Edit

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/26/2023

"Efficient request tool for sales teams"

5/5

What do you like best about Siit?

I’ve been using Siit while working in my sales team and it has made creating requests in Slack a very easy and smooth experience.

The key thing for me is how it simplifies things for busy people like us. Review collected by and hosted on G2.com.

What do you dislike about Siit?

So far I haven't had any problem. The workflow works very well Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thanks, we're glad to know that Siit's workflow is working well for you. If you ever have more insights to share or questions in the future, please don't hesitate to reach out. We're here to support you!

AS

Alexis S.

Small-Business (50 or fewer emp.)

3/13/2023

"Siit is essential for managing my HR"

5/5

What do you like best about Siit?

One of the major advantages of Siit is its integration with Slack, which allows us to easily manage requests directly from our communication platform. We can respond to requests more quickly and efficiently, keeping all conversations related to a request in the same place. Review collected by and hosted on G2.com.

What do you dislike about Siit?

It is not yet integrated with Silae, so I have to perform some operations with the accounting firm. Review collected by and hosted on G2.com.

What problems is Siit solving and how is that benefiting you?

I am delighted to share my experience with Siit, the software I use to manage my employees' requests. Since I started using Siit, the request management process has been significantly simplified and optimized. I can easily track requests in real-time and respond to them quickly, which has greatly improved my employees' satisfaction. Moreover, the platform is easy to use, which allowed the whole team to get the hang of it quickly. I highly recommend Siit to any company looking to improve the management of its HR and IT requests. Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thank you for your feedback! We are delighted to learn that Siit is essential for managing your human resources, particularly thanks to its integration with Slack, which simplifies the management of requests.

We understand your desire to integrate Siit with Silae, and we appreciate your feedback on this matter. We continue to work on expanding our integrations to offer an even more comprehensive experience.

PA

Philippe A.

Ingénieur commercial Grands Comptes SFR Business

Mid-Market (51-1000 emp.)

11/5/2023

"Best ticketing application in Teams"

5/5

What do you like best about Siit?

I have been using Siit for few months and i have to say that is the best ticketing experience. Without leaving microsoft teams you can create a ticket to IT teams. Review collected by and hosted on G2.com.

What do you dislike about Siit?

It would be great to integrate it with Microsoft dynamics and have the AI access customer information Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thank you for your review! We're delighted to hear that Siit provides the best ticketing experience within Microsoft Teams, making it easy to create IT tickets without leaving the platform.

Your suggestion to integrate Siit with Microsoft Dynamics and provide AI access to customer information is valuable, and we appreciate your input. We're continually working on enhancing our platform, and your feedback is important to us.

BF

Benjamin F.

Small-Business (50 or fewer emp.)

9/18/2023

"Seamless Slack Integration for IT request"

5/5

What do you like best about Siit?

Siit slack integration brings support requests into Slack channels, simplifying IT process much more than we expected it. The conversational approach improves ticket resolution and real-time notifications keep support efficient. Review collected by and hosted on G2.com.

What do you dislike about Siit?

Siit could provide more analytics and reporting for better insights into support operations. Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thanks! We're thrilled to hear that Siit's Slack integration has simplified your IT support process and improved ticket resolution with a conversational approach.

Your suggestion for more analytics and reporting is valuable, and we appreciate your input. We're continually looking to enhance our platform and provide better insights into support operations.

JM

Jérémy M.

Senior Full Stack Engineer

Small-Business (50 or fewer emp.)

7/4/2023

"This tool is fantastic!"

5/5

What do you like best about Siit?

I have been using Siit for a while now, and I must say, it has been a fantastic experience. What I like best about Siit is how easy it is to create and manage tickets. The user-friendly interface and intuitive design make the whole process seamless. Review collected by and hosted on G2.com.

What do you dislike about Siit?

No dislikes! I had several questions but their team is very supporting Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thank you for your kind words! We're thrilled to know that Siit has provided you with a fantastic experience, particularly in the ease of creating and managing tickets. Your satisfaction is important to us, and we're here to ensure that your experience with Siit continues to be excellent

UI

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

11/10/2023

"Migrated from Halp to Siit"

5/5

What do you like best about Siit?

We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack intégration is so powerful and the AI bot is very cool. I will recommand it to any company who is looking to automate its ticketing system in Slack Review collected by and hosted on G2.com.

What do you dislike about Siit?

Nothing to dislike but would love an intégration with Google Drive Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

6/16/2023

"Efficient Employee Helpdesk on Slack - Empowering internal process"

5/5

What do you like best about Siit?

We love using Siit in Slack! The integration has made it incredibly convenient for our teams to stay on top of employee requests. The integration with Confluence ensures that we have access to up-to-date knowledge base articles, facilitating efficient problem-solving. Review collected by and hosted on G2.com.

What do you dislike about Siit?

so far so good, i love it

I like how ofter the product release are done! A lot of investment iss pushed on innovation! Cannot wait to see the next features! Go siit Review collected by and hosted on G2.com.

What problems is Siit solving and how is that benefiting you?

One of the significant problems Siit solves is the management of employee requests. With Siit integrated into Slack, our teams can effortlessly stay on top of incoming requests, ensuring that no request goes unresolved. The ease of use of Siit within Slack have transformed our employee support system, enabling us to provide efficient assistance. Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thank you for your feedback! Siit is designed to change the way support is provided, and it's wonderful to hear that your team can now work together seamlessly to deliver fast and effective IT solutions. The Slack integration has indeed been a game-changer. If you ever need further assistance or insights to share, please don't hesitate to reach out. We're here to support you!

TK

Tania K.

Co-founder & CEO

Small-Business (50 or fewer emp.)

3/17/2023

"Employee-centric software"

5/5

What do you like best about Siit?

Super easy to set-up, manage and roll-out internally. Removed all the clutter from Slack/email, improved internal communiations and better prioritise urgent HR requests. Review collected by and hosted on G2.com.

What do you dislike about Siit?

So far our experience has been stellar and the feedback from the team is great. Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

Thank you ! We're thrilled to hear that Siit is making a positive impact on your internal communications and HR request prioritization.

JN

Jérémie N.

Small-Business (50 or fewer emp.)

3/31/2023

"Siit has completely changed the way we support our employees"

5/5

What do you like best about Siit?

Our team can now seamlessly work together on support requests, providing fast and effective solutions to IT issues. The Slack integration has been a game-changer, allowing us to deliver an exceptional level of service to our employees. Review collected by and hosted on G2.com.

What do you dislike about Siit?

For the moment and after several weeks of use, everything is ok. Review collected by and hosted on G2.com.

Response from Anthony Tobelaim of Siit

edit

We're thrilled to hear that Siit has transformed the way you support your employees! The ability to collaborate seamlessly on support requests is a crucial aspect of our platform. We're delighted that the Slack integration has been a game-changer for you, enabling exceptional service delivery. If you ever have more to share or questions in the future, please feel free to reach out. We're here to support you!