1. [Home](https://www.g2.com/) 2. ... 3. [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) 4. [Sierra Gold Discussions](https://www.g2.com/products/sierra-gold/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1a5ca201105ee33e653dd7575dc67da8/sierra-gold.jpg "Product Avatar Image") ](/products/sierra-gold/reviews) [ Sierra Gold ](/products/sierra-gold/reviews) (1)5.0/5 Sierra Gold uses advanced SaaS solutions to provide clients with critical tools to manage call records in order to report and visualize call details, calling patterns, and IP voice traffic to manage expense budgets, corporate compliance initiatives, and position for the always unforeseen forensic discovery. Show More * * * ### 100.0 Nps Score Already have Sierra Gold? ### All Sierra Gold Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Sierra Gold used for? ](/discussions/what-is-sierra-gold-used-for) What is Sierra Gold used for? [ Other Customer Service Software ](https://www.g2.com/tags/other-customer-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sierra+Gold+questions+and+get+answers+from+expert+users+in+our+Sierra+Gold+Discussions+section.&title=Sierra+Gold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sierra+Gold+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sierra+Gold+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss%0aAsk+Sierra+Gold+questions+and+get+answers+from+expert+users+in+our+Sierra+Gold+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sierra+Gold+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss%0aAsk+Sierra+Gold+questions+and+get+answers+from+expert+users+in+our+Sierra+Gold+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/sierra-gold/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1a5ca201105ee33e653dd7575dc67da8/sierra-gold.jpg "Product Avatar Image") ### Have you used Sierra Gold before? Answer a few questions to help the Sierra Gold community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsierra-gold%2Fdiscuss%3Fsmall_ask%3Dsierra-gold) No