I just wanted to say how much we’ve been enjoying using Silna here at ABS Kids. It’s been such a smooth fit for our team — super easy to pick up, and it’s honestly made our day-to-day work a whole lot easier.

The tools help us stay on top of tasks, track time, and keep things accurate without it feeling like extra work. That’s a big deal for us in such a fast-paced environment.

And seriously, your support team deserves a shoutout — they’ve been quick, helpful, and always friendly whenever we’ve had a question. It makes a huge difference knowing we can count on you all.

Thanks for building something that actually works the way we need it to. We’re looking forward to finding even more ways to use it. Review collected by and hosted on G2.com.

Nothing at all. This was a great experience. Review collected by and hosted on G2.com.

The efficiency of the platform, ease of use and the team that handles our company! The biggest upside is verifications are not limited to insurance phone line hours and same day appointments are much more managable. Review collected by and hosted on G2.com.

Certain insurance guidelines and authorization requirements do not get signaled right away and need to be passed on to the Silna team for review and correction. However, the team does a great job at customer support and quickly responds and resolves any issues. Review collected by and hosted on G2.com.

Silna helps me manage all the authorizations. Review collected by and hosted on G2.com.

Learning to navigate what notifications I need. Review collected by and hosted on G2.com.

They handle everything on their end making it easier for our work flow Review collected by and hosted on G2.com.

I haven't found anything I do not like as of yet Review collected by and hosted on G2.com.

I feel they are very good at listening to the needs of our facility and completing tasks in a timely manner. Their team is very communicative and quick to respond to a problem. We have worked with them for over a year now and our process as changed along the way, and they are there it learn and grow with us. Review collected by and hosted on G2.com.

With growing companies, there are always bumps in the road to get a process to stick, but they have be very willing to change and adapt as we go! Review collected by and hosted on G2.com.

Working with Silna Health has been amazing; From the very first point of contact, through the trial period, and now as we have competely migrated over we are continuing to recieve the same levels of dedicated support. The product itself is exteremly intuitive to use and provides a service that has saved / is going to save many of our administrative staff countless hours. I have been very impressed with Silna Health so far, and am excited to see how we continue to grow using thier services! Review collected by and hosted on G2.com.

There isn't anything that I would say I dislike at this point in time; Sometimes the website is a little slow? That is about it though! Review collected by and hosted on G2.com.

The customer service is outstanding all the way from the top down. The transition to using Silna Health for verification was easy and painless. Quick responses to inquiries and very thorough. Review collected by and hosted on G2.com.

I have yet to find a complaint about working with Silna. Review collected by and hosted on G2.com.

I love how the site is very user friendly. Doesn’t take long to find the information you need. Review collected by and hosted on G2.com.

I wish there was a tab for approved authorizations this month. Sometimes I don’t know it was approved and I have to remember who I submitted recently. It would be great to just click a tab and it tells me about the current month authorizations updated information. Review collected by and hosted on G2.com.

Using Silna is helpful because it consolidates all of the provider portals, phone numbers, fax numbers, emails, or any other means you'd usually use to submit authorization requests into one easy to access portal. The Silna portal has very friendly UI and is pleasant to use. Review collected by and hosted on G2.com.

I haven't encountered any downsides to Silna yet. Review collected by and hosted on G2.com.

I like that can I can make updates and Silna automatically makes updates too. It is easy to use. Review collected by and hosted on G2.com.

I haven't identified anything I dislike about Silna yet. Review collected by and hosted on G2.com.