Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy Expense Management with small improvements required"
4/5
What do you like best about Webexpenses?

I use Webexpenses for workplace expenses, and I appreciate its ease of use. It's really easy to reclaim expenses at work and approve expenses for my team. I like how easy it is to see what my colleagues would like approving. The initial setup of Webexpenses was also quite easy. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I find the receipt upload a bit clunky and repetitive if I want to use one receipt for multiple items. When uploading for a claim, it would be useful to have a 'save receipt' function so I can use it for subsequent claims. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy Petrol Expense Claims, but a Frustrating Save/Add Receipt Bug"
3.5/5
What do you like best about Webexpenses?

It makes it easy to file for my petrol expenses as I drive as a large part of my job. It is easy to use and I didn't have to do any training in order to use it. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

There is a bug at the moment where the 'add receipt' and 'save' buttons are void and after spending 5-10 minutes entering all the addresses for a claim, these buttons do not work and you have to refresh the page, hence losing your claim. This wastes time and is very frustrating. Review collected by and hosted on G2.com.

Josiah M.
JM
Josiah M.
Software Engineer
Enterprise (> 1000 emp.)
"Clear Expense Statuses and Fast Payments, Thanks to Integrations"
3.5/5
What do you like best about Webexpenses?

As a user I appreciate how the UI gives me clear statuses for each expense. I also appreciate the integrations that allow it to help finance pay me in a expedited manner - I have placed many expenses that have moved to payment very quickly. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I dislike how the UI feels a bit dated, and all the padding and layout feels a bit uneven and off. I also struggle with the multiple panes inside a claim. There's the sidebar component, and the preview component. The preview component at points opens into two horizontal panes too. Loading each of these requires a loader.

From inside a receipt on a claim it also isn't easy to open and view the receipt full screen. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
Payment Consultant
Mid-Market (51-1000 emp.)
"Effortless Expense Management, Needs UX Refresh"
4.5/5
What do you like best about Webexpenses?

I really like Webexpenses because it makes life so much easier for claiming expenses. I use it to submit fuel, accommodation, and food expenses, and I find the interface, ease of use, and simplicity of the software to be particularly appealing. These features are straightforward and make handling expenses a lot more manageable. Additionally, the initial setup of Webexpenses was very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

The UX view could be improved, it is still quite old fashioned. I think it needs a refresh in appearance and a more slick, easier feel. Review collected by and hosted on G2.com.

Ryan P.
RP
Ryan P.
Finance apprentice
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use Across Sites, Flexible Expense Account Setup"
5/5
What do you like best about Webexpenses?

It’s easy to use for groups across different sites. Creating expense accounts is straightforward, and it’s also easy to modify to fit our company’s needs. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

The approval process, would be better if you could check invoice and details (VAT) all at once & be able to modify instead of going in an out of receipts to modify, very time consuming when we go through a hundred expenses a week to approve. Review collected by and hosted on G2.com.

Shemim D.
SD
Shemim D.
Assistant Mechanical Engineer
Enterprise (> 1000 emp.)
"Effortless Expense Management with Real-Time Updates"
5/5
What do you like best about Webexpenses?

I like how Webexpenses makes the whole process of submitting bills to getting reimbursed straightforward and easy. The interactive dashboard is a standout feature for me, providing live updates about the status of my claims. I also appreciate that all the bills submitted are stored in the app itself, which is convenient if I need to cross-check. The initial setup was extremely easy, thanks to our dedicated IT team and the in-app tour, which made setting up the account a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

The only negative aspect I can think of is that there should be a dark theme option. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Efficient, Straightforward Expense Management"
4.5/5
What do you like best about Webexpenses?

I love how simple and straightforward Webexpenses is. Once I'm set up, the process is very straightforward. It creates a platform where I can organize all my expenses throughout the month into one package and send it off in one organized form. It keeps a clear log so I can reference back to any point, which I find very useful. The software works well not only in the field but also with back-office tasks. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I think it's quite challenging for some of my field staff who are working off the phone just because they need to have two devices for it. If people could use just one device where you can log in instead of needing a second, it would make it more efficient. Review collected by and hosted on G2.com.

Charity W.
CW
Charity W.
Employment Services Manager
Enterprise (> 1000 emp.)
"The Only Mileage Tracking Solution We Need—Works on Computer and Phone"
5/5
What do you like best about Webexpenses?

I like that i can have it on my computer and my cell phone for business mileage tracking, Ive enjoyed the update to save additional familiar or consistent addresses Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Nothing, Ive found that Web expenses is the only possible solution to track the mileage for my company Review collected by and hosted on G2.com.

Paul D.
PD
Paul D.
Manager, Customer Success
Small-Business (50 or fewer emp.)
"Convenient Receipt Management but Clunky Mobile Experience"
3/5
What do you like best about Webexpenses?

I appreciate how easy it is to upload receipts and track spending with Webexpenses. I particularly like how you can export straight into the app from your gallery, which saves time from having to manually upload by browsing my files. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I find the mobile app very slow and clunky, and I think the UX isn't the best either. Review collected by and hosted on G2.com.

Response from Michaela Doyle of Webexpenses

Hi there, thank you for taking the time to leave a review. We appreciate your feedback.

The claim header acts as a folder so you only need to create one per week/monthly and then add your claim items to it. This can be completed via the receipt. When you view a receipt, the claim form is attached and if the receipt was scanned when it was uploaded to your My Receipts, the date and the amount should auto populate. You can then just add the spend category and a description. Once saved, you can then choose to add the new item to an existing claim header or create a new claim.

When you have additional fields such as the Cost Centre, if this is always going to be the same, you can set it to default. Check out the article below to find out how.

https://support.webexpenses.com/article/My-Default-Settings

When a claim is rejected, the notes can be seen by hovering the mouse over the yellow note under the claim, in the claims list. Alternatively, open the claim and you can then view the notes in the header.

The quickest way to upload your receipts is to snap a picture using the mobile app, as long as your internet connection is good, it will upload to your My Receipts immediately.

Please check out our Customer Hub at https://hub.webexpenses.com/ for lots more useful hints and tips.

Best wishes

The Webexpenses Team

Mike R.
MR
Mike R.
Regional Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Mileage Claims with a User-Friendly UI"
5/5
What do you like best about Webexpenses?

I appreciate how Webexpenses helps by totaling up mileage automatically, so I don't have to do it manually. I like its user interface, especially because it's so simple to use. This simplicity means it doesn't take long for me to use Webexpenses. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Nothing - Really well designed system, easy to use, app is useful as well.

Always responds well. Review collected by and hosted on G2.com.