---
title: Silktide Reviews
meta_title: 'Silktide Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 283 reviews by the users' company size, role or industry
  to find out how Silktide works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 283
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Silktide Reviews
**Vendor:** Silktide  
**Category:** [Digital Governance Software](https://www.g2.com/categories/digital-governance)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 283
## About Silktide
Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easier for organizations to understand and enhance their entire web presence from one place. Silktide automatically scans your website and highlights issues across a wide range of areas: from broken links and slow-loading pages to inaccessible design elements, outdated content, and poor SEO. It also checks for GDPR compliance, cookie notices, and mobile responsiveness—giving teams a complete picture of what needs fixing, and how to fix it. Used by governments, universities, enterprises, and more, Silktide makes complex web standards easier to manage. Everyone from developers to marketers can see what matters to them via intuitive dashboards, role-specific recommendations, and scheduled reporting. Key features include: \* Accessibility testing based on WCAG standards, with visual guides and easy-to-follow fixes \* Content optimization covering spelling, grammar, readability, and link quality \* SEO and marketing audits for metadata, discoverability, and keyword usage \* Heatmaps and analytics to track how users interact with your pages—from clicks to scroll depth (requires installing a tracking script) \* Performance insights around speed, mobile usability, and UX quality \* Legal and compliance checks, including cookie notices and HTML validity Silktide also offers tools for workflow management, task assignment, and trend tracking, so teams can collaborate and demonstrate improvement over time. Most of the platform runs directly in the browser—setup is minimal, with just a small code snippet to be added to your site if you use our analytics and heatmaps functionality. Whether you run one website or manage hundreds, Silktide helps you understand what’s working, what isn’t, and how to make it better.



## Silktide Pros & Cons
**What users like:**

- Users find Silktide&#39;s **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. (82 reviews)
- Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. (60 reviews)
- Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. (52 reviews)
- Users commend Silktide&#39;s **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. (51 reviews)
- Users praise the **exceptional support** from Silktide&#39;s team, significantly enhancing their experience and accessibility outcomes. (50 reviews)
- Users commend Silktide for its **evolving features** , providing comprehensive insights for accessibility, SEO, and content management efficiency. (47 reviews)
- Problem Solving (37 reviews)
- Intuitive (35 reviews)
- User-Friendly (35 reviews)
- Easy Setup (31 reviews)

**What users dislike:**

- Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. (23 reviews)
- Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. (17 reviews)
- Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. (17 reviews)
- Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. (12 reviews)
- Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. (11 reviews)
- Scanning Limitations (11 reviews)
- Learning Curve (8 reviews)
- Session Management (8 reviews)
- Slow Performance (8 reviews)
- Time-Consuming (8 reviews)

## Silktide Reviews
  ### 1. Excellent tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Silktide?**

Its ease of execution and all the topics it covers when analyzing each site and its support.

**What do you dislike about Silktide?**

The payment and billing process could be more automated and not depend on an agent and payment link.

**What problems is Silktide solving and how is that benefiting you?**

Improve the user experience on the site

  ### 2. Invaluable segmented workflow that has allowed us to make measurable improvements as a team.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel R. | Head of Digital Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Silktide?**

There is a lot to like. It is easy to set up and schedule, the UI is clear, and it is easy to assign tasks to different team members. The Academy is particularly good, allowing you to assign training to team members and see their progress. The test results are thorough and for the most part easy to action, it also allows me to provide more technical information to my platform developer. The AI assistant is a brilliant addition and gives a holistic overview of your content that complements the raw data from the results pages very effectively. The customer support team are very responsive and helpful too.

**What do you dislike about Silktide?**

Not really a downside, but I think I would use the dashboards more if I could customise the widgets like you can on Looker Studio.

**What problems is Silktide solving and how is that benefiting you?**

For us, its proving to be really helpful with our Accessibility improvements. It gives me actionable insights and allows me to demonstrate progress to my stakeholders, on top of the more day-to-day issues like broken link, spellings, etc. Reading age is a big one for us too.

  ### 3. A fantastic and easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie T. | Digital Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about Silktide?**

Silktide allows us to monitor and make improvements to our website in a clear and easy to follow way.

**What do you dislike about Silktide?**

No downsides have been noted so far. All fabulous!

**What problems is Silktide solving and how is that benefiting you?**

Silktide is allowing us to fix errors across our website in an easy and staightforward way. Improving accessibility and the user experience, with a clear gauge of how the changes we are making are improving our site.

  ### 4. A robust service with fantastic customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan  W. | Web Development Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Silktide?**

Setting up custom policies. Its such a useful feature to be able to find a word, term, link etc across our whole web service. We have thousands of pages and without a service like Silktide it would be almost impossible to find all occurences of a given term and replace them when needed.

**What do you dislike about Silktide?**

Its sometimes a little bit unclear when a policy has or hasn't run yet. There have been times when I've set something up that hasn't produced results and I'm not sure if there are no results or if the crawl for the policy isn't complete.

**What problems is Silktide solving and how is that benefiting you?**

It is providing us with an easy to use tool that highlights areas in which we can improve accessibility accross our vast web presence. We have a team of dedicated Web Content editors who are very familiar with web accessibility principles and the site is a useful tool for these team members to ensure they stay on track with these principles. But as well as these core content editors, there are members of staff accross our organisation (a University) who edit their own pages and for whom web isn't the key focus of their role and therefore web accessibility principles aren't nescessarily something they are familiar with. Silktide allows us to provide access to these members of staff and through an easy to understand interface and a robust set of tutorials in the Silktide academy, allows these members of staff who have less familiarity with web accessibility to quickly get to grips with ways they can make their content more accessible.

  ### 5. An insightful view into your analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake P. | Website manager &amp; Data analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Silktide?**

The visual Analytics that it provides our company with everyday. Specifically scroll and click maps for each page.

**What do you dislike about Silktide?**

Navigation tends to be difficult, especially when trying to find certain pages.

**What problems is Silktide solving and how is that benefiting you?**

As the website and data analytics manager at ArtsEmerson, It helps me do my day-to-day tasks with ease!

  ### 6. Super easy to understand, navigate and segment issues to work on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura W. | Webmaster, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Silktide?**

Great speed, usability, and easy to prioritize issues to fix.

**What do you dislike about Silktide?**

You can get lost going deep into one area.

**What problems is Silktide solving and how is that benefiting you?**

Broken links, accessiblity

  ### 7. Silktide is an excellent platform to make your website better and easier to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlene K. | Associate Director, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Silktide?**

I love that Silktide offers a breadth of services to help improve the quality and accessibility of my website. I like how things like Silktide's web analytics are integrated with the rest of the platform to easily see which areas need the most focus. I also love the support team - my Customer Success Manager, Susan is so responsive and fabulous. She really help me to keep on track with our accesibility initiatives!

**What do you dislike about Silktide?**

There are some headaches with user management and some of the detail given in reports. However, Silktide has been incredibly responsive to feedback and has incorporated many of our suggestions, eliminating several "pain" points.

**What problems is Silktide solving and how is that benefiting you?**

Running a very large decentralized website can be a challenge. Silktide helps us to determine the areas we need to focus our quality control and very limited resources on to improve. It also helps us with allowing our decentralized users access to just their specific information.

  ### 8. Simplifies accessibility and content management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah K. | Senior Content Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Silktide?**

I've used Silktide for many years in two different organisations and have always found it easy to use. Accessibility is a key part of my work and I use it at least once a week. Even using basic features like the broken link checker is very helpful if your CMS lacks such features.

The user interface is simple and easy to show others, making training much easier. The clear separation of content and accessibility tasks allows my team to focus on content while I handle accessibility without overlapping.

The customer service team is one of the best I've encountered. They respond quickly via the chat help function and are always ready to assist if you run into any problems.

**What do you dislike about Silktide?**

The only downside is that the scans can take quite a while if you have a large site, we run these when we have made any 'big' changes at the end of the day. The speed can be quite slow if you are running a test and trying to fix other issues.

**What problems is Silktide solving and how is that benefiting you?**

They are making WCAG simple which means we don't have to get our heads around every element.

  ### 9. Website improvements made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert E. | Digital Services Improvement Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Silktide?**

The system is very easy to navigate and is set out in a way to make it easy for you to take action on areas that require priority.

Each of the sections explain exactly what issues there are with your website and simply explains exactly what is required to fix the problem.

We (Watford Borough Council) use this weekly, and have managed to improve our acessibility 'ten-fold' using this system, which is one of the main reasons for it's implementation.

On each of your pages, you can check all of the problems of the page, be it template, CSS, HTML or accessibility. It allows you fix on page and in some cases, logs you straight into your CMS.

The staff at Silktide are helpful and have frequent meetings with you to understand what is going well and what isn't. After the system is installed and the code is added to your integrations (a very easy process), you are ready to go.

One of the newest implentations (AI) has made our jobs even easier, and a fair amount of credits are given to you by Silktide to help to improve your content even further, highly recommend using this.

**What do you dislike about Silktide?**

There isn't much to not like about the system.

Maybe, and this is if I am being 'picky' is that erros can be duplicated across multiple pages, where it could be dealt with as one single issue.

**What problems is Silktide solving and how is that benefiting you?**

The main problem we use Silktide to keep us on track with is Accessibility. We have managed to get Accessibility up to 96% using the easy tips given to us by the Silktide platform.

  ### 10. A++++ for Andy! TY TY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Silktide?**

We have just begun our journey with Silktide. The support received from our Account Manager Andy was above and beyond what we expected. Thank you so much

**What do you dislike about Silktide?**

So far so good. The setup was a little complicated for us. But Andy helped us through.

**What problems is Silktide solving and how is that benefiting you?**

easy to use and interactive accessibility checks/dashboards

  ### 11. Had  great support from the Silktide business support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ali M. | Senior test analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Silktide?**

I reacently had issue testing our pages using Silktide. The issue was not with the Silktide software and was with our tesst user setup.
Silktide team were very responsive with email support and zoom team meetings.
Thanks to: Andrew Palmer, Ben Chamness and Daniel Towers who guided me through the solution.

Thank you Silktide

**What do you dislike about Silktide?**

Silktide is a progressive company, the software is great and finds issues that I need to use variety of other software present.  Silktide software is  one stop solution that finds most of these.

The YouTube presentations is also very helpful, Silktide toolbar is a great free tool.

Love Silktide.

**What problems is Silktide solving and how is that benefiting you?**

Access to the site links to evaluate issues

  ### 12. Essential tool in our team's design and development toolbox

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Silktide?**

Silktide's platform is an essential tool in our team's design and development toolbox. It complements manual and user testing processes when optimizing websites for accessibility (testing against WCAG criteria). It saves time when conducting sitewide audits (broken links, spell checking, site inventory tools, policy checks, etc.). It also sheds light on opportunities that might otherwise be missed (keyword performance, review of technical SEO checks, etc.).

The platform is easy to use and intuitive for developers, designers, and project managers. The ability to export client-friendly reports demonstrating performance over time is also valuable.

More importantly, the human customer support in sales, training, and technical troubleshooting is responsive and consistent. We've worked with other competitive products that are similar, but Silktide's ability to respond to our organization's needs is what sets Silktide apart.

**What do you dislike about Silktide?**

At the moment, admin tools to manage the Silktide account (i.e., adding/deleting sites, managing page count, user permissions, etc.) are rudimentary, making it challenging to use the same account in an organization with multiple independent offices.

**What problems is Silktide solving and how is that benefiting you?**

Silktide is primarily helping to meet our needs for automated, sitewide testing against WCAG criteria and common quality assurance checks.

  ### 13. easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nicole K. | Project Manager &amp; Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Silktide?**

i like how it shows exactly where on page the issue may be

**What do you dislike about Silktide?**

I find navigating between pages internally a bit cumbersome

**What problems is Silktide solving and how is that benefiting you?**

helps identify where we can make site improvements

  ### 14. Excellent tool for identifying and resolving accesibillity and content issues on your website.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordon  L. | Digital Services Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Silktide?**

Intuative easy to use interface. Clear dashboards that highlight issues. Flexabillity to scan any site or any section of a site.

Excellent support via chat bot or regular catch ups with account manager.

Simple to set up.

Makes maintaining accesibillity possible for a small web team that has a number of large sites to maintain.

**What do you dislike about Silktide?**

I don't have anything i dislike about Silktide apart from the fact that occasionaly it shows me i have lot of work to do to keep my site useable and accesible.

**What problems is Silktide solving and how is that benefiting you?**

Tracking content issues like broiken links and monitoring accesibillity to ensure my site stays compliant with WCAG 2.2 guidlines.

  ### 15. Very well-rounded and helpful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carter I. | Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Silktide?**

I love how its gives you a list of things that should be changed on your site. The Checks page is very helpful for quickly cleaning up a site, and makes it super easy to follow along. The short discreptions of why somehing is an issue also helps me learn why we do certain things.

**What do you dislike about Silktide?**

I don't like how sometimes when I'm fixing things silktide tells me to fix, and I upload my changes to the live site, when I retest on  silktide it doesn't usually update right away. Like I'll make a fix but when I retest it will still say that it's an issue.

**What problems is Silktide solving and how is that benefiting you?**

For me personally, I feel like silktide allows me to optimize our websites without making extreme changes. It's a quick and reliable way to feel more confident about your site. Once I get my scores to 100% I feel confident in presenting my website to the public.

  ### 16. User-friendly all-in-one guide to keep your website(s) healthy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haibei R. | Sr UX Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Silktide?**

Silktide checks your sites against all the relevant standards and guidelines and the check results are easy to read and follow.

**What do you dislike about Silktide?**

Sometimes we get false positives because of response time and server accessibility differences in different geographical areas. Sifting through the results may take longer than we wish. But to be fair, monitoring (multiple) large websites is time-consuming work.

**What problems is Silktide solving and how is that benefiting you?**

Silktide alerts us of so many issues on our website that we otherwise weren't aware of.

  ### 17. Does what we need, when we need it, with great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** South H. | Communications Lead (Strategic Lead for Social, Digital and Internal Communications) , Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Silktide?**

How helpful and flexible the team are to requests, trying to find a way to help with any bespoke issues and enacting them quickly and effectively.

**What do you dislike about Silktide?**

We haven't experienced any downsides with its usage, except maybe an expansion of their available languages so it can pick up all the translations included on our site.

**What problems is Silktide solving and how is that benefiting you?**

It's helping us to identify and improve our accessibility and content ratings across three large local authority websites.

  ### 18. Intuitive dashboard and helpful monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Web and Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Silktide?**

I love the visual representation of data, the intuitiveness of the dashboard, and the extremely helpful automated and guided checks for accessibility. It is so simple to set up and navigate. I maintain many special district websites and needed a solution to simplify the management and reporting on the accessibility compliance of the websites. I am in my dashboard daily, and connecting directly to the Wordpress sites is helpful too. Support is quick and responsive to my questions.

**What do you dislike about Silktide?**

I wish I had better control over the Dashboards I create to share with my clients. There are certain visual widgets I would like to remove and I don't seem to have control over choosing the individual widgets I'd like to display or how to order them. Also, since we aren't required to comply with AAA-level WCAG guidelines, I would like to ignore that entire group of checks in one click, and I haven't figured out a policy to do that yet.

**What problems is Silktide solving and how is that benefiting you?**

It helps me to identify accessibility issues, remediate the website and content, and report to my clients on our WCAG compliance status.

  ### 19. Silktide is a really user friendly platform by a company that is passionate about accessibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gary H. | Transformation & Digital Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Silktide?**

When we started our accessibility journey back in 2020 the silktide platform made it easy to understand where our websites needed to be improved and more improtantly how we could do it.

It was very quick to implement and with little experience in website accessibility we were able to very quickly hit full WCAG 2.1 compliance and now the platform is part of our dailty routine to ensure we maintain a good rating.

**What do you dislike about Silktide?**

There have been a few bugs at times, which means accessibility errors remained on our list even though we had fixed them, but the team on chat are always quick and helpful in resolving issues

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps ensure we can meet our obligations to provide accessible web content

  ### 20. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2025

**What do you like best about Silktide?**

As web developers, we tend to type fast. Silktide has caught several mispellings when I wasn't paying close enough attention. As well as alerting me to broken links for pages I may have needed to unpublish.

**What do you dislike about Silktide?**

I have no complaints, I'm not sure of cost, as that is handled with the head of IT, but if there was a downside, that would be all I would think of.

**What problems is Silktide solving and how is that benefiting you?**

Catching misspellings and broken links/pages.

  ### 21. Silktide is the most-important tool we use for our website!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave S. | Web Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Silktide?**

Silktide scans our site weekly, and informs us of issues with our site. Issues including ADA compliance, broken links, typos, image issues, user experience and so many more. And after I have fixed any issue, I can do a quick rescan to make sure the issue has been resolved.

We check and fix issues multiple times during the week, and since we started using Silktide, we have raised all of our scores into >90%.

With the importance of ADA compliance on websites, not only for the fear of litigation, but for an all-inclusive audience, making any website accessible is vitally important, especially for a business.

Their customer service is also super responsive. Any time I have a question or issue, it's answered nearly immediately through a live chat. Implementing the service on our site was beyond easy.

I have used other auditing services before and nothing compares to Silktide. I won't name these other services, but the level of features and customer service that we're getting, far surpasses all of them.

**What do you dislike about Silktide?**

Really nothing I dislike about Silktide, but in the race instance when there have been any issues or a feature that I thought was missing, it was quickly addressed. Again, Silktide's customer service is top-notch.

**What problems is Silktide solving and how is that benefiting you?**

All user experience issues, including ADA compliance.

Our diverse audience benefits from fixing this issues as everyone can access all content on our site, regardless of their disabililty.

  ### 22. Optimistic and Supported

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camelia B. | Creative &amp; Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Silktide?**

It clear and robust, it feels comprehensive without being overwhelming.

**What do you dislike about Silktide?**

Have not found any dislikes yet as I'm still learning the paltform

**What problems is Silktide solving and how is that benefiting you?**

Solving both for ADA compliance, knowledge learning, and content reviews on websites

  ### 23. A Company That Truly Understands Accessibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick S. | Webmaster, Government Administration, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Silktide?**

Like other website quality and compliance products, Silktide presents a wealth of useful information categorized into modules such as content, analytics, SEO, accessibility, inventory, and so forth. However, Silktide seems to shine above the rest. First, the company is passionate about accessibility, and all of its employees undergo hands-on accessibility training to truly understand the needs of those with disabilities who use the internet. They know their stuff, and its apparent in their product and in their interactions with their customers. The staff is truly knowledgeable and friendly. The interface of the product itself was clearly created with the user in mind. It is so visually intuitive that little to no training is needed to begin making improvements to your websites. You'll soon be increasing accessibility compliance, improving search engine optimization, and finding broken links and misspellings with ease. I especially appreciate all of the prompts that give me additional information on what things mean. It's a lifesaver when I'm working on accessibility. I receive weekly emailed reports from Silktide to help keep me on track with my website improvement efforts, but you can log in daily. Onboarding was a breeze. I only needed to answer a few questions on a spreadsheet, and the Silktide team set up everything.

**What do you dislike about Silktide?**

One thing I wish Silktide offered was a table of all my websites and columns that showed the number of broken links, misspellings, and other high-priorty items so that I can know at a glance what needs fixed right away. They do have dashboards that are close to this, but it's a little more generalized than I would like.

**What problems is Silktide solving and how is that benefiting you?**

Silktide is expert in the accessibility field, and they are regularly providing education and making improvements.

  ### 24. Best User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Silktide?**

I wanted to take a moment to express my satisfaction with the Silktide portal's setup. The portal is intuitively designed, making it easy to understand, learn, and execute the ADA Accessibility runs. In addition, the Silktide team has done an excellent job in setting up multiple applications for our account in a timely manner. 

I would also like to give special recognition to 'Susan Torres', who joined our account in May. Since her onboarding, the quality of work has improved and our requests have been handled quickly and promptly, making things easier for us. It's always a good motivation to know there's someone we can rely on our testing deadlines and quality of the work. Thanks to her !

**What do you dislike about Silktide?**

I would really like to see the possibility of only having Accessibility as a feature and that's because we dont use Content, User Experience or Marketing modules. If Silktide provides us only with 1 module that is Accessibility, I hope that can be more value for the amount that's being paid.

**What problems is Silktide solving and how is that benefiting you?**

Not necessrily a problem but Silktide is helping to test all applications we currently manage and that's a lot.
The scoring is pretty clear and scheduling runs with desired frequency is a good option it has.

It eliminates us from doing manual ADA testing or spending more time towards acessibility testing.

  ### 25. Silktide has been a great addition to our martech stack.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry B. | Wordpress Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Silktide?**

Silktide is not only amazing with helping us be more compliant with accessibility, but its also great for website analytics and heatmaps. The analytics output is easy to understand and so helpful in our testing efforts. The Silktide Academy is also very helpful in getting started.

**What do you dislike about Silktide?**

The only downside is that the to-do list of the things we needed to address on our site, initially, was so comprehensive (down to finding misspellings, duplicated words on old blog posts and old lorem ipsum text on random old testing pages) that there was too much to do. Not Silktide's fault, but the tool is just that good I'm still working through the list and it seems like we never run out of things to do.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps us with accessibility, and analytics. We still use other analytics tools, but having Silktide's analytics helps us fill in the gaps where others fall short. It's also nice to have the tool's power to help us keep our website in check.

  ### 26. Useful, modern, efficient, quick.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe G. | Senior Front of House; Staff Trainer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Silktide?**

Silktide helps to translate all issues, including complex ones - into user-friendly language for someone relatively new to web accessibility. I've learned a lot from using it and would recommend it for a business or body looking to invest in accessibility.

**What do you dislike about Silktide?**

It would be good if Silktide had an easier, more direct way of testing PDFs for accessibility. I would credit it more than Acrobat accessibility checker.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps my team track the progress of its content and design accessibility in comparison with that of other teams nationally. It helps give a wider idea of what we're doing well and what we could be doing.

  ### 27. Everything, easy, all at once.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ross R. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Silktide?**

Silktide is an invaluable, must have tool for anyone with a website or application wanting to optimise their SEO, user experience or to reach an accessibility rating. 

In the last 10 years I've been through a number of their competitiors offerings and have found that Silktide comes out top not only in the service it supplies, the price it costs and the always friendly and helpful staff on hand to help with any aspect.

Integration of the platform with all of our systems is the easiest I have found and the administration tools built in have made reaching and maintaining our goals effortless.

**What do you dislike about Silktide?**

If I have to pick a hole at all in the platform it would be the Silktide Academy, whilst the content and lessons in there are very useful, the number of courses available is unfortunately quite small. I have used similar platforms that contain a wealth of knowledge which was perfect for upskilling staff and raising awareness around important issues, such as accessibility.

**What problems is Silktide solving and how is that benefiting you?**

Silktide is like a contastant health check on our digital estate, I am in the platform daily usiing it to fix and improve on all aspect from UX to accessibility following its guidance to continually make improvements and optimise.

  ### 28. Silktide has helped me massively in the upkeep of a website I manage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about Silktide?**

I enjoy how user-friendly Silktide is and how helpful our customer success manager Andy Palmer is. We meet with him multiple times throughout the year and he helps us with any queries we may have and helps to provide any solutions to problems we come across. Another feature of the platform that I like is how beginner friendly it can be and helps to give people who aren't familiar with SEO an insight into the world of accessibility and ranking.

**What do you dislike about Silktide?**

One thing we struggle with on Silktide is that the website we manage has a lot of grammar mistakes that are foreign words or names of people which are things that have to be ignored which in turn brings our score down on certain pages when it shouldn't.

**What problems is Silktide solving and how is that benefiting you?**

It helps us solve the following on our website:

- Broken links 
- Grammar 
- Accessibility 
- Locating certain words

  ### 29. SiteImprove to Silktide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert E. | Digital Services Development Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Silktide?**

After using SiteImprove for some time, we felt a change was required, especially as we have just re-launched our council's website. So we moved to Silktide and are very pleased with the reports that are being delivered to us.

The ease of navigation is great, the reports are detailed and give useful explanations on how to fix an issue or how to go about it to improve the score we are currently being given.

Since moving to Silktide we have managed to improve our Accessibility score, which was the main reason for the change from suppliers and we are continuining to monitor and improve when ever we get a chance to.

Whenever we've had an issue with the system, the support team have been quick to help and we have frequent meetings with our account manager to ensure we are getting the best value for money.

**What do you dislike about Silktide?**

There aren't many, for us, as a company, it's mainly a time to get to read through all of the reports that are available to us. Some of the issues we have are template issues, which can be a problem, as we have to talk to our designers regarding this, who may work from different criteria, which can cause problems, but in all honestly, this isn't down to Silktide.

**What problems is Silktide solving and how is that benefiting you?**

Our main goal for using Silktide is to improve our Council's main website and assoicated websites. The tool is always easy to integrate on different URLs (as long as you stay within your page limit) and the accessibility help that is provided is second to none.

On our previous Council website, our Accessibility was averaging around the 60-70/100 score. However, since re-designing and implementing the Silktide platform on our sandbox environment, we have managed to improve this score to average 96% out of 100, mainly due to using this new tool.

  ### 30. Great product, fantastic support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Silktide?**

Silktide has been a reliable product. The support team is competent and responsive. Our CSM, Andy Palmer, often checks in with us to ensure we're getting the most out of the product.

**What do you dislike about Silktide?**

An intuitive product that's easy to use.

**What problems is Silktide solving and how is that benefiting you?**

Efficiently idenfifies technical and content aspects that need to be reviewed for WCAG accessibility compliance for the points that can be tested automatically. Silktide also offer manual testing for items that cannot be covered by automated accessibility scanners in general, though we're only using the automated aspect for our needs.

  ### 31. Silktide is great for accessibility support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie E. | Junior content designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Silktide?**

SIlktide is really easy to understand and offer fantastic training. Coming into my role as a content designer, I found their educational videos useful. Silktide is used everyday and the integration with our site was easy. Their customer support is always very helpful. It is much easier to montior the accessiblity on our website thanks to Silktide.

**What do you dislike about Silktide?**

I have not yet found anything I dislike.

**What problems is Silktide solving and how is that benefiting you?**

Silktide picks up any problems with accessibility on our website. It offers helpful suggestions on how to fix the problems and provides support where needed.

  ### 32. A wonderful tool and an amazing team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Silktide?**

The integration capabilities, and the multitude of ways you can filter data truly allow for the user to be in control of compartmentalizing tasks, strategies, and work flows to optemize your productivity at scale. Susan Torres in particular has been an amazing guide and resource for anything we have needed. She's not only welcoming, but incredibly informative and continues to be an integral part of this process. She's awesome!

**What do you dislike about Silktide?**

I cannot complain. Anything I have had trouble with, Susan has stepped in to assist with getting done.

**What problems is Silktide solving and how is that benefiting you?**

WCAG compliance tracking/monitoring.

  ### 33. Silktide is wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caitlin G. | Managing Director | Marketing and Customer Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Silktide?**

Silktide is a great platform to manage all your WCAG needs. Andrew Palmer, my CSM, is always quick to respond to emails and jump on calls even though I am located in California, with an 8-hour time difference.

**What do you dislike about Silktide?**

The only downside is that you need someone to manage the changes from Silktide into the website itself. I don't really see a way around that though.

**What problems is Silktide solving and how is that benefiting you?**

WCAG compliance - ensuring we aren't caught off guard when we are out of compliance or hit with a lawsuit

  ### 34. Awesome Accessibility Product for Large and Small Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2024

**What do you like best about Silktide?**

For our team, SilkTide offers a robust suite of intuitive, useful tools across content and accessibility. The tools goes as deep as other competitors in this space but we find that it offers much more context within the interface usually. 

The product is great but so is their support and account team. Our rep Ayu, has been nothing short of amazing. Responsive communication, always trying to help and never over-sell.

**What do you dislike about Silktide?**

Wish that it had a direct HubSpot CMS integration like it does with other CMSs like Wordpress, Drupal, etc.

**What problems is Silktide solving and how is that benefiting you?**

Silktide delivers a comprehensive suite of web accessibility auditing and remediation services through its advanced system of automated, assisted, and manual checks. This approach ensures consistency and transparency, enabling our clients to collaborate with us in creating the most accessible web experiences possible.

  ### 35. Very useful for maintaining a large website!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zeki G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about Silktide?**

I like how simple to understand it is - the training videos are extremely helpful to get a better insight of everything - especially Accessibility. The reports are extremely helpful in ensuring the content is accessibility friendly, and helps remove those pesky broken links! Jake and Dan were very helpful in guiding us on specific things we needed help with when we needed it the most!

**What do you dislike about Silktide?**

More one-on-ones would be useful as there are lots of things to learn but we are new so I think we will get there. Sometimes we see unexpected results on things we try but there is documentation, its just a matter of time to get it.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps me to find broken links and allows me to monitor content updates within staff.

  ### 36. Finally a place where I can review all my digital assets effectively in one place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about Silktide?**

Being able to effectively review all the webpages including:
- views
- number of visitors
- Coloured graphs of people bouncing off the page
- Accessibility
- Changes needed for digital purposes

It is easy to see the reports and what the features are for each page

**What do you dislike about Silktide?**

Not encountered anything yet - however some how to online guidance would have helped initially

**What problems is Silktide solving and how is that benefiting you?**

How accessible the pages are and really seeing an accurate view of how many people are visiting the pages

  ### 37. Great Customer Service from Silktide

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Silktide?**

I like the proactive attention the reps give to customers to make sure they get the most from their account.

**What do you dislike about Silktide?**

Well, it's not majic and can't read my mind, but maybe someday with ai.

**What problems is Silktide solving and how is that benefiting you?**

broken links, accessibility, optimizing SEO. It helps identify the problems so we know where to focus our attention.

  ### 38. I cannot recommend Silktide enough

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Silktide?**

Silktide is used daily to help our websites maintain a high-quality standard. We use it daily to make sure our website is optimized, from content quality (broken links, grammar, user dedication level)  to user experience  (load times,  image optimization, uptime, functionality, accessibility). It is helpful that I can assign issues to different team members and share issues with vendors to fix (with just a shared link for them to view an issue - no login needed).

Over the past 6 months, we migrated our websites to a new DXP platform and  Silktide played a role in identifying issues before they were on production and when they were in development.

Our customer success manager, Eli P. was fantastic. Eli was always available to answer our questions and provided help whenever needed. He always goes above and beyond to help us.

Honestly, I cannot recommend Silktide enough.

**What do you dislike about Silktide?**

There have been no real issues with using Silktide. It is easy to use. I like it much better than the tool we were using.

**What problems is Silktide solving and how is that benefiting you?**

Accessibility, content issues, broken links, etc

  ### 39. Silktide makes managing our Council website easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Silktide?**

My team uses Silktide every single day, and it's honestly become a lifesaver for managing the Council's website.  One of the biggest challenges we faced was keeping track of our ever-growing content library. Silktide helps us stay organised by allowing us to break down information into clear, bite-sized sections. This makes it super easy to share specific things with different Council services, saving us a ton of time. 

Making sure our website is accessible to everyone is a big priority for the Council. Silktide has been instrumental in this effort.  It makes it much easier to find and fix any accessibility issues that might be lurking on our website. We wouldn't be able to keep on top of things as well without Silktide's comprehensive testing and reporting features.

**What do you dislike about Silktide?**

The product is really each to use and feature rich. I cannot think of anything that I dislike about the product!

**What problems is Silktide solving and how is that benefiting you?**

Silktide tackles two major challenges our council website team faces, keeping our content organised and ensuring accessibility compliance.

  ### 40. Great tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Silktide?**

Gamification of website improvement engages users

**What do you dislike about Silktide?**

Not as intuitive of a tool to use as others. Sometimes you need to know your way around to do things instead of it making sense

**What problems is Silktide solving and how is that benefiting you?**

We have one central place for identifying issues and helping us see the value of fixing them.

  ### 41. Good service

**Rating:** 5.0/5.0 stars

**Reviewed by:** chanelle l. | Digital assistant product owner, Enterprise (> 1000 emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Silktide?**

I like the user interface and how easy it is to navigate, there are some sections which are especially helpful. I use silktide frequntly. Also getting through to someone via the chat as well.

**What do you dislike about Silktide?**

if i could click teh links via dashboars it would be easier.

**What problems is Silktide solving and how is that benefiting you?**

Silktide is helping us with our overall accessibility and navigation.

  ### 42. Great account management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Silktide?**

I haven't had chance to use Silktide yet as we have been busy building our new website, but Andy Palmer (our AM) has kept in touch regularly, offering valuable tips and resources as well as his time for any training we may need.

**What do you dislike about Silktide?**

I haven't noticed any yet - it's a great platform with a good user interface.

**What problems is Silktide solving and how is that benefiting you?**

Silktide was procured to ensure we meet AA accessibility standards. Our agency should be building the site to meet this, but we need to check and be sure. Likewise, as we add more content we need to be sure that meets requirements.

  ### 43. Easy to use but feature rich.

**Rating:** 4.5/5.0 stars

**Reviewed by:** James M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Silktide?**

Silktide is already proving to be extremely easy to set up and use, much more so than the previous QA platform we were using.

It is very easy and efficient and providing details of issues and comprehensive information in how to resolve them. This has made the time it takes to resolve issues much quicker and user friendly than we have experienced in the past.
Customer support and account management cannot be faulted. And the online training resources are really very simple to use but extremely useful and informative. 

Integration was very easy and simple too along with integration with our SSO service too.

**What do you dislike about Silktide?**

It’s not always immediately obvious what the set up issue is, when they’ve been experienced. It sometimes takes a little digging around rather it being presented up front and what is needed to fix it.

**What problems is Silktide solving and how is that benefiting you?**

It is helping us very quickly and easily identify accessibility issues and any other issues that might be impacting on user experience, and overall quality of that experience.

  ### 44. Essential accessibility tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mollie W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Silktide?**

Very easy to get started and continue to use. 
Keeps track of web accessibility issues in a way that would be impossible to do manually and makes it easy to resolve them immediately - especially things like finding broken links and spelling errors.
Presents the information on how to improve accessibility in a clear and understandable way, ranked by importance and against WCAG which helps explain issues to colleagues and partners.

**What do you dislike about Silktide?**

Nothing - it's a great user-friendly platform

**What problems is Silktide solving and how is that benefiting you?**

Silktide enables us to keep track of how accessibile or website is in real-time, as well as providing clear instructions on how to improve and ensure that we are meeting government accessibility guidelines.
It also helps us ensure that our website is up to date and accurate.

  ### 45. Silktide create simple, digestible tasks for us to remain proactive around accesibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Silktide?**

Silktide policies allow us to understand the very large web estate that allows us to make changes .

**What do you dislike about Silktide?**

The interface can make it confusing to navigate the system. Some visual variation may help with this.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps our editors learn more about their pages and how they can make changes to benefit users. It goes some way to help us in the Web teams to promote just how important accessibility is.

  ### 46. Simply the best for ADA compliance and website governance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Silktide?**

Silktide is the most robust and user-friendly accessibility compliance and website governance software I've ever worked with. From the very beginning it's been clear that the team at Silktide care deeply about accessibility and have a true desire to make good website usability a priority.

The onboarding process was extremely simple, and their customer service has been nothing short of spectacular. 

The accessibility compliance module was the primary reason we chose Silktide. It has a more robust and intuitive user interface than any other compliance software I've worked with. It also has a more detailed list of compliance checks and even provides examples of things we will need to be checking in future versions of WCAG standards. It was very easy to implement and integrate into our content management system, and its page scans were just plain faster than other options.

The huge bonus for us was the analytics module with features like click maps, scroll maps, and frustration maps that have been invaluable to us as we plan our site redesign. The amount of data Silktide provides is awesome, and it's all collected in one system. We have even begun using these analytics in place of our Google Analytics in many cases because of the simplicity of the reports. 

I also use Silktide every day in my user experience studies to see how people navigate our site and how we can better promote specific elements.

I can't say enough good things about Silktide. It literally saves me hours and hours of time compared to other products I have used, and it gives me the tools to make sure our websites are as accessible and user-friendly as possible.

**What do you dislike about Silktide?**

I can't think of anything that I have not liked about Silktide.

**What problems is Silktide solving and how is that benefiting you?**

I am a one-person team when it comes to website accessiblity and governance. Silktide helps me make sure that all of our websites are WCAG 2.1 levels A and AA compliant. It provides information on site usage that has been invaluable as we plan our site redesign. It helps us make sure that we are putting out quality content in the most effective way possible. Overall, Silktide brings together a whole suite of tools that save me time and help me make sure our websites are of the highest standards in terms of content quality, accessibility, and usability.

It was also several thousand dollars cheaper than the previous product we were using. That is always a benefit.

  ### 47. User Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krystal C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Silktide?**

Silktide is incredibly user friendly and makes finding the broken pages and links on the website incredibly easy. I ike that it covers all aspects, content, accessibilty, marketing and user experience. Finding all the broken links was a breeze. In addition it gives recomendations on items needing to be investigated or fixed.

**What do you dislike about Silktide?**

There were a few instances where the same broken link was reported multiple different times.

**What problems is Silktide solving and how is that benefiting you?**

When migrating from Drupal to Wagtail, several links and pages were broken, Silktide helped find and correct all of those issues with a comprehensive list and links to the pages that held broken links within them.

  ### 48. Great product and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Silktide?**

I like how easy and transparent the program is. I have been supported with the onboarding process and training and have loved using this program.

**What do you dislike about Silktide?**

The only thing I dislike is finding settings, sometimes I get lost on where to find particular things.

**What problems is Silktide solving and how is that benefiting you?**

Monitoring our accessibility and helping us keep our web developers accountable.

  ### 49. Simply makes my day easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 18, 2024

**What do you like best about Silktide?**

Silktide has a very intuitive and simple UI, yet it's dashboards and features are poweful and provide insights into so many facets pertaining to best practices and accessible digital media. A great tool for content designers, web admins, devs, UX designers and marketing. Customer support is also outstanding, I recently had an issue when trying to export filtered results to .CSV, I reported this online and within minutes had an email from Andy Palmers who informed that that the desired feature was currently being worked on and was due for release soon. Well, that was yesterday! Today, Andy kindly contacted me again to say the feature had been released. So I am no happily exporting analytics to .CSV Awesome customer service.

**What do you dislike about Silktide?**

I am actually struggling to find anything to dislike in my usage of the product thus far. It does everything I need it to do thus far and the modularisation of the features makes it feel like a genuinely live product with an active dev cycle. Whenever I think, "hmm Silktide should have.." it often does in the near future.

**What problems is Silktide solving and how is that benefiting you?**

Accessibility is the main issue that Silktide helps with generally.

  ### 50. Silktide is an excellent platform for managing our websites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about Silktide?**

Silktide is very comprehensive and a fantastic platform to use for stellar accessibility, SEO and content management. It is essential in optimizing our sites and helping us enhance our online presence, improve user experience and a achieve our marketing goals. Our Customer Success Manager, Andy Palmer, has been a great support to help us achieve our objectives.

**What do you dislike about Silktide?**

There isn't anything I dislike about the platform, it has been clearly thought out very carefully and it only provides value.

**What problems is Silktide solving and how is that benefiting you?**

It enables us to keep our sites in good shape, without broken links and other functional issues, as well as optimizing our content to the highest accessibility standards.


## Silktide Discussions
  - [How easy is it to use?](https://www.g2.com/discussions/50419-how-easy-is-it-to-use) - 1 comment, 1 upvote
  - [How can I change Silktide language?](https://www.g2.com/discussions/24005-how-can-i-change-silktide-language) - 1 comment, 1 upvote
  - [What accessibility standards do you cover?](https://www.g2.com/discussions/accessibility-8796188b-e1d6-44c8-9123-ad9fd0a547fa) - 1 comment, 1 upvote
  - [How many webpages can Silktide test?](https://www.g2.com/discussions/website-size) - 1 comment, 1 upvote

- [View Silktide pricing details and edition comparison](https://www.g2.com/products/silktide/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A57%3A20+-0500&secure%5Bsession_id%5D=887760ee-3da7-47c3-be52-ffab5c84dd0b&secure%5Btoken%5D=17f863956138ffebf7a827d4a0b0aa6609d19afbcb9479eea928a99c03b31132&format=llm_user)
## Silktide Integrations
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews)

## Silktide Features
**Metrics**
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Retention
- Return
- Conversions
- Funnels

**Monitoring**
- Digital Media Monitoring
- Compliance Monitoring
- Social Media Monitoring

**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Easy installation
- Reporting

**SEO Auditing & Monitoring**
- SEO Alerting
- SEO Auditing
- Technical SEO

**Monitoring**
- Compliance Monitoring
- Real-Time Monitoring
- Dynamic Crawling
- Task Management

**Support**
- Recommendations
- Progress Tracking

**Agentic AI - Heatmap Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - SEO Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI-Powered Detection & Analysis - AI Accessibility Tools**
- Dynamic Content Change Detection
- Context-Aware Accessibility Detection
- Computer Vision for UI Interpretation

**Reporting**
- Real-Time Reporting
- Trending
- Segmentation
- Mobile Reporting
- Custom Reports and Dashboards

**Optimization**
- Dashboards & Reporting

**Analysis**
- Conversion Opportunities
- Side-By-Side Analysis
- Mobile Device Analysis
- Data Quantification
- Webpage Element Analysis

**Tools**
- Audience Insights

**Administration**
- User, Role, and Access Management 
- Policies and Controls
- Security
- Reporting

**SEO Content & Rankings**
- Link Building
- Keyword Research
- SERP Rank Tracking
- Localization

**Reporting**
- Prioritization
- Site Comparison

**Reporting**
- Page Reports
- Broken Link Checker

**Automated Remediation & Optimization - AI Accessibility Tools**
- Keyboard Navigation Optimization
- AI-Based ARIA Role & Attribute Correction
- Automated Alt Text Generation

**Other**
- User Data
- Load Time Monitoring
- Campaign Tracking
- E-Commerce

**Logistics**
- Internal Communication
- Integrations & APIs
- User, Role, and Access Management

**Reporting**
- Heat Maps
- Monitoring
- Data Segmentation

**Metrics**
- Entry and Exit Pages
- Sessions
- Engagement
- Return
- Conversions
- Search Rank

**Standards**
- Brand Design Consistency 
- SEO Standards
- Internationalization
- Web Accessibility

**SEO Reporting**
- Competitor Analysis
- Data Visualization
- Custom Reports

**Automation**
- Automated Testing
- Automated Scan

**Functionality**
- Individual Page Auditing
- Quality Assurance Dashboard

**Continuous Monitoring & Compliance - AI Accessibility Tools**
- Regression Detection for Accessibility Issues
- Automated WCAG & ADA Compliance Alignment
- Continuous Accessibility Monitoring

**Functionality**
- Automated Regression Testing
- Customizable Testing Tools
- Filtering 

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text-to-Speech

**Agentic AI - Digital Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Digital Governance**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Content Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integrations & Workflow Enablement - AI Accessibility Tools**
- CMS & Web Platform Integration

**Generative AI**
- AI Text-to-Speech

**Agentic AI - Digital Accessibility Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Digital Accessibility Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Administration**
- API / Integrations
- QA Testing
- Performance and Reliability
- User, Role, and Access Management

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