[
Shopify... Reviews
](https://www.g2.com/products/shopify-shopify-pos/reviews)

[
Shopify... Reviews
](https://www.g2.com/products/shopify-shopify-pos/reviews)

# Shopify POS Features

##### 
## POS (7)

Credit Card Payments

Processes credit card payments either within the platform or using an outside processing company.

Barcode Scanning

Allows users to scan barcodes to obtain pricing and item information when checking out a customer.

Hardware Integration

Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.

Price Adjustments

Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.

Receipts

Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.

Electronic Payments

Electronically collect payments for goods or services

Accounting Integration

Integrate with a third-party accounting system

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##### 
## Marketing (2)

Loyalty Programs

Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.

Email Marketing

Uses email to send marketing material to customers such as coupons, special offers, and more.

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##### 
## Administration (31)

Inventory Management

Tracks inventory in real time as purchases are made so users are aware of the need to restock.

Employee Management

Schedules employees, tracks productivity, and allows for multiple user profiles.

Reporting

Provides users with reporting on key data such as sales, inventory, revenue, and more.

E-commerce Integration

Connects with an online store to either track inventory sold online or process online payments.

Electronic Signature

Digitally sign online documents

Pricing Management

Tool used to determine accurate pricing and product eligibility for borrowers

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Sales Tax Management

Calculation of consumption tax imposed on the sale of goods/services

Receipt Management

Upload, track, and submit receipts in a central database

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Retail Management

Manage sales in retail stores

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Purchase Order Management

Create, send, and track purchase orders and their statuses

Order Management

Manage and track customer orders for goods, investments, or any other purchases

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Price/Margin Management

Track and manage the profit margin between the cost of a product and its selling price.

Stock Management

Manage the buying, selling, and holding of stocks

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Returns Management

Track and facilitate returns of products sold

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Reporting & Analytics

Reports and analytics created from payment data.

E-commerce Integration

The ability to integrate directly with an e-commerce platform in order to create a seamless checkout experience.

Processing Fees

Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate.

POS Integration

The ability to integrate with a POS system in order to allow the processing of credit card or mobile payments in a store setting.

Omnichannel

Process payments from multiple channels such as ACH, mobile, or e-commerce.

Levels 1 & 2

Supports levels 1 and 2 for credit card payment processing.

Level 3

Supports level 3 credit card processing which requires additional data for qualification.

Payment Gateway Integration

Integration with payment gateways to facilitate online transactions

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Cryptocurrency Processing

Accept and process cryptocurrency transactions such as Bitcoin

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##### 
## Payment Processing (9)

Encryption

Built-in security to protect payment information in order to prevent fraud and hacking.

Credit Card Processing

The ability to process credit card payments and receive approval or denial of funds from the customer's bank.

Mobile Payments

The ability to process mobile payments from a mobile wallet or other mobile phone payment app.

Digital Wallet Integration

The ability to process payments from a digital wallet service or other digital payment method.

Debit/Credit Card Processing

Accept and process credit/debit card transactions

Online Payments

Accept and process online payment transactions

Partial Payments

Allow customers to make a partial payment on an invoice and track remaining debt

In-Person Payments

Transactions that typically involve face-to-face interactions between the payer and the payee

Digital Wallet Payments

Allows customers to check out with wallet payment methods that digitally store credit and debit cards

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##### 
## Omnichannel Features (7)

Retail Management

The ability to manage the operations of a retail storefront and integrate storefront operations with other channels.

POS Integration

The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels.

Social Media Integration

Tools to integrate social media channels with other commerce channels to create a seamless experience for customers.

Customer Service Integration

The ability to integrate customer service into all channels.

Marketing Tools

The ability to integrate marketing tools into all channels.

E-commerce Integration

Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels.

ERP Integration

The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels.

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##### 
## Reporting (2)

Reports & Analytics

Tools to present data collected from various channels in a digestible way to help business owners make informed decisions.

Data Transfer Tools

The ability to transfer data between channels in order to streamline operations.

Show More

##### 
## Payment Options (2)

Multi-Currency

Allows users to process payments in multiple currencies.

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Show More

##### 
## Security (1)

POS Verification

Support cardholder verification methods for POS transactions.

Show More

##### 
## Platform (2)

Accounting integration

Provide integration with accounting software and ERP systems.

E-commerce Integration

Provide integration with B2B and B2C e-commerce platforms

Show More

##### 
## Payment (10)

Credit Card Payments

Integrate with EDC machine and accept all forms of credit cards

Loyalty Points

Allow payment via loyalty points as a legal tender

Digital Wallets

Supports payment from all standard digital wallets

UPI Payment

Allows UPI payment integration

Meal Voucher Redemption

Allows payment in the form of meal vouchers, to support varied categories of customers

Gift Voucher Redemption

Enables customers to pay using a gift voucher

Cash Payment

Address the masses with denomination-based cash payments

Installment Payment

Provides options to customers to pay on installment

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Electronic Payments

Electronically collect payments for goods or services

Show More

##### 
## Checkout (8)

Barcode Scanning

Speeds up check-out lines with sales through barcode scanning

Bills/ e-Receipt

Supports printing of bills and sends e-Receipt to customers’ mobile numbers

Integration

Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others

Order Booking

Allows advance order booking for customer convenience

Return/Refund

Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Mail Order

Facilitate the process of ordering and the mail delivery of products

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### 
## Inventory Management (5)

Inventory Control

Helps inventory tracking, inventory shrinkage and stock optimization

Low-stock Alerts

Notifies when a stock for particular product is running low before it runs out

Product Categorization

Organize and filter inventory based on assigned categories (such as by size, style, or color)

Multilocation Inventory Tracking

Track inventory levels across multiple store locations

Purchase Orders

Create purchase order and order stock directly from the system

Show More

##### 
## Reporting and analytics (7)

Monitor Store KPIs

Track sales , inventory by category, cost of goods sold, profit margin etc

Real-time data

Allows visibility into real-time business data and insights remotely

Exportable Reports

Easily export any report to Excel/CSV, PDF and share a URL

Remote Reporting

Allow visibility into data from anywhere outside the store

Customizable Reports

Alter the layout and content of reports

Customizable Reports

Alter the layout and content of reports

Real-Time Analytics

Analyze and gain insights into data in real-time

Show More

##### 
## Customer Management (41)

Customer Sales History

Enable to see what customers buy across channels and offer service tailored to their needs.

Loyalty Management

Drive loyalty and ensure customers join store's loyalty program

Customer Accounts

Create customer profiles and offer special discounts as per their purchase history

Workflow Management

Create, design and manage workflows for repetitive tasks

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Cash Flow Management

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Inventory Management

Track and manage inventory levels to maintain proper supply

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Returns Management

Track and facilitate returns of products sold

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Price/Margin Management

Track and manage the profit margin between the cost of a product and its selling price.

Lottery Management

Track and manage the sale of lottery tickets

Receipt Management

Upload, track, and submit receipts in a central database

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Fuel Management

Monitor fuel consumption and optimize fuel usage

Website Management

Built-in website builder or integration with third-party site

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Franchise Operations Management

Track and manage the day-to-day operations of all franchise locations.

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Activity Management

Define, track, and/or automate sales activities and sales processes

Task Management

Create, manage and track all task activities and progression

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Brand Management

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Supply Chain Management

Manage the planning and execution of supply chain activities

Training Management

Track employee/learner's progression through training programs

Timesheet Management

Track the amount of time spent on a job or task

Marketing Management

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Document Management

Store, manage, and track all electronic documents in a centralized location

Support Ticket Management

Allow customers/users to submit support queries and service requests

Royalty Management

Streamline royalty relationship management via payment processing, lease tracking, reporting, and more.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Sales Order Management

An order generated by a seller to a customer, containing details about products or services

Merchandise Management

Provides intelligence to make the right inventory purchasing decisions.

Shipping Management

Manage and track orders being shipped to customers

Warehouse Management

Manage and track operations and inventory within warehouses

Stock Management

Manage the buying, selling, and holding of stocks

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##### 
## Team Management (7)

Employee Tracking

Keep track of productivity per time period, employees’ ins and outs

Quick Employee Training

Allow new staff up to speed in no time and with intuitive learning modules

Commission Tracking

Enable automated commission tracking and record sales done by each sales representative

Employee Accounts and Permission

Provides employees with personal accounts to login and assign different sets of permissions to different roles

Staff Scheduling

Provide a tool to schdule employee shift

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Job Scheduling

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

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##### 
## Help and support (5)

24/7 Phone Support

Allows reaching out to customer support 24/7 through tollfree number

Email and Chat Support

Resolve queries through email and chat support

Account History

Allows saving of all pending or solved tickets in the system

Webinars and Session

Access to one on one session and free webinars to get started with the product

Customer Forum

Allows connecting with peers and see how other retailers are using the system

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##### 
## Integration (4)

Accounting

Easily integrate with accounting tools

E-commerce

Easily integrate with e-commerce tools to enable online sales

Multi-store

Allows integration with stores at multiple location

Online Store

Website through which businesses can sell goods or services over the internet

Show More

##### 
## Data Management (5)

Consolidation

Consolidates data from multiple sources

Data types

Gather multiple types of data from various sources

Correction

Allow users to update the data to ensure its accuracy and validity

Cleansing

Detect innacurate, incomplete, or duplicate data

Validation

Ensure that the data complies with internal quality standards

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##### 
## Analytics (4)

KPIs

Monitor store key performance indicators (KPIs) in real-time

Forecasting

Generate forecasts using historical data and market trends

Reports and Dashboards

Creates reports and dashboards to analyze retail KPIs and metrics

Predictive analytics

Uses artificial intelligence (AI) to build forecasting models based on existing data sets

Show More

##### 
## Mobile (2)

Mobile dashboard

Offer mobile dashboards to view retail KPI in real-time

Mobile application

Support or include dedicated app for iOS and/or Android

Show More

##### 
## Integration (3)

Marketplace

Allows integration with marketplace such as Amazon, eBay, Walmart, etc

Retail POS

Easily integrate with POS software to monitor sales and customer data

Other software

Allows integration with marketplace such as Amazon, eBay, Walmart, etc

Show More

##### 
## Platform Additional Functionality (2)

Cloud

Provides a cloud based version of the platform

On-Premise

Provides an on-premise version of the platform

Show More

##### 
## Generative AI (1)

AI Text Generation

Allows users to generate text based on a text prompt.

Show More

##### 
## Agentic AI - Retail Analytics (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Show More

##### 
## Additional Functionality (138)

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Data Import/Export

Import and export data to and from software applications

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multi-Location

Manage and support multiple locations

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Electronic Signature

Digitally sign online documents

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Mobile Access

Access software remotely via mobile devices

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Payment Processing

Accept, record, and reconcile financial transactions

Order Processing

Send / receive, process, and execute orders

For Field Service

Intended to be used by field service companies

Email Marketing

Create and send email blasts/campaigns

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Automatic Re-ordering

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Forecasting

Form predictions based on past and present data/trends

API

Application programming interface that allows for integration with other systems/databases

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Security

Protect sensitive data for digital privacy

Franchise Intranet

A central repository to manage branding content across franchisees.

Construction Tracker

Credit Card Processing

Accept and process credit card transactions

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Inventory Optimization

Maintain and control the stock level of inventory

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Inventory Replenishment

Track stock count levels to manage product reordering

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Real-Time Updates

Receive system updates as soon as any changes are made

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

For Retail

For Retail Stores

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Multi-Currency

Manage and handle various international currencies

Data Import/Export

Import and export data to and from software applications

Check Printing

Print paychecks issued to confirm payment of wages or salary

Price Optimization

Track factors that affect pricing and adjust prices accordingly to increase sales

Online Store Builder

Includes functionalities for creating custom eCommerce websites

Customizable Fields

Customize data fields to support various needs and use cases

Categorization/Grouping

Organize and group data or items based on various criteria

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Inventory Optimization

Maintain and control the stock level of inventory

Shopping Cart

Checkout of online store

Customizable Reports

Alter the layout and content of reports

Sales Reports

Reports specific to sales analysis for trends and strategies

Credit Card Processing

Accept and process credit card transactions

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multi-Location

Manage and support multiple locations

Mobile App

Access the system via a mobile application

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Automatic Backup

Data is backed up automatically to prevent data loss

Label Printing

Process of printing custom labels through various methods.

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Multi-Currency

Manage and handle various international currencies

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Restaurant POS

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Customer Accounts

Record customer information, purchase history, and other notes

For iPad Devices

Operate/access software on iPad Devices

SSL Security

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Clock In/Out

Track employees' arrival and departure timings for payroll purposes

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Real-Time Data

Receive data and information in real time

For Retail

For Retail Stores

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Payment Processing

Accept, record, and reconcile financial transactions

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Real-Time Updates

Receive system updates as soon as any changes are made

Customer History

Access previous interactions or concerns to maintain customer relationships

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Ordering Automation

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Retail POS

For retailers

Product Catalog

Present a catalog of inventory that customers can view

Inventory Replenishment

Track stock count levels to manage product reordering

Returns Tracking

See what items have been returned

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Touch Screen

Interactivity between software and users by touching areas on the screen of display devices

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Transaction Monitoring

Monitor or audit historical and current transactions to analyze customer account activities

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Contactless NFC

Near-field communication method to share data and process contactless payments

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Electronic Signature

Digitally sign online documents

PCI Compliance

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Credit Card Management

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Fraud Detection

Identify and prevent suspicious activity

SSL Security

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Mobile Access

Access software remotely via mobile devices

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Returns Management

Track and facilitate returns of products sold

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Recurring/Subscription Billing

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Mobile Card Reader

Hardware device connected to smartphones for processing payments

Sales Tax Management

Calculation of consumption tax imposed on the sale of goods/services

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Receipt Management

Upload, track, and submit receipts in a central database

Customizable Branding

Add customized logos and colors to align with company branding

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Remote Access/Control

Access work applications remotely, for when working away from the office and/or traveling

Multi-Location

Manage and support multiple locations

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Sales Reports

Reports specific to sales analysis for trends and strategies

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multiple Payment Options

Process payments via multiple modes directly through the application

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Status Tracking

Track the status over time for a request, process, asset, or transaction

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Data Security

Protect sensitive data for digital privacy

Payment Links

Send clickable links via text or email to collect payments from customers

API

Application programming interface that allows for integration with other systems/databases

Payment Fraud Prevention

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Payment Reconciliation

Reconcile payments with corresponding invoices or orders for accounting purposes

Data Import/Export

Import and export data to and from software applications

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Real-Time Data

Receive data and information in real time

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Show More

## Top-Rated Alternatives

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Shopify POS Comparisons

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4/5(294)

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4.1/5(104)

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##### Categories on G2

[
Payment Processing
](https://www.g2.com/categories/payment-processing)[
Omnichannel Commerce
](https://www.g2.com/categories/omnichannel-commerce)[
Retail POS
](https://www.g2.com/categories/retail-pos)

[
Retail Analytics
](https://www.g2.com/categories/retail-analytics)[
Retail Management Software
](https://www.g2.com/categories/retail-management-software)

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Pros and Cons Details
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