--- title: Shufti Reviews meta\_title: 'Shufti Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 151 reviews by the users' company size, role or industry to find out how Shufti works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 151 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

# Shufti Reviews & Product Details

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Shufti is a Glocal Compliance Platform managing the full compliance lifecycle, onboarding, authentication, monitoring, and remediation, for every industry, region, and use case. Every model is built in-house (no aggregators, no third-party engines), deployable on SaaS, private cloud, or on-premise as data residency demands. The first European provider certified at iBeta PAD Level 3, Shufti is SOC 2 Type II, ISO 27001, PCI DSS, and GDPR compliant, trusted by 2,000+ organisations and a Leader in G2's 2026 Identity Verification and AML Grid Reports.

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Product Website
Shufti
Seller
[Shufti Pro Limited](https://www.g2.com/sellers/shufti-pro-limited)
Discussions
[Shufti Community](https://www.g2.com/products/shufti/discuss)
Languages Supported

Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Solution Type

All-in-One

Overview by
Damien Martin (Marketing Executive at Shufti )

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## Pricing

Pricing provided by Shufti.

### Free Forever

Free

[
View More Pricing Information
](https://www.g2.com/products/shufti/pricing)

## Shufti Integrations
(1)

What do users say about integrations?

Verified by Shufti

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Exodus

](https://www.g2.com/products/exodus-exodus/reviews)

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 ![Xuan Anh L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xuan Anh L.")
XL

Xuan Anh L.

Business Analyst

Small-Business (50 or fewer emp.)

5/4/2026

"Streamlines Verification with Excellent Support"

5/5

What do you like best about Shufti?

I love Shufti for its very good customer support and intuitive back-office UI. Shufti's journey builder is particularly helpful because it lets us configure parameters through an UI, which really cuts down our integration time. I also appreciate the Slack channel with dedicated Shufti personnel for case-by-case discussions and their tech team's responsiveness via email. Instead of coding parameters into API requests, I can use Shufti's UI to set up everything and just use the journey ID for API calls. This makes it really easy to modify Shufti's behavior without having to change our production code. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

1. There's an option for a user to cancel the verification midway, but there's no setting to hide that option. 2. Even when passing the parameter to not decline on a single step, if a user uploads an invalid document, their verification will be declined, and the user doesn't get the chance to fully upload the rest. Also, the section for the journey builder in the API document is a bit hidden. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

Shufti automates property manager verification, reducing fraud risk with features like liveness video and IP checks, compared to manual reviews. Review collected by and hosted on G2.com.

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7/6/2026
Current UserValidated ReviewerSource: Organic

 ![Elisha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisha S.")
ES

Elisha S.

Field Research Assistant

Small-Business (50 or fewer emp.)

6/30/2026

"A responsive partner for document verification and compliance support"

4/5

What do you like best about Shufti?

The best thing about Shufti is the responsiveness and willingness of the team to support us. They are approachable, engaged, and open to feedback, which makes them easy to work with.

The service is helpful because it supports our document upload and verification processes, and the team are willing to work with us to resolve queries or operational points when they arise.

The main upsides of using Shufti are the collaborative relationship, the level of support from the team, and their continued commitment to improving the service based on feedback. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

The main area for improvement would be consistency in issue resolution. The Shufti team are responsive and supportive, but we do sometimes see similar issues reoccur, which creates additional follow-up and operational effort.

The least helpful aspect is when recurring issues require repeated clarification or escalation before they are fully resolved.

The main downside is that the service can require more active management from our side than we would ideally like, although the team remain engaged and willing to work with us to improve this. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

Shufti supports our document upload and verification processes, helping us manage key parts of our KYC and compliance workflows.

Before using Shufti, document collection and verification relied more heavily on internal processes, which could make customer reviews more manual and operationally demanding. We needed a more structured way to request, receive, and review customer documents as part of our wider KYC and compliance workflows.

Since implementing Shufti, we have been able to support document upload and verification through a dedicated service, giving our teams a clearer process for managing cases where additional documentation is required. This has helped us progress customer reviews more consistently, support regulatory evidence gathering, and reduce the need to manage the full document-handling process entirely in-house.

Overall, Shufti helps us progress customer reviews more efficiently and provides an important service layer within our operational compliance processes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Jorge Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge Z.")
JZ

Jorge Z.

Investigations Specialist

Small-Business (50 or fewer emp.)

6/23/2026

"Reliable verifications that keep improving backed by responsive support"

4.5/5

What do you like best about Shufti?

Shufti has enabled us to support document and liveness verifications for many of our clients for multiple years already. Their technical and customer support have always been there to support our own team when our clients have questions and need help. Integrating multiple services from Shufti is simple and their system is fairly consistent with its results. When something is a known false positive or negative, their support team is there to update their models and make sure the accuracy improves. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

One point where Shufti can improve is multi-accounting support: we support multiple clients and the requirements for assigning us new accounts don't make much sense. Another point that may be improved is the Business Intelligence reporting, for example customer journey reporting to determine end-user drop-off reasons. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

AcuityTec is a data orchestrator that allows our clients to consume multiple services in a single integration. Shufti has been our partner for document and liveness verification, giving us a robust and reliable partner. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Sage .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sage .")
S

Sage .

Purchaser

Mid-Market (51-1000 emp.)

6/4/2026

"Lightning-Fast, Accurate KYC Verification with Seamless Global Coverage"

5/5

What do you like best about Shufti?

What I like best about Shufti is its outstanding verification speed and high accuracy. It finishes ID & facial verification within seconds with low error rates. Besides, its global compatibility impresses me most: it supports over 230+ countries, 150+ languages and thousands of official documents, perfectly matching our international business needs. The all-in-one solution covering document check, liveness detection and AML screening greatly simplifies our KYC compliance work, and API integration is smooth for our technical team. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

Few unsatisfactory points; we only expect slight optimization on individual niche document recognition efficiency, and the product performs excellently in most scenarios. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

Shufti solves our manual KYC checking, cross-border compliance and identity fraud issues. Automated verification speeds up user onboarding, built-in AML screening meets global regulatory rules and cuts fraud losses, reducing our labor and compliance costs effectively. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Antonio M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio M.")
AM

Antonio M.

Small-Business (50 or fewer emp.)

7/15/2026

"Intuitive KYC/KYB Solution with Stellar Support"

4.5/5

What do you like best about Shufti?

I've had a very positive experience with Shufti. The platform is intuitive and the verification process is fast. The support team has been responsive whenever needed. Shufti has helped us streamline onboarding and strengthen our compliance controls. I find it to be a reliable and highly recommended KYC/KYB solution. I like how easy it is to use, especially the easy way to check if a company or individual appears in any warning list. The initial setup was also quite easy. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

I find it difficult to locate the reasons for potential matches. It would be better if there was just a list with the reasons that you can check, instead of clicking on links that depend on the country of incorporation or nationality, as it can be quite difficult to find. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

I find Shufti streamlines onboarding, strengthens compliance controls, and simplifies AML checks. It's intuitive and provides an easy way to check warning lists. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/9/2026

"Good KYC platform with helpful support and flexible document coverage"

3.5/5

What do you like best about Shufti?

We have been working with Shufti since 2020, and what we appreciate most is the level of support and collaboration they have provided over time. Whenever we have faced operational or technical issues, their team has been available to help us analyze the problem and find a workable solution.

We also appreciate the continuous improvements made to the integration over the years, especially those aimed at supporting a mobile-first user experience. This is particularly important for our onboarding and KYC flows, where users often complete identity verification directly from mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

One area for improvement is multilingual support. Since we operate in several languages, we have occasionally experienced translation issues, particularly around consistency, wording, and localization quality.

We also experienced some limitations related to CSS customizations. When custom styling was applied to our flow, we were automatically excluded from certain general product or interface updates. This made it more difficult to benefit from ongoing improvements while maintaining a customized user experience. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

One of the main problems Shufti helps us solve is the need to provide a reliable and accessible identity verification process across different countries and user segments.

A key driver in our decision to work with Shufti was their ability to support paper identity documents, which are still widely used in some markets, including Italy. This was particularly important for us because a significant portion of users may not have an electronic identity card or may still rely on traditional paper-based documents. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Muhammad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad W.")
MW

Muhammad W.

Software Engineer

Mid-Market (51-1000 emp.)

6/22/2026

"Fast, Accurate Identity Verification with Smooth API Integration"

5/5

What do you like best about Shufti?

What I like most is how fast and accurate the identity verification is. The API integration is straightforward, and the documentation is easy to follow. I also appreciate the reliable support for KYC and AML compliance, along with responsive customer service whenever questions come up. Overall, the user experience feels smooth and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

While the platform performs well overall, having more customization options for verification workflows and reporting would make it even more flexible and better suited to different business needs. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

Overall, Shufti Pro has helped us automate identity verification, cut down on manual review work, and strengthen security across our platform. I would recommend it to organizations that are looking for a reliable, scalable identity verification solution. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Claudio D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudio D.")
CD

Claudio D.

Small-Business (50 or fewer emp.)

7/1/2026

"Competitive pricing, fast support, and flexible enough to fit our workflow"

5/5

What do you like best about Shufti?

Shufti hit the mark on the three things that matter most to us: pricing, responsiveness, and flexibility. The pricing is genuinely competitive compared to other identity verification providers we evaluated, which made it easy to justify at our scale. Their team responds fast when we reach out — no long support queues or waiting days for answers. And the platform is customizable enough to fit our actual onboarding flow rather than forcing us to bend our process around theirs. That combination is rare. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

Honestly, little to complain about so far. The verification workflow does what we need, and any friction we've run into has been resolved quickly by their team. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

As an adult social platform, we have a hard legal requirement to verify age and identity at onboarding, and Shufti handles that reliably. Its biometric face verification lets us confirm real, unique users and screen out spoofing attempts, which is critical for trust and safety on our platform. We built a workflow around their decline codes — distinguishing capture-quality issues that warrant a retry from genuine liveness/spoofing failures that need a hard hold — and set auto-approval at a facial-match confidence threshold while keeping human moderators in the loop for edge cases. The result is faster, cleaner onboarding for legitimate users and a solid compliance posture on age and identity verification. Being able to tune the flow to our exact risk model, rather than accept a rigid off-the-shelf process, is what makes it work for us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

WR

Walter R.

Money Laundering Reporting Officer

Small-Business (50 or fewer emp.)

4/14/2026

"Best cost-quality service option on the market & Great customer service"

4.5/5

What do you like best about Shufti?

Shufti is a perfect fit for small companies and MLROs who wants to apply internal controls in AML for global markets with a reasonable cost. I like so much the administrator account and KRIs created for the teams because facilitating the UX. Unfortunately, I´m not recommended to acquire Shufti if you need to use the plugin because is not update it. However, all the additional services and client services team are wonderful and very patient. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

The plugin is not update it or the features are limited (the API is another history). Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

I have been using Shufti in 2 differents companies in the last 5 years and I can see how they have improved the tools to offer a service all in one place, which is great because one of the pain point in compliance are frankenstein systems with not data connection for risk assesment, aml forms, KYC, KYB, screening, among others. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![yekhant z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "yekhant z.")
YZ

yekhant z.

Client Management Executive

Mid-Market (51-1000 emp.)

6/26/2026

"Excellent Verification Accuracy and Smooth Onboarding Flows"

4.5/5

What do you like best about Shufti?

The verification accuracy is excellent, with very few false rejects. The Journey Builder also makes it quick and easy to set up offsite verification flows. Document verification and biometric/liveness checks run smoothly for onboarding, and support has been consistently responsive whenever we’ve needed help. Review collected by and hosted on G2.com.

What do you dislike about Shufti?

Onsite integration and CRM customization aren’t as flexible as the offsite Journey Builder. The larger gap, though, is in document-type-specific logic. For passport verification, the system applies a uniform country-match rule and rejects valid cases when a client’s country of residence differs from the passport’s country of issue, even if nationality is captured correctly. Allowing nationality to be used as a validation parameter for passports would resolve a recurring onboarding issue. Review collected by and hosted on G2.com.

What problems is Shufti solving and how is that benefiting you?

We automates client onboarding by combining document checks with biometric/liveness in a single flow. It cuts down on manual KYC work, keeps onboarding fast and accurate across multiple markets, and helps us stay compliant while supporting a cross-border, multilingual client base through one platform. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about Shufti? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Shufti
](https://www.g2.com/products/shufti/discussions/new)

DB

Denis Bouillé
•
Last activity about 1 month ago

Why do I have to answer so many questions when I may not use your services after today?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/48501-why-do-i-have-to-answer-so-many-questions-when-i-may-not-use-your-services-after-today)

[
View all Discussions
](https://www.g2.com/products/shufti/discuss)

## Pricing Options

Pricing provided by Shufti.

### Free Forever

Free

### Enterprise

Contact Us

### Essentials - Pay as you Go

Pay As You Go

[
View More Pricing Information
](https://www.g2.com/products/shufti/pricing)

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##### 
##### Shufti Features

Functionality

Address Verification

Compliance

Due Dilligence

Identity Verification Functions - Identity Verification

Multi-Method Verification

AI Document Check

Biometric Face Match

Risk & Fraud Prevention - Identity Verification

Liveness Detection

[
View More Features
](https://www.g2.com/products/shufti/features)

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##### Categories on G2

[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Biometric Authentication](https://www.g2.com/categories/biometric-authentication)[Fraud Detection](https://www.g2.com/categories/fraud-detection)

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