The support is by far the best, lots of help articles and videos, and the support staff a really fast to follow up and help Review collected by and hosted on G2.com.

I really like the software, would love more upgrades to the customization and view of mobile bidding Review collected by and hosted on G2.com.

The things I liked best about SAP was that it expanded our reach to people that did not attend our event, therefore raising more money for our school. Also, I think it made it possible for parents to socialize at our event more since they didn't have to be running back and forth to check on silent auction items. It made check-out so fast and easy, people loved to be able to do it on their phones, and knowing instantly which items you won was awesome. Review collected by and hosted on G2.com.

The only thing that was challenging was that with learning a new system it's a big learning curve, so I think this first year took a lot more time in figuring things out. Next year things will be so much easier, all our contacts are already loaded, past auction info in the system for reference, and we have already learned most of the ins and outs of the system now. With that said the SAP team was really helpful, we all called and emailed questions a lot and they were all so helpful and supportive of our event. Review collected by and hosted on G2.com.

The program was easy to learn and use. Very intuitive! Our members had a really easy time purchasing tickets for an event and looking at auction items. Use at the event made check-in a breeze and quick. teaching the volunteers to use the software was easy and it was great to have a demo database that couldn't get messed up. It was nice to not have to practice on our database. Review collected by and hosted on G2.com.

Once a member purchased a table or ticket there was no way for them to go back in and modify it. There also isn't an app for phones yet which would be nice. There is a way to put a shortcut on your phone which makes it work like an app but no app yet. Review collected by and hosted on G2.com.

Our first time using Silent Auction Pro at our non-profit gala with 500 guests. It went very smooth for our 1st time. We did have a Silent Auction Pro staff member on site to quickly handle non-standard charges. The Kiosk/Proxy bidding makes it easy for those that do not want to use their mobile devices. Review collected by and hosted on G2.com.

Nothing. There are a couple of things I would do different, such as add a new tag in Contacts to differentiate attendees from other contacts but nothing in the software that we disliked. Review collected by and hosted on G2.com.

Ease of use for my users and bidders, my users come back year after year and are used to using this product Review collected by and hosted on G2.com.

Top n bid doesn't have bid for me. I would like it to have this option Review collected by and hosted on G2.com.

Silent Auction Pro offers all the functions we need for our annual event -- ticket sales, silent and live auction management, fund-a-cause management, and even coordination of payment for participation in games like Heads or Tails. The event/customer service representative checks in frequently and is always helpful. The CEO is also accessible and follows up personally, if needed. I can't imagine getting this level of functionality and customer service at a better price. Review collected by and hosted on G2.com.

We had to learn how to manage certain functions - sponsor ticket sales, reconciling potential duplicate entries. However, there were videos and instructions that made learning this easy, and our event representative was easily accessible if we wanted someone to talk us through a process. Review collected by and hosted on G2.com.

Silent Auction Pro is a fantastic solution to facilitate our online and live auctions. We've been customers for six years - the scope of functionality, pricing and pre- and post-auction support is amazing.The ability to run reports that reach back to our original auction is especially useful for helping us reach out annually to our regular donors to make it easier to collect (and track) donations. Review collected by and hosted on G2.com.

Because of the scope of functions, the interface is a bit complicated and somewhat dated. But the online support (including YouTube videos) goes a long way to walk you through it (as does the live customer support). Review collected by and hosted on G2.com.

I like the online/mobile bidding piece of the software. It is easy to enter donation and information, the system helps with the increment suggestions and starting bid suggestions as well. There were things we always use to put off until the last because it was so time consuming to decide a starting bid for each auction item.

I also really like that the software provides the ability to do both tickets and online bidding. Being able to separate out ticket types, offer a variety of choices (food options/t-shirt sizes, etc.) helps us to accurately capture who supported our event. Another really great thing about Silent Auction Pro is the price. After researching many companies Silent Auction Pro was the most reasonable with all of the different things they offered. Also, I feel like they truly care about the success of our event. Their staff is very knowledgeable and interested in making our event the best that it can be. Review collected by and hosted on G2.com.

There is nothing about this software that I dislike. Review collected by and hosted on G2.com.

Silent Auction Pro is effective and user friendly. We like that it is web-based and tailored well to fundraising. We appreciate their prompt response whenever help is needed. The company is easy to work with - by phone or email. We appreciated their email reminders throughout the planning process. Review collected by and hosted on G2.com.

Would love to be able to keep all reports online indefinitely for each event. Review collected by and hosted on G2.com.

Silent Auction Pro is a very user friendly program. Like any program there is a learning curve, but they have the "demo" account making learning a risk free experience. Review collected by and hosted on G2.com.

I do wish that not all user accounts would require an email address. I could have used "dummy" accounts for check in/out personnel. Review collected by and hosted on G2.com.