--- title: Sightview Ophthalmology Reviews meta\_title: 'Sightview Ophthalmology Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Sightview Ophthalmology works for a business like yours. aggregate\_rating: rating\_value: 2.3 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # Sightview Ophthalmology Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sightview Ophthalmology but has limited features. Are you part of the Sightview Ophthalmology team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Smarter Solutions for Ophthalmology. Simplify workflows, enhance precision, and improve outcomes with technology built for ophthalmic care. Sightview Software's iMedicWare is an Electronic Health Records (EHR) and Practice Management solution built for ophthalmology, designed for results. With modules for ASC and optical sales, iMedicWare is a comprehensive and user-friendly software that allows practices to streamline workflows and enhance the patient experience. * * * Seller [Sightview](https://www.g2.com/sellers/sightview) Discussions [Sightview Ophthalmology Community](https://www.g2.com/products/sightview-ophthalmology/discuss) Overview by Nicholas Peddle Show More ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![iTRUST](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iTRUST") iTRUST 5/5(125) ](https://www.g2.com/products/itrust-2026-02-03/reviews) [ ![Adit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adit") Adit 4.8/5(97) ](https://www.g2.com/products/adit/reviews) [ View All Alternatives ](https://www.g2.com/products/sightview-ophthalmology/competitors/alternatives) ## User Insights Average based on 17 real user reviews. [Log in to unlock pricing and user insights](/login) ![Jean I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean I.") JI Jean I. Patient Delight Associate Mid-Market (51-1000 emp.) 6/1/2024 "MedFlow and how it works" 5/5 What do you like best about Sightview Ophthalmology? It is very helpful when it comes to verifying patient demographics and clinical workflow. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? None so far, its an easy tool you can get learn using in just hours. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? It helped us with our rapid data entry and an immediate access to all history related content and quick summaries of critical clinical results that helped us to be more efficient in disease management decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Will N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will N.") WN Will N. Vice President of Sales Small-Business (50 or fewer emp.) 12/21/2023 "reliable ehr thats simple to use" 2/5 What do you like best about Sightview Ophthalmology? simplicity to set up for practices utilizing Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? it lacks certain features and will take time to expand. billing, cpt codes automatically input etc. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? giving the practice a great low cost solution and modern database for patient records Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/8/2023 "Buyer Beware" 0/5 What do you like best about Sightview Ophthalmology? It sort of does what it's supposed to do. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? There aren't enough words. The VAR is bad. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? Our office is ophthalmology/optometry. Everything administrative is a nightmare. We haven't had improved productivity, and MDO doesn't work well with our EMR. Because of interface shortcomings, this hasn't helped our business at all. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/2/2021 "I Medicware" 3.5/5 What do you like best about Sightview Ophthalmology? Imedicare has wonderful photo imaging quality. It allows for different types of users to be in the same chart to review information at the same time. It also integrates with other software that is useful in an medical office setting Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? There are a lot of screens that require a lot of clicking but other than that I would recommend to anyone Review collected by and hosted on G2.com. Recommendations to others considering Sightview Ophthalmology: I would recommend this to any practice that is small and looking for something user-friendly. We had a lot of trouble having any type of issue fixed. We also had trouble with the schedule and overbooking but this may not be a problem for a smaller practice. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? Imedicware is great in our office. The interface is user friendly and easy to understand. The layout goes well with exam flow and makes things move more quickly. Review collected by and hosted on G2.com. Show More 8/17/2021 Validated ReviewerSource: Organic ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.") DB Daniel B. Chief Information Officer Mid-Market (51-1000 emp.) 4/1/2020 "Medflow EHR - My experience so far" 0/5 What do you like best about Sightview Ophthalmology? This EHR platform provides for all areas of our practice. Meaning, we do not have to use various EHR platforms for our different departments across our 11 offices. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? I hear that this used to be a good platform. I have been an admin of the system for about 10 months and I do not like the platform. It is very outdated. All of our staff hates it and says it is slow. We have frequent issues that we have to contact support about...but you usually do not get a response back from support. The inside technical support reps have personally told me they are overloaded and cannot support the amount of tickets being opened. I have literally opened tickets and NEVER get a call back. Or, it is weeks before someone reaches out. If you wait long enough on the phone to actually speak with someone, they just open a ticket and tell you someone will call you back....but they cannot tell you when. Support is horrible. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Ophthalmology: Be careful of this product. I have received terrible support from them. Long delays in resolutions. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? It provides an EHR platform for all our departments, for all our offices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 5/28/2020 "Executive Director" 0/5 What do you like best about Sightview Ophthalmology? The system has some features that are useful like the dashboard. The EMR system is somewhat user friendly Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? Everything about the system, the company, etc. has issues. We had our "Go Live" which was a disaster, the system kept failing and they blamed it on our internet. After months after going live we find out our billing was not set up on their end correctly causing claims not to be sent out and charges not to post. The PM system is absolutely horrible. We are unable to run reports of any kind because there is a "system glitch" that needs to be sent to "developmental". We have been on the system since July 2019, almost a year, I still have tickets in with developmental that are almost a year old and told sorry they are working on it. If you need any type of technical support you have to sit on hold for hours and that is if they do not kick it voicemail. When making templates there is a "glitch" where the template will be created but some how it adds more appointments and less appointments on certain days. Again, another thing they set up for developmental to look at. If you change templates and patients are already scheduled it will cancel the patients appointment and place them on a reschedule list. If you want to update a template like add a slot or take away a slot you cant do this without creating an entire new template and the above happens again. The system constantly crashes causing us to move to paper. The reports do not work either, another thing developmental is "working on". All reports can export to a CSV but the data is wrong and they placed subtotals between phys and operators so you cannot manipulate or use for pivot tables graphs etc. In billing, it will say the patients either paid when they did not or it will say they didn't pay when they did even though the payment is posted. (another "glitch") All and all I would say to RUNNN!!! We have tried again and again as it is extremely expensive to switch companies to get them to fix all their "glitches" and nothing is ever done! Communication and customer service is horrible. Each time you call there is also a new employee because the last one was terminated. I have had 4 sales reps in 2 years and god only knows how many cust serv reps try to help. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Ophthalmology: The product is awful but their customer service and technical support is worse. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? There is no problem solving because they do not know how to work or fix their own product and instead state "we are working on it" or the system has glitches I will send to developmental. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/23/2019 "Great to organized all aspects of management processes" 4/5 What do you like best about Sightview Ophthalmology? Easy to use. Great for communication with employees. Reduce time in processing tasks. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? Help to organize aging requests. It can develop bugs and updates sometimes can be tricky Review collected by and hosted on G2.com. Recommendations to others considering Sightview Ophthalmology: Keep staff connected, integrate all your information Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? Help me review all my data in one program, it combines all my asset information Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LB Lane B. Ophthalmic Scribe Mid-Market (51-1000 emp.) 5/8/2019 "User friendly. Great tool to be fast and efficient. " 5/5 What do you like best about Sightview Ophthalmology? The simple approach to the home screen. Being able to view all of the tabs from any page you are currently on. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? Sometimes the screen doesn’t cover my entire computer screen. The colors make the site look a little dated. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? I have realized that out of all the different emr systems I have been subjected to that imedic Ware is the most user friendly site out there. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 2/19/2019 "Slow" 0/5 What do you like best about Sightview Ophthalmology? The program itself is fairly easy to use. The pictures on the icon make enough sense that even with limited experience you can navigate the system. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? This program constantly crashes. This program also does not communicate with any other emr's. Basic functionality is missing. Review collected by and hosted on G2.com. Recommendations to others considering Sightview Ophthalmology: I'd reconsider. In this day in age it only makes sense to have an emr that can communicate easily with other emr softwares. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? The main benefit is its ease of use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 10/21/2018 "Review of MedFlow" 2.5/5 What do you like best about Sightview Ophthalmology? Hot keys to quickly look at trend of visual acuity, IOP; also quick to access faxed/scanned documents. Easy to create templates for "normal" findings. Review collected by and hosted on G2.com. What do you dislike about Sightview Ophthalmology? Cumbersome to switch between screens. Hate the new medication prescribing interface. Review collected by and hosted on G2.com. What problems is Sightview Ophthalmology solving and how is that benefiting you? It satisfies medicare requirement for using EHRs. Also allows me to communicate with other providers and document/store my findings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Sightview Ophthalmology? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sightview Ophthalmology ](https://www.g2.com/products/sightview-ophthalmology/discussions/new) GU Guest User What is MedFlow EHR used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-medflow-ehr-used-for) GU Guest User What is MDoffice used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-mdoffice-used-for) [ View all Discussions ](https://www.g2.com/products/sightview-ophthalmology/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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