The system is effective at detecting fraud and protecting our platform. Its also very easy to use sift. Review collected by and hosted on G2.com.

I think there should be more dropdown options available when it comes to banning. The current selection feels a bit limited. Review collected by and hosted on G2.com.

I love that it already collates every information we need in our investigations and makes our tasks easy. We use Sift everyday and it helps us provide the best customer service that we can to our customers and it it very easy to incorporate to our daily tasks. Review collected by and hosted on G2.com.

As of now, I don´t see any major downside. I just wish that it would save the option on my dashboard to save the legacy feature whenever I open the tool. Review collected by and hosted on G2.com.

The tool is very user-friendly and insightful. It integrates multiple facets in one place, making analysis much easier, more efficient, reliable, accurate, and fast, which makes it well worth every penny spent. Onboarding is smooth and easy, and the inbuilt AI helps with the analysis. Review collected by and hosted on G2.com.

So far, I haven’t noticed any real downsides. I only recently started using the tool, and up to now I haven’t come across any shortcomings. Review collected by and hosted on G2.com.

Support is really fast when asked questions Review collected by and hosted on G2.com.

Yes, more information on what labels mean, e.g. "Known Bad" Review collected by and hosted on G2.com.

We use it for fraud detection in our company, and the sift score is very helpful Review collected by and hosted on G2.com.

I wish we were able to block an address on sift Review collected by and hosted on G2.com.

I find Sift is easy and straightforward to use. It's actually really flexible since I can set certain parameters and also block specific entities manually. Additionally, it's integrated with our main system tool, and the initial setup was smooth. Review collected by and hosted on G2.com.

Maybe the interface can be improved to be more interactive or fluid Review collected by and hosted on G2.com.

What I really like about sift is the accuracy of having the link account in terms of someone is using another IP address, how risky the account is and we can easily trace if the logins are from different location. I personally using sift everyday and if I see there are account use the same thing as IP or devices it is really risky, the app is easy to navigate and customer support is very responsive and helpful. Review collected by and hosted on G2.com.

None. I do not see anything I do not like about sift Review collected by and hosted on G2.com.

Ease of using to gather user data and IP addresses. Review collected by and hosted on G2.com.

The interface can sometimes feel cluttered, particularly when navigating between different tools like case management, analytics, and rule configuration. Important actions and insights aren’t always surfaced clearly, which can slow down workflows and require extra time to locate relevant information. Review collected by and hosted on G2.com.

The interface is smooth, clear navigation, and it is not prone to crashes. Review collected by and hosted on G2.com.

Not being able to see the pictures of the listings. Sometimes I need to reload to work on the listings I was reviewing. Review collected by and hosted on G2.com.

The app is linked to a lot of useful tools such as Manager tool, Zendesk and risk scores based on users location and information within the account.

Most of the reviews are self explanatory, easy to use and with a lot of useful information to perform a good data analysis of certain matters on the customer account, as mentioned before the complete integration of tools makes easier to detect issues and suspicious activity, with this an excel customer support can be provided.

I use Sift a lot on a daily basis, a vital tool which I highly recommend to implement to all data analysts Review collected by and hosted on G2.com.

Sometimes bugs impact the review or the notation on the findings, this tends to be frustrating since it happens very little still some accounts lack of notes due to the bugs/errors.

Also account notation is sometimes impacted on refresh or clicks elsewhere, then the notes pop up closes having to start all over. Review collected by and hosted on G2.com.