--- title: ShopMetrics Reviews meta\_title: 'ShopMetrics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ShopMetrics works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 1 scale: '5' date\_modified: '2025-12-16' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # ShopMetrics Reviews & Product Details Revolutionizing the Mystery Shopping industry with the next generation mystery shopping software and service excellence platform. * * * Seller [ShopMetrics](https://www.g2.com/sellers/shopmetrics) Discussions [ShopMetrics Community](https://www.g2.com/products/shopmetrics/discuss) Show More ## Top-Rated Alternatives [ ![Triple Whale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Triple Whale") Triple Whale 4.5/5(482) ](https://www.g2.com/products/triple-whale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Creatio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Creatio") Creatio 4.6/5(359) ](https://www.g2.com/products/creatio/reviews) [ View All Alternatives ](https://www.g2.com/products/shopmetrics/competitors/alternatives) ![Dipanshu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dipanshu K.") DK Dipanshu K. Marketing Analyst Small-Business (50 or fewer emp.) 6/13/2024 "Insightful tool" 4/5 What do you like best about ShopMetrics? The ease of designing, survey explorer and survey managing tool Review collected by and hosted on G2.com. What do you dislike about ShopMetrics? They are very pricey when they find out the user are in dire need of the application, an opportunistic Review collected by and hosted on G2.com. What problems is ShopMetrics solving and how is that benefiting you? In analysing the key metrics within the retail space, and evaluating the problems we are considering Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of ShopMetrics for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Triple Whale Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1921fd8daa032ed541e35791b1f7334e/triple-whale.svg "Triple Whale Logo") Triple Whale 4.5 (482) Triple Whale is the agent-powered intelligence platform built for faster, more confident decisions across your entire brand. Powered by AI agents that sit on top of a fully-managed data warehouse, proprietary identity resolution technology that uncovers rich customer behaviors other platforms miss, and powerful tools for customer acquisition, conversion, and retention, Triple Whale turns complex data into clear guidance for profitable growth. More than 30,000 innovative brands like True Classic, OUAI, and OLIPOP trust Triple Whale to scale more efficiently. ](https://www.g2.com/products/triple-whale/reviews "Triple Whale")[ 2 ![Shopify POS Logo](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS Logo") Shopify POS 4.4 (368) Retail POS for unifying in-store and online sales ](https://www.g2.com/products/shopify-shopify-pos/reviews "Shopify POS")[ 3 ![Creatio Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1930c008594df667c29cb97114fb1d5a/creatio.svg "Creatio Logo") Creatio 4.6 (359) Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. ](https://www.g2.com/products/creatio/reviews "Creatio")[ 4 ![Board Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d866bc055ab812483ef95f687a2f594f/board.jpg "Board Logo") Board 4.4 (321) Board International is a global leading provider of unified BI and CPM solutions. ](https://www.g2.com/products/board/reviews "Board")[ 5 ![Stackline Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cae11bee227dd002ac18d0962ace5a2c/stackline.svg "Stackline Logo") Stackline 4.4 (245) Stackline is a retail intelligence and software company founded by a group of industry veterans and headquartered in Seattle, WA. Our technology optimizes e-commerce marketing performance for thousands of the world’s largest brands and retailers ](https://www.g2.com/products/stackline/reviews "Stackline")[ 6 ![Crisp Data Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/dec53fe91d9df8ebba19cc3375309794/crisp-data-platform.svg "Crisp Data Platform Logo") Crisp Data Platform 4.4 (153) Crisp connects and analyzes retail data across the supply chain, empowering brands, distributors and retailers with real-time, actionable insights to keep shelves stocked, reduce waste, and skyrocket profitability. ](https://www.g2.com/products/crisp-data-platform/reviews "Crisp Data Platform")[ 7 ![Intellicus Logo](https://images.g2crowd.com/uploads/product/hd_favicon/4ff82d4731baf2361da357553f051fa6/intellicus.svg "Intellicus Logo") Intellicus 4.6 (122) Intellicus is one of the world’s leading Business Intelligence and Analytics platforms. ](https://www.g2.com/products/intellicus/reviews "Intellicus")[ 8 ![Style Arcade Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d11cc99a4ec69d331c7426c451fb275d/style-arcade.svg "Style Arcade Logo") Style Arcade 4.5 (113) Style Arcade takes the grunt work out of merchandising by pulling all your data from sales, stock, purchase orders, web analytics and product imagery into the one source of truth that your whole team can access and shape to their own roles and needs. But what we do next, is what sets us apart - we take all your data, apply merchandising best practices from our own industry experience (did I mention we’re all from fashion retail?) and using smart AI show you exactly what you need to do. We are your playbook to growing your fashion brand. From digital assortment planning, where you can balance the financial and fashion aspects of your range, in-season trade actions on a silver platter, to your Monday trade meeting reports ready to go in seconds. ](https://www.g2.com/products/style-arcade/reviews "Style Arcade")[ 9 ![Omnia Retail Logo](https://images.g2crowd.com/uploads/product/hd_favicon/a75898a73e616877e41296d2fcd66cc4/omnia-retail.svg "Omnia Retail Logo") Omnia Retail 4.4 (100) Omnia's Dynamic Pricing is pricing optimization software based on price elasticity of products through an intelligent core algorithm. This algorithm incorporates data from your internal systems (e.g. product and sales data) with other data sources (e.g. Google Analytics), to generate new, optimal prices for you, without you having to lift a finger. ](https://www.g2.com/products/omnia-retail/reviews "Omnia Retail")[ 10 ![HitPay Logo](https://images.g2crowd.com/uploads/product/hd_favicon/15f73be18f5a37ceed16db23d14af5b2/hitpay.svg "HitPay Logo") HitPay 4.7 (97) With HitPay payment gateway, you can accept local and international payment methods including bank transfers, e-wallets, credit cards, Buy Now Pay Later, and more, all in one integration. HitPay provides a full suite of payment solutions — which include Shopify and WooCommerce plugins, payment links, invoicing, recurring billing, POS terminals, POS software, and payment APIs. Merchants can easily reconcile all HitPay-enabled online and in-person payments on the easy-to-use dashboard. ](https://www.g2.com/products/hitpay/reviews "HitPay") [Show More](#) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/shopmetrics/pricing) ## Work at ShopMetrics? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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