--- title: Smart Factory Suite Reviews meta\_title: 'Smart Factory Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Smart Factory Suite works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # Smart Factory Suite Reviews & Product Details Visit Website Shoplogix is a smart manufacturing software platform that provides real-time visibility into production performance, asset health, and maintenance-related events. It is designed to help manufacturers monitor operations, analyze shop floor data, and support informed decision-making across production, maintenance, and reliability teams. Shoplogix operates within the Overall Equipment Effectiveness (OEE) and Manufacturing Analytics software categories and is commonly used as a CMMS-adjacent solution to enhance maintenance and reliability workflows. The platform connects to machines, sensors, and operational data sources to collect live production and asset data from both modern and legacy equipment. This data is transformed into dashboards, alerts, and analytics that help teams understand performance trends, downtime causes, and operational constraints. Manufacturers use Shoplogix to support use cases such as production monitoring, downtime analysis, predictive maintenance enablement, energy loss detection, and continuous improvement initiatives. The platform is designed for multiple user roles, including operators, supervisors, maintenance teams, plant managers, and operational leaders. In addition to software-based machine connectivity, Shoplogix includes an Industrial Monitoring System (IMS) that uses battery-free, self-powered sensors for applications such as Machine Health Monitoring and Steam Trap Monitoring. These sensors extend visibility into asset condition and energy losses in areas where traditional wired monitoring or manual inspections are limited. Key capabilities and value areas include: Real-time tracking of OEE, availability, performance, quality, downtime, and throughput Manufacturing analytics and visual dashboards for production and asset performance Event detection and alerts to support faster response to operational and maintenance issues Predictive maintenance enablement through asset condition and performance signals Integration with existing maintenance systems to complement CMMS workflows Support for continuous improvement and standardized performance visibility Shoplogix is scalable and supports deployments ranging from a single machine or production line to multi-plant and global operations. It is used by manufacturers across industries such as food and beverage, packaging, automotive, building materials, consumer goods, and industrial manufacturing to improve operational visibility, maintenance effectiveness, and performance consistency. * * * Product Website Smart Factory Suite Seller [Shoplogix](https://www.g2.com/sellers/shoplogix) Discussions [Smart Factory Suite Community](https://www.g2.com/products/smart-factory-suite/discuss) Solution Type All-in-One Overview by Paola Gomez Show More ## Pricing Pricing provided by Smart Factory Suite. ### Production Pulse Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/smart-factory-suite/pricing) ## Smart Factory Suite Integrations (13) What do users say about integrations? Verified by Smart Factory Suite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aimtec ](https://www.g2.com/products/aimtec/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aventus.io ](https://www.g2.com/products/aventus-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fiix CMMS ](https://www.g2.com/products/fiix-cmms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Informix ](https://www.g2.com/products/ibm-informix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infor CloudSuite Corporate ](https://www.g2.com/products/infor-cloudsuite-corporate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infor CloudSuite PLM for Process ](https://www.g2.com/products/infor-cloudsuite-plm-for-process/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JD Edwards EnterpriseOne Asset Lifecycle Management ](https://www.g2.com/products/jd-edwards-enterpriseone-asset-lifecycle-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JD Edwards EnterpriseOne Manufacturing and Engineering ](https://www.g2.com/products/jd-edwards-enterpriseone-manufacturing-and-engineering/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Plex ](https://www.g2.com/products/plex-plex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Power BI Solutions ](https://www.g2.com/products/power-bi-solutions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QAD Adaptive ERP ](https://www.g2.com/products/qad-adaptive-erp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Cloud ERP (SAP S/4HANA Cloud) ](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP HANA Cloud ](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) Show More CC Carlos C. Enterprise (\> 1000 emp.) 4/8/2026 "High Effort for Setup, Limited Impact" 1/5 What do you like best about Smart Factory Suite? I like the reports in Shoplogix Smart Factory Suite because they make decision-making more reliable. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? I think the machine stops need a lot of work to be classified manually. It's hard for us to train every machine operator on how to classify and better understand the software. It required a lot of investment and a lot of work! Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Shoplogix Smart Factory Suite to track OEE and GE KPIs and monitor machine performance. It solves viewing a complete panorama of our production line, making decision-making more reliable with its reports. Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12602887/official_response/edit) We’re sorry to hear that the setup and operator training experience felt heavier than expected. That feedback is important, especially because Shoplogix is meant to make production visibility and OEE tracking easier for teams on the floor. It’s good to hear the reports are supporting more reliable decision-making and giving your team a clearer view of machine performance and production line KPIs. We also understand your point about manually classifying machine stops. The operator experience should feel more intuitive and easier to adopt. We have improvements coming to the operator view to make key workflows more discoverable and reduce friction for teams using Shoplogix day to day. Thank you for sharing this feedback. We’d welcome the opportunity to better understand where the setup and training process became difficult so we can help address it and continue improving the experience. Validated ReviewerIncentivizedSource: Seller invite ![laetitia m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "laetitia m.") LM laetitia m. Mid-Market (51-1000 emp.) 4/10/2026 "Real-Time Vision, Need for Improved Responsiveness" 4/5 What do you like best about Smart Factory Suite? I like having a real-time view of the state of my floor. This allows me to react immediately, especially if I have the slightest break or issue. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? To date, what could be improved is responsiveness. So we still have a lag between what happens in Shoplogix and the shop floor. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Shoplogix Smart Factory Suite to track production in real-time, which allows me to see the state of my floor and intervene quickly in case of a problem. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Mike G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike G.") MG Mike G. process engineer Mid-Market (51-1000 emp.) 4/9/2026 "Powerful Real-Time Monitoring and Analytics, but Glitchy Freezes Disrupt Workflow" 3.5/5 What do you like best about Smart Factory Suite? the real time monitoring along with analytic potential of runtime data is a huge benefit regarding scrap, downtimes, OEE, etc. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? it can be very glitchy and freezes often while working. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? it is showing us where we need to improve in terms of uptime, scrap, and oee Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12610052/official_response/edit) Real-time monitoring and analytics are strongest when they support the work without slowing teams down, so we’re glad to hear Shoplogix is helping your team identify improvement opportunities around uptime, scrap, downtime, and OEE. We also hear your concern about glitches and freezing. That should be reviewed as a support issue so our team can investigate what’s causing it and help resolve it. Thanks for sharing this feedback. It helps us improve the reliability and day-to-day experience for manufacturing teams using Shoplogix to monitor performance and drive operational improvement. [See how Smart Factory Suite improved](https://shoplogix.com/support/) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Paul W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul W.") PW Paul W. Enterprise (\> 1000 emp.) 4/9/2026 "Engaging Dashboards, Reliable Support" 4/5 What do you like best about Smart Factory Suite? I use Shoplogix Smart Factory Suite for manufacturing line comparisons and uptime, and I really like the bright and exciting dashboards. They draw me back to use them and are pleasing to the eye. I also appreciate the great support that helped us duplicate the setup in multiple sites. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Automating and labeling lines with multiple workstations and labeling in the dashboard to ease sorting and comparisons could be improved. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Shoplogix Smart Factory Suite for manufacturing line comparisons, uptime, and benchmarking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Dan I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan I.") DI Dan I. Engenheiro de Sistemas Mid-Market (51-1000 emp.) 4/24/2026 "Real-Time Data Insight with Minor Hiccups" 4/5 What do you like best about Smart Factory Suite? I like getting production data in real time with Shoplogix Smart Factory Suite. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? The network goes down for a few seconds from time to time, and the time zone is wrong. I'd like to see a fix for the time zones on the dashboard. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Shoplogix Smart Factory Suite for real-time production data on industrial machines. Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12682065/official_response/edit) Thank you, Dan, for sharing your feedback. We’re glad to hear that Shoplogix is helping you access real-time production data from your industrial machines. That real-time visibility is exactly what we aim to provide, so manufacturing teams can better understand what is happening on the floor and make faster, more informed decisions. We also appreciate you flagging the network interruptions and time zone issue on the dashboard. The time zone concern may be related to configuration, and our support team can help review and correct that through a support ticket. We’d be happy to take a closer look and make sure the dashboard is showing the right information for your site. Thanks again for your review and for helping us continue to improve the Shoplogix experience for teams using real-time data to manage production performance. [See how Smart Factory Suite improved](https://shoplogix.com/support/) Validated ReviewerSource: Seller invite ![legoso m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "legoso m.") LM legoso m. Production Supervisor\_Packaging Mid-Market (51-1000 emp.) 4/9/2026 "Streamlines Machine Performance and OEE Measurement" 4/5 What do you like best about Smart Factory Suite? I like the ability of Shoplogix Smart Factory Suite to measure accurate output, which is really valuable for my work. It's very easy to navigate, which makes using it straightforward. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? I have issues with data collection on the downstream and also accurately identifying issues precisely. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? I use Shoplogix Smart Factory Suite to monitor downtime and assist with performance, measuring machine output accurately. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 5/5/2026 "Live production tracking and easy analyses" 4/5 What do you like best about Smart Factory Suite? Live production tracking and the ability to perform analyses easily Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Tickets are not always processed correctly and often need to be revisited. Instructions are not read. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? The visualization of machine downtime causes and prioritization using Pareto Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller inviteAI Translated ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Enterprise (\> 1000 emp.) 4/9/2026 "Easy Monthly & Quarterly Metrics Tracking with a Clear Waterfall View" 4.5/5 What do you like best about Smart Factory Suite? Easy checking of monthly and quarterly metrics with waterfall view Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? Sometimes a bit laggy on different devices and no lacking mobile compatibility Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? It helps me identify the top losses for the day and provides 24/7 monitoring of plant and machine performance. Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12607028/official_response/edit) We’re glad to hear Shoplogix is helping your team track monthly and quarterly metrics, identify top daily losses, and monitor plant and machine performance 24/7. We also appreciate the feedback on lag across devices. Some reports can take longer to load depending on data complexity, but we’d like to review the specific cases so our team can investigate and address any performance issues. On mobile compatibility, Shoplogix does offer a mobile app for monitoring real-time machine states, and we’d be happy to help your team explore whether it fits this use case. Thanks for sharing this feedback. It helps us continue improving real-time performance monitoring, reporting, and plant visibility for manufacturing teams. Current UserValidated ReviewerIncentivizedSource: Seller invite BW Bashar W. IT Systems Administrator Mid-Market (51-1000 emp.) 4/10/2026 "Reliable MES with Great Support and Clear, Understandable Colors, they should have 24h support" 4.5/5 What do you like best about Smart Factory Suite? good reliable MES, good support understandable colors report system Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? you can't print lables you can't connect to the erp CMS and collect data it is not one system cover all Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? making reports collecting data Review collected by and hosted on G2.com. Show More Response from Paola Gomez of Smart Factory Suite [Editedit](https://www.g2.com/survey_responses/smart-factory-suite-review-12612413/official_response/edit) Reliable production systems and clear shop floor reporting matter, so we’re glad to hear that Shoplogix has been supporting your team with dependable MES functionality, easy-to-understand visual indicators, reporting, and responsive support. Your feedback on label printing and ERP/CMS connectivity is also very helpful. While Shoplogix does not currently offer native label printing, we do support integration options through our APIs, which can be used to connect with label printing solutions. We’ve worked with customers on similar use cases before, and our team can help review what would be possible based on your process and systems. On the ERP side, Shoplogix is designed to connect with a wide range of manufacturing systems, including ERP platforms. Customers can use our APIs for self-service integrations, or work with our team through managed integration services when a more supported approach is needed. We appreciate you sharing both what’s working well and where you’d like to see more flexibility. Feedback like this helps us continue improving how manufacturers connect production data, reporting, shop floor visibility, and business systems into a more complete operational view. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 5/15/2026 "Great P&L Visibility, but an Awkward UI and Underpowered Analytics" 3.5/5 What do you like best about Smart Factory Suite? The data provided assists our company in proactively managing our P&L lines and adhering to our standards. Review collected by and hosted on G2.com. What do you dislike about Smart Factory Suite? The system can be very awkward to use. The analytics suite needs an uptick and possibly a new product. Review collected by and hosted on G2.com. What problems is Smart Factory Suite solving and how is that benefiting you? We can collect and use production data and effectively drive our operational excellence goals. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Pricing Options Pricing provided by Smart Factory Suite. ### Production Pulse Contact Us Per Year ### Smart Factory​ Contact Us Per Year ### Enterprise Transformation Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/smart-factory-suite/pricing) ##### ##### Smart Factory Suite Features CMMS Platform Features Reporting & Dashboards Data Collection and Analysis - Manufacturing Execution System (MES) Performance Analysis [ View More Features ](https://www.g2.com/products/smart-factory-suite/features) ## Top-Rated Alternatives [ ![Redzone](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Redzone") Redzone 4.8/5(618) ](https://www.g2.com/products/qad-redzone/reviews) [ ![MaintainX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaintainX") MaintainX 4.8/5(1,550) ](https://www.g2.com/products/maintainx/reviews) [ ![UpKeep](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ View All Alternatives ](https://www.g2.com/products/smart-factory-suite/competitors/alternatives) ##### Categories on G2 [CMMS](https://www.g2.com/categories/cmms)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Connected Worker Platform](https://www.g2.com/categories/connected-worker-platform) [CMMS](https://www.g2.com/categories/cmms)[Quality Management (QMS)](https://www.g2.com/categories/quality-management-qms)[Connected Worker Platform](https://www.g2.com/categories/connected-worker-platform)[Manufacturing Execution System](https://www.g2.com/categories/manufacturing-execution-system) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Are there industrial AR platforms that are actually practical for delivering digital work instructions on a production line without a major infrastructure rollout?](https://www.g2.com/discussions/are-there-industrial-ar-platforms-that-are-actually-practical-for-delivering-digital-work-instructions-on-a-production-line-without-a-major-infrastructure-rollout)[What visitor analytics software has the best multi-venue reporting and customer support?](https://www.g2.com/discussions/what-visitor-analytics-software-has-the-best-multi-venue-reporting-and-customer-support%20)[Which theater venue management platforms are most trusted by theater directors based on user reviews?](https://www.g2.com/discussions/which-theater-venue-management-platforms-are-most-trusted-by-theater-directors-based-on-user-reviews) [Which HR service delivery platforms work well for a small to medium company that needs proper case management and a knowledge base without buying an enterprise HRSD suite?](https://www.g2.com/discussions/which-hr-service-delivery-platforms-work-well-for-a-small-to-medium-company-that-needs-proper-case-management-and-a-knowledge-base-without-buying-an-enterprise-hrsd-suite)[Top-rated loyalty program apps for customer retention](https://www.g2.com/discussions/top-rated-loyalty-program-apps-for-customer-retention)[Which AI operations assistant offers the best integration options?](https://www.g2.com/discussions/which-ai-operation-assistant-offers-the-best-integration-options) [Show MoreShow Less](javascript:void(0);)