I like that is is very easy to use and intuitive to learn. The public side is also easy to navigate, actually I use this more often then the other interface. Paying fines and dealing with customer's records is simple. It is easy to make library cards. I like the demographic information you can choose to provide. Review collected by and hosted on G2.com.

When finding items, it is a little difficult to tell if the item is available at a specific location. I also dislike the way the records appear. You have to press a + sign to make them visible and often times the records are duplicated. The various search functions are not broad enough, there should be more keyword search options. Making library cards is a little tricky. If you mess up information you have to start over. Review collected by and hosted on G2.com.

I enjoy the ability to log in only once and toggle between circulation and cataloging interfaces, rather than having to log in separately as was necessary with earlier platforms. Review collected by and hosted on G2.com.

The dropdown menu to go between different parts of the interface is sometimes confusing. I preferred the old left-side navigation style Review collected by and hosted on G2.com.

The user experience is better than Evergreen’s base product... it makes it more intuitive. Review collected by and hosted on G2.com.

It doesn’t seem to be as customizable as Evergreen. For some organizations and purposes, this might be beneficial due to it’s simplicity making it more intuitive. Review collected by and hosted on G2.com.

The public interface works well, with the search facits readily available for users on the left column of search results. The serials check-in module is one of the easiest to set up and use. Reports feature is very flexible in delivering a variety of information in diverse combinations. Review collected by and hosted on G2.com.

The out of the box cataloging module indexing and searching modules do not offer the flexibility assumed when we purchased. Needed many upgrades which are not included in the original purchase price. Review collected by and hosted on G2.com.

It works and is having improvements, though at a somewhat slow rate. Review collected by and hosted on G2.com.

Look and navigation seem a bit utilitarian and outdated. Could get updates faster and be more reliable. Review collected by and hosted on G2.com.

Sierra is very clean and intuitive, very few problems with it when dealing with library patrons and their accounts. Review collected by and hosted on G2.com.

Sometimes the program freezes up for no apparent reason, as when checking in items while in a patron's account. Review collected by and hosted on G2.com.

Sierra is clean and intuitive, in terms of materials checked in and out and patron account maintenance. Review collected by and hosted on G2.com.

At times (very rarely) the program can freeze up and has to be restarted. Review collected by and hosted on G2.com.

fantastic UX - anybody can use it on any device. Review collected by and hosted on G2.com.

I sometimes forget exactly what I have to do to send the poll to people, or to make it public. Review collected by and hosted on G2.com.

This company has been around a long time and puts effort into continuously evilving and developing the software. And they understand what customers need. Review collected by and hosted on G2.com.

Their customer service is always lacking. They need more employees. Review collected by and hosted on G2.com.

Sierra is a very easy ILS system to navigate, user friendly, functions as it was meant to. Makes adding and deleting items so quick and easy. I would recommend this product to any library looking for a new ILS. Review collected by and hosted on G2.com.

I feel the create lists can be cumbersome to use and the parameters for creating lists can be a bit confusing. Review collected by and hosted on G2.com.