is a lanuguage barrier. Review collected by and hosted on G2.com.

So far,I absolutely have no negatives to say. Review collected by and hosted on G2.com.