
The OCR reciept feature, that allows quick on the move reciept upload. This allows photos to be taken very quickly that upload and automatically fill certain fields in an expense claim. This has allowed me to go paperless on expenses, which working from home is a neccesary feature.
Being able to email reciepts directly to the app, which are then added to your account, makes the new trend in paperless reciepts, easy to make the most of.
The multiple platform apps and bowsres makes it easy to use whereever I am, what ever equipment I am using.
The graphical interface is pleaseing, and the original download & install of the software is easy to perform.
The customer support we have on the system is great, and though I have not used it alot, the times I have it has been pleasent, efficient, quick and helpful. Review collected by and hosted on G2.com.
The in-ability to process all file types when enailing a reciept directly to your account. Some of the wording on the app is also initially confusing, but easy when you know what it means. Review collected by and hosted on G2.com.
Automatic distance calculator using eircodes made it far more efficient and quicker to input the travel expenses. The fact that the current status of the claim is live and easy visible keeps claimants up to date and prevents multiple progress queries. The website also highlights if there are any discrepancies or issues with any of the claims allowing them to be resolved easily. Review collected by and hosted on G2.com.
The user interface took some getting used to, as with any new website or software programme it took some time to figure out how to navigate the website. The manuals and videos did help in learning to use the website but they did take some time to watch and filter through. Review collected by and hosted on G2.com.
I travel a lot for work and rack up huge piles of receipts. Webexpenses allows me to take photos of the receipts instantly so I do not have to worry about holding onto them or losing them. The app is great and I can file receipts and add the detail for the claim later. I also love how quick it is, I can submit a claim and be paid a few days later. I also like the mileage calculator as I can enter start and finish locations and it will calculate the route and mileage for me. I can then alter that route on the map if for example there were delays or traffic that I was routed around. This makes it very fair and transparent.
I much prefer Webexpenses as I now get paid my expenses claims much quicker than I used to. I can submit multiple claims and keep track of their progress whereas previously once submitted, there was no way of knowing what was happening with your claim. Review collected by and hosted on G2.com.
Sometimes on the app, it isn't possible to read the full category in the expense type and we have some categories that are very similar. Otherwise, there is nothing I dislike. The fact it is so simple, easy, and quick is great. I can submit a claim and be paid within the same week whereas other systems required long processes or expenses could only be submitted once a month. Review collected by and hosted on G2.com.
The interface is very intuitive and easy to navigate. It doesn't take long to input your data and repetitive tasks are simple enough to not get boring! You can add multiple vehicles if you end up changing or needing to use a hire car. Adding receipts is super easy to do, you can mass upload them and the software automatically senses the date and amount so saves you even more time by helping you sift through all the figures. Review collected by and hosted on G2.com.
The mapping software used for routes can sometimes be difficult. When moving your route away from the predetermined one it can select a random side road. Just takes a little getting used to! Review collected by and hosted on G2.com.
It is self explanatory - there is no training needed (for yet another system). You just sign in and go, you get more time in your day! Review collected by and hosted on G2.com.
It took 3 attempts to sign up in the first place, 3 different emails to get in. It has been very simple since then. Review collected by and hosted on G2.com.
I use the software to coordinate trips more frequently, I make reservations strictly and very easily. On the other hand it also has internal statistics that allow to visualize the possible errors as far as trip destinations and times of wait to the moment to arrive at the city. The technical deployment of the application is extremely practical. Review collected by and hosted on G2.com.
He considered that the support should be improved a little, it is an application where alternate trips should be constantly coordinated and should have a better attention. Review collected by and hosted on G2.com.
Webexpenses is really simple to use, with clear reminders and a simple approval flow. As a new starter in my company I was able to get up and running reviewing expenses quickly. Review collected by and hosted on G2.com.
I've had no major issues with Webexpenses at all; it's simple to use and compared to other systems I've used in the past like Concur it's also easier to upload. Review collected by and hosted on G2.com.
Superb product, it frees up alot of time with the google map style mileage system and is super easy to track expenses being submitted and approved. I couldn't recommend the product anymore to other users. Superb product, it frees up alot of time with the google map style mileage system and is super easy to track expenses being submitted and approved. I couldn't recommend the product anymore to other users. Review collected by and hosted on G2.com.
Nothing, it's easy to use and I can't think of any negatives. If i had to really pick a bone, it's not ideal having to upload your receipts manually per breakdown of each claim. The video tutorials are also a little bit out of date. Nothing, it's easy to use and I can't think of any negatives. If i had to really pick a bone, it's not ideal having to upload your receipts manually per breakdown of each claim. The video tutorials are also a little bit out of date. Review collected by and hosted on G2.com.
It's easy to use and therefore is good....! It's actually much better than the software we used to use and therefore it looks like a pretty good bet to go with this software. Easy to load up documents like pdf and review all of your receipts that are in the system. Review collected by and hosted on G2.com.
Nothing - it's great - would choose this.Though, to be honest, I haven't got to use it as much as I would like to yet. In the future I will get to use it more and assess it. But on an initial approach, it does look good. Review collected by and hosted on G2.com.
Mobile receipt capture is extremely useful. It allows for claiming in real-time, and hold your receipts on the app to avoid clogging up personal records with wads of receipts.
Mileage using Postcodes for distance, saves time tracking distance, or going through Google Maps to calculate distances.
The approval and payment process is extremely useful from an end user perspective. I can see what stage my claims are at, and if there is anything the needs to be clarifies to complete payment I can add notes and re-submit easily. Review collected by and hosted on G2.com.
No real dislikes, meets all expectations. Review collected by and hosted on G2.com.
It is very simple one you know how to submit the expenses and does not take long.
Drop down function easy to use.
Very simple to attach receipts. Review collected by and hosted on G2.com.
Just ensure you click submit. This button could be made clearer to find as I originally made the mistake of having my claims sat in my inbox which had not been submitted for a week. Review collected by and hosted on G2.com.
I think it is very helpful that they have a app which means you can instantly upload your receipts. There are category descriptions to help ensure you are uploading the right category for your claim which I also think is very useful. Review collected by and hosted on G2.com.
There isn't a lot i dislike with Webexpenses. You can edit a claim without going into it and that quick view sometimes provides less options, but that is easily overcome by going into the claim. Review collected by and hosted on G2.com.
Webexpense is a really great app for expense management. It's easy to use, you can simply photograph and crop receipts and the APP recognizes the data by OCR mostly by itself. In case you can also manually correct any incorrect information. A currency converter is included to simplify the refund process for traveling abroad. You no longer have to keep those annoying receipts and risk losing them, because you can digitize them immediately. I am happy that my company has introduced this service. Review collected by and hosted on G2.com.
As already mentioned it can be that partially receipts are not recognized correctly. This happens sometimes with invoices that are structured differently. I hope that they improve this still further, that one does not have to control and correct at all. Review collected by and hosted on G2.com.
Easy to use on the go, no need to carry round all the receipts. Especially like when the limit of a claim has been reached and can map out the mileage/edit if the route doesn't match. The site stores the majority of the details too once set up, so saves a lot of time and having an electronic sign off process, even more so not working remotely, has made such a difference. Review collected by and hosted on G2.com.
No confirmation email when submitting claim. Also, can't always amend who the cost center owner is when working with different budgets but this could have been set by my organisation. Review collected by and hosted on G2.com.
I like that once you upload everything to your webexpenses account, it's all readily available to you. I appreciate how organized everything is with the different tabs, and that you can easily move from one folder to the next. I like that all receipts are kept in one place, and that I can easily move from one claim to another. I also like that based on which date my transaction occurred, webexpenses automatically filters through my uploaded receipts and suggests which ones may match the transaction. On the drop down menus, I like that it remembers which categories you choose most often, and places said categories at the top of the list - this makes it easier to file expenses quickly. Review collected by and hosted on G2.com.
I dislike that you have to enter detailed information twice -- once on the receipt that you upload, and once when you're filing the expense under a claim. You basically have to input all the information twice. It would be better if webexpenses would save and then transfer the information with the receipt when you add it to a claim. Review collected by and hosted on G2.com.
The smartphone app is a revelation. It takes two minutes to upload and categorise a receipt and even less time to make the claim. I can process most receipts as soon as I have received them which means the laborious task of collating and recording expenses at the end of the month is a thing of the past. Review collected by and hosted on G2.com.
The camera within the webexpenses app is not as good as the smartphone's camera app. Pictures are often too blurry to use so it takes two or three tries. I now take a photo with the smartphone's camera app and then choose the photo from the gallery within the webexpenses app. Also, the clever receipt reading feature that is supposed to automatically fill in the cost is often wrong so needs to be checked carefully each time. Review collected by and hosted on G2.com.
The ease of use, the simple GUI. The visibility of what is being claimed throughout WebExpenses is extremely intuitive. Review collected by and hosted on G2.com.
I suppose the GUI is slightly dated perhaps. Maybe a more modern framework or CSS could be easily applied to update this? Review collected by and hosted on G2.com.
Has completely overhauled how we process our monthly credit card statement. From a manual process to a full integrated up to date system. Review collected by and hosted on G2.com.
It would be great if it integrated with our accounts software at the click of a button but the exporting the files isn't too bad and doesn't add too much time onto the process :-) Review collected by and hosted on G2.com.
I like that you can duplicate claims and that you can see all of your itemized claims on one side and details on the right side. Review collected by and hosted on G2.com.
Having to leave the screen to upload a receipt is quite cumbersome. Also, the fact that you can't save a claim without complete information, even though that's what most saved claim use-cases are. I understand not being able to submit incomplete claims, but save feature without needing full information is very helpful. Review collected by and hosted on G2.com.
The user interface is very neat. It provides a good overview of all items: open claims, submitted claims, approved claims, paid claims, and rejected claims. It is easy to upload and attach receipts to support the claims. I only use the web app and it usually takes me less than 5 minutes to create a claim. I haven't used the phone app but I guess it will make it even easier to upload a physical receipt.
Though I am not an adminstrator, it seems it is flexible to configure and suit the organisation's workflow. Review collected by and hosted on G2.com.
This tool is only as good as the adminstrator in your respective organisation makes it. Some configure is needed, for example, to label various cost centre, office location, categories, approver, etc. Also within the organisation there needs to be a clear agreement on how to label claims for transparency and approval efficiency - maybe to name/title it in a certain format, what goes in the title or the note, etc. The adminstrator also needs to provide a good user training/manual. Otherwise it can create confusion but it's not really Webexpenses' fault.
At the login page, there is no "remember me" function. Review collected by and hosted on G2.com.