--- title: ShopWorks Reviews meta_title: 'ShopWorks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how ShopWorks works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 25 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ShopWorks Reviews **Vendor:** ShopWorks Software **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 25 ## About ShopWorks ShopWorks is a robust and comprehensive Workforce Management Software powered by cutting-edge AI and Machine Learning. As a vital part of your best-of-breed solutions, ShopWorks is expertly designed to optimise your workforce, maximising revenue and automating management tasks. Experience the power of true automation, labour and cost optimisation, and efficient staff management that boosts engagement and drives bottom-line benefits. Trust ShopWorks to revolutionise your business, making it smarter, faster, and more efficient. ## ShopWorks Reviews ### 1. Opportunity to develop **Rating:** 2.5/5.0 stars **Reviewed by:** Nathan D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about ShopWorks?** Streamline our staffing schedules throughout the company and give our teams 24/7 access to their working hours. In theory, this makes us more efficient. **What do you dislike about ShopWorks?** JQewry holiday pot. This should be linked to individual rota patterns of which you're isolated to a single default rota. This doesn't work for shift workers and should have a limitless rota default. You can create a shift pattern of shift but these don't assign to individuals. This really should be your default rota week 1,2,3. The holiday pot then queries shift allocated from the calendar to auto-assign the hours needed for booking. **What problems is ShopWorks solving and how is that benefiting you?** Time management **Official Response from Mujtaba Shah:** > We're glad to hear that ShopWorks has streamlined your staffing rotas and provided 24/7 access for your teams. We appreciate your feedback about the holiday pot feature and will share it with our development team for consideration. ### 2. Not bad **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about ShopWorks?** Ease of Use, Number of Features, Ease of Implementation, comms to all empolyees **What do you dislike about ShopWorks?** Not as easy to allocate rotas and change the teams **What problems is ShopWorks solving and how is that benefiting you?** Limited number of characters on when sending comms **Official Response from Mujtaba Shah:** > Thanks for taking the time to leave us a review! There are a few different methods for rota creation, we may be able to guide you to changing teams and rota allocation - please send us an email to help@theshopworks.com ### 3. Manager user **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ShopWorks?** Rootas and work logs are easy to see and confirm **What do you dislike about ShopWorks?** Not able to store rota templates in the back ground to copy through **What problems is ShopWorks solving and how is that benefiting you?** payroll in one place **Official Response from Mujtaba Shah:** > Thank you for leaving us a review! We may be able to help with the rota copying/creation - please send us an email to help@theshopworks.com and the Support Team can look into this for you. ## ShopWorks Discussions - [What is Shopwork?](https://www.g2.com/discussions/what-is-shopwork) - [What is Shopwork management?](https://www.g2.com/discussions/what-is-shopwork-management) - [How much does ShopWorks cost?](https://www.g2.com/discussions/how-much-does-shopworks-cost) - [View ShopWorks pricing details and edition comparison](https://www.g2.com/products/shopworks/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+10%3A02%3A11+-0500&secure%5Bsession_id%5D=72f48e55-afb4-4fff-827b-170fb7ca9714&secure%5Btoken%5D=f4c9682c3bf21c4295cc8a58c090980074e6e8bed8beb1a0afc66940ac6ebfaa&format=llm_user) ## ShopWorks Features **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance - Activity Dashboard - Labor Cost Reporting **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Content** - Automation - File Sharing - Content Library **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal - Self Service Portal - Labor Management - Attendance Management - Employee Management - Shift Management - Payroll Management - Calendar Management - Communication Management - Compliance Management - Availability Management - Timesheet Management **Additional Functionality** - Sick Leave Tracking - Online Time Clock - Automated Scheduling - Overtime Calculation - Alerts/Notifications - Mobile Access - Customizable Reports - Schedule Distribution - Generative AI - Multi-Location - Reminders - Shift Scheduling - Reporting/Analytics - Labor Cost Calculator - Shift Swapping - Access Controls/Permissions - Messaging - Data Import/Export - Approval Process Control - Employee Database - AI Copilot - Mobile Alerts - Vacation/Leave Tracking - Activity Tracking - Drag & Drop - Biometric Recognition - API - Real-Time Notifications - Real-Time Data - Resource Allocation **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top ShopWorks Alternatives - [Keka](https://www.g2.com/products/keka/reviews) - 4.4/5.0 (2,048 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (647 reviews)