--- title: Shopware Reviews meta\_title: 'Shopware Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 198 reviews by the users' company size, role or industry to find out how Shopware works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 198 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopware Reviews & Product Details Visit Website Shopware is the open commerce platform for the agentic era. It gives global B2C and B2B organizations the infrastructure to grow while retaining control of their data, business logic, and customer experience. Built on open-source technology and an API-first architecture, Shopware combines ready-to-use commerce capabilities with the freedom to customize, extend, and deploy as SaaS, PaaS, or self-hosted. Businesses can manage complex commerce models, connect their preferred technology, automate workflows, and create differentiated experiences for human and agentic buyers, without being locked into a rigid platform model. Shopware connects a scalable commerce core with intelligent capabilities that help merchants grow their way, automate the work, and elevate the experience. More than 55,000 businesses use Shopware worldwide, supported by a global partner ecosystem and 3,100+ extensions. The platform is recognized by Gartner, Forrester, IDC, and Paradigm B2B and is backed by GDPR compliance, SOC 2 certification, open product development, and a public roadmap. * * * Product Website Shopware Seller [Shopware](https://www.g2.com/sellers/shopware) Discussions [Shopware Community](https://www.g2.com/products/shopware/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Team Shopware Show More ## Pricing Pricing provided by Shopware. ### Rise Starting at $600.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/shopware/pricing) ## Shopware Integrations (8) What do users say about integrations? Verified by Shopware [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Payone ](https://www.g2.com/products/payone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Product Configurator ](https://www.g2.com/products/havi-propel-product-configurator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Business One ](https://www.g2.com/products/sap-business-one/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Engagement Cloud (formerly SAP Emarsys) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP HANA Cloud ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopgate ](https://www.g2.com/products/shopgate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") trbo ](https://www.g2.com/products/trbo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xentral ERP ](https://www.g2.com/products/xentral-erp/reviews) Show More ![Markus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Markus S.") MS Markus S. Inhaber Small-Business (50 or fewer emp.) 11/28/2025 "Good approaches, but too few standard functions and high costs" 3/5 What do you like best about Shopware? Drag & Drop for experience worlds / page builder, high flexibility & adaptability, large plugin ecosystem, marketing and content functions Review collected by and hosted on G2.com. What do you dislike about Shopware? Too few standard features. Plugins only by subscription. High price. Cost-intensive maintenance. Always new functional problems (like with the update to 6.7, updates are only visible after manually clearing the cache). You cannot see the customers' shopping cart, etc. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? We switched from Magento 1 to Shopware because our previous system was technically at the end of its lifecycle and customizations were becoming increasingly complex and expensive. At the same time, we needed a stable and well-documented connection to Xentral as the central ERP system. Shopware solves this problem by offering a modern, flexibly expandable shop platform that integrates very well with Xentral. This allowed us to fully digitize our processes, reduce manual work, and implement updates and customizations much faster. Overall, our shop system is more flexible in operation today. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of sellerAI Translated ![Ayush Raj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush Raj S.") AS Ayush Raj S. Full Stack Engineer Small-Business (50 or fewer emp.) 5/26/2026 "Neat, Smooth UI—But Support and Community Need to Grow" 3/5 What do you like best about Shopware? The UI is neat and clean, and it’s super smooth to use. It makes me feel like I’m working with a really good application. Review collected by and hosted on G2.com. What do you dislike about Shopware? The support and community are limited, and it’s difficult to find information or have discussions. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? I built a custom plugin for the Shopware platform, integrating it with an open-source PIM solution for a Europe-based client. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CS Christian S. Small-Business (50 or fewer emp.) 2/25/2024 "Great Shopsystem with many customization options / New license model expensive" 2.5/5 What do you like best about Shopware? Shopware is built on modern architecture and a high-performance technology stack. A notable feature is its modular expandability through plugins, providing flexibility for various needs. It is very easy to integrate in structures using well-known ERP systems. Even in its Community Edition, the software demonstrates commendable usability. Extensive documentation, coupled with instructional videos, facilitates user understanding and utilization of its features. New features can be implemented easily with a big plugin library. A significant asset of the software is its active community. Their contributions drive ongoing innovation, enriching the platform with a diverse range of solutions and support. Internationalization is seamlessly integrated, offering straightforward options for adapting content and interfaces to different linguistic and cultural contexts, catering to global users. Central to the software is the Rule Builder—a robust tool enabling users to create and manage rules with ease. This functionality streamlines workflows and enhances efficiency by automating processes according to specific requirements. The customer support reacts fast and is always very helpful. In summary, this software presents a promising blend of modern technology, usability, and collaborative development. Its adaptable nature makes it a compelling option for organizations looking to optimize their operations. Review collected by and hosted on G2.com. What do you dislike about Shopware? Technically, we have nothing to criticize. However, what really bothers and disappoints us is the change in licensing and the new subscription model for the plugins. We were assured during the migration that all the features of the Evolve subscription version would be available in the Professional version. Suddenly Shopware completely changes the licensing and charges a multiple of the previous costs. They no longer want to know anything about the previous assurance of costs. Now it is also the case that plugins can only be rented as a subscription model and can no longer be purchased, which also means a higher financial burden. All in all, this is extremely disappointing, especially if you don't keep your word. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? Shopware assists us in addressing increasing customer expectations regarding speed, product variety, and intuitive content, while also facilitating the expansion of our business. Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-9337412/official_response/edit) Hi Christian, thank you very much for your valuable insights and the feedback. We appreciate your positive comments about its modern architecture, extensive plugin library, user-friendly interface, and supportive community. We understand your concern about the new licensing model and subscription-based plugins. We are committed to continuously improving our platform and will take your feedback into consideration as we strive to provide the best possible experience for our users. It's a shame to hear that you are very disappointed. That is not what we aspire to and what we strive for. If you would like, we would be happy to invite you to a personal meeting to clear any obstacles out of the way. We would be delighted. Contact us here (https://www.shopware.com/en/contact/) Thanks again for your feedback. Best regards, Your Shopware-Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller WP Wolfgang P. Enterprise (\> 1000 emp.) 2/9/2024 "Expectations not met" 2.5/5 What do you like best about Shopware? Easy to set up widely known, so easy to connect with other system like fulfillment and the like. Well documented API so it's no rocket science to connect whatever - important because lots of the provided third party plugins are rubbish Review collected by and hosted on G2.com. What do you dislike about Shopware? Lack of basic functions known from SW5 Poor quality of Plugins high cost of maintanance, especially when upgrading overall poor support - everyone blames the other and you as a customer are left alone with things not working as expected or not working at all Backend is much faster than in SW5, but still too slow. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? Well, it basically does what it's intended for - sell goods online :-) Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-9215175/official_response/edit) Hi Wolfgang, Thank you for the positive feedback on our API documentation. The API-first approach is one of the key points of our philosophy that we truly believe in. Thank you for your open feedback regarding your concerns. It truly helps us to constantly improve our product and to evaluate valuable feedback, like yours, to develop improvements. Please feel free to contact us for a personal conservation to address your issues in detail (https://www.shopware.com/en/contact/) Best regards, Your Shopware Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Peter F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter F.") PF Peter F. Small-Business (50 or fewer emp.) 2/9/2024 "Perfect for international Shops" 2.5/5 What do you like best about Shopware? Millions of Plugins, extenions, Themes. Headless. No Problem for bigger international Shops like ours (27 Countries) with around 42000 Products. Performance is top! Review collected by and hosted on G2.com. What do you dislike about Shopware? in Version 6 the Datagrids in the Backend could be way more User friendly. I think they already know about it and are working on a solution, as always. When working with the Database the hashes are unnescessary complicated. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? Internationality, connectable with our erp. a very huge api. Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-8630598/official_response/edit) Hello Peter, Thank you for sharing your thoughts! It's fantastic to hear that you appreciate Shopware's extensive range of plugins, extensions, and themes, as well as its headless capabilities. We're thrilled that Shopware is handling the demands of your large international shop effortlessly. Thank you for the feedback about the datagrids. Our team is continuously working on improvements to enhance the user experience. Best regards, Your Shopware-Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Small-Business (50 or fewer emp.) 2/9/2024 "Easy handling" 3/5 What do you like best about Shopware? It offers businesses the ability to create and manage online stores tailored to their branding and requirements, with features such as customizable templates, order processing, and marketing tools. Review collected by and hosted on G2.com. What do you dislike about Shopware? complex to configure and customize, requiring technical expertise for certain advanced functionalities. Additionally, the cost of licensing and additional plugins/extensions can be a concern for smaller businesses with limited budgets Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? Shopware's scalability and customization options likely allows us to tailor our online platform to our specific needs, accommodating potential growth and evolving requirements over time. Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-9215265/official_response/edit) Hi there, Thank you for your feedback! We're glad you value Shopware's ability to create customized online stores that fit businesses' branding and needs. We understand that some customizations may seem complex. For technical questions, our detailed end user documentation (https://docs.shopware.com/en) may help you. For developer-related topics, you can also take a look at our dev documentation (https://developers.shopware.com/). For detailed questions, feel free to contact us. Best regards, Your Shopware-Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 2/20/2024 "through the new shopware 6 too expensive" 2.5/5 What do you like best about Shopware? is very versatile and individually adjustable. good support easy to use Review collected by and hosted on G2.com. What do you dislike about Shopware? Update to Shopware 6 is a new setup, too complicated and too expensive Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? good support Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-9306292/official_response/edit) Hi there, Thank you for your feedback! We are glad to hear that you find Shopware highly customizable and user-friendly. It's great that you've had positive experiences with the support provided. We understand your concerns about the update to Shopware 6. Please feel free to contact us with details so that we can address your situation in the best possible way. We'll make sure to take your feedback into account as we continue to improve our platform. If you have any further questions or feedback, please feel free to reach out. We're here to help! Best regards, Your Shopware-Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/9/2024 "Too complex, too expensive" 2.5/5 What do you like best about Shopware? German product as far as one can say Review collected by and hosted on G2.com. What do you dislike about Shopware? New pricing, user interface has not improved, many small problems. I no longer see myself as the target audience for the product. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? CMS and shop in one. Review collected by and hosted on G2.com. Show More Response from Team Shopware of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-9215416/official_response/edit) Hello, Thank you for your honest feedback. We are pleased to hear that you are using Shopware as a solution that combines CMS and shop in one. We hope that this functionality meets your requirements and helps you achieve your goals. We regret that you are dissatisfied with the new pricing and operating logic. We take your feedback seriously and would appreciate a personal exchange with you. Feel free to contact us at https://www.shopware.com/de/kontakt/ Best regards, Your Shopware Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated KP Kevin P. IT Small-Business (50 or fewer emp.) 5/13/2022 "Shopware works good but is overcomplicated and non standard" 3/5 What do you like best about Shopware? Seems to work great in categorization an so Review collected by and hosted on G2.com. What do you dislike about Shopware? Complicated setup of themes. Translation is full of problems in Spanish. Almost non free plugins for simple operations. The forum and plugins is in German almost only. Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? E-Commerce. Good integration by the API Review collected by and hosted on G2.com. Show More Response from Alexandra Dertmann of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-6607941/official_response/edit) Hello Kevin, Thank you so much for taking the time to write a review. We're very happy to hear that the categorization and the integration by the API worked out for you - that's great feedback! Besides, we're sorry to hear that you're having issues with some aspects. We really appreciate you sharing your thoughts with us. Therefore, we would like to take this opportunity to help and to clarify. You said in your review that you have problems with the translation. In our Shopware store you can find our Spanish language pack as well as other language related extensions. And if you don't already know, we would like to point out that the development of Shopware 6 offers even more flexibility for international businesses. If you are interested, we will be happy to advise you here. However, you also mentioned that the forum and plugins are in German. On our landing pages https://forum.shopware.com/c/shopware-5/international-english-only/30 and https://forum.shopware.com/c/shopware-6-english/11 you can find channels in English as well as other options. If you have any questions, you can also always feel free to contact our international Slack community with over 5,000 members. It is great that we can help each other in our community and grow together. By the way, thank you for being an important part of this journey, too! We hope we could help, and we are happy to do so in the future. Thank you again for your review! Your Shopware Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 5/18/2022 "not the best ecommerce software" 2.5/5 What do you like best about Shopware? simple interface,, nice excel downloads, Review collected by and hosted on G2.com. What do you dislike about Shopware? updates difficult to implement, mostly german language updates Review collected by and hosted on G2.com. What problems is Shopware solving and how is that benefiting you? management of ecommerce orders Review collected by and hosted on G2.com. Show More Response from Alexandra Dertmann of Shopware [Editedit](https://www.g2.com/survey_responses/shopware-review-6628115/official_response/edit) Hello, Many thanks for writing a review. We're happy to hear that you are using Shopware for your ecommerce order management. Besides, we're sorry that you have some difficulties with the implementation and the language of updates. Therefore, we would like to take this opportunity to help and would be thus grateful if you could describe the difficulties in more detail. Feel free to get in touch with our Shopware crew and to contact the Shopware community via the forum. On our landing pages https://forum.shopware.com/c/shopware-5/international-english-only/30 and https://forum.shopware.com/c/shopware-6-english/11 you can find channels in English as well as other options. If you have any questions, you can also always feel free to contact our international Slack community with over 5,000 members. By the way, thank you for being an important part of our community and thank you again for your review! We look forward to hearing from you. Your Shopware Team [See how Shopware improved](https://www.shopware.com/en/contact/) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Shopware? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Shopware ](https://www.g2.com/products/shopware/discussions/new) ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.") DS Daniel Staeger • Last activity about 4 years ago how can I use multiple domains leading to the same backend? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-i-use-multiple-domains-leading-to-the-same-backend) GU Guest User • Last activity about 3 years ago Is Shopware good? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-shopware-good) [ View all Discussions ](https://www.g2.com/products/shopware/discuss) ## Pricing Options Pricing provided by Shopware. ### Rise Starting at $600.00 Per Month ### Evolve Contact Us ### Beyond Contact Us [ View More Pricing Information ](https://www.g2.com/products/shopware/pricing) Shopware Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify 4.4/5(5,128) [ Compare Now ](https://www.g2.com/compare/shopify-vs-shopware) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_920f3ddbd3b24feb0ebcb1d3ae81afc5/prestashop.png "Product Avatar Image") PrestaShop 4.3/5(160) [ Compare Now ](https://www.g2.com/compare/prestashop-vs-shopware) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_88c41a3dcccae7256a4fc01d107987e3/commercetools.png "Product Avatar Image") commercetools 4.5/5(17) [ Compare Now ](https://www.g2.com/compare/shopware-vs-commercetools) ##### ##### Shopware Features Merchandising/Marketing Storefront Design Tools Product Visualization Recommendations / Personalization Product Catalog Content Management Product Configuration Product Search and Filtering Order Process Checkout Process Shipping Options Tax Display and Processing Platform Customization User Management [ View More Features ](https://www.g2.com/products/shopware/features) ## Top-Rated Alternatives [ ![Adobe Commerce (formerly Magento Commerce)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Commerce (formerly Magento Commerce)") Adobe Commerce (formerly Magento Commerce) 4/5(623) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) [ ![Shopify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify") Shopify 4.4/5(5,128) ](https://www.g2.com/products/shopify/reviews) [ ![Salesforce B2C Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce B2C Commerce") Salesforce B2C Commerce 4.3/5(593) ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) [ View All Alternatives ](https://www.g2.com/products/shopware/competitors/alternatives) ##### Categories on G2 [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)[Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce) [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)[Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[Multichannel Retail](https://www.g2.com/categories/multichannel-retail)[Shopping Cart](https://www.g2.com/categories/shopping-cart) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Top tools for combining data from multiple sources](https://www.g2.com/discussions/what-are-the-top-tools-for-combining-data-from-multiple-sources)[Best IAM software for securing remote workforces](https://www.g2.com/discussions/identity-and-access-management-iam-best-identity-management-tool-with-multi-factor-authentication-which-ones-lead-in-2025) [Best corporate learning management systems for small businesses](https://www.g2.com/discussions/what-is-the-best-corporate-lms-for-small-businesses)[What platform integrates visitor management with access control systems?](https://www.g2.com/discussions/what-platform-integrates-visitor-management-with-access-control-systems)[Pros and Cons Details](https://www.g2.com/products/shopware/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)