Rumbidzai M.
RM
Rumbidzai M.
Customer Experience Specialist
Mid-Market (51-1000 emp.)
"Great Visibility Into Linked Accounts and Chargebacks for Fraud Review"
4.5/5
What do you like best about Sift?

We can see if the customer has other accounts connected to them and if they have open chargebacks. This really helps when an order has been flagged for fraud. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sometimes the age of the email is not accurate so that feature cannot be used to determine if an order is fradulent Review collected by and hosted on G2.com.

Liecabeth B.
LB
Liecabeth B.
Abuse Mitigation & Compliance Associate
Information Technology and Services
Small-Business (50 or fewer emp.)
"Accurate Login Insights That Strengthen Security and Reduce Fraud Risk"
5/5
What do you like best about Sift?

Accurate login insights with device and location tracking. It helps me quickly spot suspicious activity and reduces fraud risk. The detailed data makes security decisions faster and more confident. I use this every day as part of my daily tasks, so the ease of use is definitely there. As for integration, I haven’t tried it yet. Sift is generally easy to implement, with clear documentation and straightforward information. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The setup can sometimes feel manual and time-consuming, and a few processes would benefit from more automation to make everything more convenient. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Effective Risk & Fraud Management tool"
4.5/5
What do you like best about Sift?

We have moved from log only to using the scores for identifying abuse. Sift's ML models accuracy has improved in detecting sophisticated fraud patterns, particularly around account takeover and payment abuse. Also the reporting and dashboards have been enhanced to delivered better observability for scores and decision outcomes. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Score transparency still remains an area for improvement. API has improved and we are now able to navigate through the documentation easily for any enhancements. Review collected by and hosted on G2.com.

Luis Angel C.
LC
Luis Angel C.
Flutter Software Engineer | Founding Team
Small-Business (50 or fewer emp.)
"Fantastic Dashboard Insights and Well-Documented Workflows"
5/5
What do you like best about Sift?

The dashboard provides a fantastic overview and makes it easier to make decisions based on the information available through the APIs.

Also the pre-set of rules of workflows that Sift has, is very well documented.

There's no impact on the performance of our APIs when integrating with Sift's API Review collected by and hosted on G2.com.

What do you dislike about Sift?

The onboarding experience where Sift Agent shared us an Excel table that had all the events.. would be better to have an integration guide since there are a lot of events that we need to integrate on mobile and web Review collected by and hosted on G2.com.

Vivek J.
VJ
Vivek J.
Analyst
Mid-Market (51-1000 emp.)
"Efficient Content Abuse Management with Intuitive UI"
4.5/5
What do you like best about Sift?

I like Sift for its ease of use and the UI/UX. I find it valuable to see an account that was decisioned by Sift and know exactly which decision came from which route in a workflow. Review collected by and hosted on G2.com.

What do you dislike about Sift?

The search option is a little limited. I would like to have more options to search through the database for better querying. Review collected by and hosted on G2.com.

Hyan Drix V.
HV
Hyan Drix V.
Disputes
Mid-Market (51-1000 emp.)
"A Helpful Tool That Simplifies My Work"
4.5/5
What do you like best about Sift?

I really like how easy Sift is to use. It’s clear, simple to understand, and helps me find what I need quickly. Everything works smoothly, and it fits well with the other tools I use. The support team is also friendly and quick to help whenever I have questions. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Some of the link information in the network tab can be confusing, especially when account details are connected to multiple active or suspended users. It would be much better if we could limit the display to the top 10 links instead of showing all of them. Review collected by and hosted on G2.com.

Vedhashree  S.
VS
Vedhashree S.
Marketplacesafety Associate
Mid-Market (51-1000 emp.)
"Sift uses to identity fraudsters"
5/5
What do you like best about Sift?

It helps to see the complete user activity also it helps to identify fraudsters Sift is amazing to review the IP address and find the activity of the user Review collected by and hosted on G2.com.

What do you dislike about Sift?

UI/UX design can be made easier to analyze the network of users Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great Tool to keep an eye on suspicious activity."
4.5/5
What do you like best about Sift?

I havent seen much changes in a while now Review collected by and hosted on G2.com.

What do you dislike about Sift?

The information shown is not as helpful as before. It seems the information there is not that trustworthy anymore. A lot of missing info as well. Review collected by and hosted on G2.com.

BS
Bashar S.
Fraud Specialist
Mid-Market (51-1000 emp.)
"Accurate Fraud Detection, Easy to Implement"
4.5/5
What do you like best about Sift?

I like how Sift helps discover bad actors early. I appreciate all the different info it's able to capture and calculate into a score, which I think leads to more accurate results and fraud detection. The initial setup was very simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It’s a little rough at first trying to find your way around the categories throughout the system. Review collected by and hosted on G2.com.

Celine M.
CM
Celine M.
Enterprise (> 1000 emp.)
"User-Friendly Interface with Seamless Fraud Detection"
4/5
What do you like best about Sift?

I use Sift for viewing fraud reports for users, and it allows me to see their locale and verify their fraud scores easily. Everything is very user-friendly, and the icons used to indicate statuses make it pretty easy to identify everything. I also appreciate the map view and the amount of information and formatting available to view users, as well as historical connections. It was quite seamless for me to be added to the system. Review collected by and hosted on G2.com.

What do you dislike about Sift?

Sometimes it's confusing how they decide if something does or doesn't equate to fraud. I wish they could do a breakdown of specific events that makes them a more risky user. Review collected by and hosted on G2.com.