Shortcut has been a great application for the company I work for. We’ve used it for the last few years as a smaller start-up company but I can see how this would be very beneficial for a larger scale company as well. It's a great way for our team to collaborate together and stay on track with tasks/assignments. The workflows are easy to set up and understand and we all really enjoy using this product! Review collected by and hosted on G2.com.

Nothing negative at this time. It's been very beneficial to me and the startup company I work for. Review collected by and hosted on G2.com.

Pointing + the ability to assign and track the tickets throughout their lifecycle and reflect back on the progress we made over the past sprints. We've used other tools in the past but this is the one that sticks. Review collected by and hosted on G2.com.

Occasional outagest are quite the pain. but that can come from a lot of software. That said, if I had to pick another item it would be that the integrations into other tools like slack needs to be improved. Review collected by and hosted on G2.com.

Shortcut's interface is highly user-friendly. One can easily track several projects across different functions and departments. Additionally, it provides dashboard capabilities whoch can be used to derive meaningful insights. Review collected by and hosted on G2.com.

It doesn't allow to tag stories with decimal estimate points for example 0.5. This often makes it difficult to scope for adhoc and low priority work. Review collected by and hosted on G2.com.

I liked the ease of handling tasks and setting up boards. Review collected by and hosted on G2.com.

Limited in integration with test management software. Review collected by and hosted on G2.com.

Shortcut has a clean visualization for the most crowded information that there could be in a teamwork. We use this tool every day to coordinate the work and it is very easy to navigate for every team member. Review collected by and hosted on G2.com.

Nothing is missing from my perspective. I am enjoying use it more than other scrum tools like Jira for example. Review collected by and hosted on G2.com.

A solid project management tool that has a great ticket and sub-ticket tracking system similar to JIRA but better and easier to use than JIRA. You're not committed to light or dark UI. It can be swapped depending on what you prefer. Review collected by and hosted on G2.com.

While a great tool that I recommend, it's not without its faults - would be nice if tickets were draggable within the swim lanes of my own home overview page. would be nice if there was a deselect all option on the filters for our projects and teams. We have so many checkboxes of categories that to uncheck all 20+ only to view 1 or 2 checked at a time is truly arduous. Review collected by and hosted on G2.com.

It is straightforward to manage tasks from start to finish on Shortcut. Good interface usability. It makes it easy to set ownership of a task, individually or collaboratively. Good notification features Review collected by and hosted on G2.com.

I haven't encountered any issues or downsides when using Shortcut. Everything works properly. And like any software, you will figure out your own tips and tricks to make it work best for you depending on your organization’s unique needs. Review collected by and hosted on G2.com.

Coming from Jira,Shortcut feels considerably more streamlined and intuitive. With Jira, I would frequently get lost in the options available, and sometimes my progress would get lost with a page reload or as I moved in and out of internet coverage. Shortcut gives me only the options I need and is much more responsive, saving my progress automatically. I know Shortcut intimately, whereas Jira was always a black box, even though I've only been using Shortcut for about a third the time I used Jira. Review collected by and hosted on G2.com.

I wish Shortcut had an app for my phone. It works surprisingly well through my phone's web browser, but a dedicated app would be better. I also wish Shortcut had a rich text editor, as I'm less familiar with markdown and doing things like making numbered lists is annoying. Review collected by and hosted on G2.com.

It took a while to get used to it, and it now serves our team's needs. Hard to say what I like best. I prefer Jira for several reasons and feel I am constantly comparing. It is ok to show a roadmap view and once you figure it out, you can navigate based on a hierarchy of Tasks -> Stories -> Epics -> Milestones. That is beneficial for planning and running sprints and stand up with the teams. I do like how when you have all your stories pointed out, the way it shows progress for the epic in the roadmap view. Review collected by and hosted on G2.com.

The Roadmap is there, but it needs visibility improvements. You need to be able to close an epic in a milestone and have it disappear. You shouldn't have to have a date range to have the epics show up in the milestones. I end up putting arbitrary numbers just to make epic visibile. Also, we need the ability to color-code the roadmap. All of it is monochrome except for the green progress. We need a way to visualize better based on teams or something to make the roadmap more visible. It reads like a Gantt chart which is fine but could use some help.

I don't like the lack of dragability in an epic between in progress, complete, etc. You have to open the story or select several stories and then move them. Would be nice to just be able to drag between backlog and up next without having to make so many clicks.

The system is slow. We have never been able to resolve that. We have funny icons to show "Please be patient". We've come to accept it is just a slow system. Review collected by and hosted on G2.com.

I like how easy it is to use. I came from Jira and had no problems with the UI or any features. There are also some cool convenience features, like being able to drag and drop tickets from one lane to another. Review collected by and hosted on G2.com.

There was a short time when I would have a draft saved on a ticket cause that ticket to not load. Or, if it did, it would take upwards of 10 minutes. A cool feature my company and myself would like to see is the implementation of a UAT-like feature for tickets. We create separate documentation for UAT items, but if this could be build in to Shortcut, it would be all the rave. Review collected by and hosted on G2.com.