It is easy to handle and does what it should. Fast replies from the support. Review collected by and hosted on G2.com.

Some feautures for like data privacy are not improved yet Review collected by and hosted on G2.com.

I like the resources available through SIE Campus, plus the ability to chat with support and get any questions I ask answered. I really appreciated that Ana continued meeting with me, answered my questions and followed up with me via email as well. Review collected by and hosted on G2.com.

I think initially, I struggled a little with the limited availability to speak with someone from support - there were no slots open for the same day. But that's a small matter, everything got resolved afterward anyway. Review collected by and hosted on G2.com.

Sign In Solutions has the best tips and assistance within their platform, but also respond very quickly for any help requests that I submit. I also have a regular touch base with my Rep! Review collected by and hosted on G2.com.

The only thing I somewhat dislike is the complexity of creating the Experiences. Review collected by and hosted on G2.com.

As we are a manufacturing company with a big site and staff scattered across the whole area, SwipedOn's ability to send a text message and an email when a visitor arrives is the most helpful. The 2nd best feature of SwipedON is the induction. We have been able to get rid of a PC table, mouse, and keyboard for inductions to an Induction on Ipad. This is an immaculate way of doing inductions and gives a good impression to our visitors. Review collected by and hosted on G2.com.

The SwipedOn's UI for induction is not the best. It would have been better if SwipedON could introduce Face IDs or Access Cards for Employee Logins. This would quicken the process for everyday employees Review collected by and hosted on G2.com.

It is easy to use, to sign in, and is useful for trial evacuations Review collected by and hosted on G2.com.

Adding a new device took time as we needed a modern device where it would be helpful to be able to use most devices. Review collected by and hosted on G2.com.

The customer service so far has been excellent. I also really appreciate the Enterprise Campus. It's super helpful when I need a quick answer. Review collected by and hosted on G2.com.

So far, nothing. The customer service is excellent, the user interface is easy, and I haven't had any issues. Review collected by and hosted on G2.com.

I looked at several visitor systems but none of them had the features and cost-effectiveness of SwipedOn. It simply does everything I need it to do, and members of my organisation and visitors have commented on how simple it is to use. No one wants a complex sign-in system when the foyer is full of visitors.

Add to that, I've customised it with our logo so it looks like we built it ourselves. Review collected by and hosted on G2.com.

After a year of using it, there's nothing I don't like about it. It just does its job perfectly. Simple, effective software. Review collected by and hosted on G2.com.

The ability to manage the devices in a way that works best for the business

The reliability of the software

The way we can use swipedon as a sign-in process but also a fire register Review collected by and hosted on G2.com.

would be ideal to remove the 'visitor sign in' button off certain ipads (we use them for zones of the building)

this isnt possible Review collected by and hosted on G2.com.

The automation of the system is really critical and the reason we decided to go with TractionGuest.

Also the support is spot on, very attentive, accomodating, and also knowledgeable. Review collected by and hosted on G2.com.

No Copy and paste function in experience

No way to collect vaccine information before visit; Visitor needs to make the trip to then sometimes be rejected by criteria.

No way for visitors to upload their vaccine card/drivers license; external scanner needs to be manned by staff

Visuals aren't as customizable as originally expected; Directors didn't like the spacing of the logo but there was nothing we could do

Registration Portal is kind of a disaster for me; I was told it was production ready so I told my Directors about it and started to implement it.

However, I realized that it didn't have nearly the same features as the iPad and it would sometimes and on an error page when editing and signing up.

I just don't like how it's both in development and in production. Sounds to me like it's testing at the customer's expense.

Anyway, we pulled the Registration portal from the user experience and are going only with the iPad.

No Copy and paste function in experience!!!

Seriously, this is the one thing that would prevent me from recommending this product.

You need to see the tractionGuest@actorsfund.org current user experience...it's nuts.

It gets difficult to even read the experience at a certain point. Review collected by and hosted on G2.com.

We have several offices and it makes it easy to see who is available when clients phone in. Review collected by and hosted on G2.com.

It currently doesn't allow for adding info for staff working on their own to add buddy details, which is a requirement of our H&S policy. Review collected by and hosted on G2.com.