The chargeback guarantee was what I liked most. In addition to offering great prices, we can process orders with complete confidence. Signifyd covers the cost, ensuring everything goes smoothly. Their AI technology is incredible because we process orders quickly and the customer experience has improved dramatically, which I loved. Review collected by and hosted on G2.com.

I dont like the initial customization, the setup is easy to use and time consuming and needs improvement in some aspects. Review collected by and hosted on G2.com.

Easy implementation and learning curves for administration personnel to operate and using the fraud scanner tools. We use it to protect our Shopify ecommerce website, the result is very impressive, we seen a huge fraud attempt is denied by the fraud detection system before they even try to make any product purchase. Review collected by and hosted on G2.com.

Repetitive fraud account creation issues is significantly reduce, the experience is much better than our previous year data. Review collected by and hosted on G2.com.

What I liked most is that, as the cliente experience improves payment. And that more neighboring the false positive and most legitimate customers finish their purchase without friction in addition to protecting the ROI of investmnet return from our campaigns. Review collected by and hosted on G2.com.

Sometimes, it is difficult for our support team to give a clear answer when a real customer is rejected. Review collected by and hosted on G2.com.

I like the capabilities it offers, especially in streamlining the decision-making process, and I like that the contract record is transferred to them, which saves us a lot of time and optimizes the customer experience. Review collected by and hosted on G2.com.

It would be nice if Signifyd added more customization options. Review collected by and hosted on G2.com.

The work flow, and the company inclusive culture. Review collected by and hosted on G2.com.

That a order can be decline but then the resume it again. Review collected by and hosted on G2.com.

Automated the fraud detection process and block high-suspicious payment details from continuing using the payment page. Alert admin to approve or block medium score fraud detection activity. Review collected by and hosted on G2.com.

More subscription package or plan that suitable for medium business. It will help us to continue with their service but with reasonable price. Review collected by and hosted on G2.com.

We enjoy Signyfyd’s automatic fraud alert system which identifies suspicious orders before we go ahead to process them. Connecting Signifyd with our platform enables us to track transactions in real time as other part of our process. What I most appreciate is that, it directly integrates with our payment processors and gives us comprehensive reports to enable us to act efficiently. Signifyd has automated our process by reducing much of the manual fraud assessment time. Review collected by and hosted on G2.com.

Signifyd is fantastic at identifying fraudulent activity but suffering from too many occurrences of “false positives”. At times, nevertheless, valid directives are erroneously marked, and additional steps are required, leading to delays. In this scenario, it can be annoying, especially when our sales are on the rise, and we must move promptly. Notably, there are occasional hiccups on integrating Signifyd with our older systems meaning that there is a little lag in order handling. Review collected by and hosted on G2.com.

Signifyd’s help with payment disputes is very valuable to us. When customers claim they didn't receive their items, Signifyd resolves the issue, relieving us of the need to gather proof. As a result of this support, our staff feel less stressed. Review collected by and hosted on G2.com.

I'm worried about Signifyd because it sometimes rejects real orders. Repeat customers can get flagged as suspicious, and we must check to ensure they aren't blocked. Being slow to react can harm our sales. Review collected by and hosted on G2.com.

The first thing I liked was it accuracy since its implementation. I also noticed a considerable reduction in chargebacks. I also like that it analyzes each request almost instantly and gives us a clear answer; accept, reject, or review. It also offers a guarantee for certain requests, which gives us great peace of mind. Review collected by and hosted on G2.com.

The only negative thing has been that in some cases the automatic rejections seem to be too strict with new customers. Review collected by and hosted on G2.com.

What I like most is how smart it is at spotting real customers. It doesn't block good orders and helps keep every transaction safe. Because of that, I have seen more successful sales and fewer problems. Review collected by and hosted on G2.com.

The only tough part is getting used to how it works. The desktop and mobile versions look a bit different, which can be confusing at first. But once you get used to it, the mobile app is quite easy to use. Review collected by and hosted on G2.com.