Sikich is responsible for updating and making all of the configuration changes to our Navision Serenic software. We use our in-house techs to install the software for various employees, but when changes to the actual software are needed, we contact Sikich to take care of the task. We also have a maintenance and support contract through Sikich for Serenic BREP and Jet Reports that gives us access to 1 essentails connector, 5 designers, and 5 viewers. Recently, we used their consulting services to connect our accounting system to the bank our organization uses. Review collected by and hosted on G2.com.
The company is always available when we need them. They are very knowledgeable in regards to Navision Serenic and how it works. They are capable of making any changes that we need; like adding services and functions to improve our business processes. They update program codes when needed and assist with ACH file transfers. Review collected by and hosted on G2.com.
Sikich helped our business when we needed a customized report and they gave us the same in a short span. They also helped us solve a complex audit problem that we had. We contacted them and our issue was solved. Review collected by and hosted on G2.com.
What I like best about Sikich is their excellent customer service. They are very friendly and professional to serve their customers. Review collected by and hosted on G2.com.