I like the online/mobile bidding piece of the software. It is easy to enter donation and information, the system helps with the increment suggestions and starting bid suggestions as well. There were things we always use to put off until the last because it was so time consuming to decide a starting bid for each auction item.
I also really like that the software provides the ability to do both tickets and online bidding. Being able to separate out ticket types, offer a variety of choices (food options/t-shirt sizes, etc.) helps us to accurately capture who supported our event. Another really great thing about Silent Auction Pro is the price. After researching many companies Silent Auction Pro was the most reasonable with all of the different things they offered. Also, I feel like they truly care about the success of our event. Their staff is very knowledgeable and interested in making our event the best that it can be.
There is nothing about this software that I dislike.
Definitely take a look at their demos. They make their system very accessible when you're looking at different options, so take advantage of that. Also, talk with one of their staff. They are very knowledgeable and have run different events themselves.
We have seen an increase in the amount of money we bring in from our Silent Auction. It makes the bidding experience so seamless and easy. We don't have to hassle with bidders about whether someone bid the correct increments, etc. We have realized the benefits of our planning committee being able to socialize and enjoy the event and not worry about the Silent Auction. Other benefits include the event attendees overall enjoyment with online bidding and wanting to be a part of the event.