Great service and they don't try to compete with you for your SEO terms like the other guys. You get full access to your own review data to use on our own site in whatever format you want. Review collected by and hosted on G2.com.

Maybe a better internal search feature to find reviews Review collected by and hosted on G2.com.

Their service level, their genuine desire to add value, has always been strong. I have not felt oversold or bombarded by features and benefits that we do not need. In the 10+ years we've been with Shopper Approved they have consistently offered real value and human service, which is saying a lot when too many vendors reduce us to chat, email, cases numbers and generic CSRs if absolutely necessary. Review collected by and hosted on G2.com.

Tech dev has lagged a little bit sometimes. Not generally a big deal, but occassionally we don't the functionality we need. Review collected by and hosted on G2.com.

The ability to monitor and manage reviews that we receive from customers. Also, the ability to display these reviews on our site. ShopperApproved is easy to use and understand as well,a nd we rely on the reviews it generates year round. Our webhost's tech people were able to install the software easily. Review collected by and hosted on G2.com.

We've run into very few technical difficulties here and there, but when we do, their customer support always provides a solution. Review collected by and hosted on G2.com.

The backend interface is user-friendly and intuitive, making it simple to manage and analyze our customer feedback. This has significantly improved our ability to engage with customers and respond to their reviews in real-time.

What stands out the most is the excellent support provided by the Shopper Approved team. Their customer service is top-notch, with knowledgeable representatives available to assist with any questions or issues that arise.

The combination of an easy-to-use interface, effective backend tools, and outstanding customer support makes it a five-star solution for managing our online reviews. Review collected by and hosted on G2.com.

Would like to see more syndication options to other marketplaces included without incuring extra costs. Review collected by and hosted on G2.com.

It creates a good visual for our potential customers to see what actual customers have to say about our product. Having the number of ratings as well as the milestone badges helps to add credibility as well. Review collected by and hosted on G2.com.

We received some negative customer feedback from the questions as soon as they completed a purchase being too quick to be able to answer. I have never had a customer respond back to me if I have reached out through the program to them over an issue. Review collected by and hosted on G2.com.

Shopper Approved is easy to install and has several nice site components available. You can run a full-blown review page and embed it in your site, or take snippits that display random reviews on your site. there is a follow-up email system that asks your customers about their experience and it does convert.

i don't think we've even needed to contact support in the more than a decade using their services. It just works. Review collected by and hosted on G2.com.

There's not much to dislike honestly. The prices have gone up some for newer accounts, but they have honored our original sign-up pricing which is a very good business decision to retain our business. Review collected by and hosted on G2.com.

A quick way to build up reviews quickly. Review collected by and hosted on G2.com.

The price has gone up over the years, now quite expensive Review collected by and hosted on G2.com.

Whether its customer reviews or product reviews, Shopper Approved is a very insightful tool for my company. The platform is easy to navigate and full of information. We also enjoy hearing tips and ideas from Shopper Approved representitives. Review collected by and hosted on G2.com.

No downside that I can see. I have no complaints so far. Review collected by and hosted on G2.com.

The platform is excellent and you get good timely support. Review collected by and hosted on G2.com.

There is no downside to using shopper approved. Review collected by and hosted on G2.com.

I've been using Shopper Approved to get reviews for Turnkey Parlor Ice Cream Equipment Superstore for many years. Easy to implement, easy to request reviews and just easy in general. The cost is also very fair for the service they deliver. Review collected by and hosted on G2.com.

I don't dislike anything about Shopper Approved Review collected by and hosted on G2.com.