--- title: ShoutOUT Reviews meta\_title: 'ShoutOUT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how ShoutOUT works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ShoutOUT Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ShoutOUT but has limited features. Are you part of the ShoutOUT team? [Upgrade your plan](https://my.g2.com/shoutout/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com * * * Seller [ShoutOUT Labs](https://www.g2.com/sellers/shoutout-labs) Discussions [ShoutOUT Community](https://www.g2.com/products/shoutout/discuss) Languages Supported English Overview by Tharindu Dassanayake (SaaS Entrepreneur, Founder & CEO at ShoutOUT Labs) Show More ## Pricing Pricing provided by ShoutOUT. ### Starter Package $0 ### Pro Package $99 [ View More Pricing Information ](https://www.g2.com/products/shoutout/pricing) ## Top-Rated Alternatives [ ![SendPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SendPulse") SendPulse 4.6/5(717) ](https://www.g2.com/products/sendpulse/reviews) [ ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/shoutout/competitors/alternatives) ## User Insights Average based on 17 real user reviews. [Log in to unlock pricing and user insights](/login) ![Pete R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pete R.") PR Pete R. Co-Founder, Co-Ceo Small-Business (50 or fewer emp.) 12/15/2021 "Loved the software and perfect for our use case" 5/5 What do you like best about ShoutOUT? It was easy to use and I could set up text campaigns in the easiest way possible. The support was also fantastic and very responsive. We used this texting product for our wedding and will likely use it for our business shortly down the line. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Not a whole lot to dislike. I think what I disliked is that I had to 'test out' a couple of other services first, wasting time, only to discover ShoutOut later. I wish I discovered them upfront! Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? The ability to text an audience at scale in a customized way, in the easiest and most streamlined way possible. The benefit that I realized was that it was super easy to use the product for this use case! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian P.") CP Christian P. Co-Founder and CEO Small-Business (50 or fewer emp.) 5/24/2021 "Incredible value, great usability, great support" 5/5 What do you like best about ShoutOUT? We have tried pretty much every other SMS/email solution out there, and Shoutout is by far the best we have seen. It is effortless to use, customer support responds within minutes, and the value for money is excellent. Shoutout has everything we needed for SMS and email marketing at the perfect price. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? I only wish I had found them sooner! We tried about a half dozen other solutions before Shoutout, and honestly, I wish we had not needed to waste time trying anything else. Shoutout is the best of all of them. Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? We were looking for a single tool to do both email and SMS marketing, and Shoutout has delivered beyond expectations. We can now reach our customers seamlessly across the two channels, resulting in better customer relationships and more conversions and sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vikas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas H.") VH Vikas H. Senior Sales Consultant Enterprise (\> 1000 emp.) 2/24/2021 "ShoutOUT Review" 4.5/5 2/6/2024 Validated ReviewerSource: Organic ![Upul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Upul D.") UD Upul D. Chief Executive Officer Small-Business (50 or fewer emp.) 5/20/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Success story of LONGWApps with ShoutOUT" 5/5 What do you like best about ShoutOUT? The simplest API integration you can find in the market. It just takes few minutes to get started with ShoutOUT and you'll be sending awesome personalized customer communication just like that. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Nothing I can say since I've got all I need within ShoutOUT Review collected by and hosted on G2.com. Recommendations to others considering ShoutOUT: If you are looking for a customer engagement platform that will deliver you great results, no matter what corner in the world ShoutOUT is your one-stop destination Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? We manage all our customer communication with ShoutOUT using both email and SMS. The reliability of the platform is the best ROI we get from ShoutOUT. They never let you down when you need them the most Review collected by and hosted on G2.com. Show More 5/7/2024 Current UserValidated ReviewerSource: Organic ![Sachin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin W.") SW Sachin W. Chief Executive Officer | CTO | Co - Founder Small-Business (50 or fewer emp.) 5/19/2021 "Shoutout has been providing my startup with a reliable SMS Gateway!" 5/5 What do you like best about ShoutOUT? Like the fact that we were able to integrate Shoutout APIs to our system seamlessly. And also that SMS marketing campaigns can be executed, and their success can be monitored as well. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Nothing particular to mention, a status check dashboard would be a nice addition. Review collected by and hosted on G2.com. Recommendations to others considering ShoutOUT: Try the portal out, send SMS and get the hang of it. Also learn how to use Shoutout for SMS campaigns effectively, as the portal provides features for monitoring the results as well. Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? Sending SMS to our clientele is managed through Shoutout. It has benefitted us with convenience and reliability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MF Mohammed F. CEO Small-Business (50 or fewer emp.) 5/15/2021 "Great service which supports branding and market communication automation." 5/5 What do you like best about ShoutOUT? Integrated features and dashboard with analytics Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Branding integration and SMS response collection could be better Review collected by and hosted on G2.com. Recommendations to others considering ShoutOUT: More than its Communication tool, I find it its market automation tools, This is tool of market intelligence if used right Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? All our students and SME automation, also it supports our automated communication with brand. ITs support our awareness campaign to an audience who doesn't have smart phones Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pulani L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pulani L.") PL Pulani L. Director - Product Delivery Small-Business (50 or fewer emp.) 5/13/2021 "Helpful, very easy to use, very easy to integrate product" 5/5 What do you like best about ShoutOUT? I like the documentation they have and the customer support they provide Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Nothing much to dislike about the product Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? I drive an IT services company. We often use ShoutOut as our preferred SMS solutions provider as there are a lot of features built-in, very easy to integrate, support service is awesome and availability of proper documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Shan D. Co-Founder Small-Business (50 or fewer emp.) 5/25/2021 "Best SMS Gateway I could find here" 5/5 What do you like best about ShoutOUT? From the signup until we get up and running, the process is super easy, and the customer support is extraordinary. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? There is nothing much to say. Everything works fine : ) Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? I wanted to integrate the OTP service, and the ShoutOUT OTP API integration process was seamless. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RW Raveen W. CEO Small-Business (50 or fewer emp.) 5/20/2021 "Easiest & most cost effective way to communicate with your userbase. API allows direct integration." 5/5 What do you like best about ShoutOUT? Direct API integration allowing transactional text messages direct to users. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Reporting tools and logs can improve with more details. Review collected by and hosted on G2.com. Recommendations to others considering ShoutOUT: Get in touch with their friendly support staff for guidance and integration support. Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? Transactional messaging through API and manual informational campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Malinga F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Malinga F.") MF Malinga F. Responsabile Small-Business (50 or fewer emp.) 5/21/2021 "Thank you so much for this super service. Highly recommended" 5/5 What do you like best about ShoutOUT? Flexible customer service and user friendly interface. Review collected by and hosted on G2.com. What do you dislike about ShoutOUT? Actually i don't have dislikes, they are very flexible with customer's requirements Review collected by and hosted on G2.com. Recommendations to others considering ShoutOUT: they can customize the product as per your requirement Review collected by and hosted on G2.com. What problems is ShoutOUT solving and how is that benefiting you? Sms reminder service Review collected by and hosted on G2.com. Show More 5/26/2021 Current UserValidated ReviewerSource: Organic ## Questions about ShoutOUT? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ShoutOUT ](https://www.g2.com/products/shoutout/discussions/new) GU Guest User What is ShoutOUT used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-shoutout-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Can I be a reseller of ShoutOUT? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-i-be-a-reseller-of-shoutout) [ View all Discussions ](https://www.g2.com/products/shoutout/discuss) ## Pricing Options Pricing provided by ShoutOUT. ### Starter Package $0 ### Pro Package $99 ### Growth Package $29 [ View More Pricing Information ](https://www.g2.com/products/shoutout/pricing) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Loyalty Management](https://www.g2.com/categories/loyalty-management)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) ##### Explore More [Recommendations for the best accounting service provider](https://www.g2.com/discussions/what-are-the-best-accounting-service-providers)[Is a dedicated APM tool worth it for a mid-size IT team managing under 100 applications?](https://www.g2.com/discussions/is-a-dedicated-apm-tool-worth-it-for-a-mid-size-it-team-managing-under-100-applications)[What are the top-rated event marketing platforms for trade shows?](https://www.g2.com/discussions/what-are-the-top-rated-event-marketing-platforms-for-trade-shows) [What is the top-rated task management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-task-management-solution-for-enterprises)[Popular sales intelligence services for retail business](https://www.g2.com/discussions/what-are-the-most-popular-sales-intelligence-services-for-retail-businesses)[What platform offers the best mobile app creation features?](https://www.g2.com/discussions/what-platform-offers-the-best-mobile-app-creation-features) [Show MoreShow Less](javascript:void(0);)