Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Scam artists trying to steal monthly payments after you cancel"
0/5
What do you like best about Signpost?

I don't, this place is a total scam and I wouldn't recommend. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

Tried canceling their horrible service and they told me that since I didn't give them 30 days notice, I have to wait until the end of the current billing cycle, and then pay for an extra month. That's a complete scam, trying to bill you an extra month after you cancel just to leech out some extra money. Don't deal with these people. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Predatory business type."
0/5
What do you like best about Signpost?

Very poor software design for the price. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

Contacted us cold and stated it was a month to month service, however they require you to keep your service an additional 30 days past the time you cancel it. Review collected by and hosted on G2.com.

MN
Masa N.
Small-Business (50 or fewer emp.)
"Set it and forget it marketing!"
5/5
What do you like best about Signpost?

Signpost makes it easy to do all the marketing you wish you had time for. It’s an intuitive way of marketing that if done manually would take hours a week. With Signpost, you set it up once and it just works on its own and you can see the roi. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

Nothing. I’m a small business owner so I’ll always complain about price haha. But it’s reasonable for what it is. Review collected by and hosted on G2.com.

Response from Molly Queen of Signpost

Thank you so much for your review, Masa! It's so great to hear we're able to help you save some time.

Athenia R.
AR
Athenia R.
Executive Director (Self employed)
Small-Business (50 or fewer emp.)
"Great back-office support for small business owners!"
4/5
What do you like best about Signpost?

Signpost is an amazing system. I will be the first to tell you that I am a one woman show for internal back of office planning. I am grateful for Signpost for keeping the engagement up with my customers. Just when I think, I need to send something out I get a notification that Signpost did it already. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

I am not going to lie, the price is pretty high. I wish it was a little lower. I am trying to hold on. Review collected by and hosted on G2.com.

Response from Elisabeth Newell of Signpost

Hi Athenia, we appreciate your review!

Kendrick "Dj5Starr" T.
KT
Kendrick "Dj5Starr" T.
Founder
Small-Business (50 or fewer emp.)
"Best for Driving Organic reviews from your network."
4.5/5
What do you like best about Signpost?

Usually when I have an issue, it is communicated and resolved. I love the autopilot ask for reviews from my network. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

That it only connects to facebook and not linkedin, instagram and twitter.

Also only one graphic in the email blast. and the fact the email blast comes up under promotions instead the primary. Review collected by and hosted on G2.com.

Urszula L.
UL
Urszula L.
President
Small-Business (50 or fewer emp.)
"I'm with signpost few years and I'm very happy!"
5/5
What do you like best about Signpost?

Customer service is great, always I can count on help. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

Signposts and the people working there are great. Review collected by and hosted on G2.com.

Response from Molly Queen of Signpost

Thank you so much for taking the time to write us a review, Urszula!

BG
Brenda G.
Office Manager/Owner
Small-Business (50 or fewer emp.)
"Easy to work with and produce many good reviews"
5/5
What do you like best about Signpost?

The main reason we signed up was to get reviews. Signpost has been extremely effective at getting us tons of positive reviews. Review collected by and hosted on G2.com.

What do you dislike about Signpost?

Customers getting ongoing requests after they have already given a review. Review collected by and hosted on G2.com.

Response from Molly Queen of Signpost

Brenda, thank you so much for your 5-star review! We love to an online presence success story!

We do have a few options when it comes to limiting specific campaign sending. Please feel free to use the support chat bubble in your Merchant Center, or give our Support Team a call so they can walk you through those making those changes.

John W.
JW
John W.
Small-Business (50 or fewer emp.)
"Helps a lot with reviews"
5/5
What do you like best about Signpost?

Automated review and feedback system helps me focus on my business Review collected by and hosted on G2.com.

What do you dislike about Signpost?

No mobile app but using the website on a phone works well Review collected by and hosted on G2.com.

AW
Amy W.
Small-Business (50 or fewer emp.)
"So many great reviews!"
5/5
What do you like best about Signpost?

I was having a really hard time asking for and following up with my clients about leaving reviews. Signpost makes it so easy! Review collected by and hosted on G2.com.

What do you dislike about Signpost?

The email platform could be a little extensive. Review collected by and hosted on G2.com.

Response from Elisabeth Newell of Signpost

Hi Amy, we appreciate your review and are so happy to hear of your success with the software!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Best Service"
4.5/5
What do you like best about Signpost?

It is super easy to setup. You don't need to be a techie to use signpost. The whole process is so simple and it has helped us gain a lot of reviews. It works as advertised Review collected by and hosted on G2.com.

What do you dislike about Signpost?

The campaign section can be improved. It would super helpful if they are able to integrate with Salesforce. Review collected by and hosted on G2.com.

Response from Elisabeth Newell of Signpost

Thank you for your review!