--- title: Silktide Reviews meta\_title: 'Silktide Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 283 reviews by the users' company size, role or industry to find out how Silktide works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 283 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Silktide Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Silktide's **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. [(82 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039015&qs=pros-and-cons#reviews) Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. [(60 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040271&qs=pros-and-cons#reviews) Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. [(52 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039197&qs=pros-and-cons#reviews) Users commend Silktide's **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. [(51 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040645&qs=pros-and-cons#reviews) Users praise the **exceptional support** from Silktide's team, significantly enhancing their experience and accessibility outcomes. [(50 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038880&qs=pros-and-cons#reviews) Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. [(23 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037637&qs=pros-and-cons#reviews) Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. [(17 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037810&qs=pros-and-cons#reviews) Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. [(17 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038297&qs=pros-and-cons#reviews) Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. [(12 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039662&qs=pros-and-cons#reviews) Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. [(11 mentions)](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039351&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Silktide ##### 1. Ease of Use Users find Silktide's **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. [ See 82 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039015&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ##### 2. Accessibility Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. [ See 60 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040271&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ##### 3. Accessibility Features Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. [ See 52 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039197&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you like about Silktide? The simplicity of it and explanation of accessibility issues ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ##### 4. Customer Support Users commend Silktide's **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. [ See 51 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1040645&qs=pros-and-cons#reviews) See Related User Reviews ![Joe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe V.") JV Joe V. Mid-Market (51-1000 emp.) 5.0/5 "Expert Backend Setup with Outstanding Customer Service" What do you like about Silktide? Backend setup, expertise and customer service. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ##### 5. Helpful Users praise the **exceptional support** from Silktide's team, significantly enhancing their experience and accessibility outcomes. [ See 50 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you like about Silktide? I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderfu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you like about Silktide? Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like i ### 5 Cons or Disadvantages of Silktide ##### 1. Complex Usability Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. [ See 23 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037637&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you dislike about Silktide? I wish there were a simpler way to let the tool know that I have resolved the issue for the time being. The 'ignore' option doesn't seem relevant, as ##### 2. Limited Features Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. [ See 17 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037810&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Sean O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean O.") SO Sean O. 5.0/5 "Intuitive Accessibility Reporting with Silktide" What do you dislike about Silktide? I dislike the lack of control over what is exported in reports. It would be useful to have the ability to export the severity or impact of issues alon ##### 3. Missing Features Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. [ See 17 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1038297&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple to Use with Clear Accessibility Issue Explanations" What do you dislike about Silktide? The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you dislike about Silktide? Silktide does not notify users by email when they are mentioned regarding issues, which can make it less efficient, as users have to log in regularly ##### 4. Lack of Clarity Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. [ See 12 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039662&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy and Effective Tool with Outstanding Support" What do you dislike about Silktide? I wish there were a simpler way to let the tool know that I have resolved the issue for the time being. The 'ignore' option doesn't seem relevant, as ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Website Management with Intuitive Interface and Stellar Support" What do you dislike about Silktide? Silktide does not notify users by email when they are mentioned regarding issues, which can make it less efficient, as users have to log in regularly ##### 5. Difficult Navigation Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. [ See 11 mentions ](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1039351&qs=pros-and-cons#reviews) See Related User Reviews ![Xavier W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xavier W.") XW Xavier W. Mid-Market (51-1000 emp.) 4.5/5 "Exceptional WCAG Compliance Platform with Outstanding Support" What do you dislike about Silktide? A full scan of our website is fairly long (5h) but as we are running it only monthly we don't worry about it too much. It sometimes, take a few cli JE Jane E. Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive Service with Outstanding Support and Progress Tracking" What do you dislike about Silktide? Wish we could click straight through to the issue from Silktide instead of having to go into software separately AM Ali M. Senior test analyst Mid-Market (51-1000 emp.) 10/10/2024 "Had great support from the Silktide business support team" 5/5 What do you like best about Silktide? I reacently had issue testing our pages using Silktide. The issue was not with the Silktide software and was with our tesst user setup. Silktide team were very responsive with email support and zoom team meetings. Thanks to: Andrew Palmer, Ben Chamness and Daniel Towers who guided me through the solution. Thank you Silktide Review collected by and hosted on G2.com. What do you dislike about Silktide? Silktide is a progressive company, the software is great and finds issues that I need to use variety of other software present. Silktide software is one stop solution that finds most of these. The YouTube presentations is also very helpful, Silktide toolbar is a great free tool. Love Silktide. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Access to the site links to evaluate issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 12/20/2024 "Essential tool in our team's design and development toolbox" 4.5/5 What do you like best about Silktide? Silktide's platform is an essential tool in our team's design and development toolbox. It complements manual and user testing processes when optimizing websites for accessibility (testing against WCAG criteria). It saves time when conducting sitewide audits (broken links, spell checking, site inventory tools, policy checks, etc.). It also sheds light on opportunities that might otherwise be missed (keyword performance, review of technical SEO checks, etc.). The platform is easy to use and intuitive for developers, designers, and project managers. The ability to export client-friendly reports demonstrating performance over time is also valuable. More importantly, the human customer support in sales, training, and technical troubleshooting is responsive and consistent. We've worked with other competitive products that are similar, but Silktide's ability to respond to our organization's needs is what sets Silktide apart. Review collected by and hosted on G2.com. What do you dislike about Silktide? At the moment, admin tools to manage the Silktide account (i.e., adding/deleting sites, managing page count, user permissions, etc.) are rudimentary, making it challenging to use the same account in an organization with multiple independent offices. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide is primarily helping to meet our needs for automated, sitewide testing against WCAG criteria and common quality assurance checks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Nicole K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole K.") NK Nicole K. Project Manager & Strategist Small-Business (50 or fewer emp.) 5/30/2025 "easy to use" 3.5/5 What do you like best about Silktide? i like how it shows exactly where on page the issue may be Review collected by and hosted on G2.com. What do you dislike about Silktide? I find navigating between pages internally a bit cumbersome Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? helps identify where we can make site improvements Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite GL Gordon L. Digital Services Manager Enterprise (\> 1000 emp.) 10/10/2024 "Excellent tool for identifying and resolving accesibillity and content issues on your website." 5/5 What do you like best about Silktide? Intuative easy to use interface. Clear dashboards that highlight issues. Flexabillity to scan any site or any section of a site. Excellent support via chat bot or regular catch ups with account manager. Simple to set up. Makes maintaining accesibillity possible for a small web team that has a number of large sites to maintain. Review collected by and hosted on G2.com. What do you dislike about Silktide? I don't have anything i dislike about Silktide apart from the fact that occasionaly it shows me i have lot of work to do to keep my site useable and accesible. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Tracking content issues like broiken links and monitoring accesibillity to ensure my site stays compliant with WCAG 2.2 guidlines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carter I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carter I.") CI Carter I. Intern Small-Business (50 or fewer emp.) 8/19/2024 "Very well-rounded and helpful tool" 5/5 What do you like best about Silktide? I love how its gives you a list of things that should be changed on your site. The Checks page is very helpful for quickly cleaning up a site, and makes it super easy to follow along. The short discreptions of why somehing is an issue also helps me learn why we do certain things. Review collected by and hosted on G2.com. What do you dislike about Silktide? I don't like how sometimes when I'm fixing things silktide tells me to fix, and I upload my changes to the live site, when I retest on silktide it doesn't usually update right away. Like I'll make a fix but when I retest it will still say that it's an issue. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? For me personally, I feel like silktide allows me to optimize our websites without making extreme changes. It's a quick and reliable way to feel more confident about your site. Once I get my scores to 100% I feel confident in presenting my website to the public. Review collected by and hosted on G2.com. Show More 9/23/2024 Validated ReviewerIncentivizedSource: Seller invite ![Haibei R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haibei R.") HR Haibei R. Sr UX Developer Enterprise (\> 1000 emp.) 11/27/2024 "User-friendly all-in-one guide to keep your website(s) healthy" 4.5/5 What do you like best about Silktide? Silktide checks your sites against all the relevant standards and guidelines and the check results are easy to read and follow. Review collected by and hosted on G2.com. What do you dislike about Silktide? Sometimes we get false positives because of response time and server accessibility differences in different geographical areas. Sifting through the results may take longer than we wish. But to be fair, monitoring (multiple) large websites is time-consuming work. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide alerts us of so many issues on our website that we otherwise weren't aware of. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![South H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "South H.") SH South H. Communications Lead (Strategic Lead for Social, Digital and Internal Communications) Mid-Market (51-1000 emp.) 11/28/2024 "Does what we need, when we need it, with great customer support" 5/5 What do you like best about Silktide? How helpful and flexible the team are to requests, trying to find a way to help with any bespoke issues and enacting them quickly and effectively. Review collected by and hosted on G2.com. What do you dislike about Silktide? We haven't experienced any downsides with its usage, except maybe an expansion of their available languages so it can pick up all the translations included on our site. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? It's helping us to identify and improve our accessibility and content ratings across three large local authority websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heather S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather S.") HS Heather S. Web and Graphic Designer Small-Business (50 or fewer emp.) 6/12/2024 "Intuitive dashboard and helpful monitoring" 5/5 What do you like best about Silktide? I love the visual representation of data, the intuitiveness of the dashboard, and the extremely helpful automated and guided checks for accessibility. It is so simple to set up and navigate. I maintain many special district websites and needed a solution to simplify the management and reporting on the accessibility compliance of the websites. I am in my dashboard daily, and connecting directly to the Wordpress sites is helpful too. Support is quick and responsive to my questions. Review collected by and hosted on G2.com. What do you dislike about Silktide? I wish I had better control over the Dashboards I create to share with my clients. There are certain visual widgets I would like to remove and I don't seem to have control over choosing the individual widgets I'd like to display or how to order them. Also, since we aren't required to comply with AAA-level WCAG guidelines, I would like to ignore that entire group of checks in one click, and I haven't figured out a policy to do that yet. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? It helps me to identify accessibility issues, remediate the website and content, and report to my clients on our WCAG compliance status. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite GH Gary H. Transformation & Digital Services Manager Mid-Market (51-1000 emp.) 8/9/2024 "Silktide is a really user friendly platform by a company that is passionate about accessibility" 5/5 What do you like best about Silktide? When we started our accessibility journey back in 2020 the silktide platform made it easy to understand where our websites needed to be improved and more improtantly how we could do it. It was very quick to implement and with little experience in website accessibility we were able to very quickly hit full WCAG 2.1 compliance and now the platform is part of our dailty routine to ensure we maintain a good rating. Review collected by and hosted on G2.com. What do you dislike about Silktide? There have been a few bugs at times, which means accessibility errors remained on our list even though we had fixed them, but the team on chat are always quick and helpful in resolving issues Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Silktide helps ensure we can meet our obligations to provide accessible web content Review collected by and hosted on G2.com. Show More 2/10/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 1/27/2025 "Great Service" 5/5 What do you like best about Silktide? As web developers, we tend to type fast. Silktide has caught several mispellings when I wasn't paying close enough attention. As well as alerting me to broken links for pages I may have needed to unpublish. Review collected by and hosted on G2.com. What do you dislike about Silktide? I have no complaints, I'm not sure of cost, as that is handled with the head of IT, but if there was a downside, that would be all I would think of. Review collected by and hosted on G2.com. What problems is Silktide solving and how is that benefiting you? Catching misspellings and broken links/pages. Review collected by and hosted on G2.com. 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