Michael H.
MH
Michael H.
Mid-Market (51-1000 emp.)
"Effortless Mileage Tracking with Webexpenses"
5/5
What do you like best about Webexpenses?

I like that I can access Webexpenses in multiple locations, and the overall interface is very easy to use. It solves payment to my company and my fuel expenses, making everything quite easy. Having a system that is quick and simple to use is important for me because I have a busy job and life, and it means it's not a chore to access and complete my expenses weekly. The initial setup was very easy, and we have hundreds of work-based learning practitioners using it with no issues. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

There can be quite a lot of choice in terms of some of the drop down options, but I'm not too sure if that is Webexpenses' fault or the college over programming. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fast, Easy Expense Submissions with Seamless Webexpenses Integrations"
5/5
What do you like best about Webexpenses?

I use Webexpenses frequently because I need to submit my receipts for work. The interface is good, and the integrations with the company I work the software is awesome. Performance is fast, and when it comes to Pricing/ROI, I get back the amount I submit with no cuts(pricing matches the value). Also, during the initial stage, the AI helped a lot, and onboarding was easy since my company is integrated with Webexpenses. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Nothing needs to be changed. The current interface is awesome and works great. Review collected by and hosted on G2.com.

Response from Jasmine Ricketts of Webexpenses

Hi, thank you so much for the fantastic and detailed review!

We're really pleased to hear that the interface, integrations, and performance are all working so well for you, and that onboarding was smooth.

Thanks again for taking the time to share such thorough feedback.

Best wishes,

Jasmine

Verified User in Environmental Services
UE
Verified User in Environmental Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple and Efficient Expense Management"
3.5/5
What do you like best about Webexpenses?

Employees can submit expenses quickly by photographing receipts with the mobile app, reducing manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

No platform is perfect, and some users mention that there can be a learning curve when configuring advanced features or custom workflows. However, that's common with software designed for organizations with varied requirements, and it's something that can be improved through ongoing product development and user feedback. Overall, I see it as an opportunity rather than a major drawback. Review collected by and hosted on G2.com.

Joe W.
JW
Joe W.
Head of Product Delivery
"Frustrating UI with Time-Consuming Processes"
0.5/5
What do you like best about Webexpenses?

I quite like how Webexpenses tries to map the receipts to the card expenses and does a fair amount of prefill work. It just reduces the amount of toil that I need to do in order to attach a receipt to a credit card line item. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I find it should have an MCP server as this process should no longer be manual. It has a very slow UI. The automated features are incomplete, which means a significant number of manual steps are required. Some of these steps are insanely time-consuming. The UX is unintuitive and it just takes far too long to submit a monthly claim for my company credit card. It takes hours, which is far too long and puts me into a net detractor position. Review collected by and hosted on G2.com.

Catherine D.
CD
Catherine D.
Enterprise (> 1000 emp.)
"Effortless Mileage Logging with Integrated Maps"
4.5/5
What do you like best about Webexpenses?

I use Webexpenses to log my mileage claim for work. I like how the integrated map makes it very easy to work out mileage and automatically carries the information through to the form. It's quick and saves me the hassle of opening another web page to calculate mileage. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

It would be very helpful to be able to place a 'pin' on the map for working out mileage to a place as sometimes the post code is not accurate. Similarly, it would be useful to be able to set a place of work and home as this is where we work out our expenses to and from. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Effortless Expense Management with Minor Tweaks Needed"
4.5/5
What do you like best about Webexpenses?

I use Webexpenses for my work-related expenses, and I find it super easy to use. I can quickly get things approved from my manager, and it's so intuitive. Uploading receipts is very easy, and they go directly to the approver, which is good. You just drag and drop the receipt, and it sometimes automatically picks up the amount. The initial setup of Webexpenses was super easy. If I needed a hand I find it easy to seek for help as well. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Sometimes I don’t find the categories as intuitive as they could be. For example, phone charges are very easy to locate under one of the options, but with staff meals it’s not always clear which category they fall under or where to find them. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Receipt Auto-Reading and Mileage Tracking That Streamline Expense Reviews"
4/5
What do you like best about Webexpenses?

I like the automatic reading of receipts. I also like the mileage tracking, especially being able to simply click “return trip.” I appreciate the ability to post into our accounting system as well, although I’m not sure how much of that is driven by our internal IT. Hover over receipts pulling receipts up without navigating to a new page. This helps with review. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Sometimes the app can feel a bit clunky. When entering postcodes on the mileage map on my phone, it would be really useful to be able to drag the start/end point to get it closer into the right position. Sometimes it also misreads receipts, for example showing £120 because it has picked up the receipt number, when the receipt total was only £5. It’s also not smart enough to apply VAT correctly depending on whether a receipt is from the UK or abroad. Foreign receipts should always be VAT 0, as we can’t claim the VAT. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Easy Receipt Uploads, Fast Performance, and Solid Integrations"
4.5/5
What do you like best about Webexpenses?

It's easy to use, easy to add receipts, theres no software bloat with confusing buttons and menus. It also performs pretty well, downloads and uploads are all pretty quick, sometmies the UI can be glitchy or feel old though like it feels like its from the 2000s. Price wise its okay too. Integrations are good as well. Onboarding for me was simple, i got an emaiI, i created a password and then logged in. I haven't needed support thus far so am unable to comment on that. Lastly, in terms of AI intelligence - again, i haven't used these features so am unable to comment. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

I think the UI feels pretty old and doesnt seem very polished. Also, the receipt management is slightly confusing like dragging them across even though ive uploaded them. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Solid Expense Tool, but Business Central Integration Still Needs Work"
3.5/5
What do you like best about Webexpenses?

The mobile app is at a level that meets most of the requirements as a user. Is definitely superior to the desktop version even if it is missing some of its full functionality. I do hope for better OCR capabilities in the future and from a couple of discussions with our account manager these improvement are in the pipeline as they're looking to integrate AI capabilities into receipt and invoice review. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

Our integration with Microsoft Business Central isn't currently at a level that work for us. We are working with WBX to concatenate fields and possible transfer invoice/receipt copies over to BC but whether or not this does eventuate is up in the air and will determine my final assessment. It as an internal system performs well even if there are a few personal refinements I'd make like more customizable reports with a wider array of filters. The were bugs to start but Oly has been a great help in solving many of these technical issues but there's two that he's unable to fix due to the platforms general GST validation requirements so isn't a possibility to have fixed which is disappointing as it does affect the user and approvers experience quite a bit. Review collected by and hosted on G2.com.

Bob T.
BT
Bob T.
Enterprise (> 1000 emp.)
"Efficient Expense Management and Quick Setup"
5/5
What do you like best about Webexpenses?

I like the speed at which I can get scanned images of receipts straight onto my credit card return with Webexpenses. Everything's laid out quickly, and I can see all the VAT and the limits on what I'm allowed to spend money on, making the whole process faster with more boundaries. It's really easy to keep track of the overall costs and the splitting out of VAT. The app includes company-specific spending limits, and it's great that the app will question if I've spent too much money. The initial setup was very fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Webexpenses?

nothing Review collected by and hosted on G2.com.

Response from Jasmine Ricketts of Webexpenses

Hi, thank you so much for such a detailed and positive review!

We're really pleased to hear that scanning receipts straight onto your credit card return is saving you time, and that the VAT tracking and company-specific spending limits are giving you the clarity and boundaries you need. It's also great to know the initial setup was quick and easy, and that Webexpenses is helping enforce spending limits and flag overspending along the way.

Thanks again for taking the time to share such thorough feedback – it really means a lot!

Best wishes,

Jasmine