---
title: Silktide Reviews
meta_title: 'Silktide Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 283 reviews by the users' company size, role or industry
  to find out how Silktide works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 283
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# Silktide Reviews
**Vendor:** Silktide  
**Category:** [Digital Governance Software](https://www.g2.com/categories/digital-governance)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 283
## About Silktide
Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easier for organizations to understand and enhance their entire web presence from one place. Silktide automatically scans your website and highlights issues across a wide range of areas: from broken links and slow-loading pages to inaccessible design elements, outdated content, and poor SEO. It also checks for GDPR compliance, cookie notices, and mobile responsiveness—giving teams a complete picture of what needs fixing, and how to fix it. Used by governments, universities, enterprises, and more, Silktide makes complex web standards easier to manage. Everyone from developers to marketers can see what matters to them via intuitive dashboards, role-specific recommendations, and scheduled reporting. Key features include: \* Accessibility testing based on WCAG standards, with visual guides and easy-to-follow fixes \* Content optimization covering spelling, grammar, readability, and link quality \* SEO and marketing audits for metadata, discoverability, and keyword usage \* Heatmaps and analytics to track how users interact with your pages—from clicks to scroll depth (requires installing a tracking script) \* Performance insights around speed, mobile usability, and UX quality \* Legal and compliance checks, including cookie notices and HTML validity Silktide also offers tools for workflow management, task assignment, and trend tracking, so teams can collaborate and demonstrate improvement over time. Most of the platform runs directly in the browser—setup is minimal, with just a small code snippet to be added to your site if you use our analytics and heatmaps functionality. Whether you run one website or manage hundreds, Silktide helps you understand what’s working, what isn’t, and how to make it better.



## Silktide Pros & Cons
**What users like:**

- Users find Silktide&#39;s **ease of use** exceptional, benefiting from its intuitive interface and comprehensive support resources. (82 reviews)
- Users highly value the **ease of use and effectiveness** of Silktide in improving accessibility on their websites. (60 reviews)
- Users value the **robust accessibility features** of Silktide, facilitating significant improvements in website compliance and ease of use. (52 reviews)
- Users commend Silktide&#39;s **exceptional customer support** , particularly appreciating the guidance from dedicated team members like Chris and Susan. (51 reviews)
- Users praise the **exceptional support** from Silktide&#39;s team, significantly enhancing their experience and accessibility outcomes. (50 reviews)
- Users commend Silktide for its **evolving features** , providing comprehensive insights for accessibility, SEO, and content management efficiency. (47 reviews)
- Problem Solving (37 reviews)
- Intuitive (35 reviews)
- User-Friendly (35 reviews)
- Easy Setup (31 reviews)

**What users dislike:**

- Users find the **complex usability** of Silktide can be daunting, requiring time and additional workflow adjustments. (23 reviews)
- Users note a **limited features** set in Silktide, wishing for more specialized options like an Accessibility-only module. (17 reviews)
- Users express concerns about **missing features** , including inadequate notifications and limited dashboard customization options. (17 reviews)
- Users report a **lack of clarity** in communication and settings, impacting efficiency and overall experience with Silktide. (12 reviews)
- Users find the **difficult navigation** in Silktide can complicate their experience and hinder effective usage. (11 reviews)
- Scanning Limitations (11 reviews)
- Learning Curve (8 reviews)
- Session Management (8 reviews)
- Slow Performance (8 reviews)
- Time-Consuming (8 reviews)

## Silktide Reviews
  ### 1. Effortless Website Audits with Clear, Actionable Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew R. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Silktide?**

Silktide makes something that’s normally a huge headache feel straightforward. The platform breaks down accessibility, content issues, SEO gaps, and website performance into clear, actionable pieces that I can actually prioritize. Instead of staring at a long list of vague problems, I know exactly what needs to be fixed and why it matters. The score system and visual breakdowns make it easy to communicate issues to non-technical teams, which saves me a ton of time and back-and-forth.

**What do you dislike about Silktide?**

The biggest drawback is that some parts of the interface feel a little dense at first. There’s a lot of information packed into the platform, which is great once you know your way around it, but the learning curve can be a little steep. I also think some features could use faster refresh cycles when updates are made to a site. Nothing major, just small things that would make the workflow feel smoother.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps me stay on top of accessibility compliance, technical quality, SEO improvements, and content consistency across a large site. Those are all things that are easy to overlook or let slip through the cracks, especially with multiple people updating content. Having one platform that automatically scans, flags, and explains issues makes it easier to keep our site clean, accessible, and aligned with best practices. It also helps me show leadership exactly where improvements are paying off, which makes conversations around web quality and resources much easier.

  ### 2. Exceptional WCAG Compliance Platform with Outstanding Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Xavier W. | Photographer / Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about Silktide?**

Silktide is a great platform to not only track WCAG compliance but also improve digital content in general. Though we use Silktide primarily to follow our progress towards AA compliance, it's proven a good asset to quickly optimise landing pages.

We've used another WCAG compliance tool (Monsido) and Silktide offers a much better experience. The platform is easy to navigate and makes it also easy to collaborate to solve tasks.

The support Team as always been very responsive and helpful. When our subscription became marginally outstretched by the amount of content we have to analyse, they quickly came up with options to improve our setup and also offered a fair solution to enable a full scan of our website.

**What do you dislike about Silktide?**

A full scan of our website is fairly long (5h) but as we are running it only monthly we don't worry about it too much.

It sometimes, take a few clicks to reach the bottom level of an issue, but again it's not a major issue.

**What problems is Silktide solving and how is that benefiting you?**

Our business was looking for a platform that would enable us to monitor our content’s accessibility in line with WCAG requirements. We had experienced problems with our previous solution, as it generated excessive bot traffic in our analytics tools. Silktide excels at providing a compliance rating across the three levels of content accessibility and more. The platform is thoughtfully designed, offering multiple ways to address each issue, whether through automated or assisted checks, or by manually ignoring issues. This flexibility makes it straightforward to prioritize concerns or override the system when we feel certain issues are not particularly relevant to our main audience. Overall, Silktide is very user-friendly, delivers valuable insights and accurate assessments of content accessibility, and offers the flexibility we need.

  ### 3. Exceptional Experience with Reliable Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda C. | Content Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about Silktide?**

I appreciate how user-friendly it is and how quickly I can make improvements to a webpage. After publishing, I typically review the page right away to ensure accessibility. I also really value the ability to set up policies and scan our large website for typos or unwanted references to specific pages.

**What do you dislike about Silktide?**

One thing I find frustrating is that when I fix an issue, I can't simply check a box to mark it as resolved; instead, I have to retest the entire page. Additionally, I wish there were an option to test a page before it goes live.

**What problems is Silktide solving and how is that benefiting you?**

It is improving website accessibility, especially when it comes to identifying broken links and typos.

  ### 4. Effortless Website Management with Intuitive Interface and Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Silktide?**

Silktide offers an interface that is very easy to use, even for those without technical expertise. Once the platform is configured and elements like internal brand policies are incorporated, tasks such as reviewing accessibility and content quality become much more straightforward. The platform provides checks in plain English, and there are excellent video tutorials that explain both the reasoning and the process behind each check. Silktide is suitable for both marketers and developers, allowing them to monitor issues alongside other tools. Our account manager, Andrew Palmer, is always available to assist with any unusual requests, and the live chat customer support team is impressively fast, helpful, and efficient. I use Silktide daily, and monthly reviews and reports are shared to help maintain the overall health of our website. The seamless integration with Umbraco makes life much easier for editors, enabling them to quickly identify and address issues. Integrated analytics also give non-G4A users a clear overview to help set work priorities. The accessibility checks are comprehensive, covering a wide range of issues. This approach saves the team time and reduces the need for manual audits, which can be expensive, though we still recognize the value of manual checks. The scoring and reporting dashboards make it simple to identify and communicate issues to non-technical users.

**What do you dislike about Silktide?**

Silktide does not notify users by email when they are mentioned regarding issues, which can make it less efficient, as users have to log in regularly just to see if there is any work waiting for them. The initial setup can feel overwhelming, especially when removing checks that aren't relevant, but after this stage, the effort is worthwhile. Occasionally, updates are not communicated as clearly as they should be, which has affected scores. However, once these updates are identified and shared, the issues can be addressed.

**What problems is Silktide solving and how is that benefiting you?**

Maintaining a very large website in good health and ensuring it functions smoothly for our beneficiaries is extremely important to us.

  ### 5. Easy and Effective Tool with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2026

**What do you like best about Silktide?**

I really enjoy using this tool; it's both simple to use and highly effective. Jeppe has been extremely helpful, and the entire staff has been wonderful so far.

**What do you dislike about Silktide?**

I wish there were a simpler way to let the tool know that I have resolved the issue for the time being. The 'ignore' option doesn't seem relevant, as it's unclear whether I'm telling the tool to ignore this problem permanently or just temporarily.

**What problems is Silktide solving and how is that benefiting you?**

Our main issue has been broken links. Additionally, the tool informed us that our site does not have a sitemap, which we were previously unaware of and now realize needs to be addressed.

  ### 6. Making our corporate website more accessible that ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan W. | Digital Communications Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Silktide?**

As someone who's never used Silktide before it's a great product and so easy to use.

The automated checks are a game changer and have helped with the organisation's website which is in a period of transition with many changes happening all at once. Building reports that are sent out weekly has helped our relatively small team keep track of our content whilst being proactive with our changes by briefing in our developers to make implementations that fall outside of our expertise.

Coming from a background where accessibility is scarcely considered online, the tutorials provided by Silktide highlight why it is important. Aside from being able to search for tips on the platform our team has loved the support from our consultant, Clarence Arimado. It's been exemplary and helped us put into practice different techniques to maximise how we use Silktide. He's also humoured our questions and provided ad hoc support when we've been tripped up by the more technical checks completed by Silktide.

**What do you dislike about Silktide?**

If there was a downside it would be the complexity of some features such as policies; however, this is be no means a bad thing.

Silktide have many resources that allow you to unlock the full potential of these modules, allowing you to use Silktide in ways I hadn't previously considered.

**What problems is Silktide solving and how is that benefiting you?**

Accessibility of content and the broader user experience. Our team has to report on accessibility and the work being done in this area as we are aiming for a WCAG AA standard of accessibility.

Further, it's being used to check the content itself, ensuring links, spelling and the correct terminology is used.

  ### 7. Simple to Use with Clear Accessibility Issue Explanations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Silktide?**

The simplicity of it and explanation of accessibility issues

**What do you dislike about Silktide?**

The limit on the number of sites/scans allowed and the inability to set the default WCAG level you want to test for.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps us make sure our sites are in compliance with WCAG standards and helps us identify accessibility issues to fix.

  ### 8. Very good, useful for my SEO activities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolò V. | Web Content Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Silktide?**

I’ve also noticed that Silktide keeps evolving. I really like the newer accessibility and performance insights they’ve added—having SEO, accessibility, and content quality checks all in one place makes it easier to prioritize tasks. The interface feels more intuitive now, and the reporting tools are much clearer and actionable.

**What do you dislike about Silktide?**

One area for improvement could be the overall user experience. While the platform is powerful, some sections feel a bit complex or not as intuitive as they could be. A more streamlined navigation and clearer workflows would make it even easier to use.

**What problems is Silktide solving and how is that benefiting you?**

Tracking

  ### 9. Tools and features are great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Silktide?**

I like the tools and features, especially the AI integration. The solutions are easy to understand and implement. We can scan the whole site, part of a site, or just one page and get the details. I especially like the accessibility features. The customer support is really good as well. Additionally, their training videos are super helpful.

**What do you dislike about Silktide?**

There doesn't seem to be a way to send an email notification automatically to users about tasks assigned to them.

**What problems is Silktide solving and how is that benefiting you?**

Mostly accessibility, but it is helpful with other QA items like broken links, misspellings, etc.

  ### 10. Silktide is a very easy to use software which allows a great way to optimize the City's website.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fairuz K. | Store Host, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Silktide?**

- It gives you a tangible score and breakdown for accessibility, content, user experience, and more, which is super useful for tracking improvements over time.
- The scoring and comparison tools are great when you need to demonstrate issues or justify website upgrades to leadership.
- It picks up broken links, outdated content, and readability issues to help keep the site fresh and professional.
- It's visual, intuitive, and easy to navigate even if you're not super techy.
- Instead of vague feedback, it gives specific steps on how to fix issues (like missing alt text or poor mobile formatting)

**What do you dislike about Silktide?**

- You still have to jump between Silktide and your CMS (like Kentico) to apply fixes, which adds to your workflow.
- Flags for minor issues (like low-priority heading structure or very slightly off colour contrast) can sometimes feel nitpicky or not practical to fix.

**What problems is Silktide solving and how is that benefiting you?**

- Providing a clear, automated audit of your site – highlighting accessibility barriers, broken links, poor mobile performance, SEO issues, and content quality problems.
- Flagging outdated pages, broken links, spelling errors, and hard-to-read content.
- Highlighting the highest-priority fixes first and grouping issues by page.

  ### 11. Great Interface and Report Generation. Lots of Features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Silktide?**

I love the wide array of features that Silktide offers and the really easy-to-use interface. One of the features that is really helpful is the Academy courses. This allows us to require training of our Content Editors, especially accessibility. It measures with built-in quizzes as well as provides reporting as to who has completed the courses. Another feature that is really nice is the real-time desktop and mobile renditions that show issues. AI is a great feature, too, that provides technical solutions to accessibility and other issues. Additionally, we have real-time analytics, CMS integration, and very handy heatmaps. Overall, this program is comprehensive with a dashboard that is user-centric. Their chat feature offers personal support that answers specific questions.

**What do you dislike about Silktide?**

BC it offers so many layers of features, getting to know how to best use Silktide can take a little time. However, there are plenty of resources to help with this.

**What problems is Silktide solving and how is that benefiting you?**

QA, Accessibilty, and analytics are all features we use with Silktide. It is helping to make our website performance much higher and user-experience much better.

  ### 12. Silktide is helpful for finding quick-fix accessibility issues and SEO updates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Silktide?**

Silktide is helpful with finding accessibility issues that are easy to fix.

**What do you dislike about Silktide?**

That is does not allow for a full excel download of 1 type of issue. It shows page by page with a breakout of every issue and its not easy to consolidate and fix 1 thing at a time.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps with finding many types of SEO content issues and helps keep the website compliant with the latest accessibility standards.

  ### 13. A robust service with fantastic customer support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan  W. | Web Development Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Silktide?**

Setting up custom policies. Its such a useful feature to be able to find a word, term, link etc across our whole web service. We have thousands of pages and without a service like Silktide it would be almost impossible to find all occurences of a given term and replace them when needed.

**What do you dislike about Silktide?**

Its sometimes a little bit unclear when a policy has or hasn't run yet. There have been times when I've set something up that hasn't produced results and I'm not sure if there are no results or if the crawl for the policy isn't complete.

**What problems is Silktide solving and how is that benefiting you?**

It is providing us with an easy to use tool that highlights areas in which we can improve accessibility accross our vast web presence. We have a team of dedicated Web Content editors who are very familiar with web accessibility principles and the site is a useful tool for these team members to ensure they stay on track with these principles. But as well as these core content editors, there are members of staff accross our organisation (a University) who edit their own pages and for whom web isn't the key focus of their role and therefore web accessibility principles aren't nescessarily something they are familiar with. Silktide allows us to provide access to these members of staff and through an easy to understand interface and a robust set of tutorials in the Silktide academy, allows these members of staff who have less familiarity with web accessibility to quickly get to grips with ways they can make their content more accessible.

  ### 14. Silktide is an excellent platform to make your website better and easier to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlene K. | Associate Director, Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Silktide?**

I love that Silktide offers a breadth of services to help improve the quality and accessibility of my website. I like how things like Silktide's web analytics are integrated with the rest of the platform to easily see which areas need the most focus. I also love the support team - my Customer Success Manager, Susan is so responsive and fabulous. She really help me to keep on track with our accesibility initiatives!

**What do you dislike about Silktide?**

There are some headaches with user management and some of the detail given in reports. However, Silktide has been incredibly responsive to feedback and has incorporated many of our suggestions, eliminating several "pain" points.

**What problems is Silktide solving and how is that benefiting you?**

Running a very large decentralized website can be a challenge. Silktide helps us to determine the areas we need to focus our quality control and very limited resources on to improve. It also helps us with allowing our decentralized users access to just their specific information.

  ### 15. A++++ for Andy! TY TY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Silktide?**

We have just begun our journey with Silktide. The support received from our Account Manager Andy was above and beyond what we expected. Thank you so much

**What do you dislike about Silktide?**

So far so good. The setup was a little complicated for us. But Andy helped us through.

**What problems is Silktide solving and how is that benefiting you?**

easy to use and interactive accessibility checks/dashboards

  ### 16. Essential tool in our team's design and development toolbox

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Silktide?**

Silktide's platform is an essential tool in our team's design and development toolbox. It complements manual and user testing processes when optimizing websites for accessibility (testing against WCAG criteria). It saves time when conducting sitewide audits (broken links, spell checking, site inventory tools, policy checks, etc.). It also sheds light on opportunities that might otherwise be missed (keyword performance, review of technical SEO checks, etc.).

The platform is easy to use and intuitive for developers, designers, and project managers. The ability to export client-friendly reports demonstrating performance over time is also valuable.

More importantly, the human customer support in sales, training, and technical troubleshooting is responsive and consistent. We've worked with other competitive products that are similar, but Silktide's ability to respond to our organization's needs is what sets Silktide apart.

**What do you dislike about Silktide?**

At the moment, admin tools to manage the Silktide account (i.e., adding/deleting sites, managing page count, user permissions, etc.) are rudimentary, making it challenging to use the same account in an organization with multiple independent offices.

**What problems is Silktide solving and how is that benefiting you?**

Silktide is primarily helping to meet our needs for automated, sitewide testing against WCAG criteria and common quality assurance checks.

  ### 17. Very well-rounded and helpful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carter I. | Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Silktide?**

I love how its gives you a list of things that should be changed on your site. The Checks page is very helpful for quickly cleaning up a site, and makes it super easy to follow along. The short discreptions of why somehing is an issue also helps me learn why we do certain things.

**What do you dislike about Silktide?**

I don't like how sometimes when I'm fixing things silktide tells me to fix, and I upload my changes to the live site, when I retest on  silktide it doesn't usually update right away. Like I'll make a fix but when I retest it will still say that it's an issue.

**What problems is Silktide solving and how is that benefiting you?**

For me personally, I feel like silktide allows me to optimize our websites without making extreme changes. It's a quick and reliable way to feel more confident about your site. Once I get my scores to 100% I feel confident in presenting my website to the public.

  ### 18. Intuitive dashboard and helpful monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather S. | Web and Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Silktide?**

I love the visual representation of data, the intuitiveness of the dashboard, and the extremely helpful automated and guided checks for accessibility. It is so simple to set up and navigate. I maintain many special district websites and needed a solution to simplify the management and reporting on the accessibility compliance of the websites. I am in my dashboard daily, and connecting directly to the Wordpress sites is helpful too. Support is quick and responsive to my questions.

**What do you dislike about Silktide?**

I wish I had better control over the Dashboards I create to share with my clients. There are certain visual widgets I would like to remove and I don't seem to have control over choosing the individual widgets I'd like to display or how to order them. Also, since we aren't required to comply with AAA-level WCAG guidelines, I would like to ignore that entire group of checks in one click, and I haven't figured out a policy to do that yet.

**What problems is Silktide solving and how is that benefiting you?**

It helps me to identify accessibility issues, remediate the website and content, and report to my clients on our WCAG compliance status.

  ### 19. Useful, modern, efficient, quick.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe G. | Senior Front of House; Staff Trainer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2024

**What do you like best about Silktide?**

Silktide helps to translate all issues, including complex ones - into user-friendly language for someone relatively new to web accessibility. I've learned a lot from using it and would recommend it for a business or body looking to invest in accessibility.

**What do you dislike about Silktide?**

It would be good if Silktide had an easier, more direct way of testing PDFs for accessibility. I would credit it more than Acrobat accessibility checker.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps my team track the progress of its content and design accessibility in comparison with that of other teams nationally. It helps give a wider idea of what we're doing well and what we could be doing.

  ### 20. Silktide is wonderful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caitlin G. | Managing Director | Marketing and Customer Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Silktide?**

Silktide is a great platform to manage all your WCAG needs. Andrew Palmer, my CSM, is always quick to respond to emails and jump on calls even though I am located in California, with an 8-hour time difference.

**What do you dislike about Silktide?**

The only downside is that you need someone to manage the changes from Silktide into the website itself. I don't really see a way around that though.

**What problems is Silktide solving and how is that benefiting you?**

WCAG compliance - ensuring we aren't caught off guard when we are out of compliance or hit with a lawsuit

  ### 21. Easy to use but feature rich.

**Rating:** 4.5/5.0 stars

**Reviewed by:** James M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Silktide?**

Silktide is already proving to be extremely easy to set up and use, much more so than the previous QA platform we were using.

It is very easy and efficient and providing details of issues and comprehensive information in how to resolve them. This has made the time it takes to resolve issues much quicker and user friendly than we have experienced in the past.
Customer support and account management cannot be faulted. And the online training resources are really very simple to use but extremely useful and informative. 

Integration was very easy and simple too along with integration with our SSO service too.

**What do you dislike about Silktide?**

It’s not always immediately obvious what the set up issue is, when they’ve been experienced. It sometimes takes a little digging around rather it being presented up front and what is needed to fix it.

**What problems is Silktide solving and how is that benefiting you?**

It is helping us very quickly and easily identify accessibility issues and any other issues that might be impacting on user experience, and overall quality of that experience.

  ### 22. Silktide is great for maintaining website content.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Silktide?**

The creation of policies to help manage tailored problems or implement updates sitewide.

**What do you dislike about Silktide?**

Navigation can be tricky at times as the back button and tabs at the side can be difficult.

**What problems is Silktide solving and how is that benefiting you?**

Helping us abide by WCAG accessibility guidelines.

  ### 23. Great accessibility tool - very complex and full featured

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dennis G. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Silktide?**

I work for a university as a Web Developer, and we got full access to Silktide in 2022, plus training. The software has been an excellent upgrade from our previous tool.  

It allows us to find the problems on our pages (over 250 pages on our school site), like broken links, images with alt text, and other issues. The information is targeted, and Silktide updates as you fix things.

**What do you dislike about Silktide?**

The levels of issues it finds are a bit unclear and sometimes make it difficult to determine what are the most important things to fix. 

I'm sure if I looked more into the help files, I would be able to better understand these distinctions.

**What problems is Silktide solving and how is that benefiting you?**

Silktide helps our school to be more compliant with the different sites the rest of the university maintains. Silktide helps because we are a state university, and state law mandates we follow accessibility guidelines.


## Silktide Discussions
  - [How easy is it to use?](https://www.g2.com/discussions/50419-how-easy-is-it-to-use) - 1 comment, 1 upvote
  - [How can I change Silktide language?](https://www.g2.com/discussions/24005-how-can-i-change-silktide-language) - 1 comment, 1 upvote
  - [What accessibility standards do you cover?](https://www.g2.com/discussions/accessibility-8796188b-e1d6-44c8-9123-ad9fd0a547fa) - 1 comment, 1 upvote
  - [How many webpages can Silktide test?](https://www.g2.com/discussions/website-size) - 1 comment, 1 upvote

- [View Silktide pricing details and edition comparison](https://www.g2.com/products/silktide/reviews?filters%5Bsentiment_snippet%5D=1037637&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A05%3A27+-0500&secure%5Bsession_id%5D=e2e14031-5e82-416f-a6b0-d4396cb6e2b9&secure%5Btoken%5D=0b6f1a5ab0ce9c38cb36c3a0ed39addd3601e9e1a6ff8e6404fc8cc9308513c1&format=llm_user)
## Silktide Integrations
  - [Drupal](https://www.g2.com/products/drupal/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews)

## Silktide Features
**Metrics**
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Retention
- Return
- Conversions
- Funnels

**Content Creation**
- Campaign Management
- SEO Management
- Workflow Management
- Template Management

**Monitoring**
- Digital Media Monitoring
- Compliance Monitoring
- Social Media Monitoring

**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Easy installation
- Reporting

**SEO Auditing & Monitoring**
- SEO Alerting
- SEO Auditing
- Technical SEO
- Engagement Tracking

**Monitoring**
- Compliance Monitoring
- Real-Time Monitoring
- Dynamic Crawling
- Task Management

**Support**
- Recommendations
- Progress Tracking

**Agentic AI - Heatmap Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- Third-Party Integrations

**Agentic AI - SEO Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language
- Social Media Integration
- Google Analytics Integration

**AI-Powered Detection & Analysis - AI Accessibility Tools**
- Dynamic Content Change Detection
- Context-Aware Accessibility Detection
- Computer Vision for UI Interpretation

**Reporting**
- Real-Time Reporting
- Trending
- Segmentation
- Mobile Reporting
- Custom Reports and Dashboards

**Optimization**
- Dashboards & Reporting

**Analysis**
- Conversion Opportunities
- Side-By-Side Analysis
- Mobile Device Analysis
- Data Quantification
- Webpage Element Analysis
- Funnel Analysis
- Sales Trend Analysis

**Tools**
- Audience Insights

**Administration**
- User, Role, and Access Management 
- Policies and Controls
- Security
- Reporting

**SEO Content & Rankings**
- Link Building
- Keyword Research
- SERP Rank Tracking
- Localization
- Customer Activity Tracking
- Click Tracking
- Referral Tracking
- Visitor Tracking
- Mobile Keywords
- Keyword Research Tools
- Keyword Tracking
- ROI Tracking

**Reporting**
- Prioritization
- Site Comparison

**Reporting**
- Page Reports
- Broken Link Checker

**Automated Remediation & Optimization - AI Accessibility Tools**
- Keyboard Navigation Optimization
- AI-Based ARIA Role & Attribute Correction
- Automated Alt Text Generation

**Other**
- User Data
- Load Time Monitoring
- Campaign Tracking
- E-Commerce

**Logistics**
- Internal Communication
- Social Media Integration
- User, Role, and Access Management
- Approval Process Control

**Reporting**
- Heat Maps
- Monitoring
- Data Segmentation
- Real-Time Data
- Customer Segmentation
- Scroll Maps
- Geographic Maps
- Floor Plans & Maps
- Hover Maps

**Metrics**
- Entry and Exit Pages
- Sessions
- Engagement
- Return
- Conversions
- Search Rank

**Standards**
- Brand Design Consistency 
- SEO Standards
- Internationalization
- Web Accessibility

**SEO Reporting**
- Competitor Analysis
- Data Visualization
- Custom Reports
- Real-Time Data
- Trend Analysis
- Scheduled/Automated Reports

**Automation**
- Automated Testing
- Automated Scan

**Functionality**
- Individual Page Auditing
- Quality Assurance Dashboard

**Continuous Monitoring & Compliance - AI Accessibility Tools**
- Regression Detection for Accessibility Issues
- Automated WCAG & ADA Compliance Alignment
- Continuous Accessibility Monitoring

**Additional Functionality**
- Web Traffic Reporting
- Customer Activity Tracking
- AI Copilot
- Activity Tracking
- Image Overlay
- Visitor Tracking
- Engagement Tracking
- Dynamic Content
- Data Visualization
- Drag & Drop
- Real-Time Analytics
- Customer Journey Mapping
- Embeddable Widget
- Conversion Tracking
- Search/Filter
- Generative AI
- Behavior Tracking
- Customizable Reports
- A/B Testing
- Access Controls/Permissions
- Alerts/Escalation
- Hierarchical Mapping
- Radial Mapping
- For Science
- Conversion Rate Optimization
- Screen Activity Recording
- Dashboard
- Surveys & Feedback
- Website Analytics
- Form Analytics
- Templates
- Behavioral Analytics
- Customizable Templates
- API
- Tagging
- For Sales Teams/Organizations
- Reporting & Statistics
- Data Analysis Tools
- Element Analytics
- Mobile Access
- Visual Analytics
- Territorial Mapping
- Embeddable

**Functionality**
- Automated Regression Testing
- Customizable Testing Tools
- Filtering 

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text-to-Speech

**Agentic AI - Digital Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Digital Governance**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Content Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integrations & Workflow Enablement - AI Accessibility Tools**
- CMS & Web Platform Integration

**Additional Functionality**
- Retargeting
- API
- User Management
- Website Analytics
- Broken Link Discovery
- URL Shortener
- Social Media Monitoring
- Custom Domains
- Visual Analytics
- Backlink Management
- Collaboration Tools
- Customizable Branding
- Web Traffic Reporting
- For Marketing and Advertising
- AI Copilot
- Reporting/Analytics
- SEO Management
- Secure Data Storage
- Real-Time Analytics
- Activity Dashboard
- Campaign Management
- Geotargeting
- Link Editing
- URL Customization
- Data Import/Export
- Link Analytics
- Multi-Channel Marketing
- Campaign Scheduling
- Access Controls/Permissions
- WYSIWYG Editor
- Conversion Rate Optimization
- A/B Testing
- Localization Automation
- Multi-Location
- Content Management
- Alerts/Notifications
- Real-Time Notifications
- Dashboard
- Landing Pages/Web Forms
- Link Management
- Customizable Templates
- Real-Time Updates
- Monitoring
- Audit Management
- Workflow Management
- Campaign Analytics
- Reporting & Statistics
- Multi-Campaign
- Email Marketing
- Website Management
- Performance Management
- Backlink Monitoring
- Performance Metrics
- Advertising Management
- Content Personalization
- Issue Management
- Heatmaps
- Problem Area Alerts
- Widgets
- Multivariate Testing
- Behavior Analytics
- Audience Targeting
- Real-Time Reporting
- Customer Segmentation
- Product Recommendations
- Session Recording
- Mobile Friendly Test
- Drag & Drop

**Additional Functionality**
- Alerts/Notifications
- Publish Scheduling
- Email Marketing
- Content Library
- Conversion Tracking
- Generative AI
- AI Copilot
- Social Promotion
- Data Visualization
- Editorial Calendar
- Drag & Drop
- Campaign Analytics
- Campaign Planning
- Multi-Channel Campaigns
- Engagement Tracking
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Categorization/Grouping
- Data Import/Export
- Filtering
- Activity Tracking
- Social Media Monitoring

**Generative AI**
- AI Text-to-Speech

**Agentic AI - Digital Accessibility Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Digital Accessibility Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Administration**
- API / Integrations
- QA Testing
- Performance and Reliability
- User, Role, and Access Management

## Top Silktide Alternatives
  - [Acquia Web Governance](https://www.g2.com/products/acquia-web-governance/reviews) - 4.5/5.0 (152 reviews)
  - [Siteimprove](https://www.g2.com/products/siteimprove/reviews) - 4.6/5.0 (430 reviews)
  - [accessiBe](https://www.g2.com/products/accessibe/reviews) - 4.7/5.0 (1,413 reviews)

