Lisa G.
LG
Lisa G.
Owner
Small-Business (50 or fewer emp.)
"Effortless Integration, Boosted Sales"
5/5
What do you like best about Shopper Approved?

I like that Shopper Approved was an easy integration even several years ago, and since then we've collected 5,000 reviews. I feel that this has helped increase sales. It's reasonably priced; at the current price, it helps pay for itself. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I can't think of anything negative Review collected by and hosted on G2.com.

IE
Ifeoma E.
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Excellent Support and Integrations, But Admin Interface Needs Improvement"
4/5
What do you like best about Shopper Approved?

Shopper has a magnificent customer service experience that makes onboarding very easy and quick response when some challenges appear

The program focuses on websites integrations, which makes collecting data more efficient, snd supports SEO and other marketing plans

The program has considerable rates, which allows us have value for money and solve our problems efficiently

The platform enables syndication of different insights to multiple platforms that includes Google Shopping among others to help in conversion and drive better traffic Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Shopper Approved admin interface is less modern with some performance complications, which causes some confusion

The inconsistencies experienced in pricing is something also discouraging, and this lowers the budgeting effectiveness Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Easy Integration, But Pricey for Value"
3/5
What do you like best about Shopper Approved?

I like Shopper Approved for its easy integration, which makes it fairly straightforward to integrate the code into our site and email reminders. I also appreciate the good visibility it provides, as reviews can be seen in Google search reviews. The initial setup was easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

The system is expensive for what it does, impact on Google search results could be better. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Trusted Track Record and Customer Service That Never Leaves You Hanging"
4.5/5
What do you like best about Shopper Approved?

Shopper Approved has been around forever, so they have the inroads and the track record, and most of all a customer service team that will never leave you hanging. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Their administration tool needs some polish. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent Support and Smooth Experience"
4.5/5
What do you like best about Shopper Approved?

What I like best about Shopper Approved is its ability to collect authentic customer reviews and display them in a way that helps build trust and credibility with potential customers. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I do not have any major concerns. Overall, my experience with Shopper Approved has been positive. Review collected by and hosted on G2.com.

Joe H.
JH
Joe H.
President and Founder
Small-Business (50 or fewer emp.)
"Very responsive service"
5/5
What do you like best about Shopper Approved?

Shopper Approved is very useful for obtaining both merchant and product reviews. Videos reviews can also be easily captured. Everything is automated with makes the service very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I would like to see Shopper Approved integrate a picture review service with customers displaying them using the actual product. Review collected by and hosted on G2.com.

Response from Jennifer Willhite of Shopper Approved

Thank you for the suggestion, we appreciate this review. Collecting real, unbiased seller reviews and product reviews is truly beneficial to build trust, for us as well as our clients!

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"High Customer Engagement with Shopper Approved Surveys and Reviews"
4.5/5
What do you like best about Shopper Approved?

I've found high engagement from our customers with Shopper Approved email and in-site surveys. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I don't have anything bad to say about Shopper Approved after two years of using their review collection product. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Easy Integration and Clear Customer Follow-Through"
4/5
What do you like best about Shopper Approved?

We love how the process follows through with customers, making sure they understand what the communication is about, and we also appreciate how easy it is to integrate with other feedback systems. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

there are a lot of communications and emails, that we wish could be cut back Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"The best platform for reviews"
5/5
What do you like best about Shopper Approved?

Shopper Approved has been a valuable addition to our business. It makes it easy to collect verified product reviews, which has significantly boosted customer trust and increased conversions. The platform is intuitive and was simple to implement within our existing systems. Their customer support team has been consistently responsive and helpful whenever we’ve had integration questions. With daily automations in place, we no longer have to manually remind customers to leave reviews helping our team to focus on other priorities. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

We haven't had any difficulties utilizing Shopper Approved. Review collected by and hosted on G2.com.

AH
Al H.
Operations Director
Small-Business (50 or fewer emp.)
"Recommending, for a friend!"
4.5/5
What do you like best about Shopper Approved?

I appreciate how easily Shopper approved integrates in our existing product to provide a quick and seamless review platform. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

What's not to like? If we ever had an issue we have been able to contact and communicate with the team with little to no friction. Review collected by and hosted on G2.com.