Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Wonderful SAAS"
5/5
What do you like best about Shopper Approved?

Easy to use and you get your site reviews posted on Google Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

It's little bit expensive vs competition Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"John"
5/5
What do you like best about Shopper Approved?

Good Service and good platform to get our reviews Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Little costlier compared to other in the same field Review collected by and hosted on G2.com.

Kevin P.
KP
Kevin P.
Small-Business (50 or fewer emp.)
"Professional Setup and Onboarding Experience"
5/5
What do you like best about Shopper Approved?

The onboarding experience was fantastic. They answered all my questions and did everything that needed to done in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I was unfamiliar with Google seller rating vs product rating, and this could'be been better explained to me at during the sales stage. Review collected by and hosted on G2.com.

JT
Jonathan T.
Small-Business (50 or fewer emp.)
"Great customer service and so far seems to help with website trust."
5/5
What do you like best about Shopper Approved?

Seems to add trust to e-commerce site, Ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

For a small business like myself I wish it was cheaper. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Giving confidence to customers"
5/5
What do you like best about Shopper Approved?

Provides customers with opportunity to leave unbiased review of your product Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Some customers can leave toxic reviews which are unfounded Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Impartial Third Party Reviews That Actually Mean Something"
5/5
What do you like best about Shopper Approved?

We've been using Shopper Approved for years and it has always been an excellent and reliable service. It works as advertised and our customers like it. While this may seem counterintuitive, I particularly like that reviews cannot be removed or hidden. It makes me trust Shopper Approved reviews on other websites more than other "reviews" from dubious sources. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I wish followup emails were more customizable. Some customers are confused by the request for feedback. Review collected by and hosted on G2.com.

Response from Jennifer Willhite of Shopper Approved

It's nice to hear your feedback. Thank you for being a Shopper Approved client for years.

We have good news, follow-up emails are customizable. Please reach out to support@shopperapproved.com and they can help you accomplish this goal.

We agree, making all reviews viewable is important to build trust and credibility. Like you said we don't remove or hide reviews because bad reviews are not necessarily bad. How you handle negative reviews builds trust. We have several blogs dedicated to negative reviews, please check them out.

Scott R.
SR
Scott R.
President-CEO
Small-Business (50 or fewer emp.)
"Your go-to review company for e-commerce"
5/5
What do you like best about Shopper Approved?

Ease of use, great customer support. Great Features Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Nothing, we've had zero issues with this software Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to Use"
4.5/5
What do you like best about Shopper Approved?

Friendly staff willing to go over and beyond. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Maybe not as visible as some of the others. Review collected by and hosted on G2.com.

james r.
JR
james r.
Small-Business (50 or fewer emp.)
"have been using it for 3-4 years now"
4.5/5
What do you like best about Shopper Approved?

customers trust my website when they see shopper-approved verified review along with product reviews it helps us to get more sales plus we get to know lot of information from our customers on which we can improve. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

pricing is a bit on the higher side but it is also approved by google it is justified actually Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Responsive Customer Support"
5/5
What do you like best about Shopper Approved?

Customer support is very responsive. All issues, including those that were quite technical, were quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

API integration could be made easier and less error prone. Review collected by and hosted on G2.com.