We used to do much of the fraud investigation ourselves - Signifyd has cut down tremendously on the amount of time that we were using. And their guarantee makes the verification stress free Review collected by and hosted on G2.com.
Nothing yet that I dislike. Sometime the verification takes a little longer than I would like but it is manageable. Review collected by and hosted on G2.com.
297 out of 298 Total Reviews for Signifyd
Overall Review Sentiment for Signifyd
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Modern features and tools to help online business to put a stop to fraud order activity and protecting legitimate customer from problem that fraudster can implicate to ecommerce purchasing system. Simple dashboard design for admin to switch between tools or using several tools at the same time help to make maintainance work effective. Payment verification for all payment method, especially for credit and debit card, which constantly abused by fraudster using stolen card has helped to reduce the issues and only legitimate card is now able to proceed to the payment confirmation pipeline. Review collected by and hosted on G2.com.
Need a more intuitive incident report details about fraud activity and declined payment, so we can block the same characteristic activity permenantly. Review collected by and hosted on G2.com.
Simple integration with Shopify ecommerce store with least interruption during customer payment is what make Signifyd valuable for online store. Intelligence reporting that collect and analyze fraud sources, suspicious customer payment activity, and common characteristic of fraudster. Strightforward tools and features to use and only need some training before able to use all its advance tools to protect ecommerce operation. Review collected by and hosted on G2.com.
Worked well and not inflicting any major problem after the implementation. No dislike about anything. Review collected by and hosted on G2.com.
Signifyd has been a game-changer for the e-commerce side of our business this year. They’ve improved approval rates, reduced false positives, and fine-tuned their models for better handling of gift card purchases.
The transaction overview they provide is detailed and gives me a clear picture of who attempted a transaction and where it came from.
The quarterly reviews from Signifyd’s account managers are always insightful, helping us understand how each quarter went from a fraud perspective. Review collected by and hosted on G2.com.
I use their Power Search feature daily, and it’s been a huge asset. However, I’d love for the grid view to be more customizable, as there are some columns I don’t use, and they just take up valuable screen space. Review collected by and hosted on G2.com.
Signifyd genuinely cares about their relationship with their clients and wants to grow and evolve with their needs. Product development is non stop and the user expierence is always improving. Signifyd considers every bit of feedback from their customers and try to impliment relevant items. They keep up with current fraud trends and anticpate future trends and product needs. Review collected by and hosted on G2.com.
Some aspects of the products can be centered around certain merchants and not quite fit our needs, or we cannot customize parts. More visability into the decision would be useful. Review collected by and hosted on G2.com.
Its great because it does exactly what it says it will do. Its easy to implement, reliable and I was able to integrate it easily. Plus, I like being able to see all the orders in one dashboard and keep everything in order and fraud controlled. Review collected by and hosted on G2.com.
There is nothing to say here because everything is going very well. Review collected by and hosted on G2.com.
So far I have liked Signifyd because it offers clear functions for peace of mind and keeps us protected from fraudulent orders. It also saves time and simplifies the process, which reduces risk and is excellent for this. Review collected by and hosted on G2.com.
Customer services is not very good to say the least. Review collected by and hosted on G2.com.
Easy to operate with simplified dashboard design and theme to navigate between tools and features. Modern solutions in detecting fraud transaction by utilizing advance transaction scoring and risk assessement algorithm calculation. All this implemented technology make it easy for our ecommerce store to validating purchase and stop fraud long before it take place. Review collected by and hosted on G2.com.
Some areas of improvement with device tracking tools to permanently block device ID or to put on temporary ban. Review collected by and hosted on G2.com.
Signifyd gives a fraud score which can be used to help determine whether an order is fraud or legitimate. The score can be used to weed out fraudsters who are testing stolen cards or attempting to steal our products. The score tells us if an order is legitimate or if it's fraud, the score is rarely a "maybe". Review collected by and hosted on G2.com.
Customer support can be difficult to reach. Review collected by and hosted on G2.com.
I Love Signifyd!
I have increased my orders SIGNIFICANTLY on our website.
Before our fraud filters ruled out MANY orders, and we lost the order
Many time before the customers would try to get an order in 5 or 6 times before finally finding out that an address was abbreviated, or city was mispelled before finally getting and order to go through
Or they would abandon the cart altogether.
I now have zero fraud.
Before we had to check each order, and make a personal decision if its was fraud or not. Now its automatic and guaranteed.
We have caught ALL the scammers who tried to take advantage of us.
I have had to make only one claim in a year of use! And they paid it out immediately
I highly recommend this, Review collected by and hosted on G2.com.
A little pricey for the smaller businesses that are not doing as much credit card business each month - there is a minimum payment per month, or percentage of sales, whatever is greater
Took a little bit of work with our developers to get everything set up initially, but once its done, its done, and works flawlessly. Review collected by and hosted on G2.com.
I like this solution because it is very complete and ensures sales security by protecting online transactions. I also like the chargeback protection and, in general, it works well and offers great security, which is what we were looking for. Review collected by and hosted on G2.com.
Frankly, I dont have any problems. I like everything and it even works well. Review collected by and hosted on G2.com.