---
title: Shortcut Reviews
meta_title: 'Shortcut Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 177 reviews by the users' company size, role or industry
  to find out how Shortcut works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 177
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# Shortcut Reviews
**Vendor:** Shortcut  
**Category:** [Product Management Software](https://www.g2.com/categories/product-management-software)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 177
## About Shortcut
Shortcut is a fast, lightweight, and enjoyable project management platform built for high-performing engineering teams. From issue tracking to sprints and roadmaps, Shortcut streamlines development so teams can move quickly. Tens of thousands of teams build products with Shortcut, including companies like Dataiku, Geckoboard, and Crossbeam.



## Shortcut Pros & Cons
**What users like:**

- Users find the **ease of use** of Shortcut remarkable, making onboarding and task management effortless and efficient. (19 reviews)
- Users love the **clean and simple interface** of Shortcut, enabling quick team adoption and seamless integrations. (11 reviews)
- Users appreciate the **seamless integrations** with tools like Slack and GitHub, enhancing team collaboration and communication. (10 reviews)
- Users love the **intuitive user interface** and seamless integration that enhance project management efficiency and enjoyment. (8 reviews)
- Users value the **team collaboration features** of Shortcut, enhancing communication and visibility for seamless project management. (8 reviews)
- Users love the **simple layout** of Shortcut, making onboarding and daily use effortless and efficient. (7 reviews)
- Project Management (6 reviews)
- Users value the **easy integrations** with APIs and tools like GitHub and Slack, enhancing their productivity. (5 reviews)
- Time-saving (5 reviews)
- Customer Support (4 reviews)

**What users dislike:**

- Users find the **missing features** limiting, desiring enhancements like timelines, WIP limits, and custom field support. (6 reviews)
- Users express disappointment over the **lack of tools** in Shortcut, particularly when compared to alternatives like Jira. (4 reviews)
- Users find the **complexity of options** in Shortcut distracting for smaller teams, complicating their project management experience. (3 reviews)
- Users find the **learning curve challenging** , particularly for non-technical staff struggling to master the tool. (3 reviews)
- Users find Shortcut&#39;s **poor reporting** capabilities limit their ability to track metrics and team performance effectively. (3 reviews)
- Users are frustrated by **poor error handling** , losing updates and lacking essential features like undo and version history. (2 reviews)
- Learning Difficulty (2 reviews)
- Limited Customization (2 reviews)
- Limited Features (2 reviews)
- Slow Loading (2 reviews)

## Shortcut Reviews
  ### 1. Efficient and Agile-Friendly Project Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shihan S. | Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Shortcut?**

What I like best about Shortcut is its clean, intuitive interface combined with strong agile-friendly features. It makes managing software projects simple and efficient, with Kanban boards, sprint planning that help teams stay aligned without unnecessary complexity. Integrations with tools like Slack and GitHub further streamline workflows.

**What do you dislike about Shortcut?**

What I dislike about Shortcut is that, while it’s easy to use, it lacks some of the advanced features and depth found in more established tools like Jira. Reporting options and custom search functionalities are limited, Also sometime it takes while to load which tells me about scaling related matters.

**What problems is Shortcut solving and how is that benefiting you?**

Shortcut solves the problem of managing software development projects efficiently by providing a streamlined, agile-focused platform. It helps teams plan sprints, track progress, and collaborate in real-time, reducing miscommunication and project delays. For me, this means faster decision-making, better team alignment, and a clearer overview of project status, allowing us to deliver software more smoothly and on schedule.

  ### 2. Effortless Onboarding, But Reporting Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Shortcut?**

It has a very simple layout, as a product/project manager it's so easy to onboard new members of my team. Other tools like JIRA are so complex to use that they would need specific training.

**What do you dislike about Shortcut?**

The reports page can be further refined to have more reports, i want to know how long are folks spending on the different states of a story.

**What problems is Shortcut solving and how is that benefiting you?**

For my team, shortcut is helping to keep our entire team focused on the same project. I'm able to easily track how well we're doing on completing our projects. I can easily export the product roadmap for executive leadership and for the team, i'm able to tie our Objectives to feature releases.

  ### 3. The most intuitive  project management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chamal Ayesh W. | Data Scientist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about Shortcut?**

Easy to use. It has everything objectives, roadmap, stories and epics.

**What do you dislike about Shortcut?**

It is lack of timeline feature. Other than that I like all of it's features.

**What problems is Shortcut solving and how is that benefiting you?**

I usually manage 10+ project daily basis. Manual project manage would be nightmare for me for years. So decided to move to Shortcut for my all project management.

  ### 4. User-friendly interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Shortcut?**

interface is clean and simple, so teams can start using it quickly. Works well with tools like Slack and GitHub, helping teams stay connected. Built-in reports like burndown charts and implementation that help to track team progress. changes happen instantly, so everyone is always on the same page, and it is easy for customer support to inform them about the updates.

**What do you dislike about Shortcut?**

It doesn’t offer as many technical features as other tools like Jira.

**What problems is Shortcut solving and how is that benefiting you?**

Shortcut allows customer support teams to organize and track customer tickets and inquiries as tasks or stories. This makes it easier to prioritize, assign, and resolve issues without missing any requests, improving response times. Faster internal communication helps in resolving customer issues more efficiently, ensuring the team stays aligned.

  ### 5. Simple enough, complex enough, great for a software company

**Rating:** 5.0/5.0 stars

**Reviewed by:** B A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Shortcut?**

It's centred around how software is written today but flexible enough to not dictate how your team should work. I've used it with a more scrum oriented workflow and a more kanban workflow, and coordinating between technical and non-technical teams, and I found it worked well. 

We used the git integration and I found that super helpful. I've generally found it pretty easy to use both for daily use and on a side project.

Note:
- In the "things to consider" section below it lists "ease of implementation" and I'm not sure how that's different from ease of use, but if it means how easy it is to set up your organization the way you want, I've found it good.

**What do you dislike about Shortcut?**

There are a lot of knobs and options that are helpful when the organization is big enough and the needs complex enough, but when you just have a few devs on something, some of the details and repetition can be more distracting than useful -- eg. the distinction between "technical area,", "skill set" and "product area" can be redundant, even when you might want to distinguish between eg. front end and back end teams.

It would be handy if the milestones feature could be available for the free tier. I realize you want to keep the more "enterprise" features for paying customers, but for bootstrapping a little project that may or may not grow, just the ability to have milestones like MVP, soft launch etc. can help get you to the "ok now this is a real product" stage.

**What problems is Shortcut solving and how is that benefiting you?**

I found it very effective at handling tasks from a variety of projects in a single kanban style. I've used other systems where I had to use a separate board for each project, and it's annoying. I might be awaiting review on a task in one project, reviewing code for another, and then starting work on another task, and keeping track of them in one board is very useful.

  ### 6. Effortless project management, ticket tracking and roadmap planning for agile orgs without the bloat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2024

**What do you like best about Shortcut?**

Easy to admin and setup, fast and clean UX, excellent APIs, great roadmap capabilities with support for objectives and key results.  Great integrations with Github, Figma and more.  Their support team is fantastic.  It is a tool I use every day and it is a delight with every interaction.

**What do you dislike about Shortcut?**

Wish they would release WIP limits.  Also they need deeper support for custom fields (e.g. search) and support for additional filters like by state in their backlog view.

**What problems is Shortcut solving and how is that benefiting you?**

- Track bugs
- Track feature and toil work to do and done
- Track plans and roadmaps and backlogs
- Show progress and blockers
- Supports both Kanban and Scrum


## Shortcut Discussions
  - [What is Shortcut used for?](https://www.g2.com/discussions/what-is-shortcut-used-for) - 1 comment
  - [What is a clubhouse?](https://www.g2.com/discussions/what-is-a-clubhouse) - 2 comments

- [View Shortcut pricing details and edition comparison](https://www.g2.com/products/shortcut/reviews?filters%5Bsentiment_snippet%5D=1451676&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A04%3A42+-0500&secure%5Bsession_id%5D=f4f7b50a-0833-4f53-8651-529de8c3528e&secure%5Btoken%5D=b0b324edc9d4a23fb4b3e1617cf9e03207b9f36b2c11a71d60bf9a8904cb5a8e&format=llm_user)
## Shortcut Integrations
  - [Cursor](https://www.g2.com/products/cursor/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Shortcut Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Bug Reporting**
- User Reports & Feedback
- Tester Reports & Feedback
- Team Reports & Comments

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Communication**
- Wiki Documentation
- Community Forum
- Customer Ideation
- NPS of Customers

**Bug Monitoring**
- Analytics
- Bug History
- Data Retention

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Planning**
- Task Ranking
- Kanban Board
- Custom Workflows
- Release Forecasting
- Projections
- Prioritization

**Agentic AI - Bug Tracking**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Assignment Management
- Prioritization

**Additional Functionality**
- API
- Audit Trail
- Drag & Drop
- Projections
- Charting
- Ticket Management
- Monitoring
- Status Tracking
- Progress Tracking
- Workflow Management
- Project Time Tracking
- Issue Tracking
- Configurable Workflow
- Collaboration Tools
- Agile Methodologies
- Customizable Fields
- Backlog Management
- Real-Time Updates
- Single Sign On
- Generative AI
- Task Scheduling
- Activity Tracking
- Activity Dashboard
- Task Management
- Project Management
- Project Planning
- Feedback Management
- Code Repository Integration
- Reporting & Statistics
- Email Management
- Knowledge Base Management
- Multiple Projects
- Tagging
- AI Copilot
- File Management
- Issue Management
- Task Planning
- Data Visualization
- Bug/Issue Capture
- Bug Tracking
- Alerts/Notifications
- Commenting/Notes
- @mentions
- Third-Party Integrations
- Customizable Templates
- Task Progress Tracking
- Real-Time Notifications
- Access Controls/Permissions

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Workflow Management**
- Progress Monitoring
- Progress Tracking
- Status Tracking
- Activity Tracking
- Milestone Tracking
- Task Progress Tracking
- Project Tracking

**Additional Functionality**
- Task Management
- Collaboration Tools
- Real-Time Updates
- Access Controls/Permissions
- Task Planning
- Product Lifecycle Management
- Communication Management
- Data Import/Export
- Activity Dashboard
- Real-Time Notifications
- API
- Resource Management
- Planning Tools
- Drag & Drop
- Commenting/Notes
- Customizable Fields
- Calendar Management
- Third-Party Integrations
- Workflow Management
- Task Scheduling
- Requirements Management
- Project Management
- @mentions
- Multiple Projects
- Reporting & Statistics
- Project Planning
- Single Sign On
- Document Storage
- Release Planning
- Customer Journey Mapping
- AI Copilot
- Gantt/Timeline View
- Reporting/Analytics
- Email Management
- To-Do List
- Surveys & Feedback
- Deadline Management
- Generative AI
- Product Roadmapping
- Idea Management
- Real-Time Data
- Agile Methodologies
- Timeline Management
- File Management
- Data Security
- Project Templates
- Feedback Management
- Tagging
- Template Management
- Guest Access
- Visualization

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

## Top Shortcut Alternatives
  - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,075 reviews)
  - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,575 reviews)
  - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,307 reviews)

