--- title: Shopware Reviews meta_title: 'Shopware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 198 reviews by the users' company size, role or industry to find out how Shopware works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 198 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopware Reviews **Vendor:** Shopware **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 198 ## About Shopware Shopware is the open commerce platform for the agentic era. It gives global B2C and B2B organizations the infrastructure to grow while retaining control of their data, business logic, and customer experience. Built on open-source technology and an API-first architecture, Shopware combines ready-to-use commerce capabilities with the freedom to customize, extend, and deploy as SaaS, PaaS, or self-hosted. Businesses can manage complex commerce models, connect their preferred technology, automate workflows, and create differentiated experiences for human and agentic buyers, without being locked into a rigid platform model. Shopware connects a scalable commerce core with intelligent capabilities that help merchants grow their way, automate the work, and elevate the experience. More than 55,000 businesses use Shopware worldwide, supported by a global partner ecosystem and 3,100+ extensions. The platform is recognized by Gartner, Forrester, IDC, and Paradigm B2B and is backed by GDPR compliance, SOC 2 certification, open product development, and a public roadmap. ## Shopware Pros & Cons **What users like:** - Users value the **extensive customizability** of Shopware, enjoying its flexibility and ease of integration for their needs. (10 reviews) - Users appreciate the **ease of use** with Shopware, benefiting from its simple UI and customization features. (10 reviews) - Users praise Shopware for its **exceptional customer support** and **intuitive, adaptable features** enhancing online store management. (10 reviews) - Users value the **easy customization** capabilities of Shopware, enhancing their experience with seamless integration and personalization. (9 reviews) - Users value the **easy integration** features of Shopware, enhancing efficiency and streamlining online store management. (8 reviews) - Easy Integrations (8 reviews) - Users praise Shopware's **exceptional customer support** , which is attentive and provides tailored solutions for business needs. (7 reviews) - Customization Options (7 reviews) - Efficiency (7 reviews) - User Interface (7 reviews) **What users dislike:** - Users find Shopware **expensive** due to additional costs for plugins and complex features needed for effective use. (5 reviews) - Users often face **update issues** that can cause incompatibilities and require extensive adjustments, complicating the experience. (5 reviews) - Users find the **complex setup** of Shopware challenging, often needing developer help for advanced features and integrations. (4 reviews) - Users find the **learning curve steep** due to complex setups and reliance on developer resources for advanced features. (4 reviews) - Users find the **slow performance** of Shopware frustrating, especially when working with large datasets and after cleaning devices. (4 reviews) - Complex Usability (3 reviews) - Developer Dependency (3 reviews) - Difficult Setup (3 reviews) - Pricing Issues (3 reviews) - Complexity (2 reviews) ## Shopware Reviews ### 1. Shopware 6 provides a highly customizable framework with strong plugin environment **Rating:** 4.5/5.0 stars **Reviewed by:** Simon S. | PhD Student, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Shopware 6 is perfect for our use case of internally developing a shop that is able to adapt to different business cases and realities. Shopware provides a highly customizable framework with strong plugin environment and various helpful sources of support. It additionally provides useful APIs and integration functionalities. **What do you dislike about Shopware?** A lot of curcial functionality can only be achieved wirh plugins, of which plenty are available. But different aspects of the documentation could sometimes be a bit more complete. Generally, the basics and the core functionalities are documented well, some more specific use cases can be more complex to be figured out. **What problems is Shopware solving and how is that benefiting you?** Shopware provides a customizable framework to create multiple channels and frontends based on one uniform backend and data store. This benefits a company with limited resources but a larger number of different channels and markets **Official Response from Team Shopware:** > Hi Simon, thank you your for the review. We are glad that Shopware 6 is fitting to your specific business cases. We are convinced that Shopware 6 as a basis and with the API first approach is the ideal platform for today's and future's digital commerce. Thank you again for your valuable feedback. All the best, Your Shopware-Team ### 2. Best in price-valio ratio **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Shopware?** High flexibility for customizations You feel that you are taken seriously as a customer You are involved in the further development of the product Very good communication between customer and Shopware **What do you dislike about Shopware?** In some cases to much a B2C thought in Software Design, B2B features still require customization **What problems is Shopware solving and how is that benefiting you?** Shopware is the platform we're building our highly customized shop on. **Official Response from Team Shopware:** > Hi there, Thank you very much for your review! We're delighted to hear that you appreciate Shopware's flexibility and the close collaboration between our team and customers. Your feedback on B2B features is valuable, and we’ll continue to focus on making improvements that meet your needs. We’re thrilled to be part of your journey in building a highly customized shop and look forward to supporting your success! All the best, Your Shopware Team ### 3. flexible e-commerce software solution for B2B and B2C use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Shopware?** With countless plugins, Shopware can be easily extended and adapted to many business processes. **What do you dislike about Shopware?** Some further developments do not seem to be effective when published. **What problems is Shopware solving and how is that benefiting you?** With Shopware, we can conduct our business online and still be close to our customers. Customer needs in the B2B environment were met. **Official Response from Team Shopware:** > Hello, Thank you for choosing Shopware. We are glad to hear your positive comments on our Flow and Rule Builder and Shopware’s extensibility. We would be more than happy to hear your thoughts personally. Please feel free to contact us to discuss further at (https://www.shopware.com/en/#contact-sales). Best regards, Your Shopware Team ### 4. best decision already years ago **Rating:** 5.0/5.0 stars **Reviewed by:** Frank S. | Geschäftsführer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Shopware?** we have been using Shopware for many years and have been able to quickly implement every requirement that the market brought with it. **What do you dislike about Shopware?** There have been no points so far that we do not like about Shopware. **What problems is Shopware solving and how is that benefiting you?** the backend is easy to use, so that new employees can be quickly trained **Official Response from Team Shopware:** > Hi Frank, Thank you very much for your long-standing loyalty and the excellent review! We are very pleased that Shopware has enabled you to respond flexibly to various market demands over the years and that our user-friendly backend (admin) quickly integrates new employees. We appreciate your trust and look forward to continuing to grow with you in the future! Best regards, Your Shopware Team ### 5. Smart for User and Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Lance T. | Director E-Commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Shopware?** Scalability and Convenience very good. Lean cost. **What do you dislike about Shopware?** Not all Plug-ins good for high volume shops **What problems is Shopware solving and how is that benefiting you?** Self explanatory and easy to sue **Official Response from Team Shopware:** > Hello Lance, Thank you for the valuable insights and for choosing Shopware. We appreciate your positive comments on Shopware’s ccalability. Please feel free to contact us to discuss your thoughts on our plugins: (https://www.shopware.com/en/#contact-sales). Best regards, Your Shopware Team ### 6. Shop platform with a lot of possibilities and continuous evolution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Shopware?** Our direct contact is always helpful when it comes to questions or support. **What do you dislike about Shopware?** Plugins are often not up to date with the latest version of shopware core. **What problems is Shopware solving and how is that benefiting you?** Our Onlineshop for 7 countries and different languages runs on Shopware 6. Customers can purchase our items on a userfriendly website. **Official Response from Team Shopware:** > Hello, We are delighted to hear that your contact at Shopware is always of help. Please feel free to get in touch with us to discuss your plugin issue further at (https://www.shopware.com/en/#contact-sales) Best regards, Your Shopware Team ### 7. order management **Rating:** 5.0/5.0 stars **Reviewed by:** Satyam R. | Sr.Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Shopware?** Easy to integration other ERP & Proper sync data **What do you dislike about Shopware?** Few time sync & Tech glitch issues no other issue **What problems is Shopware solving and how is that benefiting you?** easy to mange data & Orders **Official Response from Team Shopware:** > Hi Satyam, Thank you very much for your review! It's great to hear that you find Shopware's integration capabilities with ERP systems and data synchronization useful for managing your orders and data efficiently. We understand that occasional syncing and technical glitches can be frustrating, and we’re continuously working to improve the platform's performance. Your feedback helps us make Shopware even better. If there's anything specific you'd like assistance with, please don’t hesitate to reach out: https://www.shopware.com/en/#contact-sales. All the best, Your Shopware Team ### 8. Professional online shop module **Rating:** 5.0/5.0 stars **Reviewed by:** Gartenbau U. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** We started with Shopware 5 and switched to Shopware 6 very early on. Since then, we have had double-digit growth rates in online trading every year. The visibility of our online shop in the search engines is perfect. The operation is very easy even for inexperienced people. The documentation is clear, understandable and is supplemented by videos. The support is also very good. Shopware also offers a variety of functions that are completely sufficient even without additional plugins. It is also very easy to integrate into our workflow. What we like best is the “simplicity” of operation for our customers. **What do you dislike about Shopware?** Shopware offers a free version, followed by subscriptions with monthly fees. That's fine as far as it goes. However, a version for small businesses is now missing. That was available back then, the “Professional Edition” and we’ve been using it for as long as we can. **What problems is Shopware solving and how is that benefiting you?** Shopware does a lot of our work with little effort. We would like to thank you for that. **Official Response from Team Shopware:** > Hi there, Thank you for sharing your experience with Shopware. We're thrilled to hear about your significant growth in online trading since switching to Shopware 6. We're also pleased that Shopware's built-in functions meet your needs and seamlessly integrate into your workflow. At Shopware, we're committed to simplifying your ecommerce operations and are delighted to hear that we've been able to do so effectively. Regarding your feedback on the subscription model, we appreciate your input and will consider it as we continue to improve our offerings. All the best, Your Shopware-Team ### 9. An e-commerce store that works perfectly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Shopware is quickly set up. The interface in the frontend and backend is nice and tidy. The store works perfectly and is fast (loading times). The shopping cart/purchase process in this store is well thought out and easy to find. In addition to the cloud version, there is also a self-hosted version. The support is perfect; fast, friendly and uncomplicated. Flow Builder great and constant updates and improvements. **What do you dislike about Shopware?** Shopware itself is relatively expensive. Perfect for large companies with many products and high turnover. For small companies with few products, the price-performance ratio is no longer quite as good, as many features are not (or cannot be) used and the setup with individual designs and requests costs even more. **What problems is Shopware solving and how is that benefiting you?** Faster sales process and simple shopping cart system. Easier integration of extensions and less software development due to better coordinated scripts. Better and simpler content builder than some other systems. **Official Response from Team Shopware:** > Hi there, Glad to hear you're enjoying Shopware's ease of setup, interface, and performance! Thanks for highlighting the Flow Builder and our commitment to constant updates. Thank you for the feedback about the pricing. We're constantly evaluating our pricing structure to ensure it aligns with the value we provide, and we appreciate your input on this matter. Best regards, Your Shopware Team ### 10. Simple and user-friendly system **Rating:** 4.5/5.0 stars **Reviewed by:** Martin W. | Angestellter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Shopware is a very flexible platform that can be adapted to the needs of any business. We have used many helpful plugins. The system has extensive features: Shopware offers a variety of functions that provide online retailers with everything they need to build a successful shop. **What do you dislike about Shopware?** Shopware is a very comprehensive platform that can be somewhat complex for beginners. Here, you do need some expertise to navigate to the right menus. The media portal could be simpler. **What problems is Shopware solving and how is that benefiting you?** Shopware provides the complete platform for our online shop. **Official Response from Team Shopware:** > Hello Martin, Thank you very much for your feedback! We are very pleased that you benefit from the user-friendliness and flexibility of Shopware. We continuously work on further improving the usability for beginners as well. Thank you for choosing Shopware. Best regards, Your Shopware Team ### 11. One of the best shopping platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Holger R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Shopware?** Good and fast platform, constant updates to keep the platform relevant **What do you dislike about Shopware?** Compared to Shopware 5 a lot of features are missing, which now are called Plugins by third party developers, with interoperation problems New licencing model with Evolve/Rise plans switched to subscription model, based on your turnaround. Shopware used to be a pay once and small service contact model, now it is an expensive subscription model **What problems is Shopware solving and how is that benefiting you?** Selling Tickets and Products to customers **Official Response from Team Shopware:** > Hello Holger, Thanks for your valuable feedback. It's great to hear you find Shopware fast and constantly updated. We acknowledge your concerns about the transition to Shopware 6, including the shift to plugins and the new subscription model. We aim to balance innovation with user needs and are committed to supporting your ticket and product sales efficiently. Best, Your Shopware Team ### 12. Harnessing the Power of Shopware 6 for E-Commerce Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Shopware?** I appreciate Shopware's extensive customization capabilities, allowing for unique and tailored online store designs. **What do you dislike about Shopware?** The learning curve can be steep for beginners, especially when delving into its advanced features and customization options. **What problems is Shopware solving and how is that benefiting you?** Shopware solves the problem of managing complex product inventories and sales channels in a unified platform. This benefits me by simplifying the process of selling products online across multiple platforms, improving operational efficiency, and enhancing the customer shopping experience. **Official Response from Team Shopware:** > Hi Fabian, Thank you very much for your feedback, we really appreciate your great experience with Shopware and we look forward to creating even greater e-commerce excellence with customers like you. All the best, Your Shopware team ### 13. very flexible system to realize your own wishes **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Shopware?** Shopware can be individually adapted to our needs, can be further developed and grow as the company grows **What do you dislike about Shopware?** The new pricing model is not foreseeable for us in the future, which poses a risk **What problems is Shopware solving and how is that benefiting you?** The individual representation of the products after configuration by the customer in real images **Official Response from Team Shopware:** > Hi Peter, thank you for your feedback. Great to hear, that Shopware is addressing your needs like representing your products after configuration. Thank you also for your open feedback regarding your concerns. It truly helps us to constantly improve our product and to evaluate valuable feedback, like yours, to develop improvements. Best, Your Shopware-Team ### 14. Happy Shopware user since 2015 **Rating:** 5.0/5.0 stars **Reviewed by:** Simon T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Shopware?** Active community, many helpful plugins, German support and a large partner network. We have been working with Shopware and the enterprise agency elio GmbH since 2015 and are really happy **What do you dislike about Shopware?** Nothing really, we have all the functions we need, and if not our agency helps us with development of plugins. **What problems is Shopware solving and how is that benefiting you?** For us, Shopware is both a store system and a content management system. The experience worlds make it relatively easy to design your own landing pages and launch corresponding marketing campaigns. The system is also very intuitive and new colleagues can familiarize themselves with it very quickly. **Official Response from Team Shopware:** > Hi Simon, It's wonderful to hear your positive feedback as a Shopware user since 2015! We're glad that our active community, extensive plugin options, support, and partner network have been instrumental in your success. Thank you for your continued support and trust in Shopware. Best wishes, Your Shopware-Team ### 15. Good system and great and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Uwe L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Shopware?** The programm is good and you can make easy a mulitlanguage shop and show your products. We test in the last years many other system and also XT-Commerce was was having a few shops over the past year. they was always better to place in the searchengines. but on the end we belive shopware 6 ist the best system we can use for us. Also you can do most updates by your own where you need to pay 2500 bucks by XT-commerce every time. **What do you dislike about Shopware?** To take a higher licence then the community edition makes after one year of expierence no sence. Because most of the cases i would say 8 from 10 they close the case without that we have a solution. Verry sad. from all cases druing 12 month mostly only 2-3 was answert that we cut solve it. Support shut be better then its the best system in the world. **What problems is Shopware solving and how is that benefiting you?** very good question **Official Response from Team Shopware:** > Hello Uwe, Thank you so much for the great review, your feedback and time. We are happy to hear that you are satisfied with the simplicity of Shopware and that you have find the right fit for your business. Please feel free to contact us here (https://www.shopware.com/en/#contact-sales) if you would be interested sometime in migrating in a different plan, we are happy to help you out, support you with that and answer all your questions. Best regards, Your Shopware team ### 16. Shopware is a great CMS system **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Shopware?** The simple operation and endless possibilities for extensions without expensive programmers. **What do you dislike about Shopware?** An onboard staging would be great as well as a direct marketplace connection. **What problems is Shopware solving and how is that benefiting you?** Shopware, through Pickware, provides an easy integration of our branch and thus connects both channels, in-store and online shop, with one system. The checkout solution also works great. **Official Response from Team Shopware:** > Hi Patrick, Thanks for your positive feedback and trust in Shopware. We're thrilled to hear you find Shopware to be an excellent CMS, appreciating its ease of use and the endless possibilities for extensions without needing expensive developers. We'll take your suggestion for onboard staging and direct marketplace integration to heart as we aim to enhance our platform further. Best, Your Shopware Team ### 17. Shopware Rise **Rating:** 5.0/5.0 stars **Reviewed by:** Mürsel Can G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Shopware?** The Shopware SaaS Rise Edition is suitable for companies that do not need to worry about maintenance or hosting. The backend is very quick to learn. **What do you dislike about Shopware?** In the meantime, we had problems with communication with Shopware Support, but this was resolved in the meantime. **What problems is Shopware solving and how is that benefiting you?** Shopware is a modern shop system that immediately incorporates all important innovations such as AI. With the various AI tools, product descriptions and other good things can be done. **Official Response from Team Shopware:** > Hi Mürsel, Thank you very much for sharing your feedback. We are pleased that you are satisfied and happy with Shopware Rise. Great to hear that you are already using Shopware's innovative AI tools - we are sure that these tools are very beneficial for even more business success. Best, Your Shopware team ### 18. Shopware as an e-commerce solution **Rating:** 5.0/5.0 stars **Reviewed by:** Benedikt T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Easy to handle, good overview, good price-performance. Easy implementation, high number of features, and easy to integrate. Also nice support through our agency. **What do you dislike about Shopware?** Sometimes difficult to install new tools without help **What problems is Shopware solving and how is that benefiting you?** Good and fast transfer through our ERP to the frontend. Easy to use with many different designs/templates. **Official Response from Team Shopware:** > Hi Benedikt, Thanks for your feedback! We are pleased that you like our products good overview, the good performance, the simple implementation and the wide range of extensions. Perhaps this link can help you install extensions: https://docs.shopware.com/en/shopware-6-en/saas/extensions?category=shopware-6-en/saas If you have any further questions or feedback, feel free to reach out. Best regards, Your Shopware-Team ### 19. Shopware 6 - Perfect Shop Basis **Rating:** 5.0/5.0 stars **Reviewed by:** Florian Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** userfriedly backend, programmer friendly frontend. Easy to implement new features. Customer support for plugins is good via ticket system. We are an angency and we use over 30 instances of shopware **What do you dislike about Shopware?** not many new features in new versions, many bugs in the last few updates **What problems is Shopware solving and how is that benefiting you?** bugs **Official Response from Team Shopware:** > Hi Florian, Thank you so much for the positive feedback! Great to hear from an agency that you can benefit from Shopware's features, the customer support and the user experience for users and developers. we We really appreciate your feedback. Best regards, Your Shopware-Team ### 20. Excellent Shop-System for small and big traders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** - nice and functional admin interface - out-of-the-box all features that a small or medium-sized trader needs - easy to integrate in existing infrastructure - headless api - open-source concept **What do you dislike about Shopware?** - binary ids in tables - sometimes a slow processing of the tickets **What problems is Shopware solving and how is that benefiting you?** We needed a shop system to accompany our TYPO3 homepages and enterprise portals. We analyzed several shop systems (magento, oxid, prestashop, woocommerce) for about half a year and Shopware was the test winner. **Official Response from Team Shopware:** > Hi, thank your for your feedback! We're thrilled to hear your positive feedback about Shopware! It's fantastic to know that our admin interface, comprehensive out-of-the-box features, ease of integration, headless API, and open-source concept have all met your needs as a small or medium-sized trader. Our goal is always to provide a platform that is both powerful and user-friendly, supporting our users' diverse requirements. Warmest regards, Your Shopware-Team ### 21. Very good experience with shopware **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Great customer support, easy to handle, good mailflow, i like the design of our shop, enough number of features, it was really easy to integrate and the implementation made a lot of fun, our frequency of use is highlevel. **What do you dislike about Shopware?** Nothing, its all ok, we really like it a lot. **What problems is Shopware solving and how is that benefiting you?** we wanted to create a good and easy online shop for our customer and shopware helps us perfectly **Official Response from Team Shopware:** > Hey Lisa, thank you for your positive review! It's great to hear that you appreciate Shopware's easy handling, excellent customer support, and seamless integration process. Your satisfaction with the design and features of your shop is also fantastic to hear. If you ever have any questions or need further assistance, feel free to reach out. Best, Your Shopware-Team ### 22. Standardized store system with many plug-ins **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** We are currently still using Shopware 5. Due to its long availability on the market, you can find many good solutions and experienced developers. The system is also well suited for our in-house developers. **What do you dislike about Shopware?** Experienced developers are required for the correct use of the web cache. **What problems is Shopware solving and how is that benefiting you?** Shopware helps us to display and sell our products in a standardized way from our PIM. **Official Response from Team Shopware:** > Hello Stefan, Thank you very much for your valuable feedback. It's fantastic to hear that Shopware is helping you display and sell your products seamlessly from your PIM. We also appreciate your positive experience with Shopware's great developer community. If you would like to receive further information on developer-related topics, you can view our DevDocs at developer.shopware.com. Best, Your Shopware team ### 23. Modern, powerful and easy-to-use shop system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Shopware?** Intuitive usability and great customer service. **What do you dislike about Shopware?** Nothing worth mentioning................ **What problems is Shopware solving and how is that benefiting you?** Easy to use shopping system; intuitive backend for our students **Official Response from Team Shopware:** > Hello, Thank you for your feedback and for choosing Shopware. We're happy to hear that you like Shopware as a powerful and easy-to-use shop system. In case you need assistance one day, please feel free to contact us at (https://www.shopware.com/en/#contact-sales). Best regards, Your Shopware Team ### 24. Effective e-commerce solution with room for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Shopware?** - The user interface of Shopware 6 is extremely user-friendly and intuitively designed - Management of products, orders, and customer information is facilitated - Extensive selection of extensions and plugins - Well-documented guides with videos - Implementation of Shopware was also relatively straightforward and quickly achievable **What do you dislike about Shopware?** - Some specific adjustments require additional development work - Integration of third-party tools is sometimes challenging **What problems is Shopware solving and how is that benefiting you?** - Shopware simplifies the organization and management of product catalogs as well as the processing of orders - appealing and user-friendly online shopping experience - diverse customization options allow for tailoring the shopping experience individually, thereby increasing customer satisfaction **Official Response from Team Shopware:** > Hello, thank your for this very extensive and positive feedback! We're really glad to hear that Shopware 6's user-friendly interface, extensive selection of extensions and plugins, and straightforward implementation have met your e-commerce needs. Hearing that Shopware has facilitated the organization and management of your product catalogs, streamlined your order processing, and provided an engaging and user-friendly online shopping experience is incredibly rewarding. We appreciate your candid feedback regarding the need for additional development work for specific customizations and the challenges encountered while integrating third-party tools. Warmest regards, Your Shopware Team Best regards, Your Shopware Team ### 25. Works very well! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2024 **What do you like best about Shopware?** It does what it has to do. It is a stable software. It is easy to use. I like to huge variety of plugins. **What do you dislike about Shopware?** The implementation and integration of shopware 6 and the need to implement such major updates every five years is annoying. The customer support could be better. **What problems is Shopware solving and how is that benefiting you?** It helps to sell products online. **Official Response from Team Shopware:** > Hi there, thank you for the positive feedback! Thank you for highlighting Shopware's stability, ease of use, and the diverse range of plugins. We appreciate your honesty regarding updates and customer support. Your feedback is essential for our continuous improvement. Best, Your Shopware-Team ### 26. great administration ux, features and speed **Rating:** 4.5/5.0 stars **Reviewed by:** Max H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Ability for employees of any skill level to do their job quickly. Performance is fantastic for larger shops **What do you dislike about Shopware?** New licensing costs and extensions rent model in shopware store **What problems is Shopware solving and how is that benefiting you?** Maintaining a store with over 80.000 products and 2 million customer prices while doing it efficiently. Platform keeps being upgraded **Official Response from Team Shopware:** > Hi Max, thank you for your feedback! We're thrilled that Shopware enables employees of any skill level to work quickly and efficiently, particularly in managing large shops. Great to hear that Shopware is effectively helping you efficiently maintain a store with a vast inventory and customer base, even as it keeps growing. Best regards, Your Shopware Team ### 27. Best User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Shopware?** The simple operation in the backend. Self-explanatory. **What do you dislike about Shopware?** Shopware 6 is not quite ready compared to 5, there are still many things missing that need to be solved with paid plugins. **What problems is Shopware solving and how is that benefiting you?** none **Official Response from Team Shopware:** > Hello, Thank you for your feedback. We are pleased to hear that our intuitive shop solution provides you with easy administration and the best user experience. We would like to emphasize that our developers are continuously working to optimize and further develop our products and services, not only to satisfy customers like you with good solutions but to delight you with great solutions. Best regards, Your Shopware Team ### 28. I am a newcomer to Shopware and am still getting to know it better bit by bit. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Shopware?** Easy to understand, simple to use, everything you need for an online shop is available and there are now also many great extensions. **What do you dislike about Shopware?** As it is "only" a pure online shop system, I am missing some elements from a CRM system. **What problems is Shopware solving and how is that benefiting you?** Shopware is a very easy-to-use system and has the necessary options for role distribution; in addition, the expansion options for special purposes are excellent. **Official Response from Team Shopware:** > Hi there, thank you for your feedback! Glad to have you onboard! It's awesome to hear that you're finding Shopware easy to use with all the essential features for your online shop, along with some great extensions. We're noting your feedback about CRM elements and will keep working on improvements. Best regards, Your Shopware Team ### 29. User friendly, lot's of plugins for customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** It is easy to manage the backend. Userfirendly. **What do you dislike about Shopware?** Expensive to migrate from Shopwar 5 to Shopware 6. **What problems is Shopware solving and how is that benefiting you?** Shopware is a relatevel easy e-commerce platform with lots of features. **Official Response from Team Shopware:** > Hi there, thank you for your feedback. Great to hear that you like Shopware's easy user experience and the customization options. Thank you for your open feedback regarding the migrations pricing. It truly helps us to constantly improve our product and to evaluate valuable feedback. We firmly believe that investing in our product will lead to significant long-term benefits and results. Best regards, Your Shopware-Team ### 30. shopware was set up in 5 weeks and worked from minute 1. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Shopware?** Ease of Use, Ease of Implementation, Number of Features, **What do you dislike about Shopware?** There could be a better selection of plugins. **What problems is Shopware solving and how is that benefiting you?** Shopware helped us keep our sales stable during the pandemic. **Official Response from Team Shopware:** > Hi there, Thank you for your positive review about Shopware. It's fantastic to hear that Shopware played a role in keeping your sales stable during the pandemic. We're committed to providing valuable solutions to support businesses during challenging times. Thank you for the valuable feedback! Best regards, Your Shopware Team ### 31. Great software, al lot of extensions and possibilities **Rating:** 4.5/5.0 stars **Reviewed by:** Max H. | Business owner & consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Shopware?** Performance, availability, stability and possibilities to enhance it further. Al lot of extensions and great support. Great experience with extension providers. **What do you dislike about Shopware?** Roadmap got features that suddenly became enterprise extensions. Support for silver subscribers could be better. Bought the software and 1 week later they gave discounts at blackfriday. B2B doesn't need blackfriday, it was an insult to pay the full amount and to see discounts shortly after. Price management in professional is poor. Not useable for b2b in a production environment. Without a pim very poor. Import speed is too slow. **What problems is Shopware solving and how is that benefiting you?** Advanced shop that makes it possible to develop or edit certain things yourself. It is possible to easily and quickly expand or improve the platform. ### 32. Strong open Commerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Martin T. | Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Shopware?** Modern platform with a tech stack that is currently very popular (VueJS, Symfony and PHP) - The shop administration is very extendable with both plugins and custom development and have a great easy-going UX - Stripped down and easy to work with boilerplate for the frontend, but also the option to go full headless or use the PWA framework delivered by Shopware - Exciting functionality that is also trying to disrupt the market a bit. Especially the rule builder and flow builder functionality **What do you dislike about Shopware?** The platform is still young and this also means the development currently is going very fast. So the maintenance cost with running and updating the platform is currently higher than what I would consider in a normal circumstance. But on the other hand, this also gives a lot of new functionality. **What problems is Shopware solving and how is that benefiting you?** Because of the API approach and a modern store functionality we build solutions that are as automated as possible with strong integrations to ERP, PIM , POS etc and then use the Shopware functionality to run high performance webshops with a low TCO. ### 33. Shopware 6 - CMS with good performance, clear cockpit, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas F. | Chief Digital Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Shopware?** The simple operability of the various sales channels from one application and thus being able to address different target groups. With the simple metadata handling, we save a lot of time. **What do you dislike about Shopware?** Plugins' compatibility with each other is not always guaranteed. However, thanks to our test system, we can always extensively test the new plug-ins to be able to detect problems before the productive commissioning. **What problems is Shopware solving and how is that benefiting you?** Plugins' compatibility with each other and compatibility with Shopware and themes must work. If the plugin compatibility is not guaranteed, you will lose a lot of time with troubleshooting. ### 34. Thanks to shopware we can help clients easily! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos A. | Digital Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Shopware?** As a one-stop platform to have your eCommerce store ready fast Shopware is an excellent tool to manage all the associated needs. We work with clients that use Shopware because it is easy to use and manage. **What do you dislike about Shopware?** Needs a better integration with Google Tag Manager. **What problems is Shopware solving and how is that benefiting you?** Shopware gives access to managers, developers and analysts so that we can take care of our own tasks without breaking the site. ### 35. a professional shop platform with innovative features **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Shopware?** very professional plugins from professional developers. Endless possibilities to individualize. **What do you dislike about Shopware?** An upgrade is not always seamless. but with a little help almost always possible. Multiple domain on one backend in the professional version. **Recommendations to others considering Shopware:** compare the customization with other shops. Whitin Shopware compare the business hosted vs. self-managed carefully. once you are running full force a shop that is not scaleable is not tolerable. shopware was so far always able to grow with us. **What problems is Shopware solving and how is that benefiting you?** e-commerce, ERP and WMS merge seamless with accounting. All functions are grouped around the client focus. **Official Response from Alexandra Dertmann:** > Hello Daniel, Many thanks for taking the time to write a review. We're very happy to hear that you like the customization options of Shopware and also the professional plugins - that's great feedback! Besides, we're sorry to hear that you had issues with some upgrades. We really appreciate you sharing feedback with us. If you have any questions, you can always feel free to contact us. It is great that we can help each other in our community and grow together. Thank you for being part of it and thank you again for your review! Your Shopware Team ### 36. Best e-Commerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek K. | Senior Vice President Of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Shopware?** I have been working with shopware 6 for more than 1 year. It's excellent and fast. Also, many features make it very different from other platforms, and I will recommend it. **What do you dislike about Shopware?** So far nothing is still too early to tell about deslike. **Recommendations to others considering Shopware:** Yes always **What problems is Shopware solving and how is that benefiting you?** I am developing plugins and apps ### 37. Stable & fast evolving platform **Rating:** 5.0/5.0 stars **Reviewed by:** Simon R. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Shopware?** The Ecosystem. Partners, so sustainable agencies and global techpartners make this platform complete and one of the best ones for the next years. **What do you dislike about Shopware?** Shopware 6 was perhaps announced too soon, while understanding the strategic approach behind. **What problems is Shopware solving and how is that benefiting you?** Evolved to one of the biggest drivers within our rev-streams. **Official Response from Alexandra Dertmann:** > Hello Simon, Thank you so much for taking the time to write a review. We're delighted to hear that you like our partner network and ecosystem. We appreciate you sharing your feedback with us. If you have any questions, you can always feel free to contact us. Thank you for being part of our community, and again for your review! Your Shopware team ### 38. Best scalable e-commerce platform solution for midmarket clients **Rating:** 5.0/5.0 stars **Reviewed by:** Michel W. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Shopware?** - API first -easy to connect with third party solutions - The very intuitive way to edit pages etc with the shopping experience functionality - open source flexibility **What do you dislike about Shopware?** - While the on premise version is awesome (with a lot extensions available), the cloud version is lagging behind because there are not so many apps in the store yet. So at this moment I would recommend the on premise version. **What problems is Shopware solving and how is that benefiting you?** Setting up an e-commerce solution at a relatively low total cost of ownership in comparison to other comparible products like Magento. Easy to scale and to get high perfomance, which is good for SEO and Conversions. ### 39. Very good shop system **Rating:** 5.0/5.0 stars **Reviewed by:** Anders Bagnegaard K. | Head Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Shopware?** Stability, speed, flow builder, Dynamic product groups, Shopping Experiences builder, customize everything! Multi store, multi language, multi valuta, Image handling, Headless frontend **What do you dislike about Shopware?** Lack of modules that I need, the guys we got to make the shop for us! They sucked and has no idea how Shopware works. And that is the problem with Shopware, most doing it has used magento or prestashop before and tent to make everything from scratch. Our store didn't use the internal image system, that is the best system ever. They hardcoded images in, they didn't use 'Dynamic product groups' for special categories even though it's 1000x better than doing it by hand. **What problems is Shopware solving and how is that benefiting you?** We sell products. ### 40. Switching from another e-commerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Voislav M. | Head of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Shopware?** - Friendly interface - Excellent direct support by the company - Possibility to extend the system according to the needs - Big number of available extensions **What do you dislike about Shopware?** Sometimes changes and upgrades of some features go slower, so speeding up the development of reported issues by clients would really help a lot **Recommendations to others considering Shopware:** Shopware is a fast-growing e-commerce platform with excellent support and regular updates. **What problems is Shopware solving and how is that benefiting you?** - much better-looking frontend - Mobile friendly page - SEO optimization - including more BLOG content - and many other tiny things from everyday work ### 41. Best open source software for e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Michel D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Shopware?** open source marketing features very good price/quality **What do you dislike about Shopware?** we don't find any real disadvantages in Shopware. In 2014 when we started using it, there were not that many international partners, but last year this changed rapidly. **What problems is Shopware solving and how is that benefiting you?** We've realized many Magento to Shopware migrations. We used it for B2C and large B2B projects. ### 42. The most versatile open source ecommerce platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tue J. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Shopware?** The tech stack in general is just awesome (Symfony, Vue, Twig). The ui in the backend is user friendly and fast. It is easy and fast to develop new extensions. **What do you dislike about Shopware?** Shopware 6 still lacks some basic features in the backend, but most of these are easy to find on the Shopware Store (or in the Shopware roadmap). **What problems is Shopware solving and how is that benefiting you?** We do a lot of client work and with Shopwares API first approach, it is just a breeze to do integrations with external systems and to extend the existing functionality. ### 43. Awesome Shopping Platform! I have personally liked the back end and the front end. Very systematic **Rating:** 5.0/5.0 stars **Reviewed by:** Sumeet S. | Designer and Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Shopware?** I have liked the overall flow and structure. The back end is very easy to use and very systematic and well categorised. The front end is also good with lots of features. There are lot of offering for developers also. It is an awesome shopping cart platform and can be the next killer application. **What do you dislike about Shopware?** We can have more features or similar features like Magento 1 **Recommendations to others considering Shopware:** It is worth a try **What problems is Shopware solving and how is that benefiting you?** Themes and Plugins. Just started so there was been no monetary benefits ### 44. PWA Shopware implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Tiago R. | Customer Experience Consultant and Service Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Shopware?** Open source, performance and time to market. **What do you dislike about Shopware?** Some plugins not ready for PWA.Available plugins could not be applied in PWA implementation **What problems is Shopware solving and how is that benefiting you?** Decoupled frontend/ backend. Agility in the commerce business process. Easy/fast deployment and customisation of CMS components for speedy front end changes. ### 45. Easy & friendly to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jürgen S. | New Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2022 **What do you like best about Shopware?** The use of Shopware feels intuitive and fluent. For a quick start-up, I can recommend it. We combine it with channable, Sentry, DigitalOcean... It is affordable. **What do you dislike about Shopware?** I would love an integration with a PSD2 ready provider for platform use. Starting up always brings a white screen, refresh and you're up and running. Bulk actions can be helpful sometimes. **What problems is Shopware solving and how is that benefiting you?** Easy to manage products in a webshop. Easy to integrate in f.e. mollie etc. Strong SEO engine build-in. ### 46. One of the best ecommerce platforms base on Symphony **Rating:** 5.0/5.0 stars **Reviewed by:** Ernest B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Shopware?** We can simply customize our shop with plugins. It's easy to handle plugins conflicts and its API first development. **What do you dislike about Shopware?** Being using Shopware for about six months now, and I don't dislike anything at the moment. **What problems is Shopware solving and how is that benefiting you?** Shopware is making it easy to develop eCommerce web applications for our clients. With its admin page, we can easily manage transactions. As a developer, I use Shopware to make an eCommerce app. Shopware is built on Symphony and Vue. It is easy to develop plugins. ### 47. An easy to use an effective e-commerce system **Rating:** 4.5/5.0 stars **Reviewed by:** Tom P. | E-commerce Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Shopware?** The ability to easily create pages quickly and easily which look good and are easy to navigate **What do you dislike about Shopware?** Having to manually scale it for mobile and tablet devices **What problems is Shopware solving and how is that benefiting you?** Providing our customers with a simple to use e-commerce platform ### 48. One of the best E-commerce platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Konsulent, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Shopware?** Some of the things I like about Shopware: Speed, usability, amount of build in features, support **What do you dislike about Shopware?** It quickly becomes a bit too expensive for startups and small companies. **What problems is Shopware solving and how is that benefiting you?** Excellent platform for selling our online products ### 49. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Rune L. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Shopware?** Shopware offers a lot out of the box, but also makes it possible for a developer to do as he likes. **What do you dislike about Shopware?** The way the CMS works is not the same as in other CMS software, which makes it difficult sometimes to "get it". After a while, this is not a problem anymore for most clients. **What problems is Shopware solving and how is that benefiting you?** Creating & running e-commerce stores, developing plugins for the Shopware Store, ... ### 50. user-friendly and innovative ecommerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** Richard v. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about Shopware?** Nice to use as a developer. Flexible but not over complex. **What do you dislike about Shopware?** Limited number of modules for the Dutch market. But many parties are developing it. **What problems is Shopware solving and how is that benefiting you?** Development of ecommerce sites. **Official Response from Team Shopware:** > Hello Richard, we want to thank you for sharing your feedback and for your time. We are happy that you are satisfied with our flexible software as a developer. Also we want to thank you for the valuable feedback regarding the limited number of modules which you are experiencing. If you are interested, we would be thankful if you could tell us more about it in a confidential conversation. Please feel free to contact us here: https://www.shopware.com/en/contact/#contact-sales Best, Your Shopware team ## Shopware Discussions - [how can I use multiple domains leading to the same backend?](https://www.g2.com/discussions/how-can-i-use-multiple-domains-leading-to-the-same-backend) - 1 comment, 1 upvote - [Is Shopware good?](https://www.g2.com/discussions/is-shopware-good) - 2 comments - [Why choose Shopware?](https://www.g2.com/discussions/why-choose-shopware) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/shopware-what-is-shopware-built-on) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/what-is-shopware-built-on) - 2 comments - [View Shopware pricing details and edition comparison](https://www.g2.com/products/shopware/reviews?filters%5Bnps_score%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A25%3A49+-0500&secure%5Bsession_id%5D=44af080f-1dc7-4da5-8efd-32048ed3d6db&secure%5Btoken%5D=401df1d36954dd96ec261f63e00fda6083d57360984e358d4fd1711586a8c850&format=llm_user) ## Shopware Integrations - [Payone](https://www.g2.com/products/payone/reviews) - [Product Configurator](https://www.g2.com/products/havi-propel-product-configurator/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [Shopgate](https://www.g2.com/products/shopgate/reviews) - [trbo](https://www.g2.com/products/trbo/reviews) - [Xentral ERP](https://www.g2.com/products/xentral-erp/reviews) ## Shopware Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Administration** - Reporting - Cart Management - Shipping Information Collection - Inventory Management - Promotions Management - Tax Management - Multi-Channel Management - Catalog Management - Gift Card Management - Refund Management - Returns Management - Order Management - Invoice Management - SEO Management - Discount Management - eCommerce Management **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Operations** - Optimized Business Operations - Data Synchronization - Real-Time Data **Templates** - Library - Customization - Optimization **Analytics** - Reports & Analytics - Customer Data **Integrations** - Payment Gateway Integration - E-commerce Platform Integration - Email Integration - Social Media Integration - Shipping Services Integration - Third-Party Integrations **Reporting** - Reports & Analytics - Data Transfer Tools **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence - SEO Management - Channel Management **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations **Cart Management** - Multi Cart - Products - Customizable Templates - Embed - Email Templates **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Accounting Integration **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Additional Functionality** - Reporting & Statistics - Abandoned Cart Saver - Mobile Access - API - Customizable Branding - Multi-Language - Activity Dashboard - Multi-Currency - Payment Options - Access Controls/Permissions - Product Catalog - Credit Card Processing - AI Copilot - Customizable Reports - Data Import/Export - Generative AI - Email Marketing - Drag & Drop - Rewards Points - Customer Accounts - Customizable Fields - SSL Security - CRM **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration - Sales Reports - Third-Party Integrations - Accounting Integration **Multichannel** - Web - Email - Mobile **Processing** - Internationalization - Purchase Order Management - Scan and Ship - Returns Management - Shipping Management - Discount Management - eCommerce Management - Promotions Management - Retail Inventory Management - Website Management - Product Data Management **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Additional Functionality** - Activity Dashboard - Customer Accounts - Shipping Labels - Electronic Payments - Customizable Branding - API - Reporting & Statistics - Inventory Tracking - Email Marketing - Mobile Commerce - Real-Time Updates - AI Copilot - Data Import/Export - Customizable Templates - Shopping Cart - Generative AI - Inventory Replenishment - Alerts/Notifications - Multi-Location - Multi-Currency - Multi-Channel Marketing **Agentic AI - E-Commerce Personalization** - Natural Language Interaction **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Channel Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security ## Top Shopware Alternatives - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - 4.0/5.0 (598 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,951 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews)