Laurian M.
LM
Laurian M.
Mid-Market (51-1000 emp.)
"Boosted Efficiency with Real-Time Insights"
5/5
What do you like best about Smart Factory Suite?

I like the visual management and the ease with which I can input data and observe live data. It allows me to see at all times where I am in relation to the target. Within five minutes on the shop floor, I can see from a distance which lines are performing and which aren't, enabling me to address issues and bring the team together to focus on specific problems effectively. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

When you have several data points to capture data, rather than start each individual part of the equipment. I know Shoplogix is working to have one common button to start all at the same time, so that will solve the problem with the time difference between the units of the same line. On another hand, I think the data analysis, the analytics can be improved. And I know there is next level analytics through AI that can be used because right now creating custom dashboards specific, it's pretty difficult for people that do not know how the analytic works. Review collected by and hosted on G2.com.

MN
Martin N.
Continuous Improvement Coordinator
Enterprise (> 1000 emp.)
"Easy Setup, Live and Historical Data at Your Fingertips"
4/5
What do you like best about Smart Factory Suite?

Easy to use for everyone. It was straightforward to install and link with our machines. The live data is there when you need it, and the historical data is only a few clicks away. This really helps me in my role as CI. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

sometimes when one of our sister sites is uploading a load of data to SLX our system becomes slow Review collected by and hosted on G2.com.

KARTIK M.
KM
KARTIK M.
Automation Technician
Mid-Market (51-1000 emp.)
"Highly Accurate Data Collection, Seamless Integration"
5/5
What do you like best about Smart Factory Suite?

I find Shoplogix Smart Factory Suite very useful for factory machine data collection. It shows accurate information for machine running time and fault records, and I like how it displays real downtime and operator comments, which can help improve machine efficiency. Adding new machines is simple, as it integrates with my system with minimal effort. The setup process is easy. Overall, I would highly recommend this tool. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

The update time is a bit problematic. Sometimes the operator can't see the data they enter, as it only pops up after a while. It's not a long delay, but it's noticeable. Review collected by and hosted on G2.com.

Response from Paola Gomez of Smart Factory Suite

We’re glad to hear Shoplogix is helping your team with accurate machine data collection, downtime visibility, fault records, operator comments, and easy machine integration.

Your note on update timing is helpful. Some information, like downtime reasons, scrap, and operator comments, appears instantly in the Whiteboard. Other updates, such as job starts, stops, or edits, can take up to a minute because the system is recalculating key production values and transforming machine signal data.

We’re continuing to improve performance and reduce latency where possible, while maintaining the accuracy and reliability that manufacturing teams depend on.

Thanks for the recommendation and for sharing how Shoplogix is helping improve machine efficiency on your floor.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Thorough Support and Intuitive Interfaces with Easy Setup"
4.5/5
What do you like best about Smart Factory Suite?

From the initial contact, the team has been easy to work with. The support they provide is very thorough when it comes to getting you connected, and they offer simple “out of the box” solutions.

As the on-site administrator, I’ve found the behind-the-scenes management straightforward to set up and easy to use. The shop-floor interface is clean and intuitive, and there are multiple options for reviewing machine performance. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

For me, being in Europe, the initial response from their support team can be frustrating because they’re on a Canadian time zone. Review collected by and hosted on G2.com.

Hugo David H.
HH
Hugo David H.
Operational Excellence, Smart Factory & Continuous Improvement
Enterprise (> 1000 emp.)
"Transparent, User-Friendly Data That Powers Deep Shopfloor Analysis"
5/5
What do you like best about Smart Factory Suite?

The transparency and availability of the data are great. It’s very user-friendly for the shopfloor, and it enables a wide range of analyses thanks to all the data collected. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

It needs to go further into AI solutions, and the app isn’t very good. Review collected by and hosted on G2.com.

Bryan A.
BA
Bryan A.
Process Engineer
Mid-Market (51-1000 emp.)
"Process Engineer"
5/5
What do you like best about Smart Factory Suite?

It gives the status of all the packaging lines, as well what site needs more attention. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

Which there was more support when it comes to creating reports for operations. Review collected by and hosted on G2.com.

CW
Casey W.
CI Co-Ordinator
Mid-Market (51-1000 emp.)
"Real-Time Shopfloor Insights and Monthly Analytics That Drive Improvement"
4.5/5
What do you like best about Smart Factory Suite?

Real time data of the shopfloor / machines, also the analytics side where we can view monthly data to identify problems to further improve on Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

Trying to i find a job we have ran previosuly, there is no search function to be able to go back and find it quickly Review collected by and hosted on G2.com.

Response from Paola Gomez of Smart Factory Suite

Real-time shop floor visibility is a critical part of helping manufacturing teams act faster, so it’s great to hear that your team is using Shoplogix Smart Factory Suite to identify machine issues more quickly and review monthly analytics for continuous improvement.

Your point about finding previously run jobs more easily is also very helpful. Historical job visibility is important, especially when teams need to understand which jobs created the most challenges and where performance can be improved.

This is an area we’re actively working on. Over the next few months, we’ll be introducing enhanced job reporting features in the Whiteboard experience, focused on giving shop floor operators, area managers, and operations leaders better access to job performance data in real time. These updates will include a Job View for current and previous jobs on a machine, an area manager overview with job progress and performance insights, a flexible Scoreboard view for hour-by-hour or shift-summary job performance, and a job schedule attainment view to help teams track schedule execution more clearly.

In the meantime, the Analytics Portal provides access to job performance data today, including the ability to create custom widgets and dashboards to review past jobs, analyze trends, and identify opportunities for improvement.

Thanks again for sharing this feedback. It helps us continue improving how manufacturers use real-time production data, job analytics, and shop floor insights to drive better operational performance.

Verified User in Dairy
UD
Verified User in Dairy
Enterprise (> 1000 emp.)
"Easy Real-Time Machine Tracking and Hourly Production Review"
3.5/5
What do you like best about Smart Factory Suite?

The digital whiteboard makes it very easy to both track real-time machine status and production numbers, and to review previous days activities on an hourly breakdown when confirmation of events is needed. Once it is set up it can be customized however you like. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

The interface can feel dated at times with how navigation must be done. I am not a fan of the dashboard file tree for navigation. Review collected by and hosted on G2.com.

Response from Paola Gomez of Smart Factory Suite

The digital Whiteboard is built to make real-time machine status, hourly production review, and downtime comments easier to track, so it’s great to hear it is supporting your team’s daily reviews.

Your feedback on the interface and dashboard file tree navigation is helpful. We understand that navigation should feel faster and more modern, especially for teams using Shoplogix throughout the day.

We’re currently working on product and design updates to modernize key parts of the Whiteboard experience and make high-impact workflows easier to use.

Thanks for sharing this feedback. It helps us continue improving real-time production tracking, visual management, and shop floor reporting for manufacturing teams.

Erhan A.
EA
Erhan A.
Head of Operational Excellence
Mid-Market (51-1000 emp.)
"Great Analytics, but Disconnected Modules and Slow SLX-Only Configuration"
2.5/5
What do you like best about Smart Factory Suite?

Data analysis and visualization by analytics Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

the modules are separate and somewhat disconnected. Also, configurations have to be done by SLX team causing waiting times and limit flexibility Review collected by and hosted on G2.com.

Deonte G.
DG
Deonte G.
Supervisor
Mid-Market (51-1000 emp.)
"Effortless Data Management with Real-Time Insights"
5/5
What do you like best about Smart Factory Suite?

I find Shoplogix Smart Factory Suite incredibly useful for production as it collects data for rolls produced, scrap, and downtime. I appreciate how easy it is to store and retrieve logged data, which reduces paperwork and increases the ability to see data in real time. The initial setup was very simple, and overall, I like everything as is. Review collected by and hosted on G2.com.

What do you dislike about Smart Factory Suite?

The was nothing I disliked about Shoplogix. Review collected by and hosted on G2.com.