YL
Yuan L.
Risk Management
Mid-Market (51-1000 emp.)
"Product review"
4.5/5
What do you like best about Sift?

hmmmm global network where I can check if the user been flagged by other merchants in the past Review collected by and hosted on G2.com.

What do you dislike about Sift?

help merchants use the product with monthly or quarterly reviews Review collected by and hosted on G2.com.

Nusrath K.
NK
Nusrath K.
analyst
Enterprise (> 1000 emp.)
"Informative, High-Performance Tool with Amazing UI/UX"
4.5/5
What do you like best about Sift?

Sift is a really informative and handy tool for all the deep dive investigations. The tool performance is great, and the UI/UX design and navigation throughout the tool is just amazing. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The metrics could be more refined, but overall its great. Review collected by and hosted on G2.com.

Ioannis V.
IV
Ioannis V.
Compliance & Legal
Mid-Market (51-1000 emp.)
"Detailed and clear Information - Lack of sufficient explanations"
4/5
What do you like best about Sift?

- Clarity and detailed information available for each user profile

- Granularity of Automation Workflows Review collected by and hosted on G2.com.

What do you dislike about Sift?

- Lack of adequate explanations for risk scoring (important for being able to explain to customers why they have been blocked)

- Parameters for categorizing or searching users are not working well (e.g. order amount criteria is not working well). This limits our search options when trying to find and retrieve or manually review specific cases. Review collected by and hosted on G2.com.

Lauren L.
LL
Lauren L.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Member Network View Makes Spam Report Processing Easy"
4/5
What do you like best about Sift?

I like that Sift shows a member network. It makes it easy to see other accounts created by, or connected to, a member. This is especially helpful when I’m processing spam reports. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sometimes the workflow route or the auto block reason can be very vague when a member has been flagged. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Empowering Decision Making with Comprehensive Risk Insights"
4.5/5
What do you like best about Sift?

I like Sift's user interface because it brings all details in one place, including risk score, user activity, and history, making it easy to scan through and make decisions. I like how it shows all the key signals in one place, helping us to review a user faster. Review collected by and hosted on G2.com.

What do you dislike about Sift?

One thing that might not work for me is Sift Explore, I find it hard to explore patterns, it has limited criteria. Also, on a scale of 10, I'd say the initial setup was a 6 since it was hard to understand initially but I caught a hold of it later. Review collected by and hosted on G2.com.

Vijay S W.
VW
Vijay S W.
Fraud and Risk operations
Mid-Market (51-1000 emp.)
"Smooth Onboarding, Strong UI/UX, and Powerful Intelligence"
4/5
What do you like best about Sift?

The UI/UX offers strong data representation, and the integration and onboarding process is smooth. It also provides a high level of performance tracking, with reasonable pricing overall. I especially love the intelligence part of the tool. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The chart representation could be more refined and polished. Review collected by and hosted on G2.com.

Rudolf Carlos F.
RF
Rudolf Carlos F.
Risk Investigator
Small-Business (50 or fewer emp.)
"Efficient Fraud Prevention with Occasional False Positives"
5/5
What do you like best about Sift?

What I love the most is using sift it is very efficient when checking and preventing fraudulent activity. It provides some insights how the scores affect a certain account and some transactions quickly. The system is very easy to use and helps me to ensure if the transfer is legitimate or not which helps the customers as well. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sometimes sift provides transactions as bad that it turns out that it is not that can add an extra time for the review on the account of the customer. However, it is very helpful for checking the account of the customer and preventing fraud. Review collected by and hosted on G2.com.

Keon G.
KG
Keon G.
Assistant
Mid-Market (51-1000 emp.)
"Simple and Accurate User Behavior Analysis Tool"
4.5/5
What do you like best about Sift?

I use Sift at work to check different user behavior and activity. It's simple to use and very accurate with the data it provides—information that I couldn't have found elsewhere. It also makes navigation easy. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I think navigation is easy, however I would include more demos, just for new users. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"My Sift Experience"
2.5/5
What do you like best about Sift?

I like how sift makes my job easier. I am able to see if a guest accidently got blocked in our fraud block so i can Review collected by and hosted on G2.com.

What do you dislike about Sift?

I am not sure if there are any thing i dislike. It works for every purpose i have to use it for Review collected by and hosted on G2.com.

Adam K.
AK
Adam K.
AE
Mid-Market (51-1000 emp.)
"Intuitive Dashboard and Powerful Fraud Detection Make Sift a Standout"
5/5
What do you like best about Sift?

User-Friendly Interface – Sift has an intuitive, easy-to-navigate dashboard that makes it simple to access the information you need without a steep learning curve.

Powerful Search and Filtering – The platform’s advanced search and filtering capabilities allow you to quickly locate specific cases, users, or transactions, saving valuable time.

Comprehensive Fraud Detection – Sift’s machine learning–driven approach provides accurate, real-time fraud prevention insights that help reduce risk while maintaining a smooth user experience. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Complex Setup and Configuration /Limited Transparency in Decisioning Review collected by and hosted on G2.com.