---
title: ShopIQ Reviews
meta_title: 'ShopIQ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ShopIQ works for a business like yours.
date_modified: '2026-07-09'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# ShopIQ Reviews
**Vendor:** IQLECT  
**Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)
## About ShopIQ
ShopIQ offers enterprise-grade advanced e-commerce analytics solution for analyzing the user behaviour on your online store through KPIs and machine learning models. The solution provides a robust interface, powerful analytics capabilities, and real-time mechanism that will connect all touchpoints and will help you improve sales and achieve higher revenue goals. The app is equipped with 25+dashboards, 275+ data streams, and 165+ analyzed charts which offer enhanced data visualization and comprehensive reports to leverage your business performance. Also, you can optimize customer journeys, drive functional enhancements and improve your overall customer experience by identifying critical opportunities and predicting patterns that drive more business to your e-commerce store.






- [View ShopIQ pricing details and edition comparison](https://www.g2.com/products/shopiq/reviews?open_modal_url=%2Fproducts%2Fshopiq%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fshopiq%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A45%3A06+-0500&secure%5Bsession_id%5D=fd9074c2-389a-4138-8ffd-75493abbe5f1&secure%5Btoken%5D=24c4569066d035610d669cb0ea146e710b7adf1fabae9b51af95f86b80226499&format=llm_user)

## ShopIQ Features
**Agentic AI - E-Commerce Tools**
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Additional Functionality**
- Ad hoc Reporting
- Event Logs
- Access Controls/Permissions
- AI Copilot
- Workflow Management
- Debit/Credit Card Processing
- Root Cause Analysis
- Conditional Logic
- Generative AI
- Search/Filter
- Response Management
- Prioritization
- Dispute Management
- Custom Fraud Rules
- Real-time Alerts
- Evidence Management
- Rate of Return Analysis
- Case Management
- API
- Task Management
- Transaction Monitoring
- Activity Dashboard
- Payment Tracking
- Payment Fraud Prevention
- Customizable Templates
- Refund Management
- Data Synchronization
- Business Process Automation
- Risk Scoring
- Predictive Analytics
- Chargeback Tracking
- AML Compliance
- Financial Transaction Approval
- Third-Party Integrations
- Source Tracking
- AI/Machine Learning
- Claims Tracking
- Real-Time Reporting

## Top ShopIQ Alternatives
  - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,893 reviews)
  - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (887 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (610 reviews)