Alex A.
AA
Alex A.
Owner
Small-Business (50 or fewer emp.)
"Fabric Bits and Bobbins"
5/5
What do you like best about ShopWired?

The customer service from shopwired is fantastic. They are UK based and have been known to answer an email on a Sunday night. As a small business owner it's very handy knowing that the support is there Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

There is not much to dislike. I have tried many ecommerce platforms and found shopwired to be great. I would like more apps and themes, but the team is happy to discuss any changes you want to do. Review collected by and hosted on G2.com.

David G.
DG
David G.
Self Employed
Small-Business (50 or fewer emp.)
"They made setting up a website so easy!"
5/5
What do you like best about ShopWired?

Excellent Support and guidance both duri Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Nothing - They have met all my expectations Review collected by and hosted on G2.com.

JB
Josephine B.
Creative Director
Small-Business (50 or fewer emp.)
"Excellent website provider!"
5/5
What do you like best about ShopWired?

Shopwired is easy to use, has lots of good add ons, and creates a really professional site. Help guides are excellent and easily talk you through everything you need to know to create all the details of your website. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Nothing really, but if I had to change anything I'd like a wider variety of templates/themes, or a way to create my own home page layout, eg choosing which type of menu, where the social icons go, how many content blocks vs images, etc. Review collected by and hosted on G2.com.

MB
Mark B.
Director
Small-Business (50 or fewer emp.)
"Friendly staff and easy setup for a professional store"
4.5/5
What do you like best about ShopWired?

I very much like the look of my ShopWired store and the ease of maintaining it Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

The import from eBay function doesn't work well if you have multiple language stores.

It needs the ability to filter by country during import. Review collected by and hosted on G2.com.

JH
John H.
Managing Director
Small-Business (50 or fewer emp.)
"Great value functionality"
5/5
What do you like best about ShopWired?

I chose ShopWired as they offered far more products items compared to my previous host company. In addition, they offer so many free widgets that are really essential to our shop. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

It's very hard to find something I don't like about Shopwired as even the help files are very detailed. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"User since 2014"
5/5
What do you like best about ShopWired?

We've been using Shopwired since 2014. I would hope that tells you all you need to know. They have a good and most importantly stable platform. If we've ever had a problem it's been swiftly dealt with and was generally of our own making! Improvements and upgrades are implemented without hitch and constantly add value to the product. We've tried a few and migrated to Shopwired from Volusion. Turns out that was a great move on our part. Never looked back. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Not a lot. Not a lot. Not a lot. Not a lot. Not a lot. Not a lot. Sorry there is a minimum character requirement for this field. The only bad thing about Shopwired is they use G2 for their reviews, this G2 review platform is profoundly annoying. I like Shopwired so much I even put up with G2 review platform to spread the word about what a great outfit Shopwired is. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Product and First Class Support"
5/5
What do you like best about ShopWired?

Coming from a very expensive and complex Magento 2 setup, the ease of setup and day to day admin is a breath of fresh air plus a huge cost saving. For a non-technical company it is entirely possible to create a fully functioning ecommerce store within a relatively short timescale, something we were unable to accomplish to our satisfaction with our previous Magento offering. We looked very closely at other competitors such as BigCommerce, EKM, Shopify etc but we felt that as a predominately UK based business and customer base Shopwired was our best option and so far we have never regretted that decision. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

The shared hosting setup means we cannot have certain / specific 'custom' attributes that were available [in theory] using the Magento platform. To get around this has taken some lateral thinking internally and discussions with the Shopwired support team which resulted in either a functioning 'workaround' or a decision not to have that particular functionality in place. I stress this is for very specific 'custom' requirements and does not mean that we think Shopwired lacks any 'standard' features you would expect from an ecommerce platform Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"UK based customer service"
4.5/5
What do you like best about ShopWired?

Most of the larger companies lack UK based support and are very "rigid" in how they operate, I like that with Shopwired I can speak to someone easily and if i want alterations made I can do so without extortionate costs Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

The only thing i could possibly say is that is that one of its best features is also its biggest flaw - it's so easy to use and build a website however the reason for this is that the templates and layouts are all predefined and easy to customise, however if you want to do something more "complex" that would require coding it's really not possible to do it yourself - having said that as I mentioned before it's not outrageously expensive to get them to make adjustments anyway Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Great shop platform and fantastic support"
5/5
What do you like best about ShopWired?

A vast host of customisation options and really fast and help full support and in general very easy to setup with loads of guides to help if you can't work out how to set what you want straigh away Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

So far I haven't actually found anything I don't like there are some options I would like to see added but when I message tech support about those I was informed they where already working on those for there next site update which will be in a few weeks. Review collected by and hosted on G2.com.

MO
Mick O.
The owner
Small-Business (50 or fewer emp.)
"Business Webshop Review"
5/5
What do you like best about ShopWired?

Fully managed for a no-hassle life. Simple to use and has great features for the price. Built-in Stripe and Klarna are brilliant. UK support has been fantastic for a novice like me. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Nothing the support team hasn't sorted for me. Review collected by and hosted on G2.com.