Neil F.
NF
Neil F.
Owner/President
Small-Business (50 or fewer emp.)
"Best way to capture customer reviews!"
5/5
What do you like best about Shopper Approved?

We have struggled for years to find an easy, efficient way to capture customer reviews. We started using Shopper Approved about a month or so ago and have more reviews than we had in years of trying other methods. Big fan! Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

We have not come across any downsides so far. We've tweaked a few things and Customer Service has been great to help with that. Review collected by and hosted on G2.com.

Madie T.
MT
Madie T.
E-commerce Manager
Manufacturing
Small-Business (50 or fewer emp.)
"Simple & Easy"
3.5/5
What do you like best about Shopper Approved?

The platform was super easy and Simple to use Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

When updating product information the saving features can sometimes be lack luster. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Online Reputation and Credibility Showcasing"
4.5/5
What do you like best about Shopper Approved?

As a business, I appreciate using ShopperApproved.com because it helps boost my online reputation and credibility by showcasing customer feedback and ratings. I like that we can collect genuine and unfiltered customer reviews from a reliable source and populate reviews for our website along with 3rd party review sites. We also get SEO benefits because the platform provides rich snippets and structured data markup which is really nice. Overall Shopper Approved helps increase customer loyalty as well by showing our customers we care about them. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

The least helpful aspect of ShopperApproved for our business may be the potential for negative reviews, which can impact our online reputation. Downsides include subscription costs, the need for active management of reviews, and occasional disputes over feedback authenticity. However these are only minor issues we can handle. Review collected by and hosted on G2.com.

MH
Mike H.
Web Administrator
Small-Business (50 or fewer emp.)
"They have helped us grow our business with reviews, and their support staff is exceptional!"
5/5
What do you like best about Shopper Approved?

Clean, ease of implementation, helps generate more order conversions. Excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

No real complaints at this time, I'd have to get back to you on this. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Review Website"
5/5
What do you like best about Shopper Approved?

Many features and reasonably priced. It is easy to integrate and to use. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I feel that the user interface could be simplified. Review collected by and hosted on G2.com.

DS
DANIEL S.
Manager
Small-Business (50 or fewer emp.)
"Shopper Approved review for Tshirtbydesign.com"
4/5
What do you like best about Shopper Approved?

The ability to respond directly to a customers comment. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Shopper approved should send review after customer receives items not only after order is placed. Review collected by and hosted on G2.com.

JW
John W.
Small-Business (50 or fewer emp.)
"Good Service"
4.5/5
What do you like best about Shopper Approved?

The review carry through is good and easy to use. Good customer support and easy to use dashboard. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Would like it to be more responsive with my eccomerce platform but this is probably not their limitation but ours. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Shopper Approved :A Must Have Tool For Ecommerce"
5/5
What do you like best about Shopper Approved?

We love that Shopper Approved because it allows us to easily collect thousands of reviews at affordable pricing. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

The onboarding process is a bit of al hurdle but once its done, everything falls into place. Review collected by and hosted on G2.com.

AB
Amy B.
Director of Product and Channel Marketing
Small-Business (50 or fewer emp.)
"Solid Product with Excellent Technical Support"
5/5
What do you like best about Shopper Approved?

The support team has been great as we've worked to onboard 2 websites. They've been incredibly responsive and I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

There is redundancy between the seller ratings and the product reviews since for our setup both occurr in the same workflow. Review collected by and hosted on G2.com.

Stewart S.
SS
Stewart S.
Small-Business (50 or fewer emp.)
"Been collecting reviews with this company for tens of years now"
5/5
What do you like best about Shopper Approved?

I like how its very easy to choose your favourite reviews and, if the occasioan arises, settle disputes with clients. There are plenty of features too, for webpage badges and testimonial rotators etc. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Facebook implementation has been broken for a very long time now. Review collected by and hosted on G2.com.