--- title: Silktide Reviews meta\_title: 'Silktide Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 283 reviews by the users' company size, role or industry to find out how Silktide works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 283 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Silktide Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Silktide's **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. [(82 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039015&qs=pros-and-cons#reviews) Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. [(60 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040271&qs=pros-and-cons#reviews) Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. [(52 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039197&qs=pros-and-cons#reviews) Users commend Silktide's **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. [(51 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040645&qs=pros-and-cons#reviews) Users praise the **exceptional support** from Silktide's team, significantly enhancing their experience and accessibility outcomes. [(50 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038880&qs=pros-and-cons#reviews) Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. [(23 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037637&qs=pros-and-cons#reviews) Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. [(17 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037810&qs=pros-and-cons#reviews) Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. [(17 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038297&qs=pros-and-cons#reviews) Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. [(12 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039662&qs=pros-and-cons#reviews) Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. [(11 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039351&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Silktide ##### 1. Ease of Use Users find Silktide's **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. [ See 82 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ##### 2. Accessibility Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. [ See 60 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040271&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ##### 3. Accessibility Features Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. [ See 52 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039197&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ##### 4. Customer Support Users commend Silktide's **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. [ See 51 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040645&qs=pros-and-cons#reviews) See Related User Reviews ![Joe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe V.") JV Joe V. Mid-Market (51-1000 emp.) 5.0/5 "Expert Backend Setup with Outstanding Customer Service" What do you like about Silktide? Backend setup, expertise and customer service. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ##### 5. Helpful Users praise the **exceptional support** from Silktide's team, significantly enhancing their experience and accessibility outcomes. [ See 50 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ### 5 Cons or Disadvantages of Silktide ##### 1. Complex Usability Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. [ See 23 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037637&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you dislike about Silktide? I wish there were a simpler way to let the tool know that I have resolved the issue for the time being. The 'ignore' option doesn't seem relevant, as ##### 2. Limited Features Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. [ See 17 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037810&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Sean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean O.") SO Sean O. 5.0/5 "Intuitive Accessibility Reporting with Silktide" What do you dislike about Silktide? I dislike the lack of control over what is exported in reports. It would be useful to have the ability to export the severity or impact of issues alon ##### 3. Missing Features Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. [ See 17 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038297&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you dislike about Silktide? Silktide does not notify users by email when they are mentioned regarding issues, which can make it less efficient, as users have to log in regularly ##### 4. Lack of Clarity Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. [ See 12 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you dislike about Silktide? I wish there were a simpler way to let the tool know that I have resolved the issue for the time being. The 'ignore' option doesn't seem relevant, as ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you dislike about Silktide? Silktide does not notify users by email when they are mentioned regarding issues, which can make it less efficient, as users have to log in regularly ##### 5. Difficult Navigation Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. [ See 11 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039351&qs=pros-and-cons#reviews) See Related User Reviews ![Xavier W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xavier W.") XW Xavier W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional WCAG Compliance Platform with Outstanding Support" What do you dislike about Silktide? A full scan of our website is fairly long (5h) but as we are running it only monthly we don't worry about it too much. It sometimes, take a few cli JE Jane E. Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive Service with Outstanding Support and Progress Tracking" What do you dislike about Silktide? Wish we could click straight through to the issue from Silktide instead of having to go into software separately SE Sophie E. Junior content designer Mid-Market (51-1000 emp.) 8/2/2024 "Silktide is great for accessibility support" 5/5 What do you like best about Silktide? SIlktide is really easy to understand and offer fantastic training. Coming into my role as a content designer, I found their educational videos useful. Silktide is used everyday and the integration with our site was easy. Their customer support is always very helpful. It is much easier to montior the accessiblity on our website thanks to Silktide. Review collected by and hosted on G2.com. What do you dislike about Silktide? I have not yet found anything I dislike. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide picks up any problems with accessibility on our website. It offers helpful suggestions on how to fix the problems and provides support where needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Enterprise (\> 1000 emp.) 10/15/2024 "A wonderful tool and an amazing team" 5/5 What do you like best about Silktide? The integration capabilities, and the multitude of ways you can filter data truly allow for the user to be in control of compartmentalizing tasks, strategies, and work flows to optemize your productivity at scale. Susan Torres in particular has been an amazing guide and resource for anything we have needed. She's not only welcoming, but incredibly informative and continues to be an integral part of this process. She's awesome! Review collected by and hosted on G2.com. What do you dislike about Silktide? I cannot complain. Anything I have had trouble with, Susan has stepped in to assist with getting done. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? WCAG compliance tracking/monitoring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CG Caitlin G. Managing Director | Marketing and Customer Experience Small-Business (50 or fewer emp.) 10/23/2024 "Silktide is wonderful!" 5/5 What do you like best about Silktide? Silktide is a great platform to manage all your WCAG needs. Andrew Palmer, my CSM, is always quick to respond to emails and jump on calls even though I am located in California, with an 8-hour time difference. Review collected by and hosted on G2.com. What do you dislike about Silktide? The only downside is that you need someone to manage the changes from Silktide into the website itself. I don't really see a way around that though. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? WCAG compliance - ensuring we aren't caught off guard when we are out of compliance or hit with a lawsuit Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/15/2024 "Awesome Accessibility Product for Large and Small Teams" 5/5 What do you like best about Silktide? For our team, SilkTide offers a robust suite of intuitive, useful tools across content and accessibility. The tools goes as deep as other competitors in this space but we find that it offers much more context within the interface usually. The product is great but so is their support and account team. Our rep Ayu, has been nothing short of amazing. Responsive communication, always trying to help and never over-sell. Review collected by and hosted on G2.com. What do you dislike about Silktide? Wish that it had a direct HubSpot CMS integration like it does with other CMSs like Wordpress, Drupal, etc. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide delivers a comprehensive suite of web accessibility auditing and remediation services through its advanced system of automated, assisted, and manual checks. This approach ensures consistency and transparency, enabling our clients to collaborate with us in creating the most accessible web experiences possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ZG Zeki G. Mid-Market (51-1000 emp.) 4/16/2024 "Very useful for maintaining a large website!" 5/5 What do you like best about Silktide? I like how simple to understand it is - the training videos are extremely helpful to get a better insight of everything - especially Accessibility. The reports are extremely helpful in ensuring the content is accessibility friendly, and helps remove those pesky broken links! Jake and Dan were very helpful in guiding us on specific things we needed help with when we needed it the most! Review collected by and hosted on G2.com. What do you dislike about Silktide? More one-on-ones would be useful as there are lots of things to learn but we are new so I think we will get there. Sometimes we see unexpected results on things we try but there is documentation, its just a matter of time to get it. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide helps me to find broken links and allows me to monitor content updates within staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 9/18/2024 "Finally a place where I can review all my digital assets effectively in one place" 4.5/5 What do you like best about Silktide? Being able to effectively review all the webpages including: - views - number of visitors - Coloured graphs of people bouncing off the page - Accessibility - Changes needed for digital purposes It is easy to see the reports and what the features are for each page Review collected by and hosted on G2.com. What do you dislike about Silktide? Not encountered anything yet - however some how to online guidance would have helped initially Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? How accessible the pages are and really seeing an accurate view of how many people are visiting the pages Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 11/14/2024 "Great Customer Service from Silktide" 5/5 What do you like best about Silktide? I like the proactive attention the reps give to customers to make sure they get the most from their account. Review collected by and hosted on G2.com. What do you dislike about Silktide? Well, it's not majic and can't read my mind, but maybe someday with ai. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? broken links, accessibility, optimizing SEO. It helps identify the problems so we know where to focus our attention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 4/24/2024 "I cannot recommend Silktide enough" 5/5 What do you like best about Silktide? Silktide is used daily to help our websites maintain a high-quality standard. We use it daily to make sure our website is optimized, from content quality (broken links, grammar, user dedication level) to user experience (load times, image optimization, uptime, functionality, accessibility). It is helpful that I can assign issues to different team members and share issues with vendors to fix (with just a shared link for them to view an issue - no login needed). Over the past 6 months, we migrated our websites to a new DXP platform and Silktide played a role in identifying issues before they were on production and when they were in development. Our customer success manager, Eli P. was fantastic. Eli was always available to answer our questions and provided help whenever needed. He always goes above and beyond to help us. Honestly, I cannot recommend Silktide enough. Review collected by and hosted on G2.com. What do you dislike about Silktide? There have been no real issues with using Silktide. It is easy to use. I like it much better than the tool we were using. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Accessibility, content issues, broken links, etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 4/24/2024 "Silktide makes managing our Council website easier!" 5/5 What do you like best about Silktide? My team uses Silktide every single day, and it's honestly become a lifesaver for managing the Council's website. One of the biggest challenges we faced was keeping track of our ever-growing content library. Silktide helps us stay organised by allowing us to break down information into clear, bite-sized sections. This makes it super easy to share specific things with different Council services, saving us a ton of time. Making sure our website is accessible to everyone is a big priority for the Council. Silktide has been instrumental in this effort. It makes it much easier to find and fix any accessibility issues that might be lurking on our website. We wouldn't be able to keep on top of things as well without Silktide's comprehensive testing and reporting features. Review collected by and hosted on G2.com. What do you dislike about Silktide? The product is really each to use and feature rich. I cannot think of anything that I dislike about the product! Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide tackles two major challenges our council website team faces, keeping our content organised and ensuring accessibility compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 11/8/2024 "Great tool" 4.5/5 What do you like best about Silktide? Gamification of website improvement engages users Review collected by and hosted on G2.com. What do you dislike about Silktide? Not as intuitive of a tool to use as others. Sometimes you need to know your way around to do things instead of it making sense Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? We have one central place for identifying issues and helping us see the value of fixing them. Review collected by and hosted on G2.com. 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