michael t.
MT
michael t.
Owner
Small-Business (50 or fewer emp.)
"Amazing review services for my website. Very impactful features."
5/5
What do you like best about Shopper Approved?

I love the fact that they offer if you get over a certain number of reviews per year you can get an ad extension on your paid ads and organic ads. I also really like how they made getting video reviews possible and easier. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I like everything about shopper approved website. I would potentially like it better if they had a way to go straight to leaving a video review for customers I want to only leave one as apposed to having to leave a written review before leaving a video review. Review collected by and hosted on G2.com.

Response from Jennifer Willhite of Shopper Approved

Video reviews are a great way to generate UGC. Increasing trust is vital for paid ad performance, we are glad to hear your paid ads are standing out.

We do not currently offer the option for reviewers to go straight to leaving a video review but it is something we may offer in the future. I will pass this suggestion along to our product team. Thank you for all your feedback!

RG
Robert G.
Small-Business (50 or fewer emp.)
"Worth it"
5/5
What do you like best about Shopper Approved?

Easy to work with, affordable, help tremendously with seo and other trust ratings Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Don't really have a negative, everything's good. Review collected by and hosted on G2.com.

Eric F.
EF
Eric F.
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Great platform, helps potential customers choose our business"
5/5
What do you like best about Shopper Approved?

The rating system allows potential customers to view how different elements of the service and how our business performed. The site is easy to navigate and allows us to link real-time reviews to our website. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Sometimes customers will not leave a review because they have multiple fields to fill out when submitting a review. Shopper Approved is a more thorough review than other sites, but we loose some engagement due to length. Review collected by and hosted on G2.com.

JK
Jakob K.
Small-Business (50 or fewer emp.)
"Our customers Love Shopper Approved"
4.5/5
What do you like best about Shopper Approved?

Very easy for customers to leave a review. A high percentage of customers choose to give us an initial rating. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

A little on the pricey side for a small business. We do feel the investment is worthwhile as our customers love reading the reviews Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"The best product reviews system on the market!"
5/5
What do you like best about Shopper Approved?

We've been a Shopper Approved client for over 10 years and we love how easy it is to review product reviews, add widgets to our website and receive VIP customer support when we need it. Honestly, the most reliable platform for Ecommerce! Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

Every company has issues or problems, but it's important to know that Shopper Approved does everything to fix technical issues and continues to upgrade their systems and integrations. Review collected by and hosted on G2.com.

Jesse A.
JA
Jesse A.
SVP Marketing
Mid-Market (51-1000 emp.)
"Shopper Approved Is A Great Solution For Any Business"
4.5/5
What do you like best about Shopper Approved?

Once it's set up, it is it is almost a set it and forget it solution. And I mean that in the best way. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

It took longer than anticiapted for the Shopper Approved Reviews to index in SEO. Review collected by and hosted on G2.com.

Daryl K.
DK
Daryl K.
Small-Business (50 or fewer emp.)
"We’ve used a couple services and Shopper Approved has been great"
4/5
What do you like best about Shopper Approved?

Our account managers/reps have been amazing, super responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

We've had little hiccups along the way that it would have been nice if they would have noticed and brought to us--but after bringing any issues to them, they're resolved quickly. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
VP of Business Development
Small-Business (50 or fewer emp.)
"Shopper Approved is a great way to build credibility."
5/5
What do you like best about Shopper Approved?

Shopper Approved is an easy to use effective tool to gather reviews and build credibility. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

I like everything about Shopper Approved and can't think of anything I dislike. Review collected by and hosted on G2.com.

Marty P.
MP
Marty P.
Small-Business (50 or fewer emp.)
"My customers trust shopper approved"
5/5
What do you like best about Shopper Approved?

you can edit the survey form sent to my cx's as per our needs Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

customer support it takes lot of time to reach them and get the problem fixed Review collected by and hosted on G2.com.

Angela  K.
AK
Angela K.
Small-Business (50 or fewer emp.)
"Great addition to our website"
5/5
What do you like best about Shopper Approved?

Getting reviews on our website is simple, which helps boost our sales. Review collected by and hosted on G2.com.

What do you dislike about Shopper Approved?

We love everything about Shopper Approved. Review collected by and hosted on G2.com.