Shopper Approved is an excellent app to collect reviews for our eCommerce store. I like how easy it is to use and the support staff is very helpful and reliable. Also, the reviews feed to Google, so it helps to grow organic and paid traffic through Google to increase conversions. Review collected by and hosted on G2.com.

Installation is a bit complicated, but, their support team does all the work on our Shopify store so we don't have to do anything. Review collected by and hosted on G2.com.

Transparent visible widgets on my website Review collected by and hosted on G2.com.

Wish they were more up in search engine listing for our reviews Review collected by and hosted on G2.com.

Easy to use once it is set up and the ability to funnel those reviews towards certain review sites to build up those reviews quickly. Review collected by and hosted on G2.com.

Cost, yet we tried several ways and spent more time hourly to try and do it our selves with no results, so this system works for our needs. Review collected by and hosted on G2.com.

Shopper Approved has done an amazing job of being very hands on with our account, and ensuring that all requests are completed promptly and correctly. They have been great with our unique needs and are always easily accesible and clear with their communication. Review collected by and hosted on G2.com.

At times, we have felt like there might be more ways in which Shopper Approved could push reviews and convert reviews after purchasing, such as including a text review reminder feature. Review collected by and hosted on G2.com.

Cover basic functionality, easy to use, excellent customer service Review collected by and hosted on G2.com.

No issues, but it could maybe be more innovative and offer bridging to Amazon and other platforms where we also collect reviews Review collected by and hosted on G2.com.

It's easy to manage reviews and get notifications to respond to reviews that need attention. You can also generate a snippet to show a widget of rotating reviews. Review collected by and hosted on G2.com.

Navigating the dashboard is not very intuitive and it can be difficult to find what you're looking. Review collected by and hosted on G2.com.

Gives you one place to gather and manage reviews. Review collected by and hosted on G2.com.

Navigating the dashboard and different configuration isn't always intuitive. Review collected by and hosted on G2.com.

Shopper Approved's unique review popup at checkout has had more than 10x the engagement of other review campaigns, allowing us to secure enough reviews to obtain a Google Seller rating in Merchant Center.

Their support team is helpful with both technical support (like for the implementation of new products) and helping us share our customers' experiences and feedback with future prospects through widgets and landers showing our reviews! Review collected by and hosted on G2.com.

Not much that I dislike, using their services has been easier than any other review service also approved by Google.

I would like to be able to export customer satisfaction metrics more easily, or see integrations with CRM platforms so we can trigger workflows based on customer review data. Review collected by and hosted on G2.com.

We are still fairly new to the platform, but Shopper Approved has been great with our onboarding and responsive to our account needs. The account and technical teams have been very responsive and helpful. Review collected by and hosted on G2.com.

I believe SA is working on some additional reporting which I think will be helpfu.. I would like more visibility on the review requests being sent to our customers (e.g. see who is opening the emails, etc.) Review collected by and hosted on G2.com.

They are very responsive to questions / issues! And real people, not a bot! Review collected by and hosted on G2.com.

Wish we could build up ratings faster, don't know how much they can control that Review collected by and hosted on G2.com.