What do you like best?
Sift Science has come a long way since we started using it back in 2012, and the latest version really helps protect our store from fraudulent orders in an easy to view UI. There's a very simple view that helps us quickly identify possible fraudulent orders, so we only have to focus on a few orders a day, versus scanning each order.
What do you dislike?
There's nothing to dislike. Sift Science is free for our store's order volume and it does the job simply and efficiently.
Recommendations to others considering the product
If you're looking for a fully integrated solution for fraudulent order filtering and moitoring for Shopify, check out Sift Science. It's easy to set up and use. And notifications and dashboard for seeing orders is probably the most useful thing with Sift Science. Rather than looking through each order, you can look at only orders that are flagged risky.
What business problems are you solving with the product? What benefits have you realized?
We were getting about 10 chargebacks a month, sometimes losing $1k or more on fraudulent orders. After implementing Sift Science, we're averaging 0-2 chargebacks a month, with most months really being 0. We love the fact that Sift Science quickly filters out orders for us to put our eyes on, this elminates wasted time on sifting through each order.