With the new Integration HUB in SIGNL4 we can address eassily alerts from our ticket system over one connector to several SIGNL4 teams. This said, It is certainly not overpacked with features and complicated menus and settings, but instead allows you to easily configure what you want and need. Furthermore, the offered integrations make it easy to include whatever-product-you-might-have and the available workflows allow for easy routing to the required teams. Review collected by and hosted on G2.com.

Can't say anything yet, for this we need to gain further experience Review collected by and hosted on G2.com.

SIGNL4 wa most helpful during our attempts to better enhance communication between our members on site and members on the field. It also made it easier for us in terms funding as our members all had cellular devices and therefor since SIGNL4's software is free, also didn't put us in any financial burden and easily integrated within our team. Review collected by and hosted on G2.com.

Although a great app, SIGNL4 could be greatly improved if an easier interface was provided for users as well as easier ways for Administrators to manage their teams. A business version of the app, or some sort of benefits for businesses would be very helpful as well going forward. Review collected by and hosted on G2.com.

We have a team of in-house claim response agents. Signl4 allows us to schedule users to be on-call, and can alert via the app, text, and phone call. We can build out the on-call schedule ahead of time so the change in shift is seamless. Review collected by and hosted on G2.com.

We love that when a user is on-call, they do not miss alerts due to the various methods of contact. The only issue we have noticed is that we set triggers via an email message, and emails with very large attachments don't seem to go through. Review collected by and hosted on G2.com.

It is a very nice cloud based tool with a lot of functions. Every alert can have it´s own category for a better overview. Excellent calender function. But the best is the easy to use App. Review collected by and hosted on G2.com.

It would be nice if you have an option for deploying the same rules to all teams at once. Review collected by and hosted on G2.com.

One good feature is that they support alerting on the absence of a signal - for example if a heartbeat signal has not been received within a certain amount of time that can be a source of alert Review collected by and hosted on G2.com.

The major failing of the product from my perspective was the completely inadequate implementation of alarm sounding on the Android app - this is very unreliable due to their inability to program this beyond simply initiating playing a sound - any other sound - no matter how small - cancels the sound - their explanation "The interruption of the push sound is due to Android regulations and cannot be affected by us" indicates inadequate Android developer competence - also repeating alerts do not reference the priority of the original alert - their explanation "The repeating sound comes from the standard settings for Alerting. Which you can set on a user basis" indicates a lack of understanding of customer requirements. Review collected by and hosted on G2.com.

Alerting that is audible regardless if you have your phone on silent. You never have to worry about you or your techs missing a MISSION CRITICAL alert.

The ability to integrate with ticketing systems such as CW Manage is excellent to have correspondence within the SIGNL4 system time stamping correspondence and response times to issues is great. Review collected by and hosted on G2.com.

I didn't find anything to dislike. It was simple to set up, invite additional team members and explaining and demonstrating to Management the value is quite easy to do. Review collected by and hosted on G2.com.

It is very easy to use. It has exactly the features that I needed:

* Escalation through a silent mobilephone (via disaster message on iPhone)

* Email inbox/address for escalation messages (e.g. via PRTG) Review collected by and hosted on G2.com.

* Longer escalation emails (e.g. from Cloudflare) are difficult to handle. You need to scroll endlessly to click "Close". It would be better to shorten those emails (e.g. with an unfold mechanismn) Review collected by and hosted on G2.com.

Easy to use and its quick to setup.

It is realy fast at sending SMS Review collected by and hosted on G2.com.

You dont have more settings to customize the Duty & Shift Scheduling Review collected by and hosted on G2.com.

The service has been excellent. There have been no outages since we started using the service over a year ago. The support has been fantastic with immediate response to all technical and procedural queries. There is a significant amount of info on their online knowledge base about the product, and the user interface is intuitive and easy to use. Review collected by and hosted on G2.com.

The administrative website/GUI can be a little slow to reload occasionally. Review collected by and hosted on G2.com.

Fairly easy navigation. And you can see who is active with you on the team Review collected by and hosted on G2.com.

Has a learning curve. But is not bad once you get used to it Review collected by and hosted on G2.com.